RONNIE N. PARLERO
Contact Number: 09219109418

E-mail: parleroronnie@gmail.com

EDUCATIONAL BACKGROUND

Tertiary Level
Far Eastern University
Recto Ave. Manila, Philippines
Bachelor of Science in Commerce
Major in Tourism Management
2002-2006

Secondary Level
Roosevelt College Marikina
Marikina City, Philippines
1998-2002

Primary Level
H. Bautista Elementary School
Marikina City, Philippines
1992-1998

PERSONAL INFORMATION

Birthdate : November 30, 1984

Birthplace : San JoseBula,
Camarines Sur
Citizenship : Filipino
Civil Status : Single
Height : 5’8”
Validity Period : 23, July, 2017
Father’s Name : Vicente Parlero
Mother’s Name : Sylvia Nuñez
Career Objective:
To exude skills and refined talent garnered from professional experiences that will allow me to effectively
perform in a dynamic environment.

Professional Qualifications
 Can work under pressure
 Leadership and team development skills
 Computer literate
 English proficient

Employment History
Makati Diamond Residences
January 2019-July 2019
Hotel Transport Associate
Responsible in assisting the company's operations, works closely with the hotel/Airport Transport Manager and
Chauffeurs to ensure safe and effective and excellent customer service.
Book and encode all reservations accepted to the system.
Hnadles phone inquiries, reservation and customer issues.

Dubai International Airport

(August 2013 – September 2017)
Customer Service Professional
Meet and greet passengers and provide a highly useful proactive
level of customer service.
Provide on-hand information to inquirers and entertain complaints
from customers and cater solutions within permitted authority.
Assist passengers to their designated gates if necessary and
inform them about the services available in the airport.

Aida Trading Est. Doha, Qatar

(December 2010 – December 2012)
Barista / Team Leader
Set tables according to established procedures and standards
Receive guest and assist receptionist in setting them.
Present menu to guests; suggest food and beverages.
Serve orders.

Communicate clear instructions to team members

Manage the flow of day-to day operations
Create Reports to update the members of the organization
Fitness First Incorporated Philippines
(January 2007 – March 2008)
Front-desk Officer
Greet members and guests upon check in/out
Answer telephone calls and routine calls to appropriate staff
Encode daily transactions
Explain club policies and regulations to new members
Collect monthly due from members.
Makati Shangri-La Hotel
(April 2006 – December 2006)
Food Attendant
Greet customers and escort them to their table.
Serve orders and attend to customers.
Deliver bills and accept payments

Seminars and Trainings Attended

On-The-Job Training

Marco Vincent Resorts

Puerto Galera, Philippines
(December 2005 – March 2006)

Help the firm to foster its current promotions through sales calls
and introduce the establishment to its existing and future
clienteles.
Handle telephone calls and transfer it to respective staffs.
Assigned as a Front-desk Officer who books and arranges
customer reservation