SPEAKING TEST- MODULE 1

PART 1
Talk to your partner in 2 minutes, trying to build rapport with each other.

PART 2
Answer the questions:

TOPIC 1
1. Describe some important life skills.
2. Describe the job that you would like to do in the future.
3. Tell me some dos and don’ts for building rapport. Give some examples of verbal and
non-verbal techniques.

TOPIC 2
1. What do you know about traditional Japan and modern Japan?
2. What are important industries in Vietnam? Which sector/ industries are declining?
3. How should you interrupt others in a meeting?

TOPIC 4
1. Why do multinationals need to adapt their products? Give me some examples of
companies adapting their products to suit local preferences.
2. Do you think ‘go with the flow’ is useful for you when you meet new people?

TOPIC 5
1. Describe some innovative ideas/ products/ services that you know.
2. When reporting results in a meeting, would you provide full details or an overview?
Why?

TOPIC 7
1. What makes good customer service?
2. What service would you like when you travel by air?
3. Have you recently been dissatisfied with a product or service? What and why?
4. Do you agree that ‘the customer is always right’? Why/ Why not?
5. What are pros and cons of ‘no-frills’ airlines? Which one do you prefer, ‘no-fills’
flights or standard flights?

TOPIC 8
1. What methods of communication do you use? In your opinion, which is the most
effective way of communication?
2. How has the way of communication changed?
3. What are pros and cons of social media?
4. Do you consider yourself as a master of technology or its servant? Why?
5. Which type of negotiation do you prefer, win-win or win-lose ?