29/2/24, 2:11 LatAm: Digital Project Manager - Support Shepherd

LatAm: Digital Project Manager

Remote · Bogotá, Bogota, Colombia · LAT1A · Full time

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*ONLY ENGLISH RESUMES WILL BE REVIEWED*

Position: Digital Project Manager

Working Hours: 8:30 am-5:30 pm PST, Monday to Friday

Holidays: US Holidays
Salary: 1700 - 3500 USD

Benefits: To be discussed

Location: LatAm (Remote)

Responsibilities:

Work with our e-commerce site design, development, and optimization team to
design, build, launch, manage Shopify, Shopify Plus, and BigCommerce stores.
Manage concurrently multiple (10+) site design, development, and optimization
projects.
Turn client requests into detailed requirements for the design and development team.
Help fill gaps by asking the client and/or senior project manager specific questions.
Collect and organize all information or assets needed from the client for our design
and development team to execute a project.
Help configure and set up products, collections, store settings, images, copy/text, etc
in Shopify stores for clients.
Serve as the client's main day-to-day point of contact and manage internal and
external communications via email, our project management tool, and Slack.
Responsible for the daily progress of projects. Ensure the designer and developer on
every project are making the progress needed to keep projects on time and within
budget.

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29/2/24, 2:11 LatAm: Digital Project Manager - Support Shepherd

Ability to extrapolate accurate project details from multiple sources to determine an

appropriate course of action.
Ultimately responsible for ensuring that final deliverables meet all project goals and
requirements.
Communicate with the SENIOR project manager daily. Escalate any issues that require
sensitive client communications or strategy conversations with the client.
Act as the client’s champion, pushing for excellence, extreme client satisfaction, and
alignment with the client’s business goals.
Serve as the liaison between client and delivery team to communicate client goals and
objectives through actionable tasks and deliverables.
Create timelines and facilitate backlog task management, sprint planning, and
weekly/daily updates from the team.

Requirements
5 years of relevant project management experience, preferably in the execution and
management of digital creative and technology projects.
5 years of e-commerce experience on Shopify or any similar e-commerce
Platforms: Wix, BigCommerce, Adobe Commerce (formerly Magento), WooCommerce,
Squarespace, Big Cartel, Weebly, 3dcart, Volusion, OpenCart.
Above Average Communication Skills in English.
Provide your computer with fast and reliable internet access.
Any prior remote work experience (being part of a remote team).
Experience managing a remote team of designers and developers or other team
members.
Extreme attention to detail with the ability to effectively communicate those details to
the team and client.
I am not afraid to speak up and bring up sensitive issues with upper-level
management.
Extreme to the point of obsession with the organization.
Strong relationship-building skills.

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