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OEF BUUS SE IFNUELS L

International Financial
Markets and Banking
S ESACRHNOI N
OGL

Juliane Thamm

SW 3.07, Ext.: 3889, juliane.thamm@strath.ac.uk


Office hours: see myplace for details and/or email for an appointment
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S T R AT H C LY D E B U S I N E S S S C H O O L

Lecture 2
Retail, Wholesale and
Investment Banking

© Juliane Thamm – University of Strathclyde


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An overview of the different aspects of banking slides 1 & 2

Source: Arnold (2012, p.38)

Access via our library's ebook collection: Modern Financial


Markets & Institutions
https://www.dawsonera.com/readonline/9780273778028/startPag
e/63

© Juliane Thamm – University of Strathclyde


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Retail Banking
S T R AT H C LY D E B U S I N E S S S C H O O L

What does a bank do?


Takes deposits
Makes loans

Retail banks focus on individuals and smaller businesses

This is high volume / low value business

How does a retail bank make money?


© Juliane Thamm – University of Strathclyde
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Financial Intermediation
S T R AT H C LY D E B U S I N E S S S C H O O L

Remember what we said about financial intermediaries ‘transforming’


financial claims

Maturity
Banks borrow short term, but lend long
Risk
Banks diversify loans, so deposits are safer
Size
Banks pool small savings to make large loans

© Juliane Thamm – University of Strathclyde


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Risks in Banking
S T R AT H C LY D E B U S I N E S S S C H O O L

Liquidity risk
The bank issues liabilities (deposits) that are payable on demand, while
holding assets (loans) with longer terms to maturity

Asset risk
The bank may not be able to recover all of the funds it has lent to a
borrower, e.g. when the borrower becomes bankrupt

© Juliane Thamm – University of Strathclyde


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Managing Liquidity Risk


S T R AT H C LY D E B U S I N E S S S C H O O L

If all depositors asked for their money back on one day, the bank would
not be able to pay

In practice, with a diversified base of depositors the cash required to


meet withdrawals each day will be quite predictable

However, the bank will still need to hold reserves - a margin of error

© Juliane Thamm – University of Strathclyde


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Reserve & Liability Management


S T R AT H C LY D E B U S I N E S S S C H O O L

New Deposits New Loans

RESERVES
(Liquid Assets)
Withdrawals Loan Repayments

© Juliane Thamm – University of Strathclyde


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Managing Asset Risk


S T R AT H C LY D E B U S I N E S S S C H O O L

How can a bank reduce default risk?

1) Credit scoring can help the bank to avoid lending to ‘bad risks’

2) The bank can require some form of security from the borrower, e.g. a
charge on assets

3) Diversification across different borrowers can reduce the impact of


any default

Graphic on next slide: http://www.conceptdraw.com/How-To-Guide/picture/flowchart-example-


template/flowchart-types.png
© Juliane Thamm – University of Strathclyde
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“competitors” to retail banks


S T R AT H C LY D E B U S I N E S S S C H O O L

building societies and other mutuals are owned by their customers, or


members

they serve their members’ saving and borrowing needs, not those of
external shareholders

4,500 mutuals in Europe alone and with 50 million members

© Juliane Thamm – University of Strathclyde


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Building Societies
S T R AT H C LY D E B U S I N E S S S C H O O L

offer a wide range of financial services


required to dedicate 75% of their total operations towards residential
mortgage loans and associated home loan products
most operate as mutual institutions

Buildings Societies Act 1986 gives power to seek incorporation


(demutualisation)
Butterfill Act 2007 allows mergers without loss of mutual status

© Juliane Thamm – University of Strathclyde


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S T R AT H C LY D E B U S I N E S S S C H O O L

Building Society sector assets 1996-2018


(in £million)
450000

400000

350000

300000

250000

200000

150000

100000

50000

0
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Source:
compiled from data available at https://www.bsa.org.uk/statistics/sector-info-performance/sector-information

© Juliane Thamm – University of Strathclyde


EXAMPLES:
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Scottish Building Society Nationwide


oldest UK building society still operating today founded in Dec. 1848
founded in March 1848 largest UK building society

£431m in assets £ 245,732m in assets

does not provide current accounts provides current accounts

http://www.scottishbs.co.uk/ http://www.nationwide.co.uk

© Juliane Thamm – University of Strathclyde


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Mortgage lending

January – June 2015 January – March 2022


Net mortgage lending by £6.5bn £3.9bn
Building Societies
compared to … by other £4.9bn £15.7bn
lenders, that is a market
share of… 57% 25%
mortgages approved by 189,700 111,697
Building Societies
that is a … market share 29% 28%

Source: https://www.bsa.org.uk/statistics/bsa-statistics

Image: https://www.bsa.org.uk/getmedia/ea3f9c01-1db9-4c75-b26a-
f7e45bec297d/Infographic.aspx?width=600&height=462
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Retail Banking Trends


S T R AT H C LY D E B U S I N E S S S C H O O L

Online and telephone banking, mobile banking apps, self-service lending

Entry into the retail banking market:


by former building societies
by supermarkets and other retailers
by other types of financial institutions e.g. insurance companies

Banks selling other financial products:


mortgages
pensions and insurance contracts
© Juliane Thamm – University of Strathclyde
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Next two slides

Challenger Banks
See article at : http://www.ft.com/cms/s/0/78b8590a-2155-11e4-b96e-
00144feabdc0.html#axzz4KKMgCfSF Image on the slide is no longer
available online, similar information on challenger banks can be found at:
https://www.which.co.uk/money/banking/bank-accounts/challenger-and-
mobile-banks-aj0mj7w688r5

Image:
https://i.pinimg.com/originals/ab/77/35/ab77354d8c993f48abe2d8fcfb84c63f.jpg
More on challenger banks in the UK can be found in this report by KPMG (optional
reading):
https://home.kpmg/uk/en/home/insights/2019/06/challenger-banks-opportunities-and-
challenges.html

© Juliane Thamm – University of Strathclyde


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Image:
https://www.consultancy.uk/illustrations/ne
ws/detail/2018-11-06-143111910-The-
magnitude-of-industry-structure-change-
varies-by-country.jpg

The UK remains a leading hub in terms of FinTech development and implementation, new
entrants accounted for 63% of the financial players in Britain. These players captured
nearly 14% of total banking and payment revenue last year, according to Accenture.
Source: https://www.consultancy.uk/news/19326/fintech-and-challenger-banks-rapidly-changing-financial-landscape
© Juliane Thamm – University of Strathclyde
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Online / Mobile Banking


S T R AT H C LY D E B U S I N E S S S C H O O L

The first British financial business to introduce Internet banking was the Nationwide Building
Society in 1997. Recent figures show that more than 26 million people now use online banking
in the UK. (https://www.cashfloat.co.uk/blog/money-borrowing/mobile-internet-banking-uk/)

In the UK in 2017, 22 million people managed their current account on their phone and it has
been predicted by the CACI that 35 million people - or 72% of the UK adult population - will bank
via a phone app by 2023. (https://www.bbc.co.uk/news/business-44166991 )

Banking via smartphone is predicted to overtake online banking in 2019 and it’s forecast that
around 72% of adults will use mobile banking apps by 2023. (https://www.expatica.com/uk/finance/banking/mobile-banking-
in-the-uk-291627/)

© Juliane Thamm – University of Strathclyde


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S T R AT H C LY D E B U S I N E S S S C H O O L

A joint report by the BBA and EY in 2017 shows an increased trend for app based financial services.

Source: https://www.bba.org.uk/wp-content/uploads/2017/06/WWBN-IV.pdf

The image is from page of the report, available via the link above.

Image: https://www.consulting.us/illustrations/news/detail/2020-08-03-140143916-Popular-types-
of-contactless-payments.jpg

Publicis Sapient suggests that new consumer priorities due to Covid-19 are expected to persist
indefinitely and that this shift to contactless payments presents a significant opportunity in the
payments landscape. (https://www.consulting.us/news/4640/contactless-payments-win-out-among-health-and-safety-concerns )

© Juliane Thamm – University of Strathclyde


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Wholesale / Investment Banks


S T R AT H C LY D E B U S I N E S S S C H O O L

Wholesale banking is simply the provision of traditional banking


services (deposits / loans) to large companies

However, in recent years most wholesale banks have become involved


in capital market activities

We call this ‘investment banking’

One key trend is for banks to remove lending risks from their balance
sheets, selling them on to other types of investors

© Juliane Thamm – University of Strathclyde


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Wholesale Banking
S T R AT H C LY D E B U S I N E S S S C H O O L

Retail banks diversify across a large number of small customers

Wholesale banks will have a smaller number of large customers

What impact should this difference have on the way a wholesale bank
manages its reserves / liabilities compared to a retail bank?

© Juliane Thamm – University of Strathclyde


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Wholesale Banking
S T R AT H C LY D E B U S I N E S S S C H O O L

Liability management – a bank that becomes short of liquidity can


borrow from other banks with a surplus

Wholesale banks have also sought to manage risk through


“securitisation”

This involves taking assets that would be on the bank’s balance sheet,
parcelling them up as tradable securities and selling them on to other
investors such as insurance companies

© Juliane Thamm – University of Strathclyde


Extra information
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securitisation can also be

Securitisation
S T R AT H C LY D E B U S I N E S S S C H O O L

found in chapter 13 in
Howells & Bain (2007).

Loan

BANK BORROWER
Interest
Capital Interest
Note: SPV is Special
Purpose Vehicle
SPV
Interest Question: How does the
Capital bank make money on
this?
INVESTOR

© Juliane Thamm – University of Strathclyde


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Investment Banking
S T R AT H C LY D E B U S I N E S S S C H O O L

Key investment banking activities include:


Managing equity and debt issues for companies
Advising on corporate transactions such as mergers & acquisitions

Most banks also engage in other capital market activities such as market
making, brokerage and asset management
Banks earn fees for most of these activities
Many banks also trade stocks and bonds on their own account, looking to
earn profits
© Juliane Thamm – University of Strathclyde
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Next two slides


S T R AT H C LY D E B U S I N E S S S C H O O L

Investment banking’s downward trend Source: https://www.ft.com/content/3074d05c-cf28-11e9-99a4-b5ded7a7fe3f


FICC = fixed-income and commodities trading
IBD = investment banking division

Image location: https://www.ft.com/__origami/service/image/v2/images/raw/http%3A%2F%2Fcom.ft.imagepublish.upp-prod-


us.s3.amazonaws.com%2F10890d04-cf31-11e9-99a4-b5ded7a7fe3f?source=google-amp&fit=scale-down&width=500

FT league table top 10 banks by fees


Source: Financial Times https://markets.ft.com/data/league-tables/tables-and-trends

© Juliane Thamm – University of Strathclyde


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Investment Banking
S T R AT H C LY D E B U S I N E S S S C H O O L

The best way to understand the scope of investment banking is to look at a


couple of examples:

Goldman Sachs
http://www.goldmansachs.com/what-we-do/investment-banking/index.html

Morgan Stanley
http://www.morganstanley.com/institutional/invest_bank/index.html?page=inv_
bank

© Juliane Thamm – University of Strathclyde


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Universal Banks
S T R AT H C LY D E B U S I N E S S S C H O O L

financial service conglomerate combining retail, wholesale


and investment banking services

benefit from economies of scale in information technology


and access to capital

Examples: JPMorgan Chase, Bank of America Merrill Lynch,


Barclays
© Juliane Thamm – University of Strathclyde
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Economies of scale

Image
Diversification of activities
Source: Resource utilisation
http://www.economist.com/node/21560577?zid=300&ah=e7b
9370e170850b88ef129fa625b13c4

_
Conflicts of interest
Monopoly status
Too-big-to-fail / too-interconnected-to-fail

© Juliane Thamm – University of Strathclyde


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Next three slides


S T R AT H C LY D E B U S I N E S S S C H O O L

Image
Source: https://www2.deloitte.com/content/dam/Deloitte/cn/Images/inline_images/ind-fs/fsi-outlooks-2022-banking-industry-
outlook-01.jpg
Deloitte’s 2022 banking and capital markets outlook -full report available at:
https://www2.deloitte.com/content/dam/Deloitte/cn/Documents/financial-services/deloitte-cn-fs-banking-and-capital-markets-
outlook-en-220121.pdf

Image
source: https://thefinanser.com/wp-content/uploads/2017/08/Euro-Bank-Investors-Fintech-Investments-V2-768x641.png
more information at: https://thefinanser.com/2017/08/fintech-world-investment-banking.html/

Image
source: https://bulletins.bfconsulting.com/wp-content/uploads/2022/02/Infogr_01_en.jpg
More information at: https://bulletins.bfconsulting.com/en/10-trends-poised-to-shape-banking-in-2022/

© Juliane Thamm – University of Strathclyde


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next steps
Please review the lecture 2 material and complete the week 2 required
reading, then attempt to answer the workshop 2 questions.

Try self-assessment quiz 2 and don’t forget about podcase 1 and the
Survey home work.
Vote for next Tuesday’s lecture topic and e-mail topic suggestions for
future Tuesdays.

You’ll find all details on the AG991 myplace page in the week 2 section.

… and attend tomorrow’s session!


© Juliane Thamm – University of Strathclyde
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further help:

Come to any office hours – these are drop-in sessions, no appointment


needed! All details are on the AG991 myplace page.

Send any questions you may have by e-mail.

If you wish to see me outside of office hours, please e-mail to make


arrangements.
© Juliane Thamm – University of Strathclyde
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