MULUNGUSHI UNIVERSITY

EEE 582
INTELLIGENT SYSTEMS

LECTURE 3

Expert Systems
SOFTWARE COMPUTING & ISY -
INTELLIGENT SYSTEMS
INTELLIGENT SYSTEMS
INTELLIGENT SYSTEMS
 EXPERT SYSTEMS

•• Expert systems are computer-based systems that

emulate the decision-making ability of human
experts in a specific domain.
• They utilize knowledge representation, inference
mechanisms, and user interfaces to provide
advice, recommendations, or solutions.
• Expert systems are a subset of intelligent
systems and play a crucial role in problem-
solving and decision support.
 COMPONENTS OF EXPERT SYSTEMS

•Knowledge Base:

• Contains domain-specific knowledge acquired

from human experts or sources such as
textbooks, manuals, or databases.

• Knowledge is represented using rules, frames,

ontologies, or other structured formats.
 COMPONENTS OF EXPERT SYSTEMS

• • Inference Engine:

• Performs logical reasoning and decision-making

based on the knowledge stored in the
knowledge base.

• Applies inference rules, algorithms, or reasoning

mechanisms to derive conclusions or solutions
from input data and existing knowledge.
 COMPONENTS OF EXPERT SYSTEMS

• User Interface:

• Facilitates interaction between users and the

expert system.

• Presents questions, prompts, or options to

gather input from users and provides output
in a human-readable format.
 APPLICATIONS OF EXPERT SYSTEMS

•• Medical Diagnosis:

• Assist healthcare professionals in diagnosing

diseases and recommending treatments based
on patient symptoms and medical history.

• Provide decision support for selecting

appropriate medications, dosages, and
interventions.
 APPLICATIONS OF EXPERT SYSTEMS

•• Financial Analysis:

• Help financial analysts in analyzing market

trends, assessing investment opportunities,
and making portfolio management decisions.

• Provide risk assessment, credit scoring, and

fraud detection services in banking and
finance.
 EXPERT SYSTEMS

•Industrial Automation:

• Control and optimize manufacturing processes,

equipment, and systems based on expert
knowledge and real-time data.

• Monitor equipment performance, predict

failures, and schedule maintenance activities to
minimize downtime and improve efficiency.
 EXPERT SYSTEMS

•• Customer Support:

• Assist customer service representatives in

providing personalized support, troubleshooting
technical issues, and resolving customer queries.

• Offer self-service support options through

interactive chatbots or virtual assistants
 EXPERT SYSTEMS

•
 EXPERT SYSTEMS

•
 CONCLUSION

• • Expert systems are powerful tools in the field of

intelligent systems, offering domain-specific
expertise, decision support, and automation
capabilities.
• By leveraging knowledge representation,
inference mechanisms, and user interfaces,
expert systems enable users to solve complex
problems, make informed decisions, and
improve efficiency across various domains and
applications.
 EXPERT SYSTEMS

•
• However, addressing challenges related to
knowledge acquisition, uncertainty, and
maintenance is essential for the successful
design, deployment, and utilization of expert
systems in intelligent systems.
 EXPERT SYSTEMS

•
 INTELLIGENT SYSTEMS

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The next Lecture will look at Intelligent

Information Systems