Documentation Report and Progress

DOCUMENTATION REPORT AND PROGRESS
MAINTENANCE
PROJECT ICON PLUS
17 NOVEMBER 2023 – 17 DESEMBER 2023
PT. RIDHO TEKHNOLOGI INDONESIA

CONTENTS
No. DESCRIPTIONS REMARKS

1 MASTERLIST
2 ABSENSI
3 REPORT PROGRESS
MASTERLIST INCIDENT HANDLING
No. ID Ticket User ADDRESS MTC HISTORY

OPEN DATE CLOSSED DATE PROBLEM status Start Clossed Total time
1
2
4
5
6
7
8
9
FOTO ABSENSI
REPORT PROGRESS
ID INCIDENT : 23111110096 : MAINTENANCE
FTTH FEEDER - RETAIL - BOGOR -

PORT DOWN - R2JQTZZB PORT 1/1
Description Incident : 1/3 1/4 1/5 1/6 1/8 1/9 1/11 1/12 TYPE OF TREATMENT
: REPAIR
1/13 1/14 JKT-
MINI.AP.LEUWILIANG-AN5516.04-
OLT-010
Address : Pop Mini Leuwiliang : REPLACE
Date Cheklist : 17 November 2023 : ADDTIONAL
Team : ALIF ALVAN, ILHAM, JUNAEDI, SANDY, PROBLEM : INTERNET LOSS

TRIYA
STATUS : FIXED
Detail Activity of maintenance

1. Peminjamaan Kunci cyber dicawang dan Pengecekan Perangkat OLT disisi POP Mini Leuwiliang
2. Plug in / Out SFP Trungky OLT
3. Pengecekan FAT USER Terkait
4. Konfirmasi user bahwa jaringan sudah bisa digunakan ( Online)
Documentation :
AKSES - LISTRIK - JAKSEL - DS3 - R2JQCDZM

- SID:111601011523 INTERNET DOWN
Description Incident : MANAGE SERVICE ROUTER PLATINUM:PT. :
TYPE OF TREATMENT REPAIR
INDONESIA COMNETS PLUS - Jalan
Kertanegara No. 68, RT.10/RW.3, Rawa
Barat, JKT-PLN.PUSAT-MA5600T-OLT-
01#display ont info 0 4 5 6
Address : Pengecekan di FAT KYBD 020 : REPLACE

TRIYA
STATUS : FIXED
REPORT PROGRESS

1. Pengecekan Langsung KE FAT KYBD 020 -6.237233,106.811716
2. Pembersihan Core Master
3. Pembersihaan Core master.
4. Cek Redamaan OPM Sebelum dibersihakan dan integrasi
Documentation :
DOWN IP VPN:PT. PRODIA WIDYAHUSADA

- Jl. Wolter Monginsidi No. 77,
Description Incident : KEBAYORAN, JKT-PLN.PUSAT-MA5600T- :
OLT-01#DISPLAY ONT INFO 0 4 5 6
140120500751 / 01000003338

TRIYA
STATUS : FIXED
REPORT PROGRESS
1. Pengecekan Langsung KE FAT KYBD 020 -6.237233,106.811716
2. Pembersihan Core Master
3. Pembersihaan Core master.
4. Cek Redamaan OPM Sebelum dibersihakan dan integrasi
5. Rejoint pigtail User
Documentation :
Documentation :

1. Pengecekan dipop odc sawangan ( Pengukuran core dari pop ke user) / Akses kesisi user hanya bisa
dilakukan jam kerja ( pada tanggal 20 November 2023)
2. Tracing core sampai user, dan kemungkinan permasalahaan sisi user
3. Pengecekan sisi user. Dan perapihan jb yag kena impact tower pemancar Roboh
4. Konfirmasi user bahwasaaanya jaringan sudah normal
REPORT PROGRESS
REPORT PROGRESS
AKSES - PUBLIK-DEPOK-HII-DOWN
METRONET:PT. APLIKANUSA LINTASARTA,
Description Incident : LA TBS-PT Yakult Indonesia Persada, Jl. :
Raya Muchtar No. 61 RT 01/01, Sawangan
Lama, Kec Sawangan, Kota Depok,
(01000184778)R2JQNHZQ. JKT-
ODC.UP.SAWANGAN-ZYXEL.MGS3520-
CPE-01>SH INT ET 0/0/3
Address : Jl. Raya Muchtar No. 61 RT 01/01, : REPLACE

Sawangan Lama, Kec Sawangan, Kota
Depok
Date Cheklist : 18 November -19 November 2023 : ADDTIONAL

TRIYA
STATUS : FIXED
Description AKSES - LISTRIK - BOGOR - RTI- R2JWVTGK -

Incident : 990000320311685 IPVPN GI CILEUNGSI JKT-
CIBINONG-C3750-CPE-01#SH INT FA1/0/23 :
Address : CbIJ_6260 Lokasi : -6.4495920, 106.9362462 : REPLACE
Team : ALIF ALVAN, ILHAM, JUNAEDI, SANDY, TRIYA PROBLEM : INTERNET LOSS
STATUS : No.FIXED
REPORT PROGRESS

1. Pengecekan Jb histori Id JB : CbIJ_6260 Lokasi : -6.4495920, 106.9362462
2. Tracing dan terkendala hujan
3. Penemuan tikpus (kabel putus) tikpus -6,4459283, 106,9129553 pencarian kabel lawannya ( arah
Cibinong ) masih belum dtemukan dan harus kepop cibinong
4. Terkendala Akses pop Cibinong karena wap dan jam kerja
Documentation :
REPORT PROGRESS
Description FTTH AKSES - BOGOR - DS3 - LINK LOSS -

Incident : R2JEEEKN 1/4/18 offline JKT- :
1CBI042.KD.BADAK-RC-OLT-02/RCMG3AC01FE9 REPAIR
FAT_CBIA10000 -6.50888981969135, TYPE OF TREATMENT
106.78865500328
STATUS : .FIXED

1. Pergantian Prisma 1: 16 FAT_CBIA11738 -6.45466280230744
2. Pengecekan sisi user
3. Rejoint dan integrasi TIKOR FAT 11737. -6,4542615, 106,7263181
4. Konfirmasi Sisi user dan pengecekan sudah normal
Documentation :
REPORT PROGRESS
Estimasi PRISMA new FAT

Ishomah Prima
perjalanan 1:16 11737 Broken
Prisma
Broken
Setelah Perapihan Cek sisi user Putus DW Setelah

diganti
FAT 11373 disjoint dan
prisma diinteg
Description FTTH AKSES - BOGOR - DS3 - LINK LOSS -

Incident : R2JEEEKN 1/4/18 offline JKT- :
1CBI042.KD.BADAK-RC-OLT-02/RCMG3AC01FE9 REPAIR
FAT_CBIA10000 -6.50888981969135, TYPE OF TREATMENT
106.78865500328
Address : Pengecekan di FAT CBIA10000 : REPLACE
-6.50888981969135, 106.78865500328
STATUS : FIXED

1. Pengecekan sisi FAT
3. Rejoint Kabel Dw Yang Putus
Hasil cek
sudah OK.
Documentation :
Pengecekan OPM Kabel putus Penarikan

Perjalanan
FAT OUTPUT arah user Kabel
eksisting Dw
Rejoint
Kabel Dw
(pingtail)
Hasil cek Ara sudah normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL-LEUWILIAN-LINKLOSS-JKT-

Incident : MINI.AP.LEUWILIANG-AN5516.04-OLT-01-LINK :
LOSS 111000903766-Akbaruddin HG6243C 1 5 6 REPAIR
FHTT9823ed28 FHTT HG6243C 1G GPON TYPE OF TREATMENT
RP2647 WKE2.094.278A01-R2JEDAE2
Address : Pengecekan FAT SPLT_CBIA598 : REPLACE
-6.570616, 106.687883
STATUS : FIXED

1. Pengecekan FAT SPLT_CBIA598
-6.570616, 106.687883
2. Penarikan kabel dw eksisting user dan Rejoint
3. Rejoint Kabel Dw Yang Putus
Documentation :
Pengecekan OPM OUTPUT Penarikan Rejoint kabel Opm disisi Perangkat

FAT CBIA598 Kabel dw dw Pigtail Sudah
user
eksisting Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL - BOGOR - DS3 - LINK LOSS

Incident : R2JE4KQ7 JKT-DRAMAGA.PERMAI- :
HW.MA5800X2-OLT-01#48575443722525A REPAIR
Address : RAVI TYPE OF TREATMENT : REPLACE
Perumahan Taman Dramaga Permai 7, Blok M12
No 10 Cihideung Ilir, Kec. Ciampea, Kabupaten
Bogor, Jawa Barat 16620, Indonesia/Perumahan
Taman Dramaga Permai 7, Blok M12 No 10
Cihideung Ilir, Kec. Ciampea
STATUS : FIXED

1. Pengecekan FAT 10771 -6,5776575, 106,7183798.
2. Pembersihaan Pigtail disisi FAT 10771
4.
Documentation :
Pengecekan OPM OUTPUT Fat Sudah

FAT 10771 Rapih
REPORT PROGRESS

Incident : R2JESKE7 JKT.PERMATA.DPK1-RC6820-OLT- :
02#RCMG3AC84EEE REPAIR
Address : REZA PRADIKTA TYPE OF TREATMENT : REPLACE
JI. Kp rawa bulak jagal/jI. Kp rawa bulak jagal
Date Cheklist : 26 November 2023 – 27 November 2023 : ADDTIONAL
STATUS : FIXED

1. Pengecekan FAT CBIA 10895 -6,4588306, 106,8125424
2. Rejoint Pigtail CBIA 10895 -6,4588306, 106,8125424
4.
Documentation :
REPORT PROGRESS

Incident : R2JESKE7 JKT.PERMATA.DPK1-RC6820-OLT- :
02#RCMG3AC84EEE REPAIR
Address : farrel TYPE OF TREATMENT : REPLACE
tamatel perum rancabungur asri blok F216
STATUS : FIXED
Dalam Perjalanan FAT CBIA

Rejoint
Pigtail 10895
1. Pengecekan FAT_CBIA11760 -6.532992, 106.707138
2. INTEGRASI PIGTAIL USER DIFAT CBIA11760 -6.532992, 106.707138
4.
Documentation :
Dalam Perjalanan
Rejoint Pigtail FAT CBIA 11760
Pigtail sisi user Perangkat sudah normal Hasil cek sudah

sudah dapat normal
transmit
REPORT PROGRESS
Detail Activity of
ID INCIDENT : maintenance
23111117896 : MAINTENANCE
1. Pengecekan FAT CBIA 10895 -6,4588306, 106,8125424

Description FTTH AKSES - RETAIL - DS3 - BOGOR - LINKLOSS
2. Rejoint Drop Core diarea Halaman Rumah user
Incident : Nomor Tiket R2JE5AGJ Nama Pelapor AHMAD :
3. Konfirmasi Sisi user dan pengecekan
AKMALUDIN sudah
(JL.MASJID AL normal
HUKAMA JKT- REPAIR
4. GANDUL-AN6001.G16-OLT-01 FHTT981ddcf0 TYPE OF TREATMENT
FAT_DPKA10248 -6.38717326143828,
106.768775480985
Address : Nama pelanggan : AHMAD AKMALUDIN Alamat : : REPLACE
JI.Masjid Al Hukama No.36 RT 03/04/J1.Masjid
Al
STATUS : FIXED
Documentation :
Alarm loss Perangkat

Tracing kabel
dw yang crack Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL - RTI - BOGOR - LINKLOSS

Incident : Nomor Tiket R2JEHWFR Nama Pelapor AKBAR :
ANGGARA PUTRA 0/ 1/15 12 REPAIR
48575443EC5581AA active offline initial initial TYPE OF TREATMENT
no JKT-TAMAN.RAYA.CITAYAM-HW.MA5801-
OLT-01 FAT_CBIA11889 -6.461989, 106.803786
Address : AKBAR ANGGARA PUTRA Alamat : Jl. Merpati 6/ : REPLACE

Gang Telkom No. 153, Rt 05,
STATUS : FIXED

1. Pengecekan FAT_CBIA11889 -6.461989, 106.803786
2. Rejoint Drop Core ( Pigtail ) arah user diFAT
4.
Documentation :
Cek FAT CBIA11889

REJOINT KABEL Dropcore sudah
DROPCORE Opm disisi user
diinteg diFAT
sudah dapat
Perangkat normal
REPORT PROGRESS
REPORT PROGRESS
Description FTTH AKSES - RETAIL - BOGOR - DS3 - ONT BAD

Incident : R2JEDBKM JKT-MINI.PESONA.CITAYAM- :
MA5800X2-OLT-01#485754433C12FD1C REPAIR
Address : pesona citayam Blok A12 Nomor 10/pesona TYPE OF TREATMENT : REPLACE
citayam Blok A12 Nomor 10
STATUS : No.FIXED

1. Pengecekan SPLT_CBIA952 -6.460831, 106.79185 8
2. Opm output aman, dan pengecekan sisi user perangkat normal namun no.inet
3. Analisis kemungkinan perankat ont Hang dan sudah dilakukan restart masih tetap sama. Dan harus pergantian perangkat
4. Dilanjut mitra lain karna tidak ada stock perangkat ditim
Documentation :
Cek FAT CBIA952 OPM SISI USER Perangkat Normal

Namun No.inet
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - DS3 - R2JR4UA6 -

Incident : LINK LOSS ICONNET - 20 MBPS:SURYA - JKT- :
BDN.DEPOK-HW.MA5801-OLT-01#display ont REPAIR
info by-desc 111001979882 TYPE OF TREATMENT
Address : SURYA : REPLACE
PDS69 (ALDE) -JL.RAYA KEADILAN SAMPING
KELURAHAN RANGKAPA
Date Cheklist : November 2023 : ADDTIONAL
STATUS : No.FIXED

1. Pengecekan SPLT_CBIA952 -6.460831, 106.79185 8
2. Opm output aman, dan pengecekan sisi user perangkat normal namun no.inet
3. Analisis kemungkinan perankat ont Hang dan sudah dilakukan restart masih tetap sama. Dan harus pergantian perangkat
4. Dilanjut mitra lain karna tidak ada stock perangkat ditim
Documentation :
Pengecekan Perangkat OTDR Perangkat Normal
Hasil cek sudah Ok

REPORT PROGRESS
Description FTTH AKSES - - RETAIL - DEPOK - LINK LOSS -

Incident : R2JR4GBV JKT-1DPK036.SAWANGAN2-RC-OLT- :
02#sh interface gpon-onu 1/3/36 REPAIR
SPLT_DPKA836 -6.40375, 106.789967 TYPE OF TREATMENT
Address : ROGRICO SULHANNOVA : REPLACE
JI. H. Zaelani RT 5 RW 8 (kontrakan sebrang
STATUS : No.FIXED
1. Pengecekan Perangkat sisi user Normal No. Actionn sudah normal
2. Konfirmasi Pic
3.
4.
Documentation :
Dalam perjalanan
Perangkat Hasil Cek
Normal normal
REPORT PROGRESS
REPORT PROGRESS
Description FTTH AKSES - - RETAIL - DEPOK - LINK LOSS - JKT-

Incident : 1DPK036.SAWANGAN2-RC-OLT-02#sh interface :
REPAIR
gpon-onu 3/4/10 SPLT_DPKA738 -6.440005,
106.795189 TYPE OF TREATMENT
Address : W.ZHOELADHA : REPLACE

Jl. Gg. Menteng No.50, Cipayung Jaya, Kec.
Cipayung
STATUS : FIXED

1. Pengecekan fat DPKA 10304 -6,4409479, 106,7953763
2. Rejoint PIGTAIL diFAT DPKA 10304 -6,4409479, 106,7953763
3. Konfirmasi User
4.
Documentation :
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - DS3 - R2JR4TVB -

Incident : LINK LOSS ICONNET - 10 MBPS:BELLA AGUS :
REPAIR
SETIANA - JKT-BDN.DEPOK-HW.MA5801-OLT-
01#display ont info by-desc 900000181139 TYPE OF TREATMENT
Address : BELLA AGUS SETIANA : REPLACE

Jl. Raya Sawangan Depok Blok Duren No.69,
RT.2/RW.9 Rangkapan Jaya Baru, Kec. Pancoran
Perangkat Mas, KotaPerangkat
Depok, Jawa Barat 1 No.Telp. : OTDR TIKPUS
Alarm loss +6282113154609
Normal FAT DPKA
10304
STATUS : FIXED

3. Konfirmasi User Hasil cek Oke Hasil OPM sudah ok
4.
Documentation :
REPORT PROGRESS
Description Pergantian Prisma 1: 8

Incident : DPKA 10304 -6,4409479, 106,7953763 :
REPAIR
Address : DPKA 10304 -6,4409479, 106,7953763 TYPE OF TREATMENT : REPLACE
(Non.Pelanggan)
STATUS : FIXED
REPORT PROGRESS
3.Perangkat
Konfirmasi User
Perangkat OTDR TIKPUS
Alarm loss Normal FAT DPKA
10304
4.
Documentation :
Perangkat Perangkat Prisma Eksisting Proses

Normal OPM output
Alarm loss Pergantian
sudah aman
Prisma
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - DS3 - LINK LOSS -

Incident : JKT-BDN.DEPOK-HW.MA5801-OLT-01 - :
REPAIR
FAT_DPKA11115 -6.403572, 106.78639
TYPE OF TREATMENT
Address : SUKAESTI KP RAWA DENOK No.45 RT.001 RW.08 : REPLACE
RAWA DENOK
No.Telp. : 081282778993
STATUS : FIXED

1. Pengecekan Perangkat sisi user
2. Pemindahaan FATDPKA 11115 menjadi FAT DPKA 13519 dan mohon bantuu diregis ulang
3. Konfirmasi User
4.
Documentation :
Perangkat Alarm Hasil OTDR Perangkat Normal

loss
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - DS3 - LINK LOSS

Incident : JKT-ODC.UP.SAWANGAN-AN5516.04-OLT-01 :
FHTT9827F5D0 SPLT_DPKA337 -6.414308, REPAIR
106.767008 - RPGL9M57 TYPE OF TREATMENT
Address : ANITA MEGAWATI MEGAWATI : REPLACE
PR GRAND IMPRESA SWG BLOK R No.18B RT.1
RW.2 BEDAHAN No.Telp. :+6282110304346
Date Cheklist : 1 Desember 2023 : ADDTIONAL
STATUS : FIXED
2. Rejoint Kabel dropcore user di fat _DPKA337 -6.414308, 106.767008
3. Konfirmasi User
4.
Documentation :
Dalam Perjalanan
Putus Difat Perangkat Normal
REPORT PROGRESS

2. Pengecekan FAT DPKA 10076 -6,3423510, 106,7868375
3. Konfirmasi User
4.
Description FTTH AKSES - - RETAIL - DEPOK - LINK LOSS -

Incident : R2JR4RTK JKT-GANDUL-AN6001.G16-OLT-01/ :
1/3/6 REPAIR
Address : GUSTI MAHESA ADI TYPE OF TREATMENT : REPLACE
jI PLN EHV NO 70F Kec, Cinere Kel. Gandul
16512 -6.342408,106.786429 No.Telp. :
+6282110304346
STATUS : FIXED
Documentation :
Perangkat Alarm
loss Hasil OTDR
Perangkat
Normal
Speedtest
REPORT PROGRESS
Description FTTH AKSES - RETAIL-DEPOK-LINLOSS-JKT-MINI-

Incident : DEPOK.BOJONGSARI.820-HW.MA5801-OLT-01- REPAIR
:
48575443EEC899AB-FAT_DPKA13592 -
6.4119030, 106.7535730-R2JRNFYL TYPE OF TREATMENT
Address : НAMIDAH : REPLACE
JL. PLERED GG. MASJID JAMI AL-MUTAQIN RT 02
RW 08 KEL. PENGASINAN, KEC. SAWANGAN
DEPOK No.Telp. :+6281293556740
STATUS : FIXED
2. Rejoint di FAT Kabel Dropcore _DPKA10076 --6.4119030, 106.7535730
3. Konfirmasi User
4.
Documentation :
Perangkat Alarm
Hasil OTDR
loss
User sudah bisa

menggunakan link
Description FTTH AKSES - RETAIL - RTI - BOGOR - LINKLOSS

Incident : Nomor Tiket RPGZWNS3 Nama Pelapor Noval REPAIR
:
Baregsi 3/4/11 offline 0 2023-12-01,02:38:30
2023-12-01,17:13:53 Branch fiber cut JKT- TYPE OF TREATMENT
APJ.DEPOK.PLN-RC6820-OLT-01 SPLT_CBIA034 -
6.441971, 106.845273
Address : NOVAL NANDA BAREGSI Alamat : REPLACE
Gg. Netral No.59, Pabuaran, Kec. Cibinong,
STATUS : FIXED
REPORT PROGRESS
2. Rejoint Pigtail dropcore diFAT CBIA034 -6.441971, 106.845273
3. Konfirmasi User
4.
Documentation :
Alarm Loss Jarak ukur 160m Tikpus
OPM Sisi user Perangkat Normal

sudah direjoint
Description FTTH AKSES - RETAIL -RTI - BOGOR - LINKLOSS

Incident : Nomor Tiket RPGZWGK6 Nama Pelapor SENIA REPAIR
:
FITRIANA LINK LOSS 111000197144/ SENIA
FITRIANA HG6145D2 1 9 9 FHTT9dae6158 JKT- TYPE OF TREATMENT
1CBI10050.GRIYA.CITAYAM.ASRI-
FH.AN6001.G16-OLT-01 FAT_CBIA14461 TRACE
MANUAL
Address : SENIA FITRIANA : REPLACE

KP DUREN BARU RT 07/07 NO 83 DESA
SUSUKAN
STATUS : FIXED
REPORT PROGRESS

2. Penarikan kabel Dropcore eksisting kea rah fat dan Rejoint Pigtail diFAT 01 FAT_CBIA14461
3. Konfirmasi User
4.
Documentation :
REPORT PROGRESS
Perangkat Alarm
Hasil OTDR Penarikan Kabel
loss
dropcore kearah user
Penarikan Kabel
Dropcore
Perangkat Normal
OPM Setelah
dijoint
Description FTTH AKSES - RETAIL - HII - BOGOR - LINKLOSS

Incident : Nomor Tiket RPGLM9EU Nama Pelapor LELY REPAIR
:
NOVIA CAHYANINGRUM LINK LOSS
111000966861-Lely Novia Cahyaningrum TYPE OF TREATMENT
HG6243C 2 7 48 FHTT9626df18 JKT-
MINI.BOJONG.GEDE-AN5516.04-OLT-01
SPLT_CBIA361 -6.451283, 106.782019
Address : LELY NOVIA CAHYANINGRUM : REPLACE
Jl. Setapak Desa Raga Jaya No.16, RT.1/RW.3
Ragajaya, Kec. Bojong Gede, Bogor, Jawa Barat
16920, Indonesia/J. Setapak Desa Raga Jaya
No.16, RT.1/RW.3, Ragajaya, Kec. Bojong Gede,
Bogor, Jawa Barat 1 No.Telp. :+6281295657652
STATUS : FIXED
Detail Activity of
Documentation : maintenance
1. Pengecekan Perangkat sisi user & Restart perangkat user
2. Konfirmasi user
Estimasi Setelah Restart

perjalanan Perangkat Normal
Description FTTH AKSES - RETAIL - RTI BOGOR - LINKLOSS

Incident : Nomor Tiket RPGZW7EH Nama Pelapor REPAIR
:
niayuanita83@gmail.com 0/ 1/15 5
4857544346D78CA8 active offline initial initial TYPE OF TREATMENT
no JKT-GRIYA.ALAM.SENTUL-HW.MA5801-OLT-
01
Address : IMRON : REPLACE
purwa cipambuan RT 01Rw 01 (warung

kembar) No.Telp. :+6285715785612
Date Cheklist : 2 -3 Desember 2023 : ADDTIONAL
STATUS : FIXED
2. Restart perangkat sisi user
3. Konfirmasi User
4.
REPORT PROGRESS
Documentation :
Dalam Perjalanan
Alarm Loss OPM aman
Perangkat sudah Normal
setelah restart
REPORT PROGRESS
Description FTTH AKSES - RETAIL - HII - BOGOR - LINKLOSS

Incident : Nomor Tiket RPGLN52T Nama Pelapor REPAIR
:
MUHAMMAD KHOIRUL UMAM 0/ 1/7 30
48575443F87266AC active offline initial initial TYPE OF TREATMENT
no JKT-BILLABONG.PERMAI-HW.MA5801-OLT-
01 FAT_CBIA12222 -6.510719394,
106.7802888855
Address : :MUHAMMAD KHOIRUL UMAM : REPLACE

TEKNISI SGN FARHAN PERUM BILABONG
PERMAI BLOK C4D NO 17 JLN BATU CEPER 4
CIMANGGIS BOGOR No.Telp. :+6281295595896
STATUS : FIXED
Detail Activity of
Documentation : maintenance
2. Pergantian Bulkhead
3. Konfirmasi User
4.
Alarm Loss
Konektor Rusak OPM aman

setelah ganti Konektor
REPORT PROGRESS
Description FTTH AKSES - - RETAIL - DEPOK - LINK

Incident : REPAIR
LOSS - R2JRDQ7T JKT- :
1DPK10068.BUKIT.PERMATA.INDAH- TYPE OF TREATMENT
FH.AN6001.G16-OLT-01/
FHTT9DD3D1B8 FAT_DPKA14345 -
6.3724880, 106.7646060
Address : HAIRUL MUTAKIN : REPLACE
CLUSTER GRIYA ANUGRAH CINANGKA NO.A 2 JL.
LAPANGAN BOLA No.Telp. :+6281318399636
STATUS : FIXED

1. Setting ulang & Rejoint prisma FAT_DPKA14345 -6.3724880, 106.7646060
2.
3.
4.
Documentation :
Dalam Perjalanan
CEF FAT & Rejoint
Setting dan Rejoint FAT
Fat yang putus
rejoint FAT
Hasil Cek Ok.
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - DS3 - LINKLOSS -

Incident : JKT-MINI.DPK.PANCORAN.MAS.2378- REPAIR
:
HW.MA5801-OLT-01/48575443F871EBAC ADJI
WICAKSONO RPGZQ39B TYPE OF TREATMENT
Address : ADJIWICAKSONO : REPLACE

KP.RAWADENOK JL.HJ KIMAH RT 06/01
No.Telp. :+6289698011424
STATUS : FIXED
2. Rejoint core master diFAT_DPKA_13562 -6.4104719162,106.78701782
3. Konfirmasi User
4.
Documentation :
Alarm Loss CEK FAT Setting ulang OPM setelah diperbaiki

FAT difat
Description FTTH AKSES - RETAIL - HP - DEPOK -

Incident : REPAIR
LINKLOSS Nomor Tiket RPGZFCFR Nama :
Pelapor SUHARI 0/ 1/3 5 TYPE OF TREATMENT
48575443312209A8 active offline initial
initial no JKT-CITARUM.RAYA-
HW.MA5801-OLT-01 FAT_DPKA11655 -
6.390683733, 106.8555801
Address : SUHARI : REPLACE
Jalan Kenangga Baru 3 Rt07Rw19 No75c
abadijaya sukmajaya
STATUS : FIXED
REPORT PROGRESS
2. Pembersihan diFAT_ DPKA11655 -6.390683733, 106.8555801
3. Konfirmasi User
4.
Documentation :
Alarm Loss
OPM setelah diperbaiki difat

CEK FAT
REPORT PROGRESS
Description FTTH AKSES - RETAIL - HP - DEPOK - LINKLOSS

Incident : Nomor Tiket RPGZ5TLD Nama Pelapor TATI REPAIR
:
HARYATI 0/ 1/9 41 48575443896136A6 active
offline initial initial no JKT-ODC.UP3.DEPOK- TYPE OF TREATMENT
MA5800.X7-OLT-01 SPLT_DPKA520 -6.411503,
106.831171
Address : TATI HARYATI : REPLACE
JI. Raya KSU Blok Kampung Parung Serab
No.13/J1. Raya KSU Blok Kampung Parung Serab
No.13 No.Telp. :+628551250001
STATUS : FIXED
2. Pembersihan FAT DPKA520 -6.411503, 106.831171
3. Konfirmasi User
4.
Documentation :
Perangkat Normal
Alarm Loss Cek FAT
REPORT PROGRESS
Description FTTH AKSES - RETAIL - EFN - DEPOK - LINJKLOSS

Incident : Nomor Tiket RPGZ5U5P Nama Pelapor marlita REPAIR
:
irliana LINK LOSS 111000885827-Marlita.Irliana
HG6243C 1 4 27 FHTT9185e6e0 JKT- TYPE OF TREATMENT
ODC.UP.SAWANGAN-AN5516.04-OLT-01
SPLT_DPKA449 -6.426533, 106.816722
Address : MARLITA IRLIANA : REPLACE
Cluster Aryatama Regency 1 Blok B2 Bedahan,
Sawangan, Depok/Cluster Aryatama Regency 1
Blok B2 Bedahan, Sawangan, Depok
No.Telp. :087887990980
STATUS : FIXED
2. Rejoint core master diFAT_DPKA_13562 -6.4104719162,106.78701782
3. Konfirmasi User
4.
Documentation :: 23121102707 : MAINTENANCE
TYPE OF TREATMENT
Perangkat Normal
Alarm Loss Rejoint Drop Core
ID INCIDENT
Description FTTH AKSES - RETAIL - DEPOK - RTI - LOW RX -27
Incident : - REPAIR
:
JKT-ODC.UP.SAWANGAN-AN5516.04-OLT-01/FH
TT9DB0B810 RPG8Y59M
Address : MAESANI : REPLACE
PESONA PERIGI JL LETTUH ABDUL

KARIM BLOK A7 RT 1 RW 7
No.Telp. :+6285880122205
STATUS : FIXED
REPORT PROGRESS

1. Kordinasi dengan pic dan infonya sudah normal
2.
3.
4.
Documentation :
Perangkat Normal
Info Pic Sudah Normal Perangkat Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - RTI - LINKLOSS -

Incident : JKT-MINI-SAWANGAN.5125-HW.MA5801-OLT- REPAIR
:
01/48575443A3BCD9AB RPG8Y7M5
Address : RANI No.Telp : +6289530216245 TYPE OF TREATMENT : REPLACE
Alamat : REEF IKR IMORTAL

JL.CARINGIN 1 RT/RW 03/01 BEDAHAN
SAWANGAN DEPOk
STATUS : FIXED

2. Rejoint Titik putus
3. Konfirmasi user bahwa jaringan sudah normal
4.
Documentation :
ALRM Loss Otdr

Proses Rejoint
Perangkat Sudah
Opm sudah ok Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL-DEPOK-DS3-LINK LOSS JKT-

Incident : ODC.UP.SAWANGAN-AN5516.04-OLT-01 REPAIR
:
RPG8U7VL
Address : HERI SUPRIYANTO TYPE OF TREATMENT : REPLACE
GRAND IMPRESSA SAWANGAN BLOK E1 NO.5
JL.JABON RT 1/2 BEDAHAN ,SAWANGAN ,
DEPOK/ GRAND IMPRESSA SAWANGAN BLOK E1
NO.5 JL.JABON RT 1/2 BEDAHAN ,SAWANGAN,
DEPOK
STATUS : FIXED
2. Pembersihaan dipembersihan diFAT dpka 0411 -6,4142604, 106,7665590
3. Konfirmasi user bahwa jaringan sudah normal
4.
Documentation :
ALRM Loss Opm setelah dibersihkan diFAT DPKA

0411
Perangkat Sudah Normal
Description JKT-ODC.UP.SAWANGAN-AN5516.04-OLT-
Incident : REPAIR
01 FAT_CBIA10242 -6.44698122097096, :
106.76550401165617
TYPE OF TREATMENT
Address : ZAIDHIKMA Alamat : Kampung baru desa : REPLACE
citayam rt 03/05 Kec tajurhalag bogor -
6.446919,106.764603
No.Telp. :+6281223474532
STATUS : FIXED
REPORT PROGRESS
Documentation :
Hasil ukur 50m

ALRM Loss Hasil ukur dan laser sampai fat
Namun difat no transmit

2. Pengecekan FAT 10240-6,4465779, 106,7649684 dan ukur core master
3. Penarikan Kabel Eksisting yang lepas dari jb dan setting ulang dijb SPLC _CBIA1174 -6.4449278, 106.7675118
4. Konfirmasi user bahwasaanya sudah bisa dgunakan
5.
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DS3 - BOGOR -

Incident : REPAIR
LINKLOSS Nomor Tiket RPG8Q7SJ Nama :
Hasil ukur CM fatPelapor
putus FAISAL ANWAR
Proses LINK LOSS kabel
penarikan Setting jb eksisting
TYPE OF TREATMENT
dijarak 540m 111000837373 -FAISAL ANWAR HG6243C 1
14 39 FHTT98276fc0 JKT- Rejoint
FAT_CBIA10240 -6.44715489686156,
106.766949081597
Address : FAISAL ANWAR : REPLACE
Kp. Baru no.70
STATUS : FIXED

2. Penarikan Kabel Eksisting yang lepas dari jb dan setting ulang jb SPLC _CBIA1174 -6.4449278, 106.7675118
3. Pembersihaan core master diFAT_CBIA10240 -6.44715489686156, 106.766949081597
4. Konfirmasi user bahwasaanya sudah bisa dgunakan
Documentation :
ALRM Loss Otdr sampai FAT
Perangkat Sudah normal

OPM disisi user ok
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DS3 - BOGOR - LINKLOSS

Incident : Nomor Tiket RPGZVWR8 Nama Pelapor Ari Ipin REPAIR
:
LINK LOSS 090105339819_Amalul Arifin
HG6243C 1 14 40 FHTT98259d50 JKT- TYPE OF TREATMENT
FAT_CBIA10241 -6.44713255571752,
106.766060011656
Address : AMALUL ARIFIN Alamat : Kp Baru No 2 RTRW : REPLACE
0205 Kel Citayam Kec Tajurhalang Kab Bogor
No.Telp. :081295976711
STATUS : FIXED

1. Gambling rejoint jb SPLC _CBIA1174 -6.4449278, 106.7675118
2. Konfirmasi User
3.
Documentation :
Proses Rejoint CBIA 1174 Hasil Cek SUdah normal
Perangkat Sudah normal
Description FTTH AKSES - RETAIL - DS3 - BOGOR -

Incident : REPAIR
LINKLOSS Nomor Tiket RPG8WXRN Nama :
Pelapor NABILA LINK LOSS 111000309605-
TYPE OF TREATMENT
NABILA NATASYA HG6243C 1 14 52
FHTT9d0c0f10 JKT-ODC.UP.SAWANGAN-
AN5516.04-OLT-01 FAT_CBIA10242 -
6.44698122097096, 106.765504011656
Address : Nabila Natasya : REPLACE
Kp. Baru RT2/ RW 5
No.Telp. :+628998941165

TRIYA
STATUS : FIXED
REPORT PROGRESS
1. Cek perangkat sisi user
2. Pembersihaan core ucser diFAT_CBIA10240 -6.44715489686156, 106.766949081597
3.
Documentation :
Alarm Loss Hasil Opm Setelah diperbaiki difat

Perangkat Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL-DEPOK-RTI-LINK LOSS
Incident : REPAIR
JKT-ODC.UP.SAWANGAN-AN5516.04-OLT- :
01 RPG8DYTH
Address : FADJARY ARIONO Alamat : REPLACE
TYPE OF TREATMENT
Villa Riski lhami 2 Cluster Mina Blok E3 No
24, bengasinan, Sawangan, Kota Depok,
Jawa Barat 16511, Indonesia/illa Riski
llhami 2 Cluster Mina Blok E3 No 24,
pengasinan, Sawangan, Kota Depok

TRIYA
STATUS : FIXED

2. Ppembersihan diFAT DPKA 595 -6.4103860, 106.7485500
3. Konfirmasi User
Documentation :
Alarm Loss
Hasil Opm Setelah diperbaiki difat
Perangkat Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL-DEPOK-RTI-LINK

Incident : REPAIR
LOSS JKT-ODC.UP.SAWANGAN- :
AN5516.04-OLT-01 RPG8SFEC
Address : TYPE OF TREATMENT REPLACE
:NUGRAHENI RESTU PERTIWIh :
PERUMAHAN CITRONELLA BLOK C3
NO.6 RT.3 RW.15/PERUMAHAN
CITRONELLA BLOK C3 NO.6 RT.3
RW.15 No.Telp. : +628127702795

TRIYA
STATUS : FIXED

2. pembersihan diFAT DPKA 794 -6,4100407, 106,7654351
3. Konfirmasi User
Documentation :
Perangkat Normal namun

High signal opm Pengecekan FAT
no.inet
Opm setelah Jaringan sudah

dibersihakan diFAT dapat inet
Description FTTH AKSES - RETAIL-DEPOK-RTI-LINK LOSS JKT-

Incident : ODC.UP.SAWANGAN-AN5516.04-OLT-01 REPAIR
:
RPG8SFEC
Address : EDO Alamat TYPE OF TREATMENT : REPLACE
Jl. Jinjing No.20/J1.Jinjing No.20

No.Telp. : +62817804044

TRIYA
STATUS : FIXED
REPORT PROGRESS
2. Pembersihan diFAT DPKA10059 -6.4197955, 106.7822147
3. Konfirmasi User
Documentation :
Perangkat Normal CEK FAT

Namun No.inet Hasil Opm Terlalu
Perangkat Normal
REPORT PROGRESS
Description FTTH AKSES - RETAIL-DEPOK-RTI-LINK

Incident : REPAIR
LOSS JKT-ODC.UP.SAWANGAN- :
AN5516.04-OLT-01 RPG8D2LH
Address : TYPE OF TREATMENT REPLACE
:FAJAR IRWAN Alamat : Jalan Melati Puspa :
IlI BlokJD 25, Duren Mekar, Bojongsari,
Depok City, West Java 16518, Indonesia/
Jalan Melati Puspa lll Blok JD 25, Duren
Mekar, Bojongsari, Depok City, West Java
16518, Indonesia

TRIYA
STATUS : FIXED

1. Cek Kabel dropcore diatap rumah user
2. pembersihan diFAT DPKA 068 -6,4147955, 106,7454882
3.
Documentation :
Perangkat Normal
Tracing kabel dw diatap rumah
Alarm Loss
masih aman
REPORT PROGRESS
Description FTTH AKSES - RETAIL - BOGOR - DS3 -

Incident : REPAIR
INTERNET DOWN JKT-SAWANGAN.INDAH- :
HW.MA5801-OLT-01 / 0/ 1/5 27
TYPE OF TREATMENT
111000536961-GILANG.ARIANSYAH
Nomor Tiket RPG8E8TD
Address : GILANG ARIANSYAH : REPLACE
DTG_MUSLICH_BSI BLOK J3 NO. 2

RT.001 RW.004 KEL. PARUNG KEC.
PARUNG KAB. BOGOR No.Telp. :
+6289623575698

TRIYA
STATUS : FIXED
Documentation :
OPM Bagus
Alarm Loss Perangkat Normal

2. Restart Perangkat
3.
REPORT PROGRESS
REPORT PROGRESS
Description FTTH AKSES - RETAIL - DEPOK - LOW RX -

Incident : REPAIR
RPG8K7EY JKT-1DPK035.SAWANGAN1-RC- :
OLT-01#sh gpon-onu 1/2/48 / -30.9
TYPE OF TREATMENT
SPLT_DPKA232 -6.410335, 106.77194
Address : ADE HANIFA : REPLACE
JI. bungsan cluster griya alam sawangan
blok B3/J1. bungsan cluster griya alam
sawangan blok B3
No.Telp. : +6281211633913
Date Cheklist : 09 December 2023 : ADDTIONAL

TRIYA
STATUS : FIXED
1. Pengecekan perangkat user
2. Pembersihan diFAT DPKA 0232 -6,4102879, 106,7719854
3. Konfirmasi user
Documentation :
Alarm loss High opm Normal opm Perangkat Normal
Description FTTH AKSES - RETAIL - DEPOK - LOW RX -

Incident : REPAIR
RPG8JZE9 JKT-ODC.UP.SAWANGAN- :
AN5516.04-OLT-01 / 111000936668 /
TYPE OF TREATMENT
Receive power(dBm) -30.0 SPLT_DPKA026
-6.411367, 106.762117
Address : ENI NURAENI Alamat : Bukit Rivaria Sektor : REPLACE
2 Rt.02 Rw.011 Blok G2/4 Kel.Bedahan
Kec.Sawangan /Bukit Rivaria Sektor 2
Rt.02 Rw.011 Blok G2/4y Kel.Bedahan
Kec.Sawangan No.Telp. : +628990592271

TRIYA
STATUS : FIXED
2. Pengecekan FAT DPKA287 -6.4121361, 106.7629913
3. Konrimasi pic / user
REPORT PROGRESS
Documentation :
Hasil speedtest
High opm signal Pengecekan fat
diponsel user
Description FTTH AKSES - RETAIL - DEPOK - LINK LOSS -

Incident : REPAIR
RPG8KRYL JKT-1DPK035.SAWANGAN1-RC- :
OLT-01#sh interface gpon-onu 3/4/19
TYPE OF TREATMENT
SPLT_DPKA573 -6.416294, 106.763816
Address : NOOR CAHYO RAMA NUGROHO Alamat : : REPLACE
JI. Rivaria Dalam 1 No.103 RT 01 RW 02,
Bedahan, Sawangan, Jawa Barat/JI. Rivaria
Dalam 1 No.103 No.Telp. :
+6281211968981
Date Cheklist : : ADDTIONAL

TRIYA
STATUS : FIXED
REPORT PROGRESS

1. Pengecekan perangkat user
2. Pengecekan dan pembersihan FAT DPKA287 -6.4121361, 106.7629913
3. Konfirmasi pic / user
Documentation :
Perangkat sudah normal dan sudah bisa

Perangkat dgunakan user
normal namun
NO.inet
Description FTTH AKSES - RETAIL - DEPOK - LINK LOSS -

Incident : REPAIR
RPG8K3L4 JKT-1DPK035.SAWANGAN1-RC- :
OLT-01#sh interface gpon-onu 1/2/58
TYPE OF TREATMENT
SPLT_DPKA8072 -6.40597, 106.77118
Address : EKA PUTRI DWI JAYANTI (PERUM TUGU : REPLACE
DEPOK) (PERUM TUGU DEPOK) Alamat :
perumahan tugu residence no B7 rt 05/03, jln
hj sulaiman , bedahan sawangan Depok
No.Telp. : +6281281828425 Tanggal : 9
Desember 2023

TRIYA
STATUS : FIXED
REPORT PROGRESS
Documentation :
2. Pengecekan sisi FAT dan rejoint kabel dropcore di FAT DPKA 8072 -6.4059722, 106.7703255
3. Konfirmasi user
REPORT PROGRESS
ID INCIDENT : : MAINTENANCE
Description
Incident : REPAIR
:
Address : TYPE OF TREATMENT : REPLACE

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :
REPORT PROGRESS
Description
Incident : REPAIR
:

TRIYA
STATUS : FIXED
Documentation :

Documentation Report and Progress

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Documentation Report and Progress

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DOCUMENTATION REPORT AND PROGRESS

PT. RIDHO TEKHNOLOGI INDONESIA

No. DESCRIPTIONS REMARKS

No. ID Ticket User ADDRESS MTC HISTORY

FTTH FEEDER - RETAIL - BOGOR -

Date Cheklist : 17 November 2023 : ADDTIONAL

Team : ALIF ALVAN, ILHAM, JUNAEDI, SANDY, PROBLEM : INTERNET LOSS

Detail Activity of maintenance

AKSES - LISTRIK - JAKSEL - DS3 - R2JQCDZM

Date Cheklist : 18 November 2023 : ADDTIONAL

Team : ALIF ALVAN, ILHAM, JUNAEDI, SANDY, PROBLEM : INTERNET LOSS

Detail Activity of maintenance

DOWN IP VPN:PT. PRODIA WIDYAHUSADA

Address : Pengecekan di FAT KYBD 020 : REPLACE

Date Cheklist : 18 November 2023 : ADDTIONAL

Team : ALIF ALVAN, ILHAM, JUNAEDI, SANDY, PROBLEM : INTERNET LOSS

Detail Activity of maintenance

Address : Jl. Raya Muchtar No. 61 RT 01/01, : REPLACE

Team : ALIF ALVAN, ILHAM, JUNAEDI, SANDY, PROBLEM : INTERNET LOSS

ID INCIDENT : 23111115733 : MAINTENANCE

Description AKSES - LISTRIK - BOGOR - RTI- R2JWVTGK -

Date Cheklist : 23 November 2023 : ADDTIONAL

Detail Activity of maintenance

ID INCIDENT : 23111116561 : MAINTENANCE

Description FTTH AKSES - BOGOR - DS3 - LINK LOSS -

Date Cheklist : 24 November 2023 : ADDTIONAL

Detail Activity of maintenance

Estimasi PRISMA new FAT

Setelah Perapihan Cek sisi user Putus DW Setelah

ID INCIDENT : 23111117490 : MAINTENANCE

Description FTTH AKSES - BOGOR - DS3 - LINK LOSS -

Detail Activity of maintenance

Pengecekan OPM Kabel putus Penarikan

Hasil cek Ara sudah normal

ID INCIDENT : 23111117400 : MAINTENANCE

Description FTTH AKSES - RETAIL-LEUWILIAN-LINKLOSS-JKT-

Detail Activity of maintenance

Pengecekan OPM OUTPUT Penarikan Rejoint kabel Opm disisi Perangkat

ID INCIDENT : 23111117483 : MAINTENANCE

Description FTTH AKSES - RETAIL - BOGOR - DS3 - LINK LOSS

Detail Activity of maintenance

Pengecekan OPM OUTPUT Fat Sudah

Description FTTH AKSES - RETAIL - BOGOR - DS3 - LINK LOSS

Detail Activity of maintenance

Description FTTH AKSES - RETAIL - BOGOR - DS3 - LINK LOSS

Dalam Perjalanan FAT CBIA

Pigtail sisi user Perangkat sudah normal Hasil cek sudah

1. Pengecekan FAT CBIA 10895 -6,4588306, 106,8125424

Alarm loss Perangkat

Description FTTH AKSES - RETAIL - RTI - BOGOR - LINKLOSS

Address : AKBAR ANGGARA PUTRA Alamat : Jl. Merpati 6/ : REPLACE

Detail Activity of maintenance

Cek FAT CBIA11889

Description FTTH AKSES - RETAIL - BOGOR - DS3 - ONT BAD

Detail Activity of maintenance

Cek FAT CBIA952 OPM SISI USER Perangkat Normal

Description FTTH AKSES - RETAIL - DEPOK - DS3 - R2JR4UA6 -

Detail Activity of maintenance

Pengecekan Perangkat OTDR Perangkat Normal

Hasil cek sudah Ok

Description FTTH AKSES - - RETAIL - DEPOK - LINK LOSS -

Description FTTH AKSES - - RETAIL - DEPOK - LINK LOSS - JKT-

Address : W.ZHOELADHA : REPLACE

Detail Activity of maintenance