When robots are being tested they are tested for both business impact and social impact. There is and will be either a good impact or a bad one on the society. Examples of positive impacts are as follows: a) A milking robot that has laser-sensors to see where to take the milk out of and do it 24/7. It will make the farmer’s life easier by doing it for him and he (the farmer) will be able to enjoy his life. b) New jobs will be created, because when robots take over the basic jobs (waiters, labourers among others) they will also need to be trained by “robot trainers”, who will simply demonstrate what to do and give them (robots) feedback on how they did it. Examples of negative impacts are as follows: a) Self-driving cars (SDC) and trucks are robots, if they are here who would need taxi and truck drivers. Though someone would be required to load and unload the materials. b) Who would need car-salesmen, if the people are able to just order a SDC ,in it there will be shared cars and private cars (for a little extra cash), which will put many people out of jobs.
George Pettinico - George R. Milne - The Coming Age of Robots - Implications For Consumer Behavior and Marketing Strategy (2020, Business Expert Press)