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PURPOSIVE COMMUNICATION  Should give your audience an

REVIEWER enjoyable and relaxing feeling


 Examples: music, movies, televisions,
Evaluating Messages and Images
broadcasts, social networks, etc.
 Focuses on knowing who your
Persuasive Speech
audience is
 The various ways you can present  Goal of convincing the audience to
your ideas or messages accept his or her point of view
 Understanding the message via  To persuade or convince
listening, reading, and viewing  The success of a persuasive speech is
critically often measured by the audience’s
willingness to consider the speaker’s
argument
Critical Thinking  Examples: sales pitch (being a
salesperson), advertisements, political
 The ability to create opinion with speeches, political blogs, social media
factual supporting evidences that are posts, etc.
rational
 It involves visualizing the message,
and logically assessing the meaning of
Who controls the transmission of these
the message
messages?
 Referred to as independent thinking
 The ones transmitting and controlling
most of the messages you receive are
What is a message? corporations, governments, and
individuals
 The final concept of idea by the sender
 It may be encoded in various forms
like spoken words, written words, Corporations
non-verbals, pictures, film,
advertisements, memes, visual, and  Called media conglomerates, because
performing art of their own different media forms that
we consume like television, radio,
film, music, and websites
Three purpose of the message  Main goal is to prosper their
respective business
Informative Speech
Government
 Provides information about a specific
subject to an audience  Also known as state-owned media, are
 To inform or educate media produced or funded by the
 The message should be unbiased and government
neutral Individuals
 Examples: magazine, newspaper,
blogs, broadcasts, etc.  Refer to the independent media
 These forms of media are free from
Entertaining Speech
the influence of the corporate or
 Designed to captivate an audience’s government
attention and amuse them while
delivering a message
 To entertain How to convey the message?
 The way we communicate with each Demographic
other depends on our purpose
 Ethnicity
 Race
 Religion
Components to consider in order for us to
communicate with purpose  Sex and gender
 Marital status
Have an objective  Age
 Group affiliation
 Identify the purpose why you will
communicate with the person  Occupation/Socio-economic status
 Regions
Consider you audience

 After identifying your purpose, think


of the best way to communicate the Psychographs
message  Motivation
Be clear  Values
 Level of agreement or attitude
 Make sure not to include irrelevant  Beliefs
information, no unfamiliar words, and
no ambiguous terminologies
Check for understanding

 Make sure that conversation is two- Situational Information


way, listen to the reaction and answer
 Nature of event
their clarifications
 Location
 Size of audience
 Physical arrangement
 Technology
Understanding the audience  Temporal factors
 Time of day
 As the sender of the message, you
 Speaking order
should realize that the audience you
 Length of speech
are communicating with has a purpose
too and you should be able to identify
the purpose
 Consider their motivations to be able Lexical or verbal Components
to fit the message to their point of  Word or chain of words used to create
view a meaning
 Being able to identify your audience’s  Common types of lexical components
expectation and determining what is are words, parts of words, phrasal
the appropriate way to deliver the verbs, collocations, idioms, and
message will make you a rhetorically- sentence frames
sensitive person who can adapt to
diverse social situations and perform
reasonable well in most of them
Words

 Unique meaningful component of


Tables used for analyzing audience before speech
delivering speech
 May be used alone or with others to  It includes gestures, facial expressions,
form sentence eye contact, and body stance
Parts of words Gesture

 Denote a single letter, a prefix, or a  Most usually hand or head movements


suffix added to words that indicate a particular meaning
Prefix Facial expressions

 Are syllables or group of syllables  Executed using facial muscles


added to the beginning of a word to  Usually used to show emotions such
alter its meaning as anger and surprise
Suffix

 Syllable that is added to the end of a 4 techniques in managing facial


word to change its meaning or to form expressions
a different word
Intensify

 Used when you want to show strong


Phrasal verbs emotions
 Usually an exaggerated facial muscle
 Followed by a preposition or an
movement is used in this technique
adverb
De-intensify
Collocations
 Used when you want to control your
 Made up of two or more words that
feelings because someone might get
are commonly used together in
hurt or you don’t want people to notice
English
how you feel
Idiom
Neutralize
 A phrase, saying, or a group of words
 Used when you don’t want to show
that has a metaphorical (not literal)
feelings while talking to somebody
meaning
Mask
Sentence frames
 Used when we want to convince
 Group of words that provide a
somebody to do something for us
structure or a skeleton for a complete
sentence
 Example: fill in the blanks
Eye contact

 Looking directly at your audience’s


Non-lexical or non-verbal component eyes
 Refers to the delivering of messages Body stance
without the use of words
 How you sit or stand in front of an
audience can realy information about
your personality traits
Body Language

 Ideas or messages are expressed using


your body Proxemics
 Refers to the study of people’s use of Communication Aids and Strategies using
space as a special elaboration of Tools of Technology
culture
 Refers to nearness or closeness of a
person to his audience According to Duarte (2014), presentations are
the most powerful mediums of communication
Paralanguage

 Refers to aspects of the voice apart


from speech Public communications
 Refers to factors of speech such as
 Done to give a lecture, present a new
accent, pitch, range, volume, that
product, persuade people to act, build
alters the meaning of the message
goodwill, or inform the public
3 groups of paralanguages
Small group
Vocal characterizers
 May be in form of pitching an idea or
 Include vocal aspects of the following concept, presenting a research
actions: yawning, whispering, snoring, proposal for funding purposes, or
yelling, etc. entertaining a group
Vocal qualifiers

 Include tone, rhythm, tempo, pitch, How do you use PowerPoint as a


volume, intensity, and extent communication aid?

Vocal segregates Make your templates as simple as possible

 Include sounds like “uh-uh”, “mmm”,  Do not clutter it with non-essentials


“uh”, and even silent pauses that would only cause distraction
 Borders, shading, logo, and too much
pictures are examples of distracting
Presuppositions elements
 An assumption or something you Consider light and color
believe is implied in an utterance
 The assumption happens without  If the venue is dark, you may use dark
confirmation background with the light-colored
 Are linguistic shorthand texts. But if the room is well lighted,
use dark colored fonts in light
background
Cultural and environmental condition

 Refers to the beliefs, customs, and


arts, of a part of particular society,
group, place, or time Check your font size and style from the
perspective of your audience
 Environmental conditions refer to the
strength of the influence of various  If you cannot read it from their
factors in a particular place or time perspective, change the style and size
Check the pictures you use

 For your presentation, you can use


free pictures from the internet. Be very
careful in choosing. Loom for copy  refers to the message sent within the
rights. If you are going to use pictures company. This include all the
that you took, make sure that these communication practices by all the
pictures are of high quality employees of the company
Use words or phrases, not sentences External communication
 Choose words and phrases to  refers to messages sent to audience
emphasize important points in your outside of the company. This include
presentation the individuals or groups not affiliated
with the company. It could either be
Do not kill your audience with bullets
national or international, but most of
 You may use sparingly; making sure the time international
that each bullet will contain a
maximum of six words
The Health Industry
Limit the use of animation in validating an
important concept  the health industry, just like any other
industry, has been experiencing
Highlight to emphasize
changes in the work field since
 When you are using graphs and tables; globalization. Here in the Philippines,
make sure to highlight the most it is common to see foreign doctors in
important detail to easily draw the the emergency rooms or corridors of
attention of your audience to the point the hospitals. Our nurses are
of the slide m distributed all around the world to care
for foreign patients. Because of this,
Slides and handouts are not one and the having good communication skills in a
same multi-cultural setting is important for
them to develop good relationships
 Slides are used for emphasizing your
with the patient and colleagues. They
points while handouts are supposed to
should be able to communicate
be a summary of your presentation
concern to patients and deliver precise
which the audience can take home
details to colleagues
Tips for effective communication in
healthcare
Communication for work Purposes  talk to patients in terminologies they
will understand. This will make them
comfortable
Globalization has brought changes in business,  avoid using templates when talking to
health, education, politics, and even patients. You are not machine and your
communication. The birth of cultural diversity patients have different personalities
with in the workforce led companies to be  learn to listen and encourage them to
mindful of the importance of communication express their concerns and fears
in the workplace.  maintain eye contact and be mindful
of your non-verbal codes
 be accurate in communicating with
Two forms of Global communication your colleagues

Internal communication
Punctuation
Why do we need punctuation?  Use the parenthesis to enclose words
or figures that clarify or are used as an
 Punctuation allows the authors writing
aside
to be easy to read and understandable
for the reader Apostrophe

 Use the apostrophe when combining


two words
Types of Punctuation
 It is always placed in the spot where
Period the letter(s) have been removed
 To show possession. Place the
 Use at the end of a complete sentence apostrophe before the s
and an indirect question

Comma

 Use a comma to separate words or


items in a list
 To separate a city from its state
 To separate the day of the month from
the year
 To separate two adjectives
Question Mark

 Use a question mark only after a direct


question
Exclamation point

 Use the exclamation point to show


emphasis or excitement
Quotation Marks

 Use quotation marks to set off a direct


quotation
 Periods and commas always go inside
quotation marks
Colon

 Use the colon after a complete


sentence to introduce a list of items
 After the greeting of the person’s
name in a business letter
Parenthesis

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