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Recruitment methods of shopee

bussiness (Đại học Hoa Sen)

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SHOPEE’S RECRUITMENT METHODS

Shopee uses the support of Applicant Tracking System (ATS) called

Greenhouse software with search and resource management and recruitment
process management. Shopee’s recruitment applicant tracking system that stores
applicants’ data and hiring status, to know the current headcounts and candidates’
recruitment stages. Applicants will be automatically updated to the system, creating a
rich and quality profile source. Screening candidates based on job descriptions and
requirements such as the number of years of experience, skills, schools enrolled as
well as the old company (depending on the criteria set by the employer). The
unsuitable candidates will be eliminated. The rest of the candidates will be ranked.
Employers can choose the appropriate candidate accordingly. Shopee's recruitment
methods will be aimed at two objects: passive candidates và active candidates.

1 Recruitment methods for recruiting passive candidates

(Social media)
With passive candidates, the employer will proactively seek applicants through
recruiment methods such as employee referrals, on social media, talent pool
databases,… and then they actively contact the candidates. Recruiters will directly
approach candidates and introduce to them the full job description, remuneration
package, benefits of the open position. Besides, recruiters also give details of your
company and employer brand at your fingertips. The initial interview, possibly at a
cafe and responding to the applicant's free time. At this stage, recruiters are more
interested in candidates and make them feel valued. These strategies will ensure
your passive candidate is engaged and ready to move to the next stage.

1.1 Selection process

Here we're going to take a deeper analysis of recruitment methods to recruit

passive candidates through social media and specifically LinkedIn. Suppose Shopee
is looking for a candidate for Content Writer. With this method, the recruitment
process is carried out as follows:

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─ Seeking potential candidates on Linkedin and contacting with them through

Email

Recruiters will make good use of keywords. Think carefully about the type of content
they’re looking for and pinpoint the keywords used in the title of what you’re
searching for. Specifically, recruiters search for an article about the best SEO
practices would help them discover someone skilled in search engine optimization.
They’d then pinpoint the keywords that would appear in this article and search for
them.

─ Hearing back from candidates, they show interset, open to discuss more and
explore the role of the position. Then take a call

“Hi Jay,

it’s Tina from Shopee.

I just sent you a message a short while ago about a great

opportunity within our company/organization that I believe
will greatly enhance your career.

Can you spare me a few minutes to give you an outline?”

─ Making an appointment with the candidate who responded and want to get
more information the Content Writer position.
─ If recruiter find the deal candidate are willing to work at this open position, then
prepares a job offer email and also a contract for a candidate and become to
the official staff.

2 Recruitment methods for recruiting active candidates

(Internship and Apprenticeship)
Recruitment methods that Shopee uses in recruiting active candidates include
Direct advertising, Recruitment event và Internship and Apprenticeship. Here we're
going to take a deeper analysis of Internship and apprenticeship method Shopee
uses. The name of Shopee recruitment progamme is called Apprentice Program. The

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Apprentice Program is an internship program specially designed for second and

penultimate year students, to hone their professional skills and develop them into
young leaders.

2.1 Candidate recruitment requirements for Apprentice Program

─ University student pursuing a Bachelor’s/Master’s degree in any discipline at a

recognised university
─ Self-starter who is eager to learn and possesses a can-do attitude
─ A team player with good interpersonal and strong communication skills
─ Effective problem solver who is able to adapt in a fast-paced and dynamic
environment

2.2 Selection process

─ Round 1 - Online Assessments - Written Assessments

Candidates will take an online assessment focusing on GMAT Data Sufficiency,

Numerical Reasoning and Logical Reasoning.

What is GMAT Data Sufficency? The Graduate Management Admission Test

(GMAT) is a standardized exam often used for admission to graduate business
schools and Master of Business Administration (MBA) programs. The exam,
administered by the Graduate Management Admission Council (GMAC), measures
analytical and critical thinking skills that are commonly necessary for success in
graduate business programs.

What is Numerical Reasoning? A numerical reasoning test is a psychometric

assessment that measures a candidate’s numerical aptitude and their ability to
interpret, analyse and draw conclusions from data sets. The test is usually timed with
multiple-choice questions based on charts, tables or graphs.

What is Logical Reasoning? Logical reasoning is a type of problem-solving

that involves working through a set of rules that govern a scenario. This set of rules
or steps is referred to as an algorithm. Logical reasoning involves testing different

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sets of steps - or algorithms - to determine which sequence of rules leads to the

correct solution.

Why do we have to do an exam in this round? The first round, especially the
written assensments, will help the employer know who has a high qualification and
critical thinking. Also, it tests whether you have the ability to effectively evaluate
information and make smart decisions. When answering such questions, you want to
provide respones that show you’re an innovative and thoughtful candidate.

─ Round 2 - HR Interview

Candidates will be invited to a 1:1 competency-based interview with recruiter, where

recruiter can find motivations and culture-fit of candidates.

What is Cultural fit? First of all, cultural fit means a synchronization - a harmony -
between the interviewee and the company’s values as a whole. Employees who get
cultural fit hiring right are those who understand that business needs a mix of people.
A company full of clones doesn’t equate to good culture.

During an interview, interviewers are likely to ask interviewees questions that assess
their cultural fit. Some questions that interviewers can ask:

 What attributes do you look for in a company when applying for a

position?

 What do you think this role could look like in 5 years?

 How would you describe our company culture?

 Which company do you think is currently nailing it in your field of

expertise?

 ...

Why do we have to answer these questons? It is simply because it’s help both of the
interviewee and the interviewer can contract and understand adversary. For the

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interviewee, they can know about staff benefit, company rules, safety regulations,...
Furthermore, they can also ask the interviewer to know specifically about the
company. On the other

hand, for the interviewer, besides the cultural fit and job relations, they can also
assess attitudes and behavior of the candidate.

─ Round 3 - Interview with Business Manager

Candidates have an interview with business manager to assess their problem-

solving skills and business acumen.

For this round, the Employer will divide the candidates into Groupor teams to
evaluate the candidates' teamwork skills, their ability to present problems logically,
and then pick out the best interviewees. Candidates will participate in an online
interview on Zoom software. Each group will have an HR observing the team
process.

Buổi phỏng vấn này có thể bao gồm các hoạt động:

 Group or team activities: Groups will be assigned a topic and discuss it

and solve the problem in a short period of time.
 Presentations: We're going to show their views on a current topic, give
the ways to solve it.
 Q&A: Each team will ask and answer the question for other team

─ Round 4 - Interview with Team Leader (Final Interview – Interview with

HR department head)

In the final round, candidates will be invited to a 1:1 interview with a team
leader.

As well as the previous round, HR staff will send an email with specific
interview time and date. This round is 1:1 interview, you should arrange to arrive
about 15-30 minutes before the interview time, prepare for the interview better.

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Sometimes it’s not really 1-1 maybe a candidate with 3 recruiters from HR
department. And then one by one will ask candidate the questions. They have
prepeared a list of question to ask the whole candidates, they did it because they
wanted all candidates to be fair in the interview.

Example questions about yourself (education, strengths, weakness,…). You

can negotiate about salary and bonus if you achieve KPI (Key Performance
Indicator). You should learn about the company (like vision, mission and core values)
which you’re going to interview. During the interview, the employer wants to know
how well you understand their business (working environment, corporate culture,…)

Then you have to show the employer your experience, and that you are really
suitable for the position you’re applying for. The short-term goal is to develop
yourself and improve work performance to help the business grow. Long-term goals,
with the desỉe to advance to a higher position at Shopee.

It will be more advantageous if you get certifications (IELTS, Office Informatics

certificate,…)

Result:

After the interview 3-5 days, HR department will contact and inform you have passed
the interview. Before you start working, you will attend an employee orientation. At
the end of the probationary period, you will sign a contract to become an offical
Shopee employee, you will have employee benefits:

- 13th month salary, the company always promptly have a policy to rewảd and
motivate individuals and groups ưith outstanding achievements to motivate.

- AON Care Health Insurance Packages and Life Insurance.

- Supporting them with the costs of inpatient, outpatient and dental treatment.

- When joining the company, new employee can participate in orientation day so that
they can better understand the working culture of the company.

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- Regardless of your level, you will be fully trainied professionally and professionally.

https://www.coursera.org/articles/what-is-gmat

Numerical Reasoning Test: 100s Of Free Practice Tests (2023) (practiceaptitudetests.com)

https://www.practiceaptitudetests.com/what-is-logical-reasoning/

https://recruitee.com/articles/cultural-fit-questions

https://techbike.vn/threads/review-chi-tiet-phong-van-online-tai-shopee.19080/

https://news.timviec.com.vn/danh-gia-shopee-71524.htm

https://shopee.sg/blog/career-a-day-in-the-life-of-a-recruiter/

https://recruitee.com/articles/passive-candidates#5

https://careers.shopee.vn/apprenticeprogram/

12 recruitment methods you need to know about (recruitee.com)

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