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DOROTHY JOY ADONIS

MOB. NO.: +971564691812


EMAIL: dorothyjoyadonis@yahoo.com
rexreginaldo@yahoo.com

OBJECTIVE :

To become an integral part of organization, where management skills, knowledge in customer service,
and attention to retail will assist in building an environmental of teamwork.

SUMMARY OF QUALIFICATIONS:

 Experience in Customer Service


 Good Planning and organizational skills
 Effective in written and verbal communication skills
 Flexible and detail oriented
 Self-motivated and willing to learn
 Can work under pressure

CAREER PROFILE AND EXPERIENCE:

ALEXANDER J. Responsibilities :
PERFUME  Greet customer entering establishments.
Al ain Mall
 Approach and adapt what they need.
April 7, 2017 -  Promote what u have
June 30, 2020
 Give satisfaction of the customer
POSITION :  Close the deal and take the customer details.
Ambassador/
 Smile and say thank you and come again.
Promoter/Sales
Representative

EXQUISITE LLC Responsibilities :


Fujairah City  Greet customers entering establishments.
Center  Received payment by cash or credit card using POS
(point of sale).
August 16, 2014  Count money in cash drawers at the beginning of
– March 01,2017 shifts to ensure that
 amounts are correct and that there is adequate
POSITION : Sales change.
Retailer ( Outlet  Handle telephone calls and emails.
In-Charge)  Responsible for checking and receiving of delivery.

 Prepare the daily collection report, attendance and


sales staff report.
 Filling of documents (inventory files and sales report).
 Responsible for stocks inventory (physical against
system inventory).

 Enter, retrieve, confirm and update data in database.


 Ensure that all transaction are entered and
documented in accuracy of the
 system.

ALKADYA Responsibilities :
COMPANY  Welcomes the customer and anticipates to their
Villagio Mall needs
Doha,Qatar  Making invoices and delivery notes
 Gives information to the customer and satisfies their
April 01, 2013 – requirements
April 02, 2014  Cleanliness and orderliness of the shop specially to
the products
POSITION :  Deals well to every customer I meet
RECEPTIONIST  Merchandising.
 Receiving visitors at the front desk by greeting,
welcoming, directing and announcing them
appropriately.
 Answering screening and forwarding incoming phone
calls
 Receiving and sorting daily mail
 Managing transactions with customers using cash
register
 Input all services and ensuring pricing is accurate
 Collecting payments whether in cash or credit
 Inputting customers data in the system
 Coordinating booking in the system

BRAND FOR LESS Responsibilities :


Sharjah U.A.E.  Welcomes customers by greeting them; offering them
assistance
October 17,  Direct Customers by escorting to rack the counters;
2010 – suggesting items
December 15,  Advises customers by providing information on
2012 products
 Helps customer make selections by building customer
POSITION : confidence; offering
SALES RETAILER  suggestions and opinions.
SKILLS/INTEREST:

 Experience on Sales
 Excellent communication skills.
 Knowledge in customer service
 Quick Learner
 Good Team Leader

EDUCATION:

Sapang Palay National High School (Secondary)


SY 1998 - 2001
Bulacan, Philippines

PERSONAL DATA:

Date of Birth : September 26, 1984


Place of Birth : Quezon City, Philippines
Height : 5 ft. 3 inches
Visa Status : Transferable Visa
Nationality : Filipino
Languages : English – Native Speaker
Tagalog : Native Language
Religion : Christian
Passport No. : EC5180790

I hereby certify that the above information written are true and correct to the best of my knowledge
and belief.

_________________________________
ADONIS, DOROTHY JOY

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