Professional Communication

Definition
• The communication that includes oral, written, digital and
visual discipline within a work place context is called
professional communication.
• There are many places where we strictly need professionalism
like while finding a job, dealing customers, and doing business
etc.
 How to develop a communication skill:

• To develop a communication skill is not an easy task. We have

to learn about so many components and they are speaking,
writing, listening, reading, appearance, voice, body language,
and gestures etc.
Characteristics of professional communications:
• There are many characteristics of professional communication.
• For example if two persons have same codification but there is
one who got the job. WHY? Because the person who got the
job has more communication skills then other, he can
communicate with the managers more effectively the other.
 Types of Profession
Communications:
There are two types of communications:
1) Verbal communication
2) Non-verbal communication
 Professional Communication is inclusive of many areas

• The field of professional communication is closely related to that of technical

communication, though professional communication encompasses a wider
variety of skills. Professional communicators use strategies, theories, and
technologies to more effectively communicate in the business world:
• Advertising
• Agricultural Communication
• Communication Studies
• English
• Graphic Design
• Journalism and Mass Communication
• Linguistics
• Marketing
• Speech Communication
• Technical Communication
• World Languages and Cultures
• Professional means having great skills or experience in a
particular field or activity or having an assured competence in a
particular field or occupation, and behaving in a way that helps
make money.
• Communication is to make known impact, to transmit, to
have interchange, as a thought or idea, to be connected or form
a connecting thought, the exchange of thoughts, messages or the
like, as by speech, signals or writing.
In a simple way, communications can be broken down to 2 parts
• OUTPUT = sending, speaking, using words, tone, tempo, etc.
to deliver the meaning. Body language is presented e.g. posture,
smiles, controls.
• INPUT = receiving, listening, observing body language.
Remember to „actively‟ listen, use empathy and intuition, and
predict responses, for example the DAWA response to critical
feedback.
What do we mean by “3V communications”?

• Experts say that communication is 7% Verbal (our words

and phrases).
• 38% Vocal (our stress, intonation, rhythm, delivery etc).
• 55% Visual (body language). So 93% of our communication
is non-verbal
• This “3V effect” equals a 4th V – Vibe. When there is
synchronicity and harmony, the result is better confidence,
better communication, and better rapport
Teleconferencing means telephone meeting among two or more
participants through a telecommunication medium. It is a generic
term for linking people between two or more locations by electronics.
Audio Conferencing is a two way voice communication among multiple locations in
real time. This generally operates through public telephone network. Individual
microphones for participants and external speakers at each location are employed in
professional systems to carry out conferences in hands free manner.
A videoconference is a set of interactive telecommunication technologies which allow
two or more locations to interact via two way video & audio transmissions
simultaneously. It differs from videophone in that it is designed to serve a conference
rather than individuals.
A Web Teleconferencing system uses Internet as its communication backbone, web-
browser as its client-interface and web-servers as its server that intercepts and processes
the client requests.
• Provide real time interaction with participants
• Audio & video conference meetings with web interface
• Multi point data conferencing
• Teleconferencing is a very useful technology for telemedicine and
telenursing applications, such as diagnosis, consulting,
transmission of medical images, etc., in real time in countries
• Using VTC, patients may contact nurses and physicians in
emergency or routine situations
• Teleconferencing provides students with the opportunity to learn
by participating in a 2-way communication platform.
• Teachers and lecturers from all over the world can be brought to
classes in remote or otherwise isolated places.
• Students are able to explore, communicate, analyze and share
information and ideas with one another.