如何在第⼀次交流中，让客户认可我们是靠谱的供应商？

1. ⽣产线的品牌和质量控制政策，照⽚显示设计，⽣产 production line and

production procedure
Our production line is one of the best in our industry. It was imported from Italy and
assembled only 3 years ago. And our highly de ned production procedure will
make sure the quality is stable and satisfactory.
2. 实际产品的质保书和包装， nished product quality, MTC, and pictures
We are well known for our excellent quality in the market. Please nd the attached
nished product pictures and MTC for your reference. We have enjoyed repeating
orders from many clients who trust us for years, and it is all about stable quality.
We are very serious about quality inspection and we try our best to stop any
defective products from being shipped. Once we found any quality issues or un-
quali ed products, we will replace them at any cost.
3. 包装，运输流程 packing and shipping section, if the cargo is well protected
We pay attention to every section that may a ect the client’s shopping experience,
and packing is one. We always give the best packing and shipment to make sure
cargo is well protected.
4. 履约能⼒，是否尊重合同，是否有契约精神 sprit of contract: do you honour the
contract?
We understand once the contract is signed, it’s signed. We are not supposed to
change the price or shipment date or payment term or any other terms after
con rmation. The spirit of contract is the foundation of a mutual bene ts
cooperation.
5. 出了问题的补偿政策 compensation policy. Do you solve the quality claim?
We do compensate our clients for any quality issues. Even though it rarely
happened. We treat clients’ satisfaction over anything. We will not hesitate to cover
your loss caused by quality issues. But you don’t have to worry about this, we
know it’s better to avoid any defective products being shipped to the end-user. As
I explained earlier, we always put inspection before cargo left our factory
warehouse.
6. 过往销售规模， recent sales scale: selling amount and destination market
We sold quite well this year, I can say we have just created a record and reached
the historical height of sales. In terms of sales amount, we are among the top 10 in
China. Our main markets include M.E, Europe and Africa.
7. 提供客户名称可以很好的打消疑虑 other client’s reference, in the same market
Oh, BTW, we do have regular clients in the same area. I can provide you with some
references so that you can call them and check our market reputation.
fi
fi
fi
fi
ff
fi
fi
fi
8. 销售⼈员个⼈的专业度：⼯龄，业绩量，客户介绍等 sales personal achievement
and personality.
Regarding myself, I have done this job for 10 years and believe I’m quite
experienced in this eld. To serve our clients better and get trusted, I spent a lot of
time learning from our engineers and technical team.
fi