ZTE Quality Assurance

ZTE QA Team

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Contents
 Quality Organization Structure
 Key Focus Area
 Contents of Quality Management
 Verification of Project Quality Standards
 Demo site installation
 Training Plan
 Self check
 Sample check inspection
 Quality Assessment
 > Internal Only

Key Focus Area

Enhance
EnhanceCustomer
CustomerSatisfaction
Satisfaction Reduce
ReduceRework
Rework&&Rectification
RectificationCost
Cost

Quality QA Team
Qualitytrainings
trainings Performance
PerformanceEvaluation
Evaluation

Skill Guidance
Guidanceand
and
SkillCertification
Certification Monitoring
Monitoring
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 Contents of Quality Management > Internal Only

 Activities taken to ensure that the project satisfies identified requirements;

 All activities taken to work out the quality objectives and responsibilities of a
project;
 Project quality planning, quality control, quality improvement, and quality
assurance, aiming at achieving the project delivery quality required by the
customer

Requirements Objectives Implementation Inspection and

and standards and plans and control improvement
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 Six Key elements in Project Quality management
> Internal Only

Training for Statistical

Verification
Setup of subcontractors 100% Random analysis on
of project
demonstration and site self-check by quality quality
quality
sites engineers in subcontractors inspection problems and
standards
advance reworking
Responsibility
entity

Contract delivery Construction Training Subcontractor; Quality Quality

principal; manager; quality manager; site engineer manager; manager;
Quality manager; manager; quality site site engineer
customer subcontractor; manager engineer
customer

These minimum quality control requirements must

be satisfied to prevent batched problems.
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1- Verification of Project Quality Standards > Internal Only

Training for Statistical

Verification Setup of
subcontractors 100% Random analysis on
of project demonst
and site self-check by quality quality
quality ration
engineers in subcontractors inspection problems and
standards sites
advance reworking

1. Purpose: To satisfy the customer’s requirements is the ultimate quality objective

of a project. Therefore, the first step of project quality management is to figure
out the customized quality standards for the project. Definite and unified project
quality standards are the cornerstone and foundation of successful project
delivery.
2. Principal: engineering delivery principal, quality manager, and customer
3. Main activities:
A. Specify project acceptance standards and construction quality standards and sign
these standards;
B. Sign the cooperation and subcontracting contracts;
C. Promulgate them to all members of the project team (including PM and quality
principal of the subcontractor). © ZTE Corporation. All rights
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Verification of Project Quality Standards > Internal Only

Acceptance Implementation of quality

standards standards
Operation Process
Customer’s guide check list
requirements; Design Design
Industrial standards; Site Acceptance
requirements documents
Country/Regional construction
standards;
ZTE standards Customer’s
approval

1. At the project preparation stage, the project team and the customer jointly work out
the acceptance standards and specify the process check list needed in process
monitoring.
2. The site engineers handle the process check list. The purpose of the process check list
is to satisfy construction quality standards, thus satisfying the acceptance standards.
The process check table covers key construction procedures and facilitates the
operations of construction personnel (site engineers or subcontractors).

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2- Setup of Demonstration Sites > Internal Only

Training for Statistical

Verification
Setup of subcontractors 100% Random analysis on
of project
demonstr and site self-check by quality quality
quality
ation sites engineers in subcontractors inspection problems and
standards
advance rework

1. Purpose: To set up a demonstration site before the commencement of a project

for quick emulation within the project team and achieving consensus among the
customer, ZTE, and subcontractor in respect to the project quality standards.
2. Responsibility principal: customer, construction manager, quality manager, and
subcontractor
3. Main activities:
A. Work out a scheme for the demonstration site;
B. Verify the project acceptance standards and construction standards;
C. Produce photograph albums for the demonstration site;
D. Construct the first sites of other subcontractors as their respective demonstration
sites.
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 > Internal Only
3- Training for subcontractors and site engineers in advance

Training for Statistical

Verification
Setup of subcontractors 100% Random analysis on
of project
demonstr and site self-check by quality quality
quality
ation sites engineers in subcontractors inspection problems and
standards
advance rework

1. Purpose: In order to make sure the construction personnel can work efficiently
with clear guidelines and be familiar with the necessary knowledge such as
work procedures, regulations, construction process and stipulation, quality
standards and the relevant requirements, the training for subcontractors and SEs
must be done before their involvement in the actual construction work.
2. Responsibility principal: training manager, quality manager
3. Main activities:
A. Work out the training plan,
B. Take a leading role to implement the training plan , manage the administrative
arrangement and take the training appraisals recorders etc..

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Model Site implementation responsibilities > Internal Only

Level 1 site model

Guide by PQM
L1:Project model site Organize by PD
Confirm by customer
Output:
1.Guide Book For Hardware Installation Quality
2.Model Site Photo Album
3.the Confirmed checklist

L2:Circle model site Level 2 site model

Guide by CQA
Organize by CPM
Confirm by PQM,Customer

Level 3 site model

L3:SE & Vendors model site - 1 L3:SE & Vendors model site - n Guide by Vendors
(or first site of vendors） (or first site of vendors） Organize by SE
Confirm by CQA,Customer

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4- 100%self-check by subcontractors > Internal Only

Training for Statistical

Verification
Setup of subcontractors 100% Random analysis on
of project
demonstr and site self-check by quality quality
quality
ation sites engineers in subcontractors inspection problems and
standards
advance rework

1. Purpose:In order to discover the quality problems in the construction

processes and settle them in time to ensure the construction quality
meet the project quality standard, the supervisors from the related
subcontractors should carry out the 100% self-check strictly as per the
project quality checklist whenever completing the site implementation
or finishing the important process work. Generate the checklist records
which need to be confirmed or approved by the site engineer or even
customer.
2. Responsibility principal ： subcontractor , site engineer .

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 100%self-check by subcontractors > Internal Only

Training for
Verification Statistical
Setup of subcontractors 100% Random
of project analysis on
demonstra and site self-check by quality
quality quality problems
tion sites engineers in subcontractors inspection
standards and rework
advance

Main activities:
Self-check item When? Output documentation
RFI Check Befor TI RFI Check List
Site material check according to before installation or
BOQ construction Site Material Quality Checklist

immediate check whenever

Process quality & HS
Equipment Hardware installation
engineering quality Self check
finishing each process & Process & HS Checklist
follow HS rules
1. The related equipment
after the installation or at Installation checklist.
least before power-on 2. Additional photos should be
provided and archived for proof
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 > Internal Only

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reserved.
5- Random quality inspection > Internal Only

Training for Statistical

Verification
Setup of subcontractors 100% Random analysis on
of project
demonstr and site self-check by quality quality
quality
ation sites engineers in subcontractors inspection problems and
standards
advance rework

1.Purpose:In order to servile the construction/ installation work quality and the behaviors
of the subcontractor, specially to discover and correct the work quality problems
timely, ZTE site engineer should carry out the random quality inspection against the
work done by the subcontractors on the routine basis.
2. Responsibility principal: site engineer .quality manager
3. Main activities:
A. work out the inspection plan: in principles,100% quality inspection should be
applied to the tower, antenna and feeder system. And more than 50% quality inspection
should be applied to the other parts.
B. on site inspection: photos should be taken to record the quality problem found in the
inspection against the standards compliance and behaviors. The site engineer should
guide the subcontractors take the corrective measures or solve the quality problems on-
site. For those major quality problems which could not be solved immediately, the site
engineer should issue the “Engineering Quality Problem reworking Notification” with
limited time frame to solve and feedback. The quality manager shall carry out around
10% on-site random inspection depending on the regional inspection situation. © ZTE Corporation. All rights
reserved.
 > Internal Only

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6- Statistical analysis on quality problems and rework > Internal Only

Training for Statistical

Verification
Setup of subcontractors 100% Random analysis on
of project
demonstr and site self-check by quality quality
quality
ation sites engineers in subcontractors inspection problems and
standards
advance rework

1.Purpose:In order to achieve the target of “ avoid the quality problems through
preventive measures, don’t let the happened quality problems repeat”, project team shall
summarize and make the statistical analysis on the happened quality problems, and work
out the corrective & improvement measures, and implement the rework completely on
the closed loop basis.

2. Responsibility principal:
Subcontractor, Project Team, QA Engineer, PQM, QM.

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 > Internal Only

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Required Documents > Internal Only

Document Name When? Whom?

RFI Check List Before TI Project Team

before installation or
Site Material Quality Checklist Project Team
construction
immediate check whenever
Process & HS Checklist finishing each process & follow QA Team
HS rules
The related equipment After the installation or at least Project & QA
Installation checklist. before power-on Team

Additional photos should be After the installation or at least Project & QA

provided and archived for proof before power-on Team

Site Rectification Report (With

Within 7 Days of issues raised. QA Team
Photo Evidence)

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Rules for subcons > Internal Only

 Only ZTE certified technical staff of subcons are allowed to work in ZTE projects.
 All subcons are needed confirm training dates from QA MIS & get trained 100% their
Technical staff from ZTE.
 subcon need to construct their own Quality control team for every project and share their QA
plan from ZTE QA.
 Every subcon new & old team need to construct at least one modal site and get approval
from ZTE QA team then only team will be eligible for further work.
 subcon project QA engineers make sure implementation of QA standards in project & daily
report to concerned ZTE PQM/QA Engineer.
 subcon QA engineer do 100% site quality self check according to ZTE quality standards and
submit report to ZTE PQM/QA Engineer.
 Quality self check reports must be submitted by subcon QA within a week after installation.
 Time line for rectification of critical issues within 1 day & normal issue within 3 days.
 Without ID card of respective subcon no one will be allowed to work on site. (Sub subcon ID
card will not be acceptable).
 All ZTE & subcon employee has to follow Site Health and Safety rules.
 In case of exceptions for site quality at site need prior approval mail from project and QA
team.

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 Thanks!

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