MERCY JONATHAN

CONTACT INFORMATION

Mobile: +233559187514

Email: mercyjonathan82@gmail.com

linkedin.com/in/mercy-jonathan-214b8a218

CAREER SUMMARY

A graduate in Business management who is driven, adaptable, and responsible person looking for a job where I can
use the professional and technical abilities I have acquired during my academic life to further my career. I tackle
problems methodically, keep an eye on the needs of the customer, have good leadership and communication abilities,
and I have a strong desire to see projects through to the end.

PROFESSIONAL EXPERIENCE

Impexally Global limited 03/2023- 12/2023

Marketing Executive and Supervisor

Responsibilities:


managing incoming calls and customer service inquiries.

Handling customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
 Managing new employees
 Supervising the work of new employees to attain company demands.
EDUCATION

BA in Integrated Business Studies, Major in Management Studies 2017-2021

University for Development Studies (1ST Class honor) CGPA 4.55

SKILLS

 Effective communication
 Good customer relationship
 Ability to work with little or no supervisions.
 Good in Microsoft office
REFEREE

Mr. Kweku Gyimah

Ring Road West Branch Manager (SIC Life Insurance ltd)

0264827585