IMPORTANCE

To ensure the best printing quality, we recommend to use our specified cartridges and the
corresponding accessories. Any malfunction or poor printing quality caused by improper use
of inks or accessories which are not from Sojet will not be guaranteed.

Safety Precautions
High voltage inside the machine after electricity connection, Maintenance or disassembly
by unqualified or unprofessional person is strictly prohibited, in order to prevent any accidents.
Machine must be reliably grounded by connecting the grounding wire with the machine when
install equipment, wrong grounding will result in machine failure and the machine don’t work
normally.
Do not expose ink directly under sunlight or high temperature (35℃ above). The heat of direct
sunlight or high temperature will affect ink’s storage life and printing quality.
If get ink spill on the eyes or skin, please wash your eyes or skin with clean water.
Ink leakage inside printer will cause burnout damage to machine. Switch off the machine
and unplug it from power outlet when ink leakage inside printer. Contact qualified service
technician for test and repair.

Warning Signs
Caution: The sign “ ” indicates possible damage to hardware of inkjet printer or data loss.
Attention: The sign “ ” indicates important notes helpful for your trouble-free operation

2
 Content
Introduction ............................................................................................................................................................ 5
ChapterOne:ImportantPrecautionsforUsage ............................................................................................................. 6
1.1 Installation Notes.............................................................................................................................. 6
1.2 Operation Notes ............................................................................................................................... 6
ChapterTwo:InstallationandSetupInstructions ........................................................................................................... 7
2.1 Packing List for Spare Parts....................................................................................................................... 8
2.2 Device installation..................................................................................................................................... 9
2.2.1Side printing installation ................................................................................................................. 9
2.2.2 Down printing installation ............................................................................................................. 9
2.2.3 Springback mechanism installation (optional) ............................................................................ 10
Chapter Three: Device Introduction ..................................................................................................................... 11
3.1 Controller Introduction ........................................................................................................................... 11
3.2 Printer head Introduction ....................................................................................................................... 11
3.3 Technical Specifications........................................................................................................................... 12
Chapter Four: How to Use the Printer and check before/after Use ..................................................................... 13
4.1 How to Use the Printer .................................................................................................................. 13
4.2 Check Work before Use .......................................................................................................................... 13
4.3 Check Work after Use ............................................................................................................................. 13
Chapter Five: Printer Operation Instructions ....................................................................................................... 14
5.1 Main Interface ............................................................................................................................... 14
5.2 Printing Management ............................................................................................................................. 15
5.2.1 Find/Preview Data (see Image 2)................................................................................................. 15
5.2.2 Start Printing / Printing Report .................................................................................................... 15
5.2.3 Printing Delay............................................................................................................................... 15
5.2.4 Print Initial Value.......................................................................................................................... 16
5.2.5 Stop Printing ................................................................................................................................ 16
5.3 Data Management .................................................................................................................................. 16
5.3.1 New/Edit Data ............................................................................................................................. 17
5.3.2 Add Text Object............................................................................................................................ 17
5.3.3 Add Production Date ................................................................................................................... 18
5.3.4 Add Expiry Date ........................................................................................................................... 18
5.3.5 Add Image .................................................................................................................................... 19
5.3.6 Add Counter ................................................................................................................................. 19
5.3.7 Add Shift ...................................................................................................................................... 20
5.3.8 Add Barcode................................................................................................................................. 21
5.3.9 Add dynamic text ......................................................................................................................... 23
5.3.10 Add dynamic image ................................................................................................................... 23
5.3.11 Add Device Information............................................................................................................. 24
5.3.12 Add String .................................................................................................................................. 24
5.3.13 Add CSV File ............................................................................................................................... 25
5.3.14 Delete Object or Delete/Import /Data copy .............................................................................. 25
5.4 System Management .............................................................................................................................. 26
5.4.1System Setting .............................................................................................................................. 26
5.4.2 Edit Options ................................................................................................................................. 27
5.4.3 Printing Options ........................................................................................................................... 28
5.4.4 User Management ....................................................................................................................... 30
5.4.5 Special Features ........................................................................................................................... 31

3
 5.4.6 Screen Calibration........................................................................................................................ 32
5.5 Tools Management.................................................................................................................................. 33
5.5.1 Image Management .................................................................................................................... 33
5.5.2 System Upgrade ........................................................................................................................... 33
5.5.3 System Backup ............................................................................................................................. 33
5.5.4 System Logs ................................................................................................................................. 33
5.5.5 About Equipment......................................................................................................................... 33
5.5.6 System Reset................................................................................................................................ 34
5.6 Input Methods Introduction ................................................................................................................... 35
5.7 Status Bar ................................................................................................................................................ 36
Chapter Six: Maintenance ................................................................................................................................... 37
6.1 Printer Maintenance ...................................................................................................................... 37
6.2 Ink Cartridge Maintenance ............................................................................................................ 37
Chapter Seven: Common Troubles and Solutions ................................................................................................. 38
7.1 Troubleshooting and Solutions for Cartridge ......................................................................................... 38
7.2 Troubleshooting and Solutions for Printer.............................................................................................. 39
Appendix 1: Terms and Definitions ....................................................................................................................... 40

4
 Please read manual carefully before you use our inkjet printers.

Introduction
Thank you for purchasing our high resolution printer. We want you to get helpful information with this
machine, please read the manual to learn more about our machine by the following content:

Important precautions for use of the machine

Introduction of printer: Parts and components of the machine
Setup and Installation Instructions: Instructions for Equipment Setup and Cartridge Installation.
How to use the printer and the check work before/after use of the printer: explanations of general
operation and startup/shutdown.
Operation instructions: explanations on how to new/edit data for printing, and how to adjust
printer settings.
Care and Maintenance: Care and maintenance for printer and cartridge
Troubleshooting: Common failures and solutions
Appendix 1 - Terms and Definitions: Definitions for terms used in this document.

Please read this user manual carefully before using the printer to get full understanding and
knowledge of importance so that you will get full play of our machine, This will also help you to have
a quick reference to related sections when you have some problems during operation.

Note 1: If you cannot solve the problem encountered during operation, please contact us

Note 2: The information contained herein is subject to change without notice. The user manual will be
updated and revised timely if necessary by publish new version
Note 3: Any machine failure or damage caused by user’s negligence, it is no warranty.

5
Chapter One: Important Precautions for Usage
Welcome to using Sojet Inkjet Printer. In order to protect your personal safety and user rights, ensure
correct installation and operation, and full play of our printer, it is important that you read the
precautions carefully.

1.1 Installation Notes

1.1.1 Use exclusive power supply for the machine. Do not share the same power with other
equipments. UPS is recommended to install.
1.1.2 Install the bracket in peace and stable position. shock or sway position is not allowed
1.1.3 Choose well-working conveyor belt for high print quality.
1.1.4 Install deflector in production line to avoid any printing object hitting the nozzle plate and
cause damage.
1.1.5 Make sure the printer is well grounded.
1.1.6 Set the recommended distance at 0.5-2.5mm between deflector and printing object.
1.1.7 Make sure to insert and remove the ink cartridge by an angle of 15 degree avoid to cause
damage to the cartridge.
1.1.8 Make sure the working environment is tidy and clean. Clean keep the room tidy if dusty
environment is unavoidable.

1.2 Operation Notes

1.2.1 Poke or impact the touch screen with sharp object is not allowed.
1.2.2 Do not cover up the built-in photocell. Otherwise the printer doesn’t print.
1.2.3 Wipe the nozzle plate with non-dust cloth if printing is not clear or dots are missing.
1.2.4 Set print delay value to meet best print result when print position changes (see Section 5.2.3).
1.2.5 Do not insert or remove ink cartridge while the machine is under printing, otherwise it may
cause cartridge damaged.
1.2.6 Do not use compressed air for cleaning the touch screen. High pressure of the compressed air
will damage the touch screen.
1.2.7 Compressed air using for direct or indirect cleaning of the ink cartridge is prohibited. High
pressure of the compressed air will damage the cartridge.
1.2.8 Read Chapter 7 for common troubles when there’s failure occurs. If the problems can’t be
solved, contact your local dealer or our after-sale service.

Note: It is necessary for some cartridges to be removed from machine after operation stop. Turn
off the machine and remove the cartridge from printer. Wipe the print head clean with Non- woven
cloth; lock the print head with the special cap to avoid the nozzles blocking (Contact our after-
sale service for more about cartridges)

6
2.1 Packing List for Spare Parts
Please check everything with packing list to make sure all required parts in the package when you
receive the products.

1、Controller 2、Printer head 3、USB

4、Power line 5、Power supply adapter 6、Printer head

connection line

7、Ground line 8、Round bar fixer X 2 9、Round bar

10、Bi-direction bracket 11、Bi-pass clamp x 2 12、A. M8*16 SCREW: 12PCS

B. M4*8 SCREW: 4PCS

13、Inner hexagon spanner

8
2.2 Device installation

2.2.1Side printing installation

2.2.2 Down printing installation

9
2.2.3 Springback mechanism installation (optional)

Springback mechanism installation Anti-shock plate installation

10
 Chapter Three: Device Introduction
3.1 Controller Introduction

Touch screen

Power switch DB15 Port

Indicator Ethernet
light port
Power port USB1

Aerial socket USB2

3.2 Printer head Introduction

Dust cap

Aerial socket

Anti-shock
plate

11
3.3 Technical Specifications
A. Performance Index
Items Specifications Note
Technical source HP TIJ 2.5 Thermal Ink Jet technology
Controller(H*W*D): 151*93*32mm
Dimension Printer head(H*W*D): 175*52*33mm
3pcs steel tubes with diameter at 16mm Clamp and bracket
Bracket size
1pcs with length 350mm, 2pcs with length 280mm not included
Power 30V/3A, 90W With power adapter
Print height 1-12.7mm
Horizontal resolution
Maximum speed (m/min)
(DPI)
Printing speed 600 30.4
and resolution 400 45.7
300 60.9
150 121.9
Barcode, alphabetic, numeric, image logos, date/time,
Print application expiration date, shift code, counter, lot-box code

1.Ethernet port;
Connection Ports 2.USB2.0 port;
3.DB15 port.
4.DB25 port.
5inch full-color large LCD touch screen with
Interface
resolution 800*480.
1. Automatically recognize ink types, and identify
optimum printing parameters for each ink type;
Ink management
2. Guarantees genuine original HP ink using;
3. Automatic measure system for the usage condition
of ink.
Installation method Side printing, down printing and anti-shock bracket.
Product Certification CE, FCC.
Working 1. Working environment: -10°C~ +55°C; 10%-85%RH;
Environment 2. Storage environment: -25°C~ +80°C; 10%-90%RH.

B. Features:
Items Specifications Note
Chinese, English, Japanese, French, German,
Language
Spanish, Portuguese and Russian.
Default font is Arial; allow users to load fonts they
Font
need.
UPCA, UPCE, EAN13, EAN8, INT25, CODE39,
Barcode
CODE128, EAN128, PDF417, DATAMATRIX, QR.
Date format Variety of date format available
Flexible setting for common counter, carton counters.
Counter
pallet number
Print speed can be set up, automatically testing, or
Print speed
speed testing by external encoder.
Built-in photocell Suitable for simple print

C. Ink Solutions:
1. Support 42ml, 370ml, 350ml cartridges of HP TIJ2.5 technology;
2. Support ink of various colors: black, red, green, yellow and blue;
3. Support porous, semi-porous and non-porous substrates.

12
Chapter Four: How to Use the Printer and check
before/after Use
In this Chapter, you will learn how to master and use printer quickly, including inspection work before
and after use.
4.1 How to Use the Printer
SN Steps Instructions
Cartridge Insert cartridge into the printer by an angle of 15 degree, lock cartridge clip to
1
Installation secure. (see 2.3 Cartridge Installation)
Connect power adapter
Power on to printer power input,
2
switch on power, printer
enters initialization

Main Interface “main interface” enter after

--- initialization (see Section 5.1).
3
Printing Click to enter
Management “Printing Management” (see
Section 5.2).
Select data, and click

Select data - to Start printing.

4
Start printing

When printing start, the

Printing button change to the icon
report
5
for printing stop,
meanwhile a printing report
appear.

Click to stop
6 Printing stop printing, then return to “Start
printing” status

7 Switch off Exit printing, and switch off power.

4.2 Check Work before Use

SN Items Check Work
Printer
1 Make sure the bracket mounted tightly?
bracket
Printer Make sure the printer position correct? Is the nozzle plate parallel to printing
2
position object? Is the throw distance controlled within 0.5-2.5mm?
3 cartridge Is the cartridge wiped clean? is cartridge installed on printer?
4 Power input Is the printer input voltage normal?
5 Printer status Check status bar, does the machine run normally?

4.3 Check Work after Use

SN Items Check Work
Printer Power
1 Is the printer power switched off?
Status
2 Cartridge Make sure the cartridge removed from printer, then clean and cap the print head?

13
Chapter Five: Printer Operation Instructions
This chapter is about how to operate printer interface, including Printing Management, Data
Management, System Management, Tool Management, and Status Bar.

5.1 Main Interface

Switch on power,
printer starts Setting
Manageme
initialization
nt
After Status bar
Printing
initialization Manageme
startup, “main nt

interface” appears Data

Manageme
(see Image 1). nt (Image 1)
Tool
Printing To Find/Preview,
Manageme create-new, Edit, Copy, Delete data (see 5.2).
Management nt
Data To manage system setting, editing options, printing options, user authority,
Management and screen correction setting (see 5.3).

System To manage image logo, system upgrade, system backup, system record,
Management equipment default restoring, system resetting (see 5.4).
Tool Display information of ink, equipment, USB, encoder, external photocell,
Management Ethernet status and Clean Printhead (see 5.5).
Display information of ink, equipment, USB, encoder, external photocell,
Status bar Ethernet status and Clean Printhead (see 5.7).

14
5.2 Printing Management

Click on main interface Preview

to enter printing management interface
(see Image 2)
Scroll bar
Start Page up
printing
Page
Printing
Down
delay File name
Return

Search Keywords enter bar

(Image 2)

5.2.1 Find/Preview Data (see Image 2)

Preview data Preview data by locating or selecting a file or data to display on preview interface;
data located/selected will be displayed on preview interface, and you can view
them which beyond the page by dragging the slider.

5.2.2 Start Printing / Printing Report

Click button to start

printing. When printing starts,
printing report appears (see Image 3).
Printing report: It is the timely record
of printing in process, including data
printing
file name in process, print output
quantity, counter value, dynamic text
shift,,system time. The printing
report exits when printing stop (Image3)

5.2.3 Printing Delay

Click , printing delay

interface appears (see Image 4)

See Appendix 1: Terms

and Definitions 1 for more
information.

(Image 4)

A. Printing delay default value: 30mm;

B. Printing delay value range: 0.0-999.9mm;
C. Set printing delay value is allowed during printing operation: the newly setting value take effect
immediately from next printing.
D. Printing delay value for each message are independent from one another, the delay setting for current
data file will not affect another data file.

15
5.2.4 Print Initial Value

Click to enter the initial

value setting and repeated index
value interface

Hex switch: Click ,the current Hex switch

counter value can be changed, but the
Counter
set value can’t be changed synchronized
DEC-10 decimal (0-9)
H36-36 hexadecimal (0-Z)
The Hex is editable; See 5.4.2

Counter Synchronized: when multi

counter included in the same file,
click , then all counters’
current value will be default value
1 synchronously .

Click “confirm”, Interface will

indicate the counter setting
interface, you can set counters
minimum, maximum, repeated
values, step values, and
hexadecimal rules.
String: all the same strings that
exist in the data are modified
synchronously after a string is
modified
CSV: If the document contains the
CSV file, you can modify initial
printing content at the start page

5.2.5 Stop Printing

Click to stop printing and exit printing report, return to Start Printing status (see Image 2).
Note: Printer automatically stops printing when power off, cartridge empty, counter alarming etc.

5.3 Data Management

Clip on main interface to

enter data management interface

New
Modify
Delete Copy

Delete all

16
5.3.1 New/Edit Data
Image Logo

Clip or on data
management interface to enter data edit Expiration date

interface. Production Page up

A. New data: text, counter, shifts,

Add objects
production date, expiration date, image Text
Delete objects
logo, barcode, dynamic text, dynamic
logo, device information, string, CSV;
B. Edit: data in printing process cannot Dynamic text
File name
be edited;
C. File name: maximum 15 characters, Counter Barcode
empty file name or repeated file name
are not allowed. Shift code

Device String
Dynamic logo
information

Click to save data when finish

edit, interface jump out to ask “Are you
sure you want to save the message?
Cancel, Yes, No”

If you click the machine

will remain on editing interface.

Note: “MSG001” is default data in system. The system allows maximum 500 files or data (including default
“MSG001”); The system does not save empty or error messages.

5.3.2 Add Text Object

Horizontal
Click to add text object, see Image 9. scale
Height
Click to enter text editing interface: Text
A. Font: including the default one, support
2 fonts, (the default one and another Edit
alternative font).
B. 12-156mm height( adjust freely within Vertical
scale down
the scope of 1-12.7mm)； and
C. Text horizontal scale: 1-300%； location up
D. Text content , not exceed 78 words Vertical scale up and
location down
(Image 9)

17
Click to enter text adjustment
interface.
E. Coordinate position: adjustable range for
X axis 0-3000mm; for Y axis, 0-12.7mm.
F .Text orientation: 0°, 90°, 180°, 270°.
Four orientations adjustable.
G. Font effects: bold, italic,
underline, strikethrough available to
be adjusted

Note: Please refer to this Section ( 5.3.2) regarding how to add objects as “production date”,
“expiration date”, ”image”, ”counter”, ”shift code”, “dynamic text” "dynamical logo", but the content of
“production date”, “expiration date”, ”counter”, ”shift code”, “dynamic text” "dynamical logo" cannot be
revised or adjusted directly when you add, and the font, height, content and font effect of “image”
"dynamical logo" cannot be revised directly. There is no option for horizontal scale for “image”
“barcode”, "dynamical logo".

5.3.3 Add Production Date

Click to add object “production

date”.

Click to enter date format setting, Date format

Select a set calendar format by Up and down
adjust.
Gregorian and Moslem calendar available
(Image 11).

(Image 11)

5.3.4 Add Expiry Date

Click to add expiry date

Click to enter date format setting

It is available to set up Date format and valid

days (scope: 0~9999)
Gregorian and Moslem calendar available. Expired
(Image 12). Days
Calendar

18
5.3.5 Add Image

Click to add image

Select a image on file list by page
up and down ( Image 13).

Image
file list
(Image 13)

Note: When there is no image file found,

a window jump out to remind you image
importing (Image 14).

See 5.5.1 Image Management for

image logo import.

(Image 14)
5.3.6 Add Counter

Click to add counter. Common

counter
Box No.
Click for options of common
Lot No.
counter, box number, lot number.
Stepping
A. Click for common counter setting: value
minimum value, maximum value, stepping Repeat
number
value, repeat number ( Image 15).
(Image 15)

B. Click to enter box number and

pallet number interface, current value, mini
Minimum
value, max value, step value for cartonand value
pallet number (see Image 16). Maximum
value
Note:
1. Please set up carton number at
first ,then set up pallet number (Image 16)
2. No duplicate value setting options for
carton and pallet number.

19
 5.3.7 Add Shift
Click to add “shifts code”.

Click enter the setting interface:

can set shifts interval, start time and shifts
numbers. Interval
Start time
A. Shifts Interval : 9 options:
A
Shifts
0、0.5H、1H、2H、3H、4H、6H、8H、
12H，each option makes a day to the
responding shifts number.
Such as: interval value 8H, means 3 shifts
per day.

B. Start time: set the time for the first shift.

Note: 24-hour time system.

C. Shifts: set shifts numbers.

While interval value is 0, shifts can be
inputted freely from 2-48.

D. Click to view the detailed

information.
E. Shift: set the shit name, time.
F. Shift name: maximum 5 characters.
G. Shift time: can set different time, shifts
will be changed according to time.

20
5.3.8 Add Barcode

Click to add object “barcode”. Code

type
A. Click to enter barcode edit:
Barcode type, horizontal scale level, barcode
height, barcode text ( Image 18). Code
width

Code text Code height

(Image 18)

B. Click to enter barcode

adjustment: coordinate location, text
orientation( Image 19, ).
Note: Setting options may differ depending on
different barcode types.

C. Click Special, set bar code text hidden/

display, font switch, font size, error
correction level, blank space level, two-
dimensional code specification. （Image19）

Font
: Text display;
type

: Text hide;
Text
display
~ : error correction
level; White
space
level
Text
~ : white space height
level.
White
Barcode specification: size of 2D code space
Text height: barcode text height level
Font type: choose barcode font
Code
specification

Error correction level

21
D. Click
Enter barcodes setting interface:
User can create, edit and delete data sources
inthe barcode content.The data sources including
10 objects: text,production date expiry date
counter, shifts, dynamic text, device info, CSV,
string and carriage return.
After create a new object，
its name will show up in the list, user can sort the
objects by up and down arrows.

22
5.3.9 Add dynamic text

Clip to add dynamic text.

A. Clip to enter the interface of

dynamic text setting, and you can choose
dynamic transmission path and
communication protocol

B. Scan printing
Port is USB, selection modes are:
S1P1： scan one while printing one
S1PN：scan one while printing multiples
until next scan data
SNPN：scan multiples while printing
multiples, repeated print times also
available
SGPN: Fix scan numbers and print
numbers,repeated print times and scan
numbers available

5.3.10 Add dynamic image

Click to add dynamic image

(Image 23)
Note: please refer to step 5.3.9 to add
dynamic text, set the data transmission
path and communication protocol.

(Image 23)

23
5.3.11 Add Device Information

Click , add device information;

Clip , enter device information

setting interface, choose device name and
device SN No available
Device name can be defined by entering 5.4.5
user management to define and device SN
can’t be changed.

5.3.12 Add String

Click to add string.

Click to enter the string setting

interface. The system default can add 5
different strings. single data allows maximum
20 string objects, each string with maximum
75 character.
Note: when add the same string, other same
strings will be modified automatically once one
of strings modified.

24
5.3.13 Add CSV File
Click CSV to add the CSV file
A. Put the CSV file under the U disk
(Inkjet/CSV/) path Select CSV flies
B. Inserts the U disk into the device. The
device automatically identify the CSV file
and switch options
C. Select the file, Switch and choose the
required content First line not
D. click on No print for the first line,
print
click again to switch to the first line to print

Select filed

5.3.14 Delete Object or Delete/Import /Data copy

Select an object on data edit interface,click

to delete the object, and a

dialog box appears ,please refer (Image
24)
( Image 24)

Select the file on the file list of data

management interface , click

to delete the file, a dialog box appears,
please refer Image 25.
Note: All data in printing cannot be ( Image 25)
Deleted

Click in File Management

interface, it will import all files saved in U
disk under defined route. A dialog box
remind you to cover or not.

Select an object on data editing interface,

Click to copy data ,“C1”

be added on the original data name after
data copied. E.g. the files name of
MSG001 will changed to MSG001C1 .

25
 Special
5.4 System Management Features
User
Click to enter system

Management interface ( Image 26).

System setting
Screen

(Image 26)

5.4.1System Setting

Click on system management

System Language
interface to enter system setting
(Image 27). System time
Screensaver time
Unit
Calendar Type

Daylight saving time

(Image 27)

A. System language The language of Shipping country is standard language as default

B. System time Manufacture time as default time, user also can set the time

see Appendix 1: Terms and Definition 3.

1) System default 4hours, 4 cycle switching : 0.5H,2H,4H, off (8H)
C. Screensaver time 2) If screensaver is optioned OFF, screen enters standby status
3) Screen becomes active when there’s alarm or error.

D. unit Switch between mm and inch.

E. Daylight saving time Three setting modes: OFF, European summer time, US summer time.
Two setting modes available: Persian, Gregorian & Moslem
F. Calendar Type
calendar .Gregorian is default calendar; the System time will be updated
according to the calendar setting.

26
5.4.2 Edit Options

Click on system management interface to enter edit options setting interface.

A. Click to enter production date Date format

and expiry date format setting. New format
Note: Seven common date formats default,
Forty-three more formats addable for Edit format
user. The seven default date formats
can not be deleted.
noteditable
Delete format

Click I to modify date format ,click

to delete the existing date format.

Note: Hex switch

Year/Month/Hour/week have 2 hex
options: decimal/36 hex, before
operating first need to select hex and
then the date format.

1. Year, options are: ---4-Digit, ---Last 2 digit, ---Last 1 digit

2. Month, options are: ---Full digit, ---Jan to Sep is1-9, Oct to Dec is O/N/D
---Abbreviations, ---Full English

3. Hour, options are: --24H system, ---12H system

B. Click to enter special time

Setting . Date transition
time setting
see Appendix 1: Terms and Pre-zero in
Definitions 4, 5. date/time

Special time
setting

1) Date transition time setting: Off is system default, zero point is normal date transition, users can set
different time as date transition .
2) Pre-zero in date/time: four options: OFF, empty preposition, empty postposition, content centered
without blank. (e.g. 2012/05/09, 2012/_5/_2, 2012/5_/2_, 2012/5/2).

Capacity
C. Click to enter counter counter
setting.
Counter
pre-zero

Counter alarm
Counter reset

Counter setting

1) Capacity counter: setting range: 0~99999999.

2) Pre-zero: Click the down button to switch the four options (e.g. ：0001、 1、 1、1 ).
3) Counter alarm: ON or OFF option. When counter alarm is turned ON, the machine will stop printing
when print number reaches maximum value.
4) Counter reset: ON or OFF option. All counters will start from initial values if the counter reset is turned
ON. The printing value will continue from the last printing if the counter reset is turned OFF.

27
D: click ,enter the system
setting interface.
New system
The system can be new-build,
modified, and deleted,
Modify system
system default: DEC-10 decimal (0-9)
H36-36 hexadecimal(0-Z)
Delet system
The default hex can't be modified or
deleted System setting

New-build and edit the system

1. Input the system name with three
characters and Images only allowed. System name
2. System content: Input Arabic number
System content
from 0-9, 26 capital letters (A-Z) or
lowercase letters(a-z),non-repeated
input

28
5.4.3 Printing Options

Click on system management interface to enter printing option setting.

A. Click to enter nozzle

maintenance setting. Pre-purge
Pre-purge
Mode

Object Width
One key Clean

Note: 1) Pre-purge Mode: 2 modes : both right & left nozzles; the working nozzles only.

2) Pre-purge:5 shifts: OFF, low, medium, high. see the following Images:

--Off； --Low； --Medium； --High

--Custom Setting: User can set the interval from 1-3600 sec.
3) Object Width: After inputting the object width, the printer will not prepurge while the object passing to avoid
potential pollution.
4) One key clean: spit 300 ink dots one time; the function fail if the button is on during printing

B. Click to enter print

head setting.
C. Cache number: Printing numbers
in memory
D. Clear Buff: Clear the cache. This
function defaults to shutdown.
When set to open, The clear
cache button is displayed in the
printing report, and the cached
data is cleared by clicking the
button
E. Pre-Print: The pre-print
displayed when pre-purge is
open. Induction once ,Spray
once

Note: printing direction: system default from left to right.

1) Four directions optional: left-to-right, right-to-left, mirror sides of left-to-right and right-to-left, see image as follow:

--Left-to-right; --Right-to-left; -Mirror side of left-to-right; --Mirror side of

right-to-left.
2) Channel switch: Left channel is default, Left channel, Right channel, Dual channel, see the

image as follow: --Left channel; --Right channel; --Dual

channel.

3) Printing Recovery: when the set is , The system automatically restores the printing

status before the power cut and automatically starts printing,The default setting is .
Note: When the printing contains counter, operator need to check on
the counter value and do needful adjustment before the Printing Recovery is "ON",

see Appendix 1: Terms and Definitions 8.

28
D. Click to enter production line
Setting. Line speed
Line speed: system default 30m/min;
Adjustable scope 1~150m/min；
DPI: system default 300DPI; adjustable DPI
Scope 50~600DPI. Line speed
setting

Run speed
test

29
 Click on line speed setting
interface to run speed test Speed

( Image 35, 36). Test object

Line speed test: input test object length length
Run speed test
0~3000mm, click to enter speed test
Cancel
startup interface, then start production line, Save
put test object onto production line, the (Image 35)
photocell will be sensing the object, and the
machine will calculate line speed
automatically. Click to save current
speed test result. Click , current
speed test value will not be saved. If test
repeated, system will take average value of
Stop speed
multiple results. Click to stop speed test
test, and click or to save or
give up test result. (Image 36)

Note: if external encoder is connected, system would detect encoder automatically, and
change line speed interface to encoder DPI setting interface. User will not be able to set
the line speed

5.4.4 User Management

Click on system management interface to enter user management

A. Device name: user-defined available, the

maximum is 15 characters.
B. User permission management switch:
system
default OFF. A dialogue box requests user
name and password for access to log in.
C. User name : Create user name according
to different permissions, managers as the
highest authority, can set up and modify the
password; engineers can edit the data and turn
off printing; the operator only open and close (Image 37)
the print data available.
D. Password and confirmation:
administrator creates user name and
password. Maximum 15 characters for
password.
888888 is default password for administrator

Note: Please contact local dealer or Sojet for printer unlocking when you forget
administrator password.

30
5.4.5 Special Features

Click on system management interface to enter “Special “Features “ setting.

”

A. Click to enter “Special printing”

Setting . Special
printing
Continuou
Continuous printing: s output
times Output
See Appendix 1: Terms and interval
Definitions 9 for more information.
1) Continuous output times: system default
0 (OFF). Adjustable scope 0~9999.
Note: 0 means OFF; 9999 means infinite Continuous printing
times
2) Continuous Output interval: “off’ is default
system default
adjustable scopeOFF,
0~999mm.

Round printing:
Two-way printing, from left to right(forward
print) or from right to left (reverse print)

1)Reverse frequency : printing direction can

be reversed automatically when the system
Reach the set printing times. For example,
the set printing times is 3, when printing Reverse frequency
finished from right to left, the printing
direction
will be changed automatically from left to right Reverse delay

system default : 0 (off) Round printing

adjustable range: 0 -9999

2)Reverse delay : printing delay according

to the set direction
system default : 0 (off)
adjustable range: 0 -999.9
it should be set before printing not during
printing process

Note: normal delay (from right to left) set in

the printing interface. see: 5.2.3

B. Click to enable “Value-added

function ( Image 39).
Value-added
function

Note: Enable special features by

registration code like (1/2 ink saving,1/4 ink Registration code
saving, Probation period)

(Image 39)

31
 C. Click and enter Alarm
settings. Three options as below: Red
Light, Buzzer or Line Control ( Image
40 ).
Red Light: When the device is in
the following selected state, the
tricolor light for warning

Buzzer: The tricolor light will issue

a buzzer alarm.

Line Control: The tricolor light will

turn to yellow for warning and stop
operation.

When the above situation happen,

printer will transfer the error signal to the
production line via DB15 ports, user can
set up the production operation like stop
or etc.

5.4.6 Screen Calibration

Click on system
Management interface to enter screen
Calibration ( Image 41).

Note: Please calibrate screen when

inaccurate screen position occur, click
Icon “+” as screen hint ,it will exits
automatically after screen calibration
finished, a verification message indicates
success or failure operation.

(Image 41)

32
 5.5 Tool Management

Click on main interface to enter

About printer
Tool management interface
System logs
Backup

Upgrade

Image Logo
System reset
(Image 42)

5.5.1 Image Management

Click to enter image Logo

management interface
( Image 43). File list of
Image import: importing image from Image Logo
USB or Ethernet.
Image format: Monochrome BMP; Import image
Image height: 0-150 pixel point. Delete image
Image length:0-1000000 pixel point. Delete all

(Image 43)
Note: 1) System indicates and cuts the excess part if the imported image exceeds borders.
2) Image import cannot be executed when images exceed 100 pcs.
3) Image Logo restore route at U Disk: \InkJet\Logo.

5.5.2 System Upgrade

Click to enter upgrade

management interface
( Image 44).
User can use USB to upgrade the
software and add or change
languages and fonts.

(Image 44)

A. Software System automatically searches for software upgrade documents in designated folder and displays
the upgrade documents by list. User can select and upgrade any file in the list.
upgrade Document route under U disk : ：\InkJet\Upgrade\Appliction
B. Language The machine is with multi- languages upon delivery. Special extra language can
upgrade be added if request. Document route under U disk：\InkJet\Upgrade\Language
C.Resource Custom resource packs, Select the resource pack in the list and perform the
upgrade upgrade. Document route under U disk: \InkJet\Upgrade\Res
D. Font System supports two fonts; user can add another font besides the default
upgrade Document route under U disk: \InkJet\Upgrade\Font
Note: Software upgrade documents, language documents, font documents can only be identified by
using the conversion tools provided by our company. The default language, font can’t be replaced and
deleted.

33
5.5.3 System Backup
Clip to enter backup management.

Clip to enter backup operation

interface;
Export backup: including backup
documents, Image and Parameter
setting

Clip to enter the backup restore

interface; can restore the message,
image and Parameter which in U disk to
the device;
Data optional:
1、 New: copy the data of U disk to the
device
2 、 Replace: replace the same name
data
3、Delete: delete existing data of device
4、Cancel: Not choose data
Options for image: new, replace, delete
and cancel
Optionsfor parameter: replace and cancel

Note: Please check U disk connection status and disk space is normal when execute backup import and export.
Backup document route under U Disk ：/InkJet/Backup

5.5.4 System Logs

Click to enter system logs interface.

All operation content including operator,
operation and operating time

1)Printing function: Set up Log from initial value

2) New data management, modify, delete logs, import data
3) All logs in system management (including
System logs include:
screen calibration logs).
4) Image importing and delete logs, system upgrade, system
backup logs, and system reset logs.
Note: Enquiries, reading, and other logs are not included.
5.5.5 About Equipment

Click to enter equipment information

View interface
Information displays current hardware
version, software version, machine serial
number, dealer code, company Logo,
company name and website.

33
5.5.6 System Reset

Click from tools

management interface to enter the
system reset operation management
interface ( Image 48).

Click to execute system

reset. You need administrator
password for permission to reset (Image 48)
(Image 49).

(Image 49)

Note: System reset is to restore all defaults.

1) Restore all to defaults, all data and images are deleted.
2) All software version maintain current version; restore all languages and font to default.

After system be reset, relative parameters are as follows:

Item # Items Parameters
1 Language English
2 System time Manufacture time
3 Screen saver time 4 hours
4 Unit Metric/mm
5 Daylight saving time OFF
6 Date change OFF
7 Pre-zero in date/time OFF
8 Pre-zero in counter OFF
9 Counter alarm OFF
10 Counter reset OFF
11 Pre-purge OFF
12 One key cleaning Standby
13 Printing direction Left-to-right
14 Channel switch Left channel
15 Print Recovery OFF
16 Buffers number 5
17 Line speed 30m/min
18 DPI 300DPI
19 User permission management OFF
20 Repeated output times 0 OFF
21 Data management Only system default data Msg001
22 Printing delay 30mm
23 Printing initial value Counter initial value and data source current value.

34
5.6 Input Methods Introduction
When click the input value in the input bar, the system interface automatically pops up the
keyboard input method. You can enter uppercase English, lowercase English, Chinese, numbers,
and common symbols (see Image 50, 51, 52, 53).
A. Uppercase: the system default
uppercase English input when
keyboard pops up
( Image 50).

(Image 50)

B. Lowercase: click to
change between uppercase and
lowercase (Image 51).

(Image 51)

C. Numeric and common symbols:

Click to change
between numeric or common symbols
input ( Image 52).

(Image 52)

D. More symbols: click on

numeric/common symbols keypad for
more symbols (Image 53).

(Image 53)

Input method change

Numeric/common symbols and alphabetic input change

Reset (clear all input)

Delete (delete one character)

Hide keyboard

NOTE:
English for Arial fonts, characters in uppercase letters and numbers as the benchmark, lowercase letters
and symbols are not at same height

35
5.7 Status Bar
Ink information including dynamic and static information.
Static information including cartridge serial number, client
code, cartridge type.
Dynamic information:
1) Ink original volume , output volume for current printing data.
2) Ink used in percent, the remaining ink available for current data.
Ink
Ink status icons include:
information

1) Normal ( ): Normal ink status.

2) warning ( ): ink volume lower than 10%;

3) Error ( ): use wrong cartridge, cartridge uninstall, or ink use out.

Hardware and software status of printer.

Equipment
status

Automatically displays the corresponding icons based on the type and status
of the device that the USB is connected .
USB Support three connection: USB , mouse, and keyboard.
information Status: disconnection (gray), normal connection (green), warning (yellow)

These icons USB mouse keyboard will display once

device connected successfully

When encoder is
connected, click
Encoder Displays encoder
to enter encoder ,
information or photocell
signal testing
connection status
interface
like
disconnection
(gray) and When photocell is
normally connected, click
Photocell
connection(green to enter photocell ,
information
). signal testing
interface
The printer connection to computer is realized by
Ethernet port, therefore realizes device operation
and upgrade transmission on PC end.
Information including IP, mask code, gateway,
Ethernet MAC; IP, mask code and gateway can be gained
automatically or manual input
information
Status including: disconnection (gray color);
Normally connection (green color, interaction with PC software normal);
Warning (yellow color, abnormal interaction with PC software ,
connection failure, the PC software not open, computer not turn on etc.)

Status including:
Failure status（gray）and one key cleaning
One key invalid while printing going on
cleaning
Valid status (green) one key cleaning
available

36
Chapter Six: Maintenance
Inkjet printer is a kind of precision machine, if the daily maintenance is not timely and in place, it easily cause different
kinds of faults and bring a lot of inconvenience! In order to prolong the service life and improve the utilization rate, it is
necessary to arrange special personnel for the management and maintenance.

6.1 Printer Maintenance

6.1.1 Make sure power cable, power adapter cable, grounding cable is in good condition. Make sure the connection of
each cable is reliable.
6.1.2 Make sure the screw for grounding wire is secured and the grounding is reliable.
6.1.3Make sure the equipment is not displaced before turn on. Make sure the nozzle is parallel to printing object, and
printing distance is controlled within 0.5-2.5mm. (Please use the designed tools provided by sojet to secure the
mounting support).
6.1.4 Clean ink cartridge: wipe nozzle with Non-woven cloth to keep nozzles clean and unclogged. (Please refer to ink
cartridge care and maintenance for instructions).
6.1.5 Keep touch screen clean. Do not hit touch screen sharply.
6.1.6 Keep machine surface and ports clean.
6.1.7 Check status bar, make sure machine icon is normal and no alarm on status bar. (In case of alarm status, check
troubleshooting for solutions)
6.1.8When machine is turned off, make sure to remove the cartridge from printer, clean the nozzle and cap the print
head, place the cartridge in safe environment. (Please refer to cartridge care and maintenance for instructions).

6.2 Ink Cartridge Maintenance

Maintain correct methods for use and storage of the cartridge will keep the cartridge work with best print quality and extend
cartridge life. Please always follow instructions for Ink Cartridge Maintenance. The warranty will not cover damage or failure
caused by negligence not following our maintenance instruction..
6.2.1 Ink will volatilize slowly if the cartridge is decapped. Keep new and unopen cartridge in its original package.
6.2.2 Try to use up ink as soon as possible once the cartridge is open to prevent blocked because nozzle become dry in
short time. Note: Due to feature different, different inks have different dry time and maintenance ways. Contact our
after-sale service for more information.
6.2.3 If ink in cartridge is not used out at a time after open, remove the cartridge from printer and lock the print head with
customized cap and store in proper environment. Note: Do not use adhesive tape to seal the printhead, and do not
store cartridge in soft plastic bag.
6.2.4 Nozzle plate is delicate. Do not touch or clean nozzle with anything sharp or rough as not to scratch nozzle.
6.2.5 Use the Non-woven cloth provided by Sojet to wipe and clean nozzle.
Note: Wipe nozzle with the printhead facing down. Move the printhead in the direction of nozzle channel. Move the
printhead in the direction across nozzle channel will damage the nozzles.
6.2.6 Do not shake ink cartridge or expose in shocking environment. Shake or vibration will get air run into cartridge and
affect print quality.
To ensure best print quality, contact Sojet after-sale service for more instructions of different inks usage.

37
Chapter Seven: Common Troubles and Solutions
Note 1: The table below listing the most commonly seen problems and the solutions, If there’s any other problems, contact
your local dealer or our after-sale service for assistance.
Note 2: The table below is for reference only because each problem may differ depending on individual situation such as
installation environment and operation.

7.1 Troubleshooting and Solutions for Cartridge

SN Problems Analysis Solutions Comments

A. See Section 6.2 Ink

cartridge maintenance,
1. Nozzle blockage wipe and clean nozzle
or damage. with Non-woven cloth;
The print has B. See Section 5.4.3,
1 broken line or Clean the nozzle using
white line. one key cleaning
function
If the problem is still
unsolved:
Please check that the
drive panel contacts are
sunken and not bounce;
Check if dirty on cartridge
contacts

2. Cartridge not in
Remove the cartridge and
good connection
re-insert.
with printer.
The first half
print is Ink out or air
A. Check status bar if
complete and bubbles blocking there’s alarm of low ink.
2
late half print nozzles. B. Return to Sojet
incomplete for testing.

Ink used up See Section 5.7 to check

ink status: is ink used up?
3 The print is or nozzle total
totally blank. blockage.

If the problem is still

unsolved:
1,Please check that the
1. Connectivity
Remove cartridge and drive panel contacts are
problem on printer
re-insert. sunken and not bounce;
(defect or damage)
Unable to 2,Check if dirty on cartridge
4 identify ink contacts
cartridge. 3, Check if there’s
2. Cartridge dealer Change new cartridge contamination on ISM card.
code mistake. and re-insert. 4, Check if there’s any
sunken connector on ISM

38
7.2 Troubleshooting and Solutions for Printer
SN Problems Analysis Solutions Comment

A. Make sure AC power

input on adapter is
correct, DC output on
adapter is well connected
1.No power input;
with printer.
B. Check if power adapter
light is normal. Replace a
Printer
1 new adapter if light is
cannot be
dead, dim or blinking.
turned on

2. Printer switch not Make sure the printer

turned on. power switch is turned
ON.

3. Device Contact local dealer or

damaged. after-sale service.

Click “Start printing”

1. Printing not started. button to start printing.

Select a file and click

2. No printing data.
“Start printing” button.

3. Printing delay value Check if the printing delay

too long value is normal.

Printer 4. Cartridge not

2 Install a cartridge.
does not installed.
print
5. Cartridge installed Check cartridge status
according to Section 5.7, If ink used up, or cartridge
but used up or
is ink used up or cartridge dealer code wrong, replace a
damaged.
dealer code wrong? new cartridge.

Testing Photocell refer When connect with external

Section 5.2.2 to see if
6. Photocell not works. output counter is working photocell, click for
photocell signal test interface
in printing report
interface.
When the external equipment
Check if the encoder and
7. Encoder is
its connection wire are in is encoder, click for
connected but
good condition; check if encoder signal test interface,
damaged.
the production line is move encoder to check if the
running well. encoder works.

39
Appendix 1: Terms and Definitions
SN Terms Definition
It is the distance from the point when
1 photocell senses the printing object
Printing delay
to the point when printing starts.
User can adjust the right print
position on printing object.
2 Printing Counter Initial value during
initial value printing
3 Screen It is a power saving function, the
saver time screen will automatically turn off and
enter standby mode when the screen
is inactive for a while as set.
customer can set a date for change
the date
4 the time to 07:59,then the time of last
transition
time
Nozzles become dry and cause
first half charactera unclear. user
5 Pre-purge can turn this function ON to
prevent the situation,
6 One key Customer can use this function to
cleaning purge nozzles.
Customer can switch different
channels to achieve best print
7 Channel
quality according to print need and
switch
nozzle condition.
Continuous same data printing
8 Continuous during the period that photocell
printing sensing the print object.
When there is a power failure, and
9 the setting is "ON", system will go
Printing back to the last printing status and
Recovery resume printing when power gets
back. The default setting for this
function is "OFF"
Comment
E.g. Printing delay value is 30mm,
printer starts printing at 30mm point after
the photocell senses the printing object.
E.g. Set the initial value as 9, the counter
counting starts from 9 for first print.
E.g. Set the screen saver time as one
minute. The screen will automatically
turn off and enter standby mode if the
screen becomes inactive for one minute.
For example: Date change setting is
“08:00” ,Current date is 10/07 change
printing out before that is recorded as
09/07 07:59, after that is 10/07,8:00. If
the date transition time is 12:01,then the
time of last printing out before that is
recorded as 10/07 12:00,after that is
11/07.
When Pre-purge function is turned ON,
printer will spray a little ink during idle
printing status to keep nozzle wet and
prevent dry.
Purge whole nozzle to make sure
nozzles unblocked.
E.g. Option for single-channel printing,
when damage in left channel nozzle or
missing dots in print by left channel,
user can switch to right channel
printing.
Option for dual-channel printing to
achieve darker print and best print
quality.
When the printing contains counter,
and the Printing Recovery setting is
"ON", operator need to check on the
counter value and do needful
adjustment.