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LILIAN MUNA
Waitress – Room Service
Email: munalilian141@gmail.com | Mob: 0522733672 |
Visa Status: Visit Visa | Nationality: Ugandan

PROFESSIONAL
STATEMENT
Use my 4 years of experience as
a waiter to serve and ensure
customers are enjoying their
meals. I received the “best
waiter of the year” award at
Hotel Africana where I have
been serving clients, and I aim
to expand my collection. I am
applying for this job, because I
have heard so many good things
about working in your
organisation.
EMPLOYMENT HISTORY
Waitress – The Brood Dinner, Kampala – Uganda
2017 to 2019
o Responsible for taking customer orders, pouring
espressos, and completing orders with milk. I have also helped
serve customers on the floor and had training in machine
maintenance and stock ordering for the section. o Took food
and beverage orders and served them to customers.
o Organized parties for customers. o Maintained time-
keeping, temperature logs, inventory and cash handling
duties. o Checked the quality of coffee stocked and the
operating status of the Espresso machine.

OTHER SKILLS Waitress/Room Service, Hotel Africana, Kampala –

• Room Service Uganda, 2015 to 2017 o Escorts customers to their tables
• Customer Services and ensures they are settled comfortably, offers coffee and
• Kitchen Activities other drinks. o Presents the menu to customers, answers
queries about it, and makes suggestions if necessary.

PERSONAL SKILLS o Informs patrons the restaurant’s daily specials. o

• Doing and Achieving
Checks their identification to make sure that they meet the
• Reliable
minimum age requirement for consuming alcoholic beverages.
• Pro-active
o Collects the customers’ payments and prepares bills with
• Typing skills
LANGUAGE
PROFICIENCY
IT SKILLS
• English – Very Fluent
• Microsoft Applications
( Word, Excel and • Arabic – Fairly Fluent Personal profile
Example: DECLARATION
I am a precise, hard-working and I hereby declare that the above information is true and correct
reliable barista, with two ITI to that best of my knowledge and believe.

years’ experience, looking for a Applicant

challenging full-time role. I work
Lilian Muna
well under pressure and enjoy the
fast pace of busy moments. I
enjoy working in a team to help
produce a great experience for all
customers.

itemized costs and

appropriate taxes. o
Performs other tasks
assigned by supervisor or
manager from time to time.
o Stays alert for customer’s
requests and be prompt to
address them.

EDUCATION
QUALIFICATIONS
Uganda
Certificate
of
Education
Uganda
Advanced
Certificate
of
Education

REFERENCES
AVAILABLE UPON
REQUEST