July 23, 2007

MR. BOBBY SALAZAR

AA&A Freigh Express, Inc.
224 Dancel St., Pasay City

Dear Sir:

We have received the Statement of Account with Receipt Number 6381 this first week of
July, 2007 for the Manila-Davao City freight services contracted with your office.

We are very sorry to say that our experience in Davao City was very unsatisfactory. Our
office coordinated with Ms. Celsa Farparan and confirmed that our cargo had indeed arrived in the
port of Davao City, Tuesday, June 19, 2007 and verified that it was scheduled to be delivered early
evening of the same day. Our group advised Ms. Farparan not to rush that same day since the venue
closes at 5:00 pm and to deliver the cargo at 8:00 am the next day instead. The outcome the
following day was so disappointing because not only that we could not establish communication
with you and Ms. Farparan, but we were also losing valuable time to set-up our exhibit booth. The
cargo finally arrived at 4:00 pm after an unrelenting personal coordination with your office there in
Davao City. In consequence, our office had to pay subsequent fines to the venue organizing
committee for ingress time extension and absorb contract penalties from our Client. (FYI: Booth
set-up/installation schedule was from 8:00am to 6:00pm of June 20 2007 only.) Our office treats
Time and deadline agreements very seriously. It is our main source of credibility.

My Company feels that billing us the sum of Php 34,668.80 is absurd! Please take into
consideration that we had even given an additional day lead to the agreed date of delivery. The fact
remains that the service provided by your company last June was undeniably poor and unacceptable.

We hope you understand the seriousness of this matter and its consequences on both our
future business relationship.

Very truly yours,

MR. ULDARICO P. TRAWON, Jr.

General Manager