S.N.

Indicator Departments
1. Percentage of patients wherein the plan of care with All Departments
desired outcomes is documented and countersigned
by the clinicians.
2. Percentage of Imaging reposts co-relating with clinical All Departments
diagnosis
3. Medication error rate All Departments
OR
Medication error per 100 patient days
4. Percentage of adverse drug reactions All Departments
5. Percentage of medical records with error prone All Departments
abbreviations
6. Percentage of modification of anaesthesia plan All Departments
7. Percentage of cases who received prophylactic All Departments
antibiotic within specified time frame
8. Percentage of sentinel events analysed within a All Departments
defined time frame
9. Percentage of near misses All Departments
10. Needle stick injury rate All Departments
11. Percentage of records not having discharge summary All Departments
12. Percentage of records not having ICD codes All Departments
13. Percentage of records having incomplete and All Departments
improper consent
14. Percentage of missing records All Departments
15. Gross mortality rate All Departments
16. Net Mortality Rate All Departments
17. Percentage of patients withdrawing from clinical All Departments
research
18. Percentage of protocol violations/deviations in clinical All Departments
research study
19. Percentage of serious events in clinical research study All Departments
reported to ethics committee
20. Percentage of error due to wrong identification of All Departments
patients
21. Hand hygiene compliance rate All Departments
22. Compliance rate to medication prescription in Capitals All Departments
23. Patient fall rate per 100 patients days All Departments
24. Percentage of staff provided pre – exposure All Departments
prophylaxis
25. Nurse patient ratio All Departments
26. Patient satisfaction index All Departments
27. Average waiting time for services All Departments
28. Average discharge time All Departments
29. Surgical site infection(SSI) Rate Periodontics