AKANKWASA HAKIM

Dubai-UAE | +971-52 6628789 akankwasahakim141@gmail.c

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CAREER OBJECTIVE
 To meet challenges that will help develop and advance my knowledge and career in my field
of operation.
 To seek a challenging position in a dynamic environment and desire to progress further in a
growing oriented organization.
 I am a self-motivated honest person with the ability to handle responsibilities entrusted to me with
a sense of ownership and accountability.
 I have excellent interpersonal skills and good communication ability.
SKILLS
 Able to perform Microsoft Office (Word, Excel) and Internet.
 Fast learner and devoted to work.
 Able to work in flexible timing shift.
 Capable to work independently.
 Self-motivated and hardworking.
 Able to communicate in English.
 Prepare inventory report, following FIFO, store rotation and POS
 Cashiering responsibilities
EMPLOYMENT HISTORY

Company: Clue Speciality Coffee – Sharjah UAE

Position: Skilled Barista
Period: 2020

Company: St. Mark Hotel , Kampala Uganda

Position: Waiter
Period: 2 years.

Company: Waterfront Hotel And Casino, Gaba Beach, Uganda

Position: Waiter
Period: 2 years.

DUTIES AND RESPONSIBILITIES

 Welcoming Guests with a smile and taking their Orders immediately.
 Explaining to them different varieties of food and Drinks on the menu list.
 Suggesting, up selling and on Selling Food items Drinks Newly Launched in stores.
 Marketing and awareness Campaign of New Products in store passing information to Guests.
 Making Special Drinks and food items Served at the required standard.
 Ensuring Customers are satisfied with the Services without Delaying Orders.
 Using my Knowledge and skills to communicate immediately to customers and understand what
they need immediately.
  Cleaning and making the place tidy after Customers leave and arranging the platform as it was.
 Leading the shift in the absence of store manager.
 Inventory count and stock count, and ability and sense of ownership preventing stock loss and
miss use. (Inventory in charge).
 Minimizing resources allocated by planning and disbursing e.g. Petty Cash and float cash.
 Understanding cash handling policies and food and hygiene policies.
 Cashier and Banking Daily Sales Cash and making Daily banking and cash reports.
 Checking the expire Dates of the stocks and Updating of the products first come first out policies
applications.
 Bidding bye to our guests whenever they are leaving (first and last impressions).

EDUCATIONAL QUALIFICATION
 College : Makerere University
Course : Certificate in Hotel And Restaurant Management
: Kamapala , Uganda.

 Short Term Course : Safari Kawa

: Specialty Coffee , Latte Art ,

PERSONAL INFORMATIONS
Nationality : Ugandan
Gender : Male
Marital Status : Single
Languages known : English
Visa Status : Cancelled
DECLARATION
I hereby declare that the above information is true and correct according to the best of my knowledge & My
Experience.
AKANKWASA HAKIM