Professional Documents
Culture Documents
MBL501 Ethics and Decision Making
MBL501 Ethics and Decision Making
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ETHICAL ISSUE OF BRIBERY 2
Contents
Introduction................................................................................................................................................3
Organization’s Purpose...............................................................................................................................3
People in Organization...............................................................................................................................5
Organization’s Sustainability......................................................................................................................8
Staff Techniques........................................................................................................................................10
Conclusion.................................................................................................................................................12
ETHICAL ISSUE OF BRIBERY 3
Introduction
Bribery is an ethical issue prevalent in the public organization; nearly 6 out of 10 citizens
reported paying a bribe to access services at the organization. They usually pay bribes to
expedite the process of obtaining approvals, licenses, and permits, as well as gain access to
influential employees or secure favors in the organization. Despite compliance training and
Organization’s Purpose
As a public organization tasked with providing essential services and providing oversight
in various sectors to ensure compliance with legal frameworks, bribery erodes integrity. The
prevalence of bribery has fostered a workplace culture where decisions are made based on
favoritism or personal gain instead of public interest or merit. Diminished integrity undermines
the organization’s fundamental purpose of upholding the rule of law and serving the public good.
The public organization has priorities that guide its decision-making process and actions based
on available resources, political directives, and the society it serves. The occurrence of bribery
distorts these priorities and brings about decisions that favor the bribe instead of serving the
public’s broader interest. The distorted priorities often lead to unequal treatment of citizens,
ineffective policies, and misallocation of resources. The public organization has a duty to be
trustworthy and accountable for its decisions and actions. However, bribery erodes public trust
ETHICAL ISSUE OF BRIBERY 4
since the citizens lose faith in the impartiality and fairness of government actions by perceiving
that public employees can be bought or influenced (Clausen & Kraay, 2019).
The public organization does not take social responsibility seriously. The organization is
focused on achieving its primary mission of implementing policies proposed by the political
leadership and ensuring citizens have access to essential services. Rather than incorporating
social responsibility efforts into the organization’s scope, the decision-makers encourage front-
line employees to focus on fulfilling core mandates. It is also worth noting that budgetary
constraints inhibit the organization’s ability to fulfill social responsibility. The organization is
required to operate within predefined budgetary allocations, and when priorities change, there
might be insufficient funds to finance core mandates. The political pressures that the
organization is subjected to also make it difficult for it to take social responsibility seriously.
Elected policymakers tend to prioritize economic initiatives that favor their constituents rather
than the whole social landscape. Unfortunately, failure to consider social responsibility leads to
erosion of trust among the public (Zhang & Kim, 2017). Neglecting social responsibility
increases the severity of social problems such as the widening gap between the wealthy and
the poor, low literacy levels, poor health outcomes, and destruction of the environment
(Girschik, 2020).
A more ethical purpose requires the organization to strengthen its ethics and compliance
practices using external standards. A notable standard is the ISO 37001 Anti-Bribery
Management Systems Standard, which targets global business and public leaders (ISO, 2024).
The standard outlines provisions for creating a culture that embraces ethical behavior and
setting up an anti-bribery compliance program that aligns with the organization’s risk profile. The
standard covers various forms of bribery, inbound and outbound, direct and indirect. However,
the standard does not address money laundering activities or anti-competition/trust offenses
(ISO, 2024). The provisions of the external standards are a viable deterrent against bribery
ETHICAL ISSUE OF BRIBERY 5
activities within public organizations. Front-line employees will be aware of the severe legal
ramifications, such as imprisonment and fines, which discourage them from accepting bribes
and ensure the organization performs its purpose. The provisions that prohibit bribery guarantee
a level playing field for all employees, regardless of their influence or rank. For instance, senior
leaders must make decisions based on merit rather than their authority. Accordingly, the public
organization will be able to achieve its purpose of serving the citizenry fairly and equally.
People in Organization
Dishonesty in the workplace, due to the prevalence of bribery, is a major problem for
employee morale. Bribery creates an unjust workplace culture where people gain opportunities
or rewards based on dishonest practices instead of hard work. Economists posit that people
self-interest (Oliveira-Castro & Foxall, 2017). In other words, people care significantly about the
outcomes and the processes they use to achieve these outcomes. A fair process that produces
an outcome enhances employees’ behaviors and attitudes critical to high performance (Oliveira-
Castro & Foxall, 2017). A sense of unfairness leads to demoralization and resentment among
the organization mistrust themselves because of the prevalence of bribery. Employees become
skeptical of their colleagues’ actions, believing what they are doing is not honest. Trusting a
colleague in the workplace implies being confident that they will follow through with their
assigned roles and responsibilities. However, when employees perceive the presence of bribery
activities associated with their assigned tasks, they develop unspoken annoyance to employees
whom they consider to be receiving bribes. A workspace environment where employees hold
their trust back affects productivity and organizational performance (Bjørnskov & Méon, 2015).
Bribery has a significant negative effect on career advancement. Given the presence of
bribery in the organization, it is evident advancements in career leadership are not based on
ETHICAL ISSUE OF BRIBERY 6
performance or skills. Rather, employees who can bribe senior employees are highly likely to
advance their careers. Highly skilled professionals who qualify for career advancements might
lose trust in the promotion process. They lose trust because they perceive bribery as a major
determinant of who is promoted. Highly skilled employees become disillusioned with the whole
promotion process. The lack of growth opportunities is a major contributor to high turnover
rates. A 2023 survey by the American Psychology Association revealed that 91% of employees
would prefer careers that consistently offer opportunities to advance careers; however, 47% of
employees say their organizations offer pathways for career development and would consider
quitting their positions (DeCarbo, 2023). Lack of opportunities to advance careers is linked with
workplace stress. Estimates suggest that the US economy loses nearly $500 million because of
workplace stress as a result of the loss of 550 million workdays each year. More than 80% of
doctor visits by employees are due to stress, and around 60-80% of workplace accidents are
due to stress (APA, 2014). Stressed employees are vulnerable to health problems ranging from
discussions about ethics. Decision-makers at the organization should make ethics an explicit
part of group discussions. During these discussions, group members should explore questions
such as: Did the process used to achieve the outcome done in the right way? Did some of our
employees’ actions cross any ethical lines? And were there parties harmed by unethical
practices? Brainstorming on these questions helps employees assess their current practices
and decisions. Group discussions can be useful in contexts involving ethical dilemmas. In some
cases, a public employee might find themselves receiving bribes from a citizen seeking
preferential treatment in fastening the passport application process to visit an overseas country
for emergency treatment. The employees may face dilemmas when asked to balance the
legitimate but competing interests of citizens. When faced with ethical dilemmas that might hurt
ETHICAL ISSUE OF BRIBERY 7
organizational productivity and trust, group discussions offer an opportunity for others to share
insights on how and why they reached certain decisions (Smith & Kouchaki, 2021).
As a public company, financials are important. CEOs of many public agencies endorse
the idea of shareholder value analysis, whereby they examine how decisions made affect the
organization’s economic value (Sinha, 2016). They are aware of the tenets of modern finance
theory, which suggest that an organization’s economic value is the right tool for assessing
performance, given that it reflects the time value of money and operational risks and provides a
standard for balancing profit and loss and balance sheet tradeoffs (Simkowitz, 2012). The
organization’s decision-makers in the finance department are convinced that the economic
value determines the firm’s stock price in case its shares are offered to the public. In case of the
likelihood of takeover activity or the government’s decision to privatize the company, the
economic value of the company should be kept as high as possible to prove the leadership’s
capacity to manage the organization’s assets effectively. The financials are also a useful part of
the management process. Financial results offer a financial framework whereby decision-
makers become aware of the departments that are profit centers and which are cost centers
The ethical issue of bribery inhibits the organization’s ability to serve just enough to
make maximum profits. The inability to serve effectively is due to a culture of silence whereby it
appears there is no whistleblower system or integrity hotline that works since bribery remains
organization. Despite silence being associated with various virtues such as decorum, prudence,
respect for others, and modernity, in the workplace, it hurts employees’ ability to serve clients
because of the perception that being silent is the best way to further careers and hold on to their
jobs (Perlow & Williams, 2003). The need to be quiet despite the prevalence of the ethical issue
ETHICAL ISSUE OF BRIBERY 8
of bribery is amplified by today’s harsh economic conditions, where millions of people have lost
jobs and many are struggling to find well-paying jobs. Many people who express their concerns
publicly or go against their organization’s implicit culture are harshly punished. If they are not
made to feel irrelevant, they are marginalized or are fired. The culture of silence in the wake of
feelings of resentment, anger, and humiliation. In the end, employees are unlikely to produce
the best service needed to generate profitability, as they experience low motivation levels
More ethical metrics can be achieved by empowering employees to do good things and
focus on serving others. Research suggests that serving people can raise awareness about
moral issues and reduce self-focus (Everett & Skorburg, 2020). For instance, institutions of
higher learning provide students with internship opportunities where they can learn service
styles and gain practical skills on how they can positively impact the world. An empirical
analysis of internships reveals that students’ ability to gain valuable practical skills had a
spillover effect on moral character (Stekelenburg & Smerecnik, 2023). Instead of being worried
about breaking the silence code that hides the bribery culture at the organization, employees
should pursue opportunities to serve. For instance, they could engage in corporate voluntarism
whereby they provide their services to the public without expectation of payment or rewards.
Corporate voluntarism can enhance the reputation of the organization, empowering employees
Organization’s Sustainability
The organization has a role in helping the country deal with the damaging effects of
climate change in order to limit pollution and ensure global warming is below 1.5 degrees
Celsius. However, bribery influences public officials working for the organization to ignore
environmental regulations. A law enforcement agent based in the organization might accept
ETHICAL ISSUE OF BRIBERY 9
payment in exchange for not reporting a violation of environmental regulation or reduce the
mandated sanction for violating environmental legal frameworks. Academic evidence suggests
that bribery affects a public organization’s ecological sustainability because of the inability to
enforce environmental regulations tasked with enforcing (Sundström, 2013). Bribery hampers
enforcement of the law, allowing emitters to evade the responsibility of pollution and encourage
the overexploitation of resources (Damania & Sterner, 2020). Since bribery is distributed to the
most powerful decision-makers up the hierarchy of the organization, it creates incentives within
the hierarchy to allocate law enforcement resources to activities that maximize the chances of
collecting bribes. It is less likely that public officers will target illegal activities when there are
fewer opportunities for payments. As such, public officials target bribery from businesses that
emit significant amounts of greenhouse gases, as there are greater opportunities for payment.
Bribery at the organization degenerates the natural systems it affects. Corrupt acts
overall with environmental crimes such as illegal logging, illegal trade of wildlife products,
dumping of hazardous waste, overfishing, and unauthorized mining, among others, all of which
degenerate natural systems (Damania & Sterner, 2020). There have been instances where
public officials at the organization have been bribed to offer hunting licenses, fisheries quotas,
and timber concessions. As a result, the officials indirectly contribute to the loss of biodiversity
by hunting endangered species and destroying biodiversity. Their actions reduce the resiliency
organizations often result in inaccurate environmental impact study outcomes. The goal of
environmental impact assessments is to identify evidence-based strategies for dealing with the
negative effects of a proposed project or activity on the project. The inaccurate environmental
impact study fails to identify potential environmental risks of the proposed activity or project. The
mitigation measures that do not detail evidence-based safeguards that protect the environment.
manipulating regulations and rules for their personal interests. The organization should publicly
avail laws and regulations so that employees can know and understand the environmental
regulations. Publicly availing of the laws would reduce the likelihood for employees to extort the
public due to poor mastery of the law by citizens. Working with watchdog groups can also be
helpful in ensuring employees enforce environmental regulations and are accountable for their
actions. Bribery that occurs in enforcement practices such as policing and inspections can be
resolved by increasing the pay for officials who conduct inspections. There should be a special
fund for offering incentives for conducting inspections. Streamlining is also an important aspect
or streamlining make procedures straightforward and clear, reducing the number of direct
interactions between citizens and officials, and reducing bureaucratic silos to enhance
Staff Techniques
right people with diverse perspectives. The recommendations require an innovative mindset and
a rationale as to why there is a need for people of different areas of expertise, backgrounds, and
disciplines to share their thinking. In some cases, a problem’s complexity requires diversity. For
manipulate a computer cursor with only its thoughts (Vedantam, 2020). Within the context of
implementing recommendations linked with the ethical issue of bribery at the organization,
ETHICAL ISSUE OF BRIBERY 11
leadership has a duty to assemble a diverse team of employees that can enhance creativity.
The leadership can enhance diversity by looking outside the organization to tap ideas from all
ranks. After assembling a diverse team, the leadership must model collaborative behavior.
Executives at the organization should be good role models when it comes to collaboration. The
way the executives collaborate should be visible to the team so that team members can emulate
collaborative behaviors and incorporate them when implementing the decisions. Research,
especially those that apply the leader-member exchange theoretical framework, suggests that
leadership actions usually trickle down throughout the organization (Balwant & Singh, 2023);
Critics of bureaucracy argue that it is characterized by administrative hurdles and strict project
timelines, which inhibit the workers’ ability to perform meaningful tasks. The recommendations
disseminate and process information effectively. These recommendations that involve complex
technical aspects must be coordinated and tracked across departments. Costs must be kept in
line, and budgets must be accounted for, which is a rationale for why managers will be heavily
relied upon. Managers often have a desire to maintain control over important tasks, and the
bureaucracy provides them an opportunity to absorb much of the burden of dealing with
complex recommendations.
Furthermore, rewards are critical in the pursuit of recommendations for a more ethical
purpose, more ethical treatment of people, more ethical metrics, and a more ethical ecological
stance. So, the rewards system must be consistent with the recommendations. In 2010, a
employees to share better ideas. The company created an internal system where people could
submit suggestions. The results of the experiment revealed that when employees receive
financial rewards, they are highly likely to submit better strategic insights and contribute towards
achieving strategic objectives (Gibbs et al., 2014). In this view, offering rewards would
encourage employees to focus on the provisions of every recommendation and implement them
on their own. Also, rewards that offer spot bonuses- a financial incentive or reward offered for
the expectations of monetary rewards activate the nucleus accumbens, a part of the brain’s
reward circuit (Carter & MacInnes, 2019). Since the goal is to incorporate the recommendations
in the organization’s strategic direction, then the organization should consider engaging the
Conclusion
Addressing the ethical issue of bribery by strengthening its ethics and compliance
enhances ethics, brand value, and reputation. The prevalence of bribery at the organization has
fostered a workplace culture where decisions are made based on favoritism or personal gain
instead of public interest or merit. Dishonesty in the workplace, due to the prevalence of bribery,
is a major problem for employee morale. When employees perceive the presence of bribery
activities associated with their assigned tasks, they develop unspoken annoyance to employees
they consider to be receiving bribes. The ethical issue of bribery inhibits the organization’s
ability to serve just enough to make maximum profits. Acts of corruption influence public officials
References
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