延期交货（样品）怎么和客户解释

主要原则：⼀定要主动和客户汇报货物（样品）⽣产进度，不要等到客户发现问题来
质问你。
货物正常⽣产：
Glad to inform you of our production status. Our order is scheduled to be
produced by end of this month and we will inform you once it starts.
We plan to produce your cargo on the 25th of this month and so far the production
line is busy with something else and we are waiting for our shift.
Production just happened yesterday and so far everything goes well. Please nd
attached the production line picture for your reference.
If everything goes smoothly, we shall nish production by end of the week.
⽣产线出了问题 可能导致延迟
Sorry Sir, due to government production limitations, we are forced to stop our
production line for a week. Our production schedule is a ected accordingly. We
will put in extra shifts once we can start next week and try to keep the same
shipment plan.
We will have to stop production for several days due to production line
maintenance. However, we will work extra hours once we resume production to
catch the shipment.
I’m afraid we may delay the shipment for two weeks because there is an electricity
black-out(short power supply/power cut) in a large area in the north part of China.
运输环节出了问题，可能导致延期
I’m glad to inform you that we have nished production last week and start to
transport our cargo to the port from today. However, the shipping company
dropped our container booking, due to overbooked, said the shipping agent. We
will have to book the container again and therefore we may delay the shipment by
a week or so.
The cargo is ready at the port, but we are not able to ship the cargo due to a
serious short supply of containers. We are trying very hard to catch the rst
available vessel on the market and we are willing to pay extra cost for that.
Please bear with us for another week because it’s really hard for us to book a
container nowadays. The container shipment charge has tripled since we sign the
contract. We have no other choice but accept much higher shipment costs. Even
though we are ready to pay, so far we are still trying to nd a con rmed container
space for your cargo.

因为其他原因导致延期
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I’m afraid we have bad news for you. Due to price dramatically increasing recently,
our supplier failed to supply us as per the contract. Therefore we will have to nd
an alternative solution with a higher price from other suppliers. We are terribly sorry
for the delay and we are working on it. Please bear with us.
We almost nished the production, however, we found some defective products
during today’s inspection. We won’t allow defective products to be shipped to our
client. According to our company policy, we will exchange those with quali ed
products, but it requires extra 10 days. Please understand and bear with us. Will
keep you posted.
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