Professional Documents
Culture Documents
COGNITIVE ERRORS
There is no strong correlation 1. Incrementalism
between traditional measures of o It is referred to as the
character and ethical actions. slippery slope, we lose our
ethical footing one step at
a time.
Behavioral Ethics o It describes how we
unconsciously lower our
- focused in large part upon why
ethical standards over time
well-intentioned people
through small changes in
sometimes make bad decisions
behavior.
and do not live up to their own
o Francesca Gino and Max
ethical standards.
Bazerman referred to it as
- It investigates why people make
the “boiling frog
the ethical (and unethical)
syndrome”. We
decisions that they do in order to
unconsciously lower the
gain insights into how people can
bar over time through
improve their ethical decision-
small changes in ethicality.
making and behavior.
o Moral agent involved must
be at the higher ground
and preserve your ethical
Conformity Bias – tendency people
belief. For example, you
have to take their cues for proper
have a principle of not
behavior, including ethical behavior,
telling lies, but there’s an
from their peers rather than exercising
instance that you lied and
their own independent ethical judgment.
cause a positive impact, so
eventually you continue to
lie.
Role Morality – tendency people have
to use different moral standards as they
play different roles in society.
2. Self-serving Bias
o It causes us to see things
in ways that support our
Overconfidence Bias – the tendency of
best interests and our pre-
people to be more confident that is
existing POV.
objectively justified regarding their moral
o Our self-interest clouds our
character and their ability to act ethical.
ethical judgment, even in
the most well-intentioned
people.
o It affects how we o describes how our
remember information. It responses to situations,
shows that we more likely including our ethical
recall evidence that judgments, are impacted
supports our point of view just by how those
than evidence that situations are posed or
opposes it. viewed.
o If there is manipulation
happening.
3. Tangible and Abstract
o It describes how we react
more to vivid, immediate 6. Overconfidence
inputs than to ones o our tendency to be more
removed in time and confident in our ability to
space, meaning we can act ethically than is
pay insufficient attention to objectively justified by our
the adverse consequences abilities and moral
our actions have on character.
others. o With extraordinary skills or
o Having empathy with a high title.
4. Loss Aversion
o We hate losses about
SOCIAL AND ORGANIZATIONAL
twice as much as we enjoy
PRESSURES
gains, meaning we are
more likely to act 1. Obedience to Authority
unethically to avoid a loss o Obedience to authority
than to secure a gain. This describes our tendency to
phenomenon is known as please authority figures.
loss aversion. We may place too much
o Related to prospect theory emphasis on that goal and,
which includes the notion consciously or
that people will tend to subconsciously,
take much greater risks to subordinate the goal of
avoid losing the things that acting ethically.
they have than they would
have taken to gain them in
the first place.
2. Conformity Bias
5. Framing o Conformity bias refers to
our tendency to take cues
for proper behavior in most
contexts from the actions
of others rather than
exercise our own ETHICS NOTES 3
independent judgment.