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Author Name Stress Management-Amazon

Title Stress Management-Amazon
Paper/Submission ID 956489
Submission Date 2023-09-07 11:30:52
Total Pages 61
Document type Project Work

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Student Journal/ 4.72%
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 CHAPTER-I
INTRODUCTION

1
 INTRODUCTION

60
Stress management is a state that arises from how individuals engage with their jobs and is
43
characterized by internal changes that cause people to behave differently than usual. Stress The
CEOs have expectations and limitations. The imperatives prevent you from giving in to your
wants. Stress is the result of suffering a desired loss.
"Stress is a special condition where a person is defined by an opportunity, constraint, or request
related to what the person wants and for which the result is perceived to be both doubtful and
significant," states the condition's description.
7
A more realistic definition of stress is as follows:
A person's adaptive reaction is mediated by individual differences and/or psychological
processes in response to any external action, circumstance, or occasion that places excessive
psychological and/or physical demands on them.
The whole exam is built on stress factors, consequences of stress, and coping strategies.
30
Through this project, both individuals and associations may learn the importance of stress
management, how to address issues, and how to reduce tension. Individuals could carry out
their duties more successfully if they do this.
"Without stress, there would be no life." by Hans Selye Stress in contemporary life
The author of A Tale of Two Cities, Charles Dickens, said that eighteenth-century France was
"the most ideal situation; it was the worst possible situation." Could you, a college student
today, say the same? Students have never previously had access to such vast possibilities,
freedom, and variety of data. However, all of these possibilities, choices, and information
overload can be the cause of your anxiety and stress. Will this be the happiest or the worst
moment of your life?
You may choose, as you will see in the next parts. If you have the necessary abilities and
information, you will be in charge of your future.
Everyone experiences daily stress in their lives. Students may experience pressure to satisfy
7
their scholastic duties, as well as pressure from coworkers and financial experts to show up on
time and finish their jobs before the deadline. Surprisingly, housewives may experience
pressure to manage domestic issues and seek the servant worker. Stress may occur in people for
a number of different causes. Stress shouldn't be seen too badly.
Describe stress.
Stress has a significant influence on us and may cause both positive and bad feelings. Our
bodies experience stress as "wear and tear" when we adapt to a dynamic environment.
2
How can I eliminate stress from my life?
As we've seen, healthy stress heightens the anticipation and excitement of life, and everyone
functions best under a specific level of stress. Our existence has depth and complexity because
of cutoff points, contests, conflicts, and—unexpectedly—our disappointments and problems.
Instead of attempting to eliminate pressure, our objective is to regulate and use it. On the other
side, excessive stress may make us feel "tied up in knots." Insufficient stress serves as a
depressive and might leave us feeling bored or disheartened. We need to find the ideal level of
stress that would individually challenge but not debilitate each of us.

How can I decide which stress form is the best?

The amount of stress that is ideal for each individual varies. We are intriguing creatures with
unusual requirements. Everything considered, what annoys one person could be enjoyable to
another. Even if we both find a certain occurrence distressing, our reactions to it on a bodily and
emotional level would surely differ.

How can I better control my stress?

64
To decrease its detrimental effects, it is not enough to recognize unrelieved pressure and
15
monitor how it affects our lives. As there are many stressors, there are also many techniques to
handle stress. To alter either the source of your stress or your reaction to it, or both is necessary
for all of them.
The message board "The Nine Stress Tips:
1. Recognize your primary sources of stress. not your spouse, partner, husband, or coworker.
YOU!! Let your emotions be known. Work them out and provide an example. Describe your
horrible sentiments to a friend or in a journal. You need to be aware of what is bothering you in
order to overcome it.
2. Say no. Prioritize your own ambitions above those of your significant other or parents. You
ought to be conscious of your objectives, desires, and interests. Refer to your mission statement
for the day's goals if you are asked to join another team or take on another duty. If it is not
appropriate, it then

I would thank you, but I just cannot. Although it is one of the hardest things to do, doing so can
help you be successful in your chosen field.

3
3. Discover how to relax. Work hard, but also recognize the need for occasional family time,
7
beach trips, or book reading. Work all day if necessary, but when you come home, play with
your kids, watch cartoons with them, or read them a story. This makes it possible for pressure
tension to go, helps to slow down the pulse, promotes eating regularly, and safeguards your
delicate system. Use meditation and deep breathing to de-stress.
4. Eat a large meal. Eat more natural meals and less unhealthy foods for a remarkable overall
decrease in stress levels. We could lower the harmful stress hormone cortical levels by eating
nourishment. Regularly consume such dietary supplements.

5. Continue to laugh. Be amusing at all times. According to studies, maintaining an optimistic

mindset may lower the incidence of tumors, enhance surgical results, and keep a relationship
strong through difficult times.
39
6. Ascertain WHY. What rationale would you provide for carrying out this action? Keep a list
7 56
of your needs, goals, ambitions, and preferences. Does what you're doing right now help you
qualify for any of these things? Who or what motivates you? Your level of stress will decrease
21
the more you comprehend why you are acting as you are. If you can't come up with a persuasive
argument, don't keep attempting to make it happen.
7. Keep your vitality. Practice is a great method to refresh your memory and provides a
welcome vacation from exams. An energetic body is a contented body. You may be able to put
your troubles to rest after a three-minute run. You'll come back with renewed vitality and a
fierce inner core.
8. Follow what makes you happy. Try to be aware of the topics and personality types you
appreciate. Your life should be planned around your interests. smart student You are
encouraged by Joseph Campbell to seek your pleasure. As you participate in more things that
58
align with your purpose in life, your excitement for what you do will grow.
7
9. Establish priorities and plan. Start with the most difficult and wicked chores. Always have a
day's schedule and plan on hand. Without a strategy, you set yourself up for failure.

In general, we agree that the pressure is brought on by outside events and environmental
circumstances. However, we want to underline how pressure is produced by our response to the
environment outside. Depending on how others respond to a sequence or individual event, how
we perceive and interpret it may have one of two unique effects: stress or pleasure. Some
48
understudies could agree when requested to perform, while others might be scared of it because
they are worried about their flaws.
4
 NEEDFORTHESTUDY:
• The aspects and methods used in the workplace are becoming more confusing in the age of
globalization, which continually raises anxiety levels. It is crucial to focus on employees'
sentiments of anxiety since excessive pressure may lead to unproductive behaviors inside an
organization. Understanding the causes of pressure can help an organization concentrate more on
improving representative satisfaction and providing them with excellent conveniences to handle
pressure.
• The direction of the CEOs will also make it simpler to distinguish between official concerns
and personal viewpoints that increase pressure.

5
 OBJECTIVESOF THESTUDY:
• To differentiate between the causes of representative pressure.
• To identify the topic that concerns representatives the most.
• To look at Amazon Ltd.'s executives' emphasis on the approach.
44
• To provide the best strategies for dealing with pressure at work.
• Pay attention to how executive pressure affects employees.

6
 SCOPEOF THESTUDY

• The current exploration means to get an exhaustive comprehension of the level of pressure
among the work force at Hyderabad's AMAZONINDIA LTD.
• The exploration of stress the executives will let us to find out about various points, including
the wellsprings of stress, working climate, time accessibility, worker treatment, and protests at
the Amazon Indicial, Hyderabad.
• Monitoring the previously mentioned subtleties offers an exceptional chance to sum up
unambiguous pressure causing components that are going on more frequently at AMAZON
INDIA LTD.'

7
 RESEARCH METHODOLOGY OF THE STUDY
Various kinds of examination plans are accessible relying upon the idea of the exploration
project, the accessibility of talented work, and the conditions. Research is a methodology of
coherent and deliberate use of the basics of science to the general and by and large inquiries
of a review and logical strategy by which give exact devices, explicit systems, and
specialized, as opposed to philosophical means for get-together and coordinating current
realities before their consistent examination and control. The exploration utilized a review
technique.
Primary data:
Essential information is a kind of data that is assembled by studies, reconnaissance, or trial
and error straightforwardly from direct sources. Data hasn't been distributed previously, that
came from new or novel exploration, and that was accumulated straightforwardly from the
source, as in showcasing.
A very much planned poll was utilized to get the review's essential information.

All material assembled because of reasons other than the finishing of an exploration project is
24
alluded to as optional information and is used to get a primer comprehension of the review
subject. It is arranged by its source, which might be inward or outside.
The subsequent data was accumulated from AMAZONINDIALTD corporate records, books,
and sites.

The example size for this examination was 100 faculty, including directors, nonexecutives,
and leaders. We utilized a fundamental examining methodology to evaluate the information.

Timing of the Review

My alert venture required 45 days to complete. The data which I collected is contemporary in
nature.
Instruments and Techniques
Test Size: 100; Inspecting Procedure: Irregular Examining; Measurable Strategy: Rate
Technique

8
 LIMITATIONSOFTHESTUDY
Six employees are the only ones eligible for the evaluation. All of the association's top
leaders were unavailable for conversation. Consequently, the findings lacked coherence.
Since many of them are unfamiliar with organizations, they may not be aware of the
problems that their group faces there. Some of them might not express their underlying
opinions. The review was maintained as short as was practical to get accurate data on anxiety
sensations.

9
 CHAPTER-II
REVIEWOF LITERATURE

10
REVIEWOF LITERATURE
20
Today, there is a lot of debate concerning pressure, especially over the extent to which
companies are taking pressure on CEOs seriously. Nowadays, stress has an impact on
practically everyone. Associations cannot be left undisturbed since they are made up of
people. Stress will be a big issue in the work sector right now if the writing study is allowed.
A few research have looked at stress and its components due to the variety of repercussions
of pressure, including low resolve, frequent loss, high expenditures, and poor efficiency. The
definition of stress given by Minter (1999) is "destructive physical and immediate family
reactions that occur when the requirements of a task don't match the laborer's abilities, assets,
or requirements." Stress is an "apparently unique state, including vulnerability about
something significant," according to Schuler (1982). Pestonjee (1992) said that stress happens
when a person's ability to change is put under stress. He believes in it. Despite the widespread
22
belief that stress has a detrimental influence on health and performance, new research has
shown that a modest level of stress is essential for efficient functioning. All of the variances
and potential harm are a result of how each individual responds under pressure. He claims
that interest in the subject has increased and calls the twenty-first century a "time of tension
and stress." Many people have made stress a permanent fixture in their lives. Stress has
emerged as a significant review issue since it affects both life and work (Abdollahi, 2002).
The definition of "stress" as it is used today was first provided by Selye in 1956, which many
academics have recognized and credited (Lexington, 2005). Selye is credited for proving that
pressure is necessary for life to exist in experiments on pressure carried out by the Brain.
Lexington asserts that pressure is a natural element of existence. Several academics (Lazarus
& Delongis, 1983; Oxington, 2005; Sapolsky, 2004; Selye, 1956; Storch &Panzerella, 1996)
have characterized and explored pressure. In his 2004 book Why Zebras Don't Get Ulcers,
Sapolsky defined pressure. Any outside force that upsets your equilibrium is a stressor, and
your body reacts to pressure by re-establishing homeostasis. Sapolsky (2004) has also
examined how stress might heighten anxiety before an unpleasant event. The body
unexpectedly responds to a stressful encounter in a predictable but unexpected way
(Sapolsky, 2004). There is also widespread agreement with the interpretations of stress put
out by previous investigators, such as Selye in 1956 and Lazarus and Delongis in 1983.
According to Selye's summed-up variation theory from 1956, stress is any meaningful
reaction to an interest. Requests might include actual injury, pressure, or extreme heat.
Changes that a person finds challenging on the inside or outside are referred to as stressors.

11
Stressors might have social, physical, or intellectual roots. Selye's hypothesis states that the
body responds to pressure in three stages, progressing progressively. The stage of caution is
when things start. The development of the body's defense systems, such as a change in
chemical levels with the enhancement of the adrenal cortex, is a typical genuine reaction to
the alert stage. Three steps may be identified in people's mental reactions to the warning
stage: assessing the stressor, feeling more tension, and finally engaging in and defending
acceptable activities (Selye, 1956). The second step of the body's reaction to stretching is the
opposition stage. The body often makes an effort to adapt to the stressor during this blocking
period. The body enters the subsequent stage of exhaustion if the person's adaptation is
insufficient and this stage is postponed. Mental responses change to suit new processes and
actual reactions that were triggered during the alert stage restart. The body is no longer able
to bear pressure right now. Effects include edema, fatigue of the adrenalin-producing organs,
49
and injury to the lymphatic system. More severe mental side effects than difficulty in
judgment and cognition may exist. Negative impacts on the body result from damaged
63
pressure both physically and mentally. These negative consequences may include
anxiousness, irritation, headaches, stomach pain, an increased heart rate, and discouragement,
according to Selye (1956). In the review, Lazarus and Deongis, who have mostly
concentrated on pressure, provided two models of life stress. Events with the capacity to alter
your life and little inconveniences are these two distinct models. The life-altering
circumstances paradigm contends that certain life-altering events cause a person to adapt and
23
change (Lazarus &Delongis, 1983). Lazarus and Delongis draw attention to the fact that the
framework for recognizing pressure is structured by the following model—everyday
difficulties. "Day-to-day problems" refers to the troubling and troubling loads that people
consistently bear and that give rise to feelings of unease. Stressing over gaining weight, doing
28
undemanding work, and not spending enough time with family are examples of common
issues. Even if certain hardships may be temporary or persistent, Lazarus and Delongis
argued that it's crucial to distinguish them from bigger life-testing incidents like a family
member passing away or losing a job. The Lazarus and Delongis model postulates that a
person's capacity for concentration is influenced by how they interpret a stressor. Stress is
really a complicated web of cycles, not a single variable. Lexington added new information to
the compositions of Lazarus and Delongis in 2005. Oxignton contrasted the sensation of
pressure to the body's actual reaction to a terrifying situation. He was aware of how shifting
environmental factors cause pressure to change. For example, missing a bus or train or
spending a long time in line may both cause minor strain or what Lazarus and Delongis

12
(1983) would refer to as usual loads. Situations that radically change one's degree of
satisfaction, such as the loss of a friend or family member or the end of a job, maybe very
painful, according to Lazarus & Delongis (1983). Intense and ongoing pressure are only two
examples of the many back-to-back situations that pressure may have. According to Oxington
(2005), long-haul pressure is a part of steady pressure. An ongoing sensation of stress may be
accompanied by inconvenient issues, health issues, and financial challenges. On the other
hand, a reaction to an immediate, transient threat produces significant pressure. This threat
could be hypothetical at the moment or real (Violanti, 1983). The focus placed on
discernment is the central concept of the operational meaning of pressure. When cultural
standards are not fulfilled, pressure is felt by the male, and then there are repercussions. To
manage pressure, one must accept that demands often overwhelm their ability to react
(Violanti, 1983).

13
Effects of Occupational Stress Management Intervention Programs: A Meta-Analysis is the
title of Article 1. The writers are Katherine M. Richardson and Hannah R. Rothstein. 13(1),
69-93. Psychology of Occupational Health. Abstract: To ascertain the efficacy of stress
management treatment in workplace settings, a meta-analysis was carried out. There were a
total of 55 treatments or 36 experimental studies. The whole sample consisted of 2,847
persons. The intervention had a mean age of 35.4, an average duration of 7.4 weeks, and 59%
female participants. Indicating a substantial medium to large impact, the total weighted effect
size, or Cohen's d, was 0.526 (95% confidence range = 0.364, 0.687). Cognitive-behavioral,
relaxing, organizational, multimodal, or other therapies were classified as treatments. Studies
based on these groups found that the kind of intervention acted as a moderator. Despite the
47
fact that cognitive-behavioral programs are normally more successful than other kinds of
59
treatments, this advantage was lost when other therapy components were included. Although
organizational interventions remained uncommon, relaxing methods were used in the great
9
majority of the sample studies. Instead than relying on physiological or organizational
indications, effects were primarily dependent on psychological outcome components. Other
modifiers, such employment, length of therapy, and outcome determinants, had somewhat
consistent effect sizes. Record taken from the PsycINFO database; all rights reserved. 2016
APA. Using the work demands-resources model to predict burnout and performance

14
Paragraph 2 The writers are Willem Verbeke, Evangelia Demerouti, and Arnold B. Bakker.
Journal: Predicting burnout and performance in the workplace using the demands-resources
theory10.1002/hrm.20004 Abstract: The association between work features, burnout, and
(other-ratings of) performance (N=146) was examined using the job demands-resources (JD-
R) model. The most significant antecedents of the fatigue component of burnout, which in
turn would predict in-role performance, were thought to be job demands such work pressure
and emotional demands (Hypothesis 1). Due to their connection to the disengagement
component of burnout, employment resources (such as autonomy and social support) were
predicted to be the most significant determinants of improved work performance (Hypothesis
2). Additionally, we hypothesized that job resources would mitigate the association between
fatigue and work demands, attenuate the relationship between fatigue and disengagement,
and moderate the relationship between fatigue and job expectations. Results from the
69
examination of structural equation models showed that hypothesis 1, 2, and 4 were well
supported, but that hypothesis 3 was rejected. The JD-R model's assertion that work demands
and job resources set off two psychological processes that ultimately influence organizational
10
results is supported by these findings. A Review of the Literature on Stress Management in
Medical Education, The Wiley Periodicals Inc.

15
Volume 75, Number 7, July 2000, pages 748–759. Article 3 Journal: A Review of the
Literature on Stress Management in Medical Education. Authors include Daniel E. Shapiro,
PhD, Shauna L. Shapiro, PhD, and Gary E. R. Schwartz, MA. Abstract: should carefully
review clinical research that provide factual support for doctors' need for stress management
education. The authors searched PSYCHINFO and Medline for material from 1966 to 1999.
Studies that incorporated empirical data, assessed stress-management programs for medical
53
students, interns, or residents, and were carried out at allopathic medical schools were taken
into consideration. Despite the fact that the search turned up more than 600 papers
highlighting the significance of managing medical school stress, only 24 research
32
documented intervention programs, and only six of them adhered to a proper scientific
methodology. According to a rigorous study design that included randomization and control
12
(compariso), medical students who participated in stress-management programs demonstrated
improved immune function, decreased levels of depression and anxiety, increased levels of
spirituality and empathy, improved knowledge of alternative therapies for future referrals,
improved knowledge of the effects of stress, greater use of positive coping mechanisms, and
the capacity to resolve role conflicts.

16
 52
A program for those who suffer from a burning stomach ailment. Article 4. Journal.
10.1111/j.1365-2648.1986.tb01288.In Hypothetical: Tension the Board, Barbara Milne,
61
Gloria Joachim, and Joseph Niedhardt, MD discuss a tension the board treatment for patients
37
with severe gastrointestinal issues. This study, which was randomized controlled, aimed to
determine if exposing patients to pressure decline systems may reduce symptom activity and
improve psychosocial functioning. Pre-intermission interviews with 80 different individuals
were scheduled in order to collect information on disease activity and psychosocial
10
functioning. Following that, they were randomly placed in either the mediation bundle or the
benchmark bunch. Six stress the board studios, including autogenic, individual talents to
coordinate, and targeted processes, were included in the intercession bundle. Examiners who
neglected their packing responsibilities made four-month visits to each of the 80 patients over
the course of a year. Provocative Stomach Contamination (IBD) Stress Document and
Crohn's Disease Activity Record (CDAI) were two of the three questionnaires utilized as data
collecting instruments at all evaluation locations. As physical and mental health improved,
these instruments' ratings also improved. The treatment bundle's CDAI and IBD Stress
Record scores significantly lowered (P 005) from baseline at all evaluation locations.
However, during the course of the research year, there was minimal general change in the
benchmark bunch's ratings.

17
Changing work assumptions and assets are discussed in Article 5 in relation to how they
affect dedication to one's job, burnout, and absences due to sickness. Willem Van Rhenen,
Arnold B. Bakker, and Wilmar B. Schaufeli are the writers. Journal: Disorganized absences
and work engagement10.1002/job.595 Dynamic A wellness impedance process and an
engaging interaction are proposed by the Work Requests Assets (JD-R) model, which is
supported by the present longitudinal research of 201 telecom directors. Primary condition
showing studies supported the following: Burnout is predicted by factors such as increasing
position demands (emphasis added), commitment (in a negative way), and enrolled illness
term ("c"). These factors include increasing position demands (emphasis added), such as
overburden, profound requests, and work-home impedance, and decreasing position assets
(e.g., independence, social support, learning amazing opportunities, and criticism).
Information that is in line with expectations draws attention to a constructive addition
winding. Starting work commitment predicts a growth in work assets, which results in a
considerably more substantial expansion of work commitment. 2009; Copyright; John Wiley
and Children, Ltd.

18
Methods for Reducing Stress According to Dr. Hans Selye, training staff members to handle
pressure is essential to a program's success. A hierarchical organization should concentrate on
particular, useful ways to behave if it is to be as productive overall as feasible. The three
pressure management skill areas that are shown here may be used in practically any stressful
situation. Having the capacity to organize and focus to complete things under pressure is an
authoritative quality. It's crucial to have the ability to think critically, make goals,
concentrate, and manage your time well. Building social and relational skills may aid in
preventing blunders and disagreements between partners. • System management • Tuning •
Initiative and self-assurance Develop and sustain a positive outlook as part of your
knowledge of wellbeing. • Self-Talk; Power; Confidence; Recognition Stress among leaders
of organizations Stress is perhaps the largest issue now facing organizations. Stress has
ingrained itself into contemporary life. Increasing goals, tight deadlines, intense competition,
long stretches of time, a temperamental workplace, rising desires and conflict among
representatives, deceptive hierarchical tactics, and a lack of compelling internal
communication are just a few of the factors causing an increase in workplace stress. Since
stress is detrimental to both the physical and mental health of workers as well as their
productivity, every firm is exploring solutions to this issue. There is increased pressure and
42
tension at work as a result of errors that are made more often due to stress. Each of these
poses a risk to the organization's reputation. There is a serious intention to put pressure on the
CEOs of Indian businesses. Associations adopt a variety of tactics to lessen employee stress.
delivering a tidy, secure workplace is one of these strategies, as are flexible scheduling,
delivering appropriate criticism, protection alternatives, providing suitable leave and occasion
possibilities, providing training chances, and remaining with the same company. Some
companies go so far as to engage instructors to aid with issues related to employee stress.
Under pressure from the leadership, organizations often organize events like picnics, outdoor
sports, seminars, and conversations to ease employee tension. Indian efforts should now
concentrate on addressing the concerns of the executives due to the growing competition of
the global market.

19
 CHAPTER-III
INDUSTRY PROFILE
AND
COMPANY PROFILE

20
 INDUSTRY PROFILE
3
The act of doing business via the Internet or through Internet-based platforms is known as
web-based business (or electronic commerce). Although other technologies, such as email,
may also be used in online commerce, the web is frequently—though probably not always—
used for almost the whole trade life cycle. There are three specific Internet business subfields:
electronic business areas for web purchases and Internet-based sales Customers may purchase
and make payments online using web-based businesses, which saves money for both
businesses and customers while also greatly increasing trade productivity, especially for time-
constrained office workers. The following five broad categories might be used to organize
internet business: Business to Business, Business to Business, Buyer to Customer, and Buyer
to Shopper The Worldwide Buyer Security and Implementation Organization (ICPEN) was
founded in 1991 by a free coalition of international legislative organizations that support fair
trade. The intention was to work together to address consumer concerns about international
labor and product trade agreements as well as to help all parties involved by ensuring data
exchanges among persons. Due to this, an ICPEN effort called Econsumer.gov was created in
April 2001. On this website, users may register complaints about web-based and related
commercial partnerships with unknown entities. Internet Retail in India As of May 2020,
636.77 million people in India, or more than 40% of the population, were online. Web-based
business entry is low compared to economies like the US (266 million, 84%) or France (54
million, 81%), despite having the second-largest client base on the planet, just behind China
(650 million, 48% of the population). However, it is growing, adding about 6 million new
customers per year. Development is expected to shift, according to industry consensus. In
2017, Flipkart, Snapdeal, and Amazon were the top three online retailers in India. In terms of
revenue, Amazon surpassed Flipkart in 2018 to claim the top spot among Indian internet
retailers. Amazon outperformed Flipkart during the 2020 Christmas shopping season by a
factor of more than two. Despite the industry's rapid growth and anticipated expansion, many
web-based company companies have faced significant pressure to provide revenue streams.
However, just a small percentage of the strange web-based company sites have found success
in doing so. Some of them had to shut down or alter their strategies to survive, including
Seventy MM, Dhingana, IndiaPlaza.in, eBay-India, Rock.in, and others. essentials
online,Beginning in 2020, the Indian government will outlaw the selling of everything other
than essentials including food, medications, and medical supplies. Due to the Coronavirus
flare-up, many Indian organizations that were not on the list of urgent administrations that

21
should have been notified by the public authority were in conflict. Due to the growth of web -
based firms, several specialty organizations with a broad product offering in light of a
particular topic have emerged. The 1,06,086 daily site enrollments, or more than 25%, are in
31
specialized fields. Online clothing is one of the most well-known subcategories, accounting
for 42% of all retail internet business agreements, along with PCs and consumer electronics.
Specific online apparel stores like Headbanger's Merchandise, Redwolf, and No Nasties
collaborate with and promote unpaid experts. Several well-known companies, like Arvind,
are now producing apparel lines, especially for online shopping websites. Some of the bigger
online businesses have drawn notice on many occasions. One such business is VoxPop
Clothing, which in its most recent round in 2014 received $1 million from Blume
Adventures.

22
 COMPANY PROFILE
3
Amazon.com, Inc., also known as: Jeff Bezos launched Amazon on July 5, 1994, an
American electronic commerce and distributed computing company with headquarters in
Seattle, Washington. The tech giant is the largest online retailer in the world based on
average revenues and market capitalization. Amazon.com has expanded past just selling
4
books to include DVDs, Blu-beams, CDs, video downloads and web-based, MP3 downloads
and streaming, book recording downloads and streaming, programming, computer games,
hardware, clothing, furniture, food, toys, and gems. In addition to producing consumer
electronics, the company is the leading supplier of cloud foundation services (IaaS and PaaS),
such as Fuel tablets, Fire tablets, Fire television, and Reverberation. An interior brand called
34
AmazonBasics is used to sell USB ropes and other items that are suitable for certain budgets.
The organization was established as a consequence of what Jeff Bezos, the man
behind Amazon, referred to as his "lament minimization system," which showed his efforts to
allay any regret for not becoming engaged earlier in the era's Web business explosion.
Amazon is the largest Web company in the world based on transactions, the fourth
4
largest public partnership in the world, and the ninth largest company in the US.
Amazon employed 180,000 people as of the end of 2016, up from 30,000 in the USA
in 2011. 306,800 full- and part-time employees work for the association globally.
Amazon.com is in charge of the retail websites for Burns Canada, Bebe Stores,
Imprints & Spencer, Mothercare, and Lacoste. A growing number of large corporations, such
as the UK retailers Imprints and Spencer, Advantage Beauty care products' UK division,
edeals.com, and Mothercare, use Amazon's integrated multichannel platform to allow
customers to communicate with the retail site, independent in-store terminals, or customer
66
service representatives over the phone. Amazon Web Services are also used to power AOL's
Shop@AOL.

23
 4
Amazon.com

Screenshot [show]

Type of site E-commerce

3
Available in English
French
German
Spanish
Italian
Chinese
Japanese
Brazilian Portuguese
Dutch
Polish
4
Turkish

Owner Amazon.com

Slogan(s) Work hard, have fun, make

history

Website amazon.com (original U.S.

site)

Alexa rank 11 (Global, July 2017)[85]

Commercial Yes

Registration Optional

Launched 1995

Current status Online

Written in C++ and Java[86]

24
Amazon Site International accessibility Sites with just digital content should use light colors.

Purchasing and combining

Overview of the mergers and acquisitions made by Amazon.com
2008 saw the launch of Speculation Motor Yard, a Ruby-on-Rails platform as a service
(PaaS) company.
2010: LivingSocial, a local rebate website
2014: Paid $4,588,888 to win a closeout's buy area.
In 2014, Amazon announced a $2 billion investment in India.
In 2016, Amazon announced an additional US$3 billion stake in India.
In 2017, Amazon invested 2000 crore rupees in India between May and July, of which 130
crore rupees went to their installment arm, Amazon Pay India.
Auxiliaries
A9.com, a company with considerable experience in developing cutting-edge innovation, was
founded in 2003.
Ignite and other coordinated buyer contraptions were created in 2004 by Lab126.
In 2007, the online shoe shop Endless.com was launched.
2007: Brightness Sound, the largest free book distributor in the US
In 2009, BookSurge, which offers independent publishing, on-demand printing, and online
circulation services, and CustomFlix, which creates on-demand DVDs for free creators,
3
merged to become CreateSpace. Independent content producers, publishers, distributors, film
studios, and music labels may all access independent publishing services via CreateSpace.
Amazon has more than 40 affiliates, in addition to Zappos, Shopbop, Diapers.com, Kiva
Frameworks, Goodreads, Teachstreet, and IMDb.

25
top management personnel According to the members of the board as of August 2023:
Jeffrey P. Bezos is in charge.
16
Andy Jassy is the company's president and chief executive officer.
The executive of IronNet, Inc. is Keith B. Alexander.
Edith W. Cooper, a former vice president of Goldman Sachs and a major advocate for
Mixture
Complices of Wilmer Cutler Pickering Robust and Dorr LLP S. Jamie Gorelick
Daniel P. Hutten is a senior member of the MIT Schwarzman School of Figuring.
Earlier MTV Groups: Seat and Chief A. Judith McGrath
President Indra K. Nooyi and the previous position at PepsiCo, Inc.
former Bridgewater Partners, LP co-president Theodore J. Rubinstein
Patricia Q. Stonesifer Corning Inc.'s executive and President, Martha's Table Organizations
affiliated with Wendell P. Weeks
4
Up until June 30, 2006, ToysRUs.com would have shown under the "Toys and Games"
category on Amazon.com; however, this relationship was dissolved due to a lawsuit. Amazon
also assisted and maintained The Boundaries bookstores' website, although this came to an
end in 2008. Amazon supported Target's retail website from 2001 until August 2011.
3
On October 18, 2011, a joint initiative between DC publications and Amazon.com was
announced for a number of popular publications, including Superman, Batman, Green Lamp,
45
The Sandman, and Guardians. A few publications have been taken off the shelves by well-
57
known book merch ants like Barnes & Noble as a result of the agreement.
3
Due to an alliance between Amazon.com and the US Postal Service that was announced in
November 2013, orders will now be processed on Sundays. The assistance, which is crucial
for Amazon's regular transportation expenses, was first offered in the urban regions of Los
Angeles and New York due to the enormous volume and problems completing on time. Plans
envisage for its construction to begin in Dallas, Houston, New Orleans, and Phoenix by 2014.
In July 2016, Amazon.com announced a cooperation with the U.K. Common Flying Expert to
test some of the new technologies and potentially provide drone delivery services for
premium air.
In June 2017, Nike announced a partnership with Amazon, demonstrating that it was at its
most notable and that it would sell goods there.
both services and products

26
Amazon.com sells a variety of media (books, DVDs, music CDs, tapes, and programming) as
well as clothing, children's items, consumer gadgets, excellence items, fine food, health and
4
personal care items, modern and logical supplies, kitchen items, adornments, watches, grass
and nursery items, instruments, outdoor supplies, devices, car items, toys, and games on its
website.
In order to better serve customers, Amazon is now preparing to enter the Indian food retail
market.
On Amazon.com, a variety of services and goods are offered, such as AmazonFresh Ignite
Fire.
Amazon Web Administrations
Kindle Appstore
Reverberation from the fuel drive
Amazon flaming talons
television with video ablaze
Encourage a music shop Music is endless
online game retailer Amazon
Chrome Studios
AmazonWireless
By 2008, Amazon.com received a minimum of 615 million visitors annually. By the
beginning of 2016, Amazon's US website had around 130 million monthly visits. With regard
to its website, the company has also made large expenditures in a variety of server capacities,
particularly to handle the high level of visitors during the December holiday season.
A fraction of the online search tool results produced by Amazon include special costs. The
ability to distinguish between Amazon's restricted shops, which vary in grouping and price, is
made possible by high-level space and nation-code differentiations:

27
 Region Sovereignty Domain name Since
Septemb
China amazon.cn
er 2004
June
Asia India amazon.in
2013
Novemb
Japan amazon.co.jp
er 2000
South July
amazon.com.sg
East Asia Singapore 2017
August
France amazon.fr
2000
October
Germany amazon.de
1998
Novemb
Italy amazon.it
er 2010
Europe
Novemb
Netherlands amazon.nl
er 2014
Septemb
Spain amazon.es
er 2011
United October
amazon.co.uk
Kingdom 1998
June
Canada amazon.ca
2002
North August
Mexico amazon.com.mx
America 2013
United July
amazon.com
States 1995
Novemb
Oceania Australia amazon.com.au
er 2013
Decemb
South America Brazil amazon.com.br
er 2012

28
Audits On the Amazon page for each product, customers may write surveys. Commentators
are asked to evaluate the item on a scale of one to five. Commenter's on Amazon have the
choice to show an ID that either proves their identity has been validated (based on a charge
card record check) or that they are a top survey respondent. Clients may provide comments or
cast votes on the surveys if they believe the audits were beneficial. If it gets enough
"supportive" visits, which is very unlikely, a survey could show up on the item's top page.
Amazon was the single-largest source of online consumer reviews, according to a 2010 study.
Defending the training, Bezos said that Amazon.com was "adopting an alternate strategy...
we need to make each book accessible—the general mishmash—to set truth free." This was
in response to distributors' inquiries about why Amazon would disclose basic audits. In
certain instances, advertising firms have produced and disseminated stellar reviews for the
benefit of their clients, while essayists have also adopted false personas to publish critical
information produced by competitors. The query of content Any of the books on the list may
be searched for phrases inside using the "Search Inside the Book" function. On October 23,
2003, the component submitted 120,000 titles, totaling 33 million pages of content. The
program utilizes around 300,000 volumes in total. To provide clients with the resources they
3
need to do these tasks, Amazon has teamed up with more than 130 wholesalers. computer-The
readable text of the book is not considered to be copyrighted by Amazon. When everything
else is equal, it requires that the online browser disable printing, provide a screenshot of the
relevant page, and limit the number of book pages that a single individual may see twice.
Additionally, consumers may use the "Amazon Update" service to have online access to a
variety of connected periodicals. Free providers Nearly 40% of Amazon's transactions in
2008 were made by free traders who sell their products on the platform. Partners that
remember to include links to Amazon on their websites may send visitors to the online
merchant and get compensation if the recommendation results in a transaction. According to
Amazon, its partner programs have "north of 900,000 people" participatinginternationally. The
second-largest advertising network after Google Promotions, the Amazon Member Program
was used by 1.2% of all websites as of the middle of 2014. It is often used by websites and
businesses to provide a way for partners to get a commission. According to an estimate
made by Amazon in 2007, more than 1.3 million sellers sold items on its platforms. As
opposed to eBay, Amazon manages all payments, thus sellers do not need to have separate
installment accounts. Using the AWS XML administration, partners may quickly access the
Amazon list on their websites. AStore, a different subsidiary offering, enables Partners to
include or connect to several Amazon items on other websites. To provide

29
merchants with more significant clarity, Amazon Merchant Item Ideas, also known internally
as "Task Beginning," was created in June 2010. For free merchants to sell on Amazon, it
recommends certain items to them. The approach did not address the buyers' propensity to
explore. The rank of Amazon Deals It is still unclear from looking at the Amazon deals rank
(ASR) how well-liked a product is across all Amazon regions. It is an hourly updated relative
ubiquity pointer. It essentially acts as a "smash hits list" for all of the different products that
Amazon sells. Even though the ASR directly affects a product's sales, Amazon utilizes it to
choose which products to include on its hit lists. Items listed for these rundowns are given
more exposure on the Amazon website, which might result in greater deals. Certain items that
see large shifts (upward or downward) in their deal rankings may be highlighted by
"influencers" commenting on Amazon; this additional attention may result in the formation of
discounts. Amazon doesn't easily provide its genuine deal information since it is concerned
about remaining competitive. However, Amazon has just begun giving checked essayists
information about Nielsen BookScan retail locations. Amazon itself keeps track of the
methodology it employs to decide offers rank, even though distributors, manufacturers, and
the advertising industry have numerous questions about the ASR. We expect you to
68
consistently get this information from your delivery sources, even though Amazon
40
specifically notes that their deal rank statistics are only meant to be a general aid for
consumers and not particular deal data for distributors. A few companies have studied
Amazon transaction data over time to create deal gauges based on the ASR. Innovation from
Amazon Amazon oversees server farms for its web-based management systems. It either has
generators or buys electricity, often green power, to suit its energy demands. Relocatable
radar continues to function even when it is given an Amazon wind farm, according to the US
Naval Force. The business also maintains track of consumer buying habits so they may
recommend or provide a customer with a specific item or set of related things based on
preferences indicated via purchases or items seen. The Amazon website had a 49-minute
outage on January 31, 2013, which prevented some users from using it. Amazon and Twitter
filed their bids on May 5, 2014. By adding the hashtag #AmazonCart to every tweet that
contains a link to an Amazon product, users on Twitter may link their accounts to their
Amazon accounts and have items added to their shopping carts automatically. Customers
31
may use this to never leave their Twitter account and have the things available for them when
they visit the Amazon website. a transaction that takes a tiered approach Amazon operates
online using a staged method. Before experimenting with client-to-client exchanges through
the Amazon Commercial Center, which acts as a go-between, Amazon focused first on

30
business-to-business connections between itself and its suppliers and on business-to-shopper
connections between itself and its clients. Everyone can sell nearly anything thanks to the
company's main technology. In addition to a subsidiary program that allows anybody to post
Amazon Connects and get payment for Navigate Buys, there is now a program that enables
such subsidiaries to build whole websites based on Amazon's principles. A few other big
25
online retailers offer their products through Amazon.com in addition to their websites. The
transactions are handled by Amazon.com before being sent to certain companies to fulfill
orders. Furthermore, Amazon leases space to these retailers. Small businesses that sell both
new and old items at set prices use Amazon's Commercial Center. Meta merchants and drop
transporters are also used by Amazon. These are people or businesses who purchase the
products they sell on Amazon directly from rivals, often from other Amazon customers.
These meta merchants could list a lot of items, engage in a lot of transactions, and collaborate
with less productive individuals, creating the impression that they are a well-organized
organization. These merchants make sure that the items are available while having a markup
of anywhere between 50% and 100%, and often considerably more. As Amazon's market
dominance expands, these drop carriers are becoming more common. In November 2015,
Amazon shuttered its most well-known physical bookshop. It is called Amazon Books and is
located in College Town in Seattle. The 5,500-square-foot shop's estimates match those for
every item on its website. Amazon will make a statement in 2017 when its eleventh physical
bookshop opens. The business intends to ultimately establish 300 to 400 outlets around the
country, according to media speculations. Income Amazon.com, which focuses on retail, has
a deal income model that enables companies to market their items by paying a fee to be
included as featured products. Every product that is sold on Amazon has a tiny discount taken
off of the selling price. Use and oversee fees Amazon's technique for collecting state deal
50
charges has changed over time since it first started collecting no-deal prices. Municipal and
state agreements are compelled by US state and municipal legislatures, not by the federal
government. The majority of the countries where Amazon does business compel it to charge
a sales tax or a value-added tax to each client. Amazon.com has an unfair financial advantage
over retail front firms who are forced to do so, at least in part, in the states where it has a
physical presence, according to proponents of legislation requiring the corporation to collect
29
deals. In the twenty-first century, a few American states passed laws requiring internet
merchants like Amazon.com and others to collect local and state taxes from their consumers.
From only five states when it first started doing so in 2011, Amazon.com now collects
transaction fees from consumers in all 45 states that permit it, as well as in Washington, D.C.

31
Campaigning Amazon aims to sway the US executive branch and state lawmakers on matters
such as the usage of deal evaluations for online purchases, the security of transportation, the
assurance of personal data, and protection. Amazon.com focuses its political efforts on the
US Congress, the Government Interchanges Commission, and the Central Bank, per
administrative filings. In 2013, 2014, and 2015, Amazon.com spent separately between $3.5
million, $5 million, and $9.5 million on advertising. Up until May 24, 2012, Amazon.com
was a corporate member of the American Regulative Trade Gathering (ALEC), but it quit
after receiving investor criticism. As it sought to convince the Government Aeronautics
Organization to approve its robot transportation program in 2014, Amazon stepped up its
public relations efforts. It employed the advertising firm agency Associated in June.

32
 CHAPTER-IV
DATA ANALYSIS
&
INTERPRETATION

33
11
1. From how long you have been working with this organization?
Table no : 1
No. of Responses Percentage
< 1year 3 3%
>1year 90 90%
2-5 years 3 3%
>5years 4 4%
Total 100 100%

Figure No:- 1

Sales
36
9% 1st Qtr
10
2nd Qtr
23% 58% 3rd Qtr

4th Qtr

INTERPRETATION:
 The aforementioned statistic makes it clear that 36% of the staff had been employed by
6
the business fo r more than a year. • Only 36% of employees have been with the
business
for more than a year. • 27% of employees have been with the business for 1-2 years. •
Less than 5% in the workforce had shorter employment terms.

34
 2. Feeling safe in your current position?
Table no :2

No. of responses Percentage

Yes 66 66%
No 34 34%
Total 100 100%

Figure No:- 2

8
100
80
60
40
20 RESPONSES
0
YES NO TOTAL

INTERPRETATION:
• The information above makes it clear that 66% of employees feel at ease in their present
workplace. • 34% of employees express a lack of security in their present workplace..

6
35
3. Do you feel the work that you are doing presently is creative?
Table no 3
No. of responses Percentage
Yes 81 81%
No 19 19%
Total 100 100%

FIGURE NO:- 3

No. of responses
No
Yes
19 0%
No
Yes
81%

Interpretation:
• 8
The graph above shows that 81% of workers think their work is creative.
6
19% of workers believe their work isn't particularly imaginative..

36
 4. How do you act at your workplace?
Table no :4
Name of the attribute No. of responses Percentage
Very serious 30 30%
Serious to some extent 25 25%
neutral 5 5%
Jovial 12 12%
Aggressive 30 30%
Total 100 100%

Figure no:- 4

30

15%
Serious to some extent
3%
7% neutral
Jovial
58% Aggressive
17%
Total

Interpretation:
The aforementioned statistics clearly show that 35% of employees take their professions very
seriously. About 25% of employees in some manner take their employment seriously. 5% of
8
employees say they have no opinion on how they behave at work. · A 12% upbeat mood.
30% of employees act aggressively at work.

37
 5. How your superiors treat you at workplace?
Table no.5
No. of responses Percentage
excellent 30 30%
Good 36 36%
Moderately Good 27 27%
Not bad 7 7%
Bad 0 0%
Total 100 100%

Figure no:- 5

No. of responses

7%
31% 6
27% excellent
Good
Moderately Good
37%
Not bad

Interpretation
The aforementioned statistics clearly show that 30% of employees think their managers treat
them extremely well at work.
36% of employees say they get favorable treatment from their managers.
55 6
27% of employees think that their managers treat them fairly at work. Approximately 7% of
38
employees think they are not mistreated by their managers at work.
0% of employees think that their superiors mistreat them at work.

6
38
6. Do your family members provide enough support to you at work?
Table no :6

Name of the attribute No. of responses Percentage

Yes 82 82%
No 18 18%
Total 100 100%

Figure no:- 6

No. of responses

0%
Yes
41%
50% No
Total
9%

Interpretation:
From the above table it is clear that,
• 82% of personnel’s have support from their family members.
8
• 18% of personnel’s do not have any support.

6
39
 7. How do you feel about working conditions of organization?
Table no :7
Name of the attribute No. of responses Percentage
8
a)Good 52 52%
b)Moderately good 19 19%
c)Excellent 14 14%
d)Bad 11 11%

Total 100 100%

Figure no :- 7

60
40
20 No. of responses
0
No. of responses

Interpretation:
11
From the above table, 52% of respondents feel good about working conditions of
17
organizations.19% of respondents feel moderately good about working conditions of
11
organization. 14% Re spondents feel excellent about working conditions of
17
organizations.11% of respondents feel bad about working conditions of organizations.

40
1
8. Do you feel stress in organization because of personal reasons?
Table no :8
a. Yes ( ) b. No ( )
Name of the attribute No. of responses Percentage
Yes 34 34%
No 66 66%
Total 100 100%

Figure no :- 8

b. No ( )
Name of the
attribute
0 17% Yes

50%
33% No

Total

Interpretation:
From the above table it is clear that,
• 34% of personnel’s feel they are stressed because of personal reasons.
• 66% of personnel’s feel they are not stressed because of personal reasons.

41
 9. Do you have specific relaxation timings in your organization?
Table no :9
Name of the attribute No. of responses Percentage
Yes 49 49%
No 51 51%
Total 100 100%

Figure no :- 9
120

100

80

60

40 No. of responses

20

0
Yes No Total

Interpretation:
From the above table it is clear that,
5
 49% of Employees have time to relax in organization.
 51% of Employees do not have time to relax in organization.

1
42
 10. Under what conditions you feel stress in organization?
Table no :10
Name of the attribute No. of responses Percentage
a) When more 37 37%
work/responsibility is added
b) When someone keep on 18 18%
monitors your work
c)when new technologies 13 13%
introduced
d)above all 28 28%
e) none of above 4 4%
Total 100 100%

Figure no:- 10

5
N o. of responses
a) When more
2% work/responsibility is
added
14% 1
7% b) When someone keep
9% 52% 50% on monitors your work

18%
c)when new
technologies introduced

Interpretation:
From the above table it is clear that,
5
 37% of personnel’s feel stress when more work is added in organization.
18% of personnel’s feel stress when someone monitors their work.

13% of personnel’s feel stress when new technologies introduced into organization.


1
43
11. Do you feel time management is important to avoid stress?
Table no :11
No. of responses Percentage
Yes 82 82%
No 18 18%
Total 100 100%

Figure no :- 11

100
90
80
70
60
50
40 18
No. of responses
30
20
10
0
Yes No Total

Interpretation:
From the above table it is clear that,
5
• 82% of respondents feel time management is important to avoid stress.
• 18% of respondents do not feel important.

1
44
 12. Do you feel enough time for food and sleep?
Table no :-12
Name of the attribute No. of responses Percentage
Yes 47 47%
No 53 53%
Total 100 100%
Figure no :-12

Responses
54%
52%
50%
48% Responses
46%
44%
Yes No

Interpretation:
From the above table it is clear that,
5
 47% of employees find enough time for food and sleep.
 53% of employees do find enough time.

45
13. Do you feel stress in organization because of personal reasons?
1
Table no :13
Name of the attribute No. of responses Percentage
Yes 29 29%
No 71 71%
Total 100 100%

Figure:13

Total
No. of responses
No

Yes
18
0% 20% 40% 60% 80% 100%

Interpretation:
From the above table it is clear that,
5
• 29% of employees feel stress due to their personal reasons.
• 71% of employees do not feel stress due to their personal reasons.

1
46
14. Do you have the habit of taking sleeping tablet every day?
Table no :14
Name of the attribute No. of responses Percentage
Yes 8 8%
No 92 92%
Total 100 100%

Figure no :- 14

120

100

80

60 No. of responses

40

20

0
Yes No Total

Interpretation:
From the above table it is clear that,
5
• 8% of personnel’s have the habit of taking sleeping tablet every day.
19 19
• 92% of personnel’s do not have the habit of taking sleeping tablet.

1
47
 15. Do you feel stress when you go out to deal with clients?
Table no :15
No.of responses Percentage
Yes 37 37%
No 63 63%
Total 100 100%

Figure no :-15
120

100

80

No. of responses
60

40

20

0
Yes No Total

From the above table it is clear that,

Interpretation:
5
• 37% of employees feel stress while dealing with clients.
• 63% of employees do not feel stress while dealing with clients.

1
48
16. Do you run after work every time?
Table no :16
Name of the attribute No. of responses Percentage
Yes 68 68%
No 32 32%
Total 100 100%

Figure no : 16

No. of responses

0% Yes
34% No
50%
Total
16%

Interpretation:
From the above table it is clear that,
5
• 68% of employees run after their work every time.
• 32% of employees do not after their work.

49
 46
17. How are you treated when you accomplish something?
1
Table no :17

No. of responses Percentage

Recognized 61 61%
Not Recognized 39 39%
Total 100 100%

Figure no : 17

Interpretation:
From the above table it is clear that,
33 18
• 61% of the employees feels that they are recognized for their work.
33 65
• 39% of the employees feels that they are not recognized for their work.

50
51
2
52
 20. How serious your boss is about the targets?
Table no :20
No. of Responses Percentage
Very Serious 81 81%
Little Serious 19 19%
Total 100 100%

Figure no :20
14
120
100
80
60
40
20
0 No. of Responses
Very Little Total
Serious Serious

Interpretation:
From the above table it is clear that,
2
• 81% of personnel’s feel that their boss is very serious about the targets.
• 19% of personnel’s feel that their boss little serious about the targets.

53
 CHAPTER-V
FINDINGS & CONCLUSIONS
SUGGESTIONS

54
 FINDINGS

• A quarter of the workforce has communication issues.

• Of them, 75% hold upbeat opinions.
• More than 80% of them have the ability to overcome challenges.
• 70% of them say they like working there.
35
• While 82% of employees get support from family members, just 18% of
employees receive no aid.
• Only 49% of employees get the opportunity to unwind at work, compared to
51% of employees.
2
• 37% of employees in firms say they experience stress when additional work is
added, 18% say they experience stress when someone else handles their job duties,
and 13% say they experience stress when new technologies are introduced.
According to 82% of respondents, effective time management is crucial to
avoiding problems.

55
 SUGGESTIONS

14
On the basis of the analysis and interpretation of the data, the following suggestions may
be made:
2
• When developing a plan to reduce employee stress, management should take use of
recreational activities.
• Management has to adjust overtime benefits for workers.
• Each branch should communicate with HR at least once every three months.
13
• Programs for stress management should be rigorously offered on a regular basis.
• Interaction should be promoted to remove obstacles to communication.

56
 CONCLUSIONS
2
• There is little communication between the human resources division and the workers. The
majority of individuals only speak with HR when they need to retire or get compensation.
• The employees, who believe that the company abuses them by having them work hard for
money, are not treated with respect.
• Disruptive hiring procedures that hinder communication amongst colleagues.
• The absence of organizational support for stress management initiatives.
• A general lack of optimism among many workers: Customers are informed when employees
41
act improperly toward the business. The reputation of the business can suffer.
• Ineffective communication between leaders and team members. Team leaders are under
2
more pressure to get candidates to work since they were employed improperly, which has put
them under a lot of stress.
• A high employee turnover rate.
• The majority of the workforce has been with the company for over a year.
• The majority of workers are happy with their current circumstances.
• The majority of occupations are in the creative industry.
• The majority of workers take their jobs seriously.
• The vast majority of workers believe that their supervisors watch out for them at work.
• Most workers get assistance from their families.
14
• The majority of workers at the firm are happy with their working conditions.
• The majority of workers don't experience stress from personal matters.
26
• The majority of the workforce at the company seldom sit around.
• Most workers experience stress when a firm adds extra work.
• The majority of workers agree that stress reduction depends on having effective time
2
management abilities. The majority of workers do have enough of time, and they seldom
experience personal stress.
• The majority of workers don't often use sleeping pills.
• Most workers say they don't feel too stressed out when they engage with customers.
• The majority of workers leave when their shift is over.
• The great majority of workers believe their efforts are appreciated.
• Despite often falling short of their goals, the majority of workers believe they are treated
fairly.
62
• The majority of workers get along well with one another.
51
• Most workers believe that their management takes the objectives seriously.

57
 BIBLIOGRAPHY

books recommended
Ravi Shanker, Satish Pai, 2002 for Himalaya publications
House for stress management
India's Meetha Nanda 2006 log publications
Stress Reduction
by Dr. Andrew Gloizek, published in 2009 by Magna
Stress Reduction
Year 1993; Merrill F. Raber, M.S.W., Ph.D.; and George Dyck, M.D.
Controlling Stress

Websites:
www.stressmanagement.com
www.healthpsychology.com
www.amazon.in
www.selfgrowth.com
www.wikipedia.com

58
 ANNEXURE
Questionnaire for MBA in Human Resources
College: Topic: Stress Management

I would appreciate it if you could take a moment to respond to the questionnaire. The
information obtained from the company is exclusively used for academic research. I can
ensure you that the data we have on you will be kept private.

Identifying Information: Department:

1. How long have you been employed by this company?

One of the following is true: a. > 1 year() b. 1 year()
c. 2 to 5 years() d. more than 5 years()

Do you feel comfortable in your current position?

(1) Yes (2) No (1)

3. Do you consider the job you're doing right now to be creative?

(1) Yes (2) No (1)

4. How do you conduct yourself at work?

Very serious (a), jovial (b), somewhat serious (c), and aggressive (d) are all examples of
behavior.

5. How are your coworkers and superiors treating you?

Good(), Moderately Good(), Not Bad(), and Bad()

6. Does a family member provide you adequate assistance so that you can work?
A. If so () B. If not ()

7. How do you feel about the workplace policies of the company?

A good (), a somewhat good (), an excellent (), and a bad () are all possible outcomes.

59
8. Do you experience stress at work for personal reasons?
(1) Yes (2) No (1)

9. Does your company have set downtimes for relaxation?

(1) Yes (2) No (3)

10. When do you feel stressed out in your organization?

When additional work or responsibilities are added, a. someone continues to supervise my
job, b. new technologies are introduced into the business, and c.
D. None of the aforementioned () e. aforementioned all ()

11. Do you believe that time management is crucial for reducing stress?
(1) Yes (2) No (1)

Do you have enough time for eating and sleeping?

(1) Yes (2) No (1)

13. Do you experience stress at work for personal reasons?

A. If so () B. If not ()

14. Do you usually use a sleeping pill each day?

(1) Yes (2) No (1)

15. Do you experience tension while dealing with customers on the go?
(1) Yes (2) No (1)

16. Do you always sprint home from work?

(1) Yes (2) No (1)
17. How are you treated when you accomplish something?
The following are the possible outcomes: a. Recognized() b. Not recognized()

18. How are you handled when you fall short of a goal?
A. Poorly treated() B. Well-treated()

60
19. What kind of relationships do you have with your friends?
Cooperative () and non-cooperative () behaviors

20. How committed is your supervisor to meeting the goals?

One of the following scenarios applies: a. highly severe () b. somewhat serious ()

61