SANDRA OSEI

3 Crystal Street, Accra, Ghana | +233594009822

ssandyosei2kgmail.com | LinkedIn

SUMMARY
● Energetic self-starter with experience in Customer Relations and Marketing.
● Excels in providing exceptional service to clients; especially skilled with handling challenging customers.
● Completed an honours degree focused on understanding human behavior and information management.

EDUCATION
University Of Ghana – Accra September 2018 – March 2022
BA, Psychology and Information Studies(First Class)

Achimota School — Accra. August 2015 – June 2018

West African Senior Secondary Certificate in Home Economics

WORK EXPERIENCE
National service duties, Aviation Security Department,Ghana Airports Comapany Limited (Kotoka International Airport)
November 2022 - December 2023
Helping to protect the airport and its facilities from acts of unlawful interferences.
Screening of passengers before boarding their flights to make sure they do not carry dangerous articles onboard the flight.
Providing assistance politely to passengers who have difficulty or confusion with boarding procedures
Attending to passengers’ needs to ensure safety and security at the airport.

Inventory officer(Part time)Melcom Ghana - Accra, Ghana. November 2019 - August 2022
● Conducted physical inventories for Melcom Ghana Company for three years and gained knowledge and experience in stock
taking and a bit of knowledge in auditing. This boosted the average store sales as gross profit and margins were brought
under strict control.

Brand Promoter and Marketer,White Waters Vodka, Accra, Ghana April 2019
Promotion of the white waters vodka through recreational activities to create awareness of the product as it was new and emerging.
Met up with prospective customers to explain and influence them to patronize the product successfully.
Leveraged exceptional customer service to drive profitability.

Sales Assistant, Samjakay Enterprise - Dansoman,Accra(Sales Distribution Company for drinks and beverages)
June-July 2019
Helped customers to locate products in order to place orders.
Processed transactions and kept the sales floor organized and well-stocked.

SKILLS AND INTERESTS

● Traveling and meeting new people ● Women Empowerment ● Creativity

● Nature & Wildlife Conservation

LANGUAGES
Twi. English

REFEREES
● Madam Angela Adjagel
Aviation Security Superintendent, Ghana Airports Company Limited (0244254104)
aicuangela01@gmail.com

● Sam Jackay Enterprise

Mr.Samuel Jackson Ayarijak( 0244611150)

samjakayenterprise@yahoo.com