Professional Documents
Culture Documents
EUROPEAID Evaluation Guidelines
EUROPEAID Evaluation Guidelines
EVALUATION GUIDELINES
Rue de la Loi 200, B-1049 Bruxelles/Wetstraat 200, B-1049 Brussel - Belgium - Office: B-28 5/120.
Telephone: direct line (+32-2)299 2729, switchboard 299.11.11. Fax: 299 2912.
Telex: COMEU B 21877. Telegraphic address: COMEUR Brussels.
3DUW,$)RUPDWIRU(YDOXDWLRQ7HUPVRI5HIHUHQFH1
7KH 6&5 (YDOXDWLRQ 8QLW UHFRPPHQGV WKDW WKH IRUPDW IRU 7HUPV RI 5HIHUHQFH IRU DQ
(YDOXDWLRQ VKRXOG EURDGO\ IROORZ WKH ER[ VFKHPD VHW RXW EHORZ GUDZLQJ RQ WKH
PHWKRGRORJLFDOJXLGDQFHVHWRXWLQ3DUW,,Terms of Reference should be short and to the
point, with background information confined to annexes. The guidance below has been made
flexible to accommodate the many types of project, programme or strategy (for all of which the
word “project” will mainly be used henceforth, for convenience) for which evaluations may be
required. It is assumed that users are familiar with the Logical Framework system (see Part II)
$,QWURGXFWLRQ
Give the WLWOH of the project/programme to be evaluated, and describe in 1-2 short paragraphs
L its main features e.g. FRQWH[W (country, sector, &c), OHYHO (strategy, programme, project),
W\SH (investment, institutional reform); (LL whether the study is being undertaken during
implementation (mid-term evaluation), at completion (final evaluation) or some time after
completion (H[SRVW evaluation); LLL its timetable and estimated budget.
%2EMHFWLYHVRIWKHHYDOXDWLRQ
Indicate here L ZK\ the evaluation is being done (HJ legal requirement, requirement in
financing agreement, &c) or its PDLQSXUSRVH (accountability, lesson-learning for application
to future projects, progress check on current project and possible need for re-orientation,
sometimes with a subsequent phase in view); LL IRU ZKRP it is primarily intended (the
target audience); LLL the SODQQHGRXWSXWV (e.g. report, presentations, feedback seminars).
&%DFNJURXQG
State in 1-1½ pages the REMHFWLYHV RI WKH SURMHFW to be evaluated, outlining its context and
evolution; its key elements and characteristics; its cost and duration; any significant changes
to the original objectives or plans; and (if an evaluation of an ongoing activity) the current
state of implementation, indicating any notable successes or problems.
',VVXHVWREHVWXGLHG
Here set out in detail L the main issues which the evaluation should address and the key
questions for which answers are sought, LL the level of analysis required in each case.
Indicate, if possible, which one or two of the five evaluation criteria (see E below) is/are
most relevant.
1
(0HWKRGRORJLFDODVSHFWV
Here L mention PDLQ UHIHUHQFH GRFXPHQWV (Regulations, project financing agreements,
earlier evaluations &c; LL state the HYDOXDWLRQ FULWHULD - relevance, efficiency,
effectiveness, impact and sustainability - in each case briefly mentioning the specific issues
arising under each (see the examples and explanations in Part II, below); LLL indicate, where
possible, HYDOXDWLRQ WHFKQLTXHV DQG UHVHDUFK PHWKRGV - for example, data collection
methods including questionnaires, sampling, Participatory Rapid Appraisal (PRA) and other
forms of beneficiary contact and involvement; LY include an instruction to the evaluators to
draw up (or revise, as appropriate) the /RJLFDO)UDPHZRUN of the project as it applied both
as its outset and at the time of the evaluation, as a basis for the analysis; Y include any
special instructions on how to approach the key issues to be studied (see D).
)5HSRUWLQJDQGIHHGEDFN
Here specify the UHSRUWVSUHVHQWDWLRQVDQGIHHGEDFN required (e.g. inception report, end-of-
mission DLGHPpPRLUH, debriefing presentations, draft report, final report), with details of
language, date of delivery, and number of copies required. The report format/layout should
be specified (see Part III). The main text of an evaluation report should not exceed 50 pages,
plus Annexes, plus an Executive Summary of no more than 5 pages with fully cross-
referenced findings and recommendations. In addition, a short, separate summary of one
page should be required, to facilitate inclusion of the report in the Commission’s evaluation
databases (see format in Annex II).
*([SHUWLVHUHTXLUHG
Indicate the QXPEHU RI H[SHUWV required, and their key qualifications and experience, with
special attention to the requirements for the position of Team Leader. The use of national
experts should be required wherever possible. It is important that at least one team member
has good experience of conducting evaluations, ideally the Team Leader.
+:RUN3ODQDQG7LPHVFKHGXOH
Here indicate the GXUDWLRQWLPLQJ of the study, including presentations and report
submissions (allowing 3-4 weeks minimum for comments on drafts from Government,
Commission Services and other directly interested parties including local organisations).
Allow also for EULHILQJV for Delegations and local/governmental institutions at the beginning
and end of field missions. Anticipate meetings on the draft report, as well as meetings,
workshops or seminars towards or at the end of the evaluation forming part of the feedback
process.
2
3DUW,,(YDOXDWLRQ0HWKRGRORJ\
7KH/RJLFDO)UDPHZRUN ³/RJ)UDPH´
It is re-stressed that readers should be conversant with Logical Framework (“LogFrame”)
principles, as set out in the Commission’s Manual on Project Cycle Management. The
LogFrame is basically a structured tabular method of summarising what a project is intended to
achieve, why, how and when. As such, it is as valuable to the evaluator as it is to the project
manager.
The LogFrame, following the Commission’s Manual on Project Cycle Management, should be
used, or drawn up afresh if none was prepared originally, to describe the project as originally
designed at the standard four levels of (i) RYHUDOOREMHFWLYHV, (ii) SXUSRVH, (iii) UHVXOWV and (iv)
DFWLYLWLHV2, each with associated indicators and, at activity level, means (types of resources) and
costs. LogFrames should be annexed to evaluation reports, but should never rigidly determine
their structure.
0DLQ7\SHVRI3URMHFWVRU3URJUDPPHV
While the range of programmes or projects which comprise Commission co-operation with
non-member countries in the various regions (Phare, Tacis, MED, ACP, ALA) is extensive, two
key components of many of them, albeit in varying proportions, are investment and institutional
support. Investments tend to be of a more rigid “blueprint” nature, whereas the nature of
institutional support tends to be an evolutionary, flexible “process”. The evaluation
methodology should be adapted accordingly. Particularly - although not exclusively - in
investment-type projects, the techniques of economic and financial analysis can be valuable to the
extent that time and data allow, especially if sufficient benchmark data was included in the
original project design; in more process-type projects, special attention also needs to be given to
the ability to adapt flexibly and rapidly to changing assumptions, risks and external factors.
The key measure of project success how far its SXUSRVH, or specific objective, was achieved in
terms of the benefits derived from the project UHVXOWV, whether a physical product, trained
resources, draft legislation, etc.. Achievement of purpose (“effectiveness”) is therefore to be
judged more from the side of the beneficiaries’ perceptions of EHQHILWVUHFHLYHG than from the
Commission’s perspective of results delivered. How far these two perceptions converge will
depend in large measure on the degree of prior agreement between donor and beneficiaries on
design, choice of indicators, monitoring procedures, and on the assumptions, risk assessments
and conditions set out in the right-hand column of the LogFrame (especially at UHVXOWV level).
7\SHVRI(YDOXDWLRQ
The guidance below is oriented mainly to PLGWHUP, ILQDO and ³H[SRVW´ evaluations.
³([DQWH´ evaluations at the start of the project cycle (preparatory studies, feasibility studies,
“appraisals”) are mainly concerned with examining needs or problems, identifying performance
2 These are the standard LogFrame terms used by the European Commission. Other terminology in use in the
donor community includes JRDO or ZLGHUREMHFWLYHV for overall objectives; LPPHGLDWHor VSHFLILFREMHFWLYHV
for purpose; RXWSXWV for results; and LQSXWV for activities.
3
indicators, structuring solutions, and assessing likely success, ideally using LogFrame methods;
so the evaluation criteria discussed below need not be considered in a formal sense at that stage.
The terms “IRUPDWLYH” and “VXPPDWLYH” are also sometimes used: a “formative” evaluation is
conducted for the benefit of those managing the project, with their full participation and with
the focus on improving their work; a “summative” evaluation is mainly for the benefit of
external stakeholders not directly involved with project management and emphasises the
independent, external aspects of objectivity and overall judgement, often for reasons of
accountability, applicability to similar future activities, or of optimising the allocation of
budgetary resources.
0HWKRGRORJ\
Most of the basic concepts and approaches (i.e. evaluation methodology) are universal3, and the
following sections are drafted in such a way that any user, tasked with preparing an evaluation
of a project, can easily interpret them and produce clear, focused Terms of Reference within the
framework provided in Part I.
(YDOXDWLRQ&ULWHULD
The diagram below sets out the main linkages between NH\ HYDOXDWLRQ FULWHULD and the NH\
/RJ)UDPHHOHPHQWV, and should be studied alongside the subsequent text
(YDOXDWLRQ&ULWHULD /RJ)UDPH/HYHOV
29(5$//2%-(&7,9(6
RYHUDOOODVWLQJFKDQJHERWKDWWKHOHYHO
RIWKHSURMHFWSURJUDPPHDQGEH\RQGLW
,PSDFWDQG6XVWDLQDELOLW\OLQN
UHVWVHYHQPRUHRQZLGHUULVNVDVVXPSWLRQV
DQGFRQGLWLRQVPDQ\RXWVLGHGLUHFWFRQWURO
385326(
EHQHILWVDFWXDOO\UHFHLYHG
(IIHFWLYHQHVVOLQN GHSHQGVRQULVNV
DVVXPSWLRQVDQGDQ\FRQGLWLRQVWKDWDSSO\
VRPHWLPHVEH\RQGGLUHFWFRQWURO
5(68/76
FRQILUPHGSODQQHGGHOLYHUDEOHV
(IILFLHQF\OLQNVIURPPHDQVWKURXJK
DFWLYLWLHVWRUHVXOWV DQ\DVVXPSWLRQVULVNV
DQGSURJUDPPHFRQGLWLRQDOLW\DUHPRVWO\ $&7,9,7,(6
ZLWKLQGLUHFWGRQRUFRQWURO
SURFHVVRIFRQYHUWLQJLQSXWVLQWRUHVXOWV
0($16 ,QSXWV
PDWHULDOSHUVRQQHODQGILQDQFLDOUHVRXUFHV
4
RUUHDOQHHGVWREHDGGUHVVHG
5HOHYDQFH
The relevance of a project relates primarily to its design and concerns the extent to which LWV
VWDWHGREMHFWLYHFRUUHFWO\DGGUHVVHVWKHLGHQWLILHGSUREOHPVRUUHDOQHHGV. It needs to be kept
under review throughout the life of the project in case changes occur either in the nature of the
very problems originally identified, or in the circumstances - whether physical, political,
economic, social, environmental, institutional or policy - in which the project takes place,
necessitating a corresponding change of focus. In other words, UHOHYDQFH FRQFHUQV WKH
DSSURSULDWHQHVVRIWKHSURMHFWGHVLJQWRWKHSUREOHPVWREHUHVROYHGDWWZRSRLQWVLQWLPH
ZKHQ WKH SURMHFW ZDV GHVLJQHG DQG DW WKH WLPH RI WKH HYDOXDWLRQ. However, the flexible
KDQGOLQJ of any changes needed to keep a project relevant forms part of the definitions of the
other evaluation criteria, given below.
The efficiency criterion concerns how well the various DFWLYLWLHV transformed the available
resources into the intended UHVXOWV (sometimes referred to as RXWSXWV), in terms of quantity,
quality and timeliness. A key question it asks is “ZHUH WKLQJV GRQH ULJKW"” and thereby also
addresses value-for-money, that is whether similar results could have been achieved more by
other means at lower cost in the same time.
(IIHFWLYHQHVV
4 a comparison broadly known as cost-effectiveness analysis, which differs from the narrower cost-benefit
analysis insofar as it covers intangible as well as tangible benefits.
6
The effectiveness criterion, in LogFrame terminology, concerns how far the project’s UHVXOWV
were XVHG or their potential benefits were realised - in other words, whether they achieved the
project SXUSRVH (sometimes referred to as the VSHFLILF REMHFWLYHV). The key question is what
difference the project made in practice, as measured by how far the intended beneficiaries really
benefited from the products or services it made available.
,PSDFW
The term impact, sometimes referred to as RXWFRPH, denotes the relationship between the
project’s purpose and overall objectives, that is the extent to which the benefits received by the
target beneficiaries had a wider overall effect on larger numbers of people in the sector or
region or in the country as a whole. The analysis, which should be both quantitative and
qualitative wherever possible, will need to take account of the fact that, at this level, the project
will normally be only one of a number of influences contributing to the wider outcome.
7
• WR ZKDW H[WHQW WKH SODQQHG RYHUDOO REMHFWLYHV KDYH EHHQ DFKLHYHG, and how far that
was directly due to the project;
• in institutional reform projects, how far HQKDQFHG HFRQRPLF DQG VRFLDO GHYHORSPHQW
resulted from improved institutional capabilities and communications;
• in infrastructure-type projects, how far did they also enhance economic and social
development EH\RQG the level of their immediate users?
• how flexibly donor management and the Government responded and reacted to
unforeseen external shocks;
• if there were XQSODQQHGLPSDFWV, how they affected the overall impact;
• whether the project’s LogFrame LQGLFDWRUV at this level were suitable and, if not, whether
management amended them;
• where appropriate, all JHQGHUUHODWHGHQYLURQPHQWDODQGSRYHUW\UHODWHGLPSDFWV and
any lack of overall impact resulting from neglect of these issues (see Annex);
• whether overall the desired wider impact could have been better achieved otherwise;
• how the economic effects were spread between economic growth, salaries and wages,
foreign exchange, and budget.
6XVWDLQDELOLW\
The fifth and final - and often most important - criterion, sustainability, relates to ZKHWKHU
WKHSRVLWLYHRXWFRPHVRIWKHSURMHFWDWSXUSRVHOHYHODUHOLNHO\WRFRQWLQXHDIWHUH[WHUQDO
IXQGLQJHQGV, and also whether its longer-term impact on the wider development process can
also be sustained at the level of the sector, region or country
An analysis of sustainability will therefore focus on the aspects below. Their relative importance
will depend on the nature of the project; it is useful to examine how concern for, or neglect of, one
or other of the factors may have affected achievement of a sustainable outcome:
*HQHUDOLVVXHVUHODWLQJWRHYDOXDWLRQFULWHULDDQGGHVLJQ
9
3DUW,,,Format and Presentation of Evaluation Reports
The findings of an evaluation are best presented in accordance with the following 5HSRUW)RUPDW
RU2XWOLQH.
• first, while it is important that evaluations are based on existing or re-drawn LogFrames,
which should always be annexed to evaluation reports, they should not be allowed rigidly
to determine the report structure; rather, WKHVWUXFWXUHRIDQHYDOXDWLRQUHSRUWVKRXOGEH
GHWHUPLQHGSULPDULO\E\LWVLQWHQGHGPDLQSXUSRVHDQGWDUJHWDXGLHQFH;
• second, it is most important, when drafting the report, to DFNQRZOHGJH FOHDUO\ ZKHUH
FKDQJHV LQ WKH GHVLUHG GLUHFWLRQ DUH NQRZQ WR EH DOUHDG\ WDNLQJ SODFH, and so avoid
misleading readers and causing unnecessary irritation or offence.
,,0DLQ7H[Wthe main text should start with an introduction describing, first, the project
or programme to be evaluated and, second, the evaluation objectives. The body or core of the
report should follow the five evaluation criteria discussed in Part II, describing the facts and
interpreting or analysing them in accordance with the key questions pertinent to each criterion.
,,, &RQFOXVLRQV DQG 5HFRPPHQGDWLRQV these should be the subject of a separate final
chapter. Wherever possible, IRU HDFK NH\ FRQFOXVLRQ WKHUH VKRXOG EH D FRUUHVSRQGLQJ
UHFRPPHQGDWLRQ. The key points of the FRQFOXVLRQV will vary in nature but will often cover
aspects of the key evaluation criteria, for example:
L 5HOHYDQFH - whether the design of the project was originally, and still is, sound as regards
targeting the real needs and problems of the right beneficiaries;
LL (IILFLHQF\- whether the same results could have been achieved at lower costs; or whether
there might have been different, more appropriate ways of achieving the same results;
LLL (IIHFWLYHQHVV - whether the planned benefits were in fact received, whether the
beneficiaries’ behavioural patterns changed, whether neglect of cross-cutting issues
affected the achievement of the project purpose;
LY ,PSDFWthe wider outcomes for a larger group of persons or for society as a whole; the
successes and failures in achieving the overall objectives, and the main reasons why;
The ultimate value of an evaluation depends on the quality and credibility of the recommendations
offered. 5HFRPPHQGDWLRQV should therefore be as realistic, operational and pragmatic as
10
possible; that is, they should take careful account of the circumstances currently prevailing in the
context of the project, and of the resources available to implement them both locally and in the
Commission. They could concern policy, organisational and operational aspects for both the
national implementing partners and for the Commission; the pre-conditions that might be attached
to decisions on the financing of similar projects; and general issues arising from the evaluation in
relation to, for example, policies, technologies, instruments, institutional development, and
regional, country or sectoral strategies.
11
$11(;, .(<&5266&877,1*,668(6)25&216,'(5$7,21,1
(9$/8$7,212)(&$,'352-(&76352*5$00(6
,*(1'(5
Gender aspects should be taken into consideration when carrying out an evaluation of any project in which they
could be of significance. All development actions touch male and female beneficiaries, and very often these two
groups as well as other sub-groups of beneficiaries will have different needs, responsibilities and potential for
benefit from the project. For any project to be as efficient and effective as possible it is important that such
differences are taken into consideration DWDOOSKDVHVRIWKHSURMHFWF\FOH.
7KH³*HQGHU´$SSURDFK
The “gender” approach is not concerned with women per se, but with the social construction of gender and the
assignment of specific roles, responsibilities and expectations to women and to men. A fundamental conceptual
difference between the Women in Development (WID) and Gender approaches is the assumption implied in the
WID approach that men are able to obtain access to all project related services and resources, and special measures
and efforts are necessary to protect and advance the interests of women. Field experience has, however, shown
consistently that this assumption is correct only in the case of better-off men; poor men are disadvantaged vis-à-vis
better-off men and often face many of the problems and constraints similar to those experienced by poor women.
Sensitivity to Gender would detect this. The gender approach does not focus solely on productive or reproductive
aspects of women’s and men’s lives; rather, it analyses the nature of the contribution of every member of society
both inside and outside the household and emphasises the right of everyone to participate in the development
process and to benefit from the results of the process.
6RPH.H\4XHVWLRQVWR&RQVLGHUZKHQ&DUU\LQJRXW(YDOXDWLRQV
Below are listed some questions to be addressed when carrying out evaluations in order to better understand
whether EC aid projects had a significant gender dimension and, if so, whether it was taken into consideration - as
it should according to the Commission’s current gender guidelines - in each phase of the project cycle.
Relevance
• Does the project respond to real needs formulated by the intended beneficiary group ?
• Have appropriate delivery modes for services to reach all beneficiary sub-groups been identified and
implemented?
• Has the traditional division of tasks been taken into consideration?
• Have changes (by the project) to workload been considered?
• Who has access/control of project inputs?
• Is training provided to the right groups, given the project’s objectives?
12
• Do women/other vulnerable groups participate in the different phases of project implementation (the
number of women employed by the project is not necessarily an indication of female beneficiary
participation)?
• Are monitoring and information-gathering gender-differentiated ?
Sustainability
• Are gender aspects in the project mainstreamed or are there specific services for women?
• How can the access of women/other vulnerable groups to services and resources, be ensured?
• Who has access/control of the benefits?
• Has there been capacity building efforts to make local institutions aware of gender issues, capable to carry
out gender analysis and implement projects in a gender sensitive manner?
• Did social-cultural and gender aspects endanger the sustainability of the project during implementation or,
especially, after termination of donor assistance. Did opportunities for men and women to benefit equally
from the project will continue after its implementation (e.g. through women’s and men’s participation in
decision making; the issue of 'ownership' of the project activities by the various beneficiary groups and
implementing agencies should also be discussed)?
• How could better results have been achieved? How could beneficiary participation as between women and
men been improved?
,,(19,5210(17
Environmental aspects should also be taken into consideration when carrying out an evaluation of any project in
which they could be of significance. Many projects impact on the physical environment, some directly, others in
more subtle ways. For any project to be described as truly sustainable it is important that issues of environmental
impact are taken into consideration DWDOOVWDJHVRIWKHSURMHFWF\FOH. The following are some key questions from
which the most appropriate should be selected:
,,,)LQDO1RWH3RYHUW\$OOHYLDWLRQDQGRWKHURYHUDUFKLQJLVVXHV
In many EC programmes, SRYHUW\DOOHYLDWLRQ is the over-arching priority, the key question being how far a planned
project will benefit those in the poorest, most disadvantaged and most vulnerable groups. This requires careful analysis
of the various categories of potential beneficiary during project preparation, and a key element in successful attention
to this issue is an appropriate balance of participation both in the identification of objectives and associated indicators
(OVIs), and in their systematic monitoring during implementation, with responsibilities appropriately divided between
donor and recipient.
These issues are all too extensive and complex to be covered in an Annex of this nature. Evaluation Task Managers
and consultants should refer for more guidance to one or other of the numerous sources available in hard copy and on
the Internet.
13
$11(;,,7KH6WDQGDUG'$&)RUPDWIRU(YDOXDWLRQ5HSRUW6XPPDULHV5
6XEMHFWRIWKHHYDOXDWLRQ$FWLRQpYDOXpH
5 lines/lignes max on the project, organisation, or issue/theme being evaluated / au sujet du projet (&c) évalué
(YDOXDWLRQGHVFULSWLRQ'HVFULSWLRQGHO pYDOXDWLRQ
Purpose / But (3 lines/lignes max)
Methodology / Méthodologie (3 lines/lignes max)
0DLQILQGLQJV&RQFOXVLRQVSULQFLSDOHV
Clearly distinguishing possible successes/obstacles and the like where possible / identifiant si possible les
réussites/échecs et obstacles (25 lines/lignes max)
5HFRPPHQGDWLRQV5HFRPPDQGDWLRQV
25 lines/lignes max
)HHGEDFN5pWURDFWLRQ
To be completed by SCR/F/5 à compléter par l'unité SCR/F/5 (5 lines/lignes max )
Evaluation type / Type d’évaluation : 8 Date of report / Date du rapport: Subject of evaluation / Objet de l'évaluation:
9 10
««
5 Text font should be Times New Roman 10 or equivalent / utilisez la fonte Times New Roman 10 ou l’équivalente.
6 If more than 3 countries but not continent-wide, choose a geographical region / Si plus de 3 pays, mais pas un continent, indiquer la
région géographique.
7 Choose from standard list / A choisir dans la liste standarde.
8 Choose between : relevance, efficiency, effectiveness, impact / Choisir entre : pertinence, efficience, efficacité, impact.
9 Date as on cover page of report / Date indiquée sur page de couverture du rapport.
10 Choose one of : programme/project/sector/country or region/synthesis/thematic/NGO / Choisir entre : programme/projet/secteur/pays
ou région/synthèse/thème/ONG.
11 Indicate number of pages per volume (e.g. 72 pp; 80 pp; 102 pp in case of 3 volumes) / Indiquer n° de pages par tome (ex 72pp; 80 pp;
102 pp dans le cas de 3 tomes)
12 Budget line / Ligne bugétaire (EDF, Tacis, Phare, etc.).
13 Name of the responsible person in SCR/F/5 / Nom de la personne responsable au SCR/F/5.
14 Cost of the evaluation / Coût de l'évaluation
14
15