Date of

10/02/2021
issue

Quality objectives Rev. no. 0/1

Ref No. F-OPJ-01

‫أهداف الجودة‬ Page 1 of 1

Theme Indicator Frequency Responsible Goal

Satisfaction Commercial
Customers satisfaction Quarterly >80%
questionnaire Manager
Reducing the number of
Improving the quality Quality
External audit report Annually NCs compared to the
management system Manager
previous review
Improving the cost of poor Cost of poor quality Factory
Quarterly < 20%
quality percentage Manager
Satisfaction
Employee satisfaction Quarterly HR Manager >80%
questionnaire
Supplier Quality
Rejection rate Supply Chain
Improvement Annually <5%
percentage Manager

)1( ‫) من‬1( : ‫صفحة رقم‬ 2021/02/10 ‫) تاريخ اإلصدار‬1/0( : ‫ رقم اإلصدار‬F-OPJ-01 : ‫كود الوثيقة‬