Assignment 20

1. Open questions are questions that allows your conversation partner to express what
they think about something in their own words. It also enables the other person to
decide how much information to give. Open question encourages your conversation
partner to speak openly, share their honest opinions and notions. It also gives the
listener more information whereas closed questions can be answered with a yes or no
which is advantageous to the listener because it is easy to interpret, and they don't
allow detailed explanations about a particular circumstance.
2. Tips of becoming a good listener:
 Don't interrupt people when they are talking
 Pay attention
 Use body language to encourage the speaker
 Ask meaningful and empowering questions
 Note down important information
 Ask a few questions during the conversation
 Make a decision to listen
 Make an eye contact with the speaker
3. Various networking tips and tricks:
 Spend time with mentors and couches in your workspace that can help you learn and
grow
 Avoid spending time with people who specialize excessively at work and not getting
work done.
 Come prepared with a clear goal in mind.
 Practice active listening.
 Ask people about themselves.
 Ask for what you want.
 Note down meaningful conversation.
4. Effective feedback:
 In private: Feedback should be given in private if you know that the feedback is not
positive.
 Relevant: Don't go out of topic keep the feedback relevant and job related.
 Documented: Keep your comments on documentation and facts.
 Personal: Don't make personal attack on the individual rather tell them about the
behaviour that is not satisfactory.