DEZRA INGRID A.

AMAR
Bienvenidos Drive, Canelar, Zamboanga City
qajieaamar@gmail.com
0965-869-6948

Utilizing skills to provide the company with a wide view of growth and professionalism and with a
conservative approach in customer service.

PERSONAL DETAILS

Citizenship: Filipino Age: 22 years old  Civil status: Single

WORK EXPERIENCE

Sales Associate/Cashier
Premium Global Essences Stores, Inc. – Zamboanga City
March 2021- August 2021
 Processed payments through cash, card transactions i.e. Debit, Credit, Installment and other
modes of payment such as but not limited to: Gcash, Paymaya, Sodexo.
 Able to identify Credit Cards and Debit cards, i.e. Mastercard, Visa, Cirrus, American Express
noJCB, etc.
 Performed fast, flawless and accurate cash-counting and cash-handling , ensuring no shortage or
overage in either cash float or cash deposits.
 Assigned to do store opening and closing procedures, send daily reports i.e. Inventory per day,
week, and quarterly.
 Very good cashiering background, fast and reliable accepting payments under time pressure
with little to no supervision needed.
 Knowledgeable to distinguish between authentic and counterfeited bank notes ensuring no
falsification and shortage at the end of shift.
 Provided great customer service in line with the company's standard.
 Hitting daily and monthly quota, and having big ATV that contributed to daily sales.
 Attended seminars on cosmetics, fragrance, skincare, body care, and hair care respectively.
 Able to do simple make-up on customers, demonstrate with the use of testers ad recommend
products based on personal preferences and by their skin concerns.
 Responsible for quality check on incoming parcels, receive them and ensuring the condition of
the received items. Labeling with FDA stickers, manufacturing dates, expiry dates and price
tags accordingly.

Service Crew/Cashier
Golden Arches Development Corporation – Zamboanga City
July 2019-December 2020
 Work required excellent customer service experience that let us deal with different set of
 customers, while satisfying their needs in every aspect possible.
 Allowed us to work in a very fast-paced environment, track records with skillful, fast and
efficient cash-handling while maintaining customer experience to a high level of satisfactory
standards that exceeds customers' needs and wants.
 Hone our multi-tasking ability and serve customers, engaging using good communication skills
in accordance with the management standards.
 Trained to prepare, cook, and serve beverages, burgers, and other menu items served in the fast-
food restaurant.

EDUCATION

Bachelor of Arts in English Language Studies

Western Mindanao State University
2019-2020
Academic Scholar of Commission on Higher Education

Bachelor of Secondary Education Major in English

Western Mindanao State University
2015-2017
Academic Scholar of Commission on Higher Education

Sangali National High School

2011-2015
Third Honorable Mention

Sangali Elementary School

2006-2011
First Honorable Mention

SKILLS

 Excellent customer service

 POS and Cash-handling
 Proficient in English language through written and oral medium
 Proficient in Microsoft Office applications
 Retail sales
 Merchandising and Stocks
 Types at 35wpm

LANGUAGES SPOKEN

English, Filipino
Local Languages: Chavacano, Visayan, Ilonggo, Tausug
CERTIFICATIONS AND LICENCES

 Civil Service Sub-Professional Eligibility

August 2018 – Present
With 81.81% (eighty-one and eighty-one/one hundred) percentile ranking.

SEMINARS ATTENDED

 Bangko Sentral ng Pilipinas Know Your Money Webinar

May 28,2021
 Know how to determine mutilated, unfit, counterfeited banknotes with the authentic
banknotes issued only by the Bangko Sentral ng Pilipinas.
 Features of the BSP Banknotes and the New generation Currency.
 Laws, Rules and Regulations on Counterfeited bills.

ADDITIONAL INFORMATION

 A fast- learner and willing to adapt and learn new skill sets that job entails and requires.
 Can work under very stressful environment, with good time-management, cash-handling and
outstanding customer service with minimum to none supervisory needed.
 Proficient with English language through written and oral medium.
 Proficient with Microsoft Word, PowerPoint, Publisher, Excel that can be used for day-to-day
job use.

DEZRA INGRID A. AMAR