HR Section 3

on Ch 2: Job Analysis
Question (I): True or False.
1. A list of job duties, responsibilities, & work conditions is called job
specifications.

2. Job specifications are a list of human requirements such as education, and

skills.

3. Work activities is information about the job’s actual work activities such as
cleaning, selling & teaching.

4. Communication skills can be classified as one of the work activities criteria.

5. Collecting information via interview or questionnaire is considered as

secondary data.

6. Interview consists only of structured questions.

7. Organization chart is chart that shows who should report to whom and who
should take orders from whom.

8. Business process reengineering can be applied in startup businesses.

9. Job enlargement means moving workers from job to another.

10.Job enrichment means increasing the responsibility and authority of workers.

Question (II): Choose the Correct Answer:
11. In which step in job analysis steps the manager should choose a sample of
positions to focus on?
a) Identify the use b) Review relevant background
information about the job
c) Select representative positions d) Develop job description and job
specification.

12. ------------- is a written statement that describes the work conditions and
directs the worker to what he should do in this job.
A) Job specification B) Job description

c) Organization chart d) Process chart

13. -------------- describes the required devices and instrument for performing
the task at hand.
A) Work activities B) Human behaviors

c) Machines, tools & equipment d) Job context

14. ------------ describes the physical situation or condition under which the
employee performs a particular job.
A) Job context B) Human requirements
c) Machines& tools d) Work activities

15. ------------- is the daily listing made by workers of every activity in which
they engage along with time each activity takes.
A) Participant diary B) Questionnaire
c) Observation d) Interview

16. ------------ is the chart that shows employees and positions.

A) Organization chart B) Process chart
 c) Workflow analysis d) Job context

17. ------------ refers to giving employee more activities within the same level of
authority.
A) Job enlargement B) Job rotation

c) Job enrichment d) Job specification

18. -------------- is a strategy used to motivate employees by giving them

additional responsibility & authority.
A) Job rotation B) Job enlargement
C) Job context d) Job enrichment

19. ------------ is a strategic approach consisting of job enlargement, job rotation

& job enrichment.
A) Job description B) Job specification
c) Job redesign d) Job context

20. ----------- is a data collection technique that can be used during job analysis
when those jobs consists of a lot of physical activities to be analyzed.
A) Questionnaire B) Interview
c) Observation d) Participant diary
Question (III): Case Studies.
21. Company (ABC) is a retail company. The company has identified that it is
critical for the cashier job to scan all the customer purchases before printing
the receipt for them. This is considered as the ----------------- for the job.
a) job context b) human requirement
c) performance standards d) work activities

22. In ordinary working days, (XYZ) bank opens at 8 am and close at 3 pm.
Therefore, this is one of the ----------------- of the tailer job description for
this bank.
a) job context b) performance standard
c) human requirement d) machines & tools

23. Mr Mazen works as an HR manager. After scanning all the applicant CV for
the empty vacancy, he decided to ask some candidates to meet him in his
office for extra information about their experiences and background. This
data collection method is called ---------------.
a) questionnaire b) interview
c) observation d) diary

24.The line manager usually monitors the performance of his subordinate to

understand how they are performing their tasks and how to improve their
performance. This data collection process is called -------------------.
A) interview B) observation
c) questionnaire d) diary
25.AlexTour company has an organizational structure that starts with the
president and then a vice president who is responsible for monitoring the
sales manager & HR the manager. If we want to draw a chart to show this
structure. This chart called ---------------.
a) organization chart b) process chart
c) workflow analysis d) flow chart

26. Nurses are encouraged to work in different departments from emergency

room to the psychiatric wards this is an example of -------------.
a) job enlargement b) job rotation
c) job enrichment d) process chart

27. Mr. Amr found 100 jobs which share common tasks that need to be
analyzed, and this is too time consuming, so he categorized these 100 jobs
into 10 categories only to be analyzed easily. This job description step is
called--------------.
a) identify the use b) review relevant background
information about the job
c) select representative positions d) job evaluation

28. Mr. Hossam is responsible for writing explanations that outline the essential
responsibilities and requirements of the job this is called--------------.
A) job enlargement B) job description

c) job specification d) job rotation