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Fatigue Monitoring and Management across Different Industries

Article in Proceedings of the Human Factors and Ergonomics Society Annual Meeting · September 2016
DOI: 10.1177/1541931213601230

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Proceedings of the Human Factors and Ergonomics Society 2016 Annual Meeting 993

Fatigue Monitoring and Management across Different Industries


Ranjana K. Mehta, Texas A&M University, College Station, TX, USA
S. Camille Peres, Texas A&M University, College Station, TX, USA
Linsey M. Steege, University of Wisconsin – Madison, Madison, WI, USA
Jim R. Potvin, Potvin Biomechanics Inc., Ontario, Canada
Mike Wahl, Definitions Health and Wellness, NL, Canada
Laura M. Stanley, Montana State University, MT, USA
Thomas E. Nesthus, FAA Civil Aerospace Medical Institute, OK, USA

Fatigue, often defined as a physiological state of reduced mental or physical performance


capability resulting from sleep loss, circadian phase, or workload (physical or cognitive), has
been implicated as a critical risk factor resulting in severe injuries and accidents. A great deal of
research has been done into the identification, measurement, and management of fatigue,
however it is still poorly understood. This may be due to the characteristics and variability of
work conditions across different industries; for example, fatigue in manufacturing is largely
related to physical demands, and in aviation fatigue is related to sleep and shift-work. This panel
will comprise of academics and practitioners across manufacturing, healthcare, transportation,
aviation, and oil and gas industries. Topics covered within each industry will include fatigue
causes and consequences, existing fatigue monitoring/management practices, barriers to fatigue
monitoring and management, and recommendations/discussions around improving the current
state.

INTRODUCTION PANELISTS

Fatigue may be defined as a physiological state of Occupational Fatigue in Nursing


reduced mental or physical performance capability (Presenter: Linsey M. Steege, Ph.D., School of Nursing,
resulting from sleep loss or extended wakefulness, University of Wisconsin – Madison, Madison, WI)
circadian phase, or workload (mental and/or physical
activity) that can impair an operator’s alertness and Occupational fatigue in nursing is a
Copyright 2016 by Human Factors and Ergonomics Society. DOI 10.1177/1541931213601230

ability to work safely or perform safety related duties. multidimensional (e.g., mental and physical fatigue) and
Fatigue is a multi-dimensional construct and can be multistate (acute and chronic) construct that is associated
acute or chronic in nature (Mehta and Agnew, 2012; with negative outcomes for nurses, the patients they care
Mehta and Parasuraman, 2014). Moreover, the interplay for, and healthcare organizations (Barker & Nussbaum,
between the various aspects of fatigue, such as sleep, 2011; Smith-Miller, Shaw-Kokot, Curro, & Jones,
shift, or workload, can alter the severity of fatigue 2014). Specifically, increased fatigue has been linked to
outcomes. Adding to these challenges, factors such as decreased nurse performance, health, and well-being
variability in work conditions, organizational safety (e.g., Barker & Nussbaum, 2011; Geiger-Brown et al.,
culture, worker profiles, and distinct barriers within each 2004; Smith-Miller et al., 2014); patient safety (e.g.,
industry increase the complexity and difficulty with Trinkoff et al., 2011); and nurse satisfaction and
which fatigue can be monitored or managed. This panel retention (e.g., Josten, Ng, & Thierry, 2003). Sources of
will focus on the similarities and dissimilarities across fatigue in nurses span all components of the nursing
industries on existing fatigue monitoring and work system and include circadian demands (long work
management and barriers to effective fatigue hours and shift schedules), organizational culture,
management practices. The discussions, across the psychosocial factors, time demands, design of the
different industries, may facilitate information physical environment, and task demands (Chen,
dissemination on existing practices and offer Daraiseh, Davis, & Pan, 2014; L. Steege & Dykstra,
opportunities for practitioners and academics to 2016; L. M. Steege, Drake, Olivas, & Mazza, 2015).
deliberate on potential solutions for existing barriers to Multilevel Fatigue Risk Management Systems have not
effective fatigue management. been widely implemented in nursing work systems thus
far. Rather, existing guidelines and interventions have
Proceedings of the Human Factors and Ergonomics Society 2016 Annual Meeting 994

emphasized the joint responsibilities of individual nurses with a total of 9 complex isometric effort time-histories
and healthcare organizations to monitor and address of either the handgrip muscles or thumb flexor muscle.
fatigue and associated risks ("Addressing Nurse Fatigue These data were used to develop and validate a modified
to Promote Patient Safety and Health: Joint version of a three-compartment (rested, active and
Responsibilities of Registered Nurses and Employers to fatigued motor units) model proposed by Xia & Frey-
Reduce Risks," 2014; Scott, Hofmeister, Rogness, & Law (2008). The method shows promise for predicting
Rogers, 2010). fatigue accumulation with a wide array of tasks, and we
Current recommendations and strategies for will demonstrate its use within current digital human
addressing fatigue in practice include improving sleep modeling software, where full time-histories can be
hygiene among individual nurses, and implementing rest simulated.
break policies, shift length and scheduling restrictions
and rides home for nurses in healthcare organizations
("Addressing Nurse Fatigue to Promote Patient Safety Physiology Based Approach to Fatigue – Working in
and Health: Joint Responsibilities of Registered Nurses Remote Locations
and Employers to Reduce Risks," 2014). Effective (Presenter: Mike Wahl PhD(c), CK – Managing
fatigue monitoring and management in nursing systems, Director, Definitions Health and Wellness)
though, is limited by a lack of measures of nurse fatigue,
limited data to characterize multidimensional demands After a number of high-profile disasters (most notably
during nursing work and predict fatigue risks, and a the Ocean Ranger disaster and Piper Alpha in 1988 in
professional culture in nursing that accepts fatigue as a which 167 personnel lost their lives), oil and gas
“part of the job” and resists accepting help or industry companies as well as other organizations
acknowledging fatigue (L. Steege & Dykstra, Under working in remote locations are making every effort to
Review; L. Steege & Pinekenstein, In Press). ensure that their accident rates are kept as low as
Future work is needed to: 1) Identify new strategies possible. The focus on ‘accident’ prevention is the main
to monitor work demands to predict fatigue and driver for most Health, Safety and Environmental
associated risks in the context of nursing work systems, (HS&E) programs. For most industrial accidents, there is
2) Implement decision support tools to guide nursing a causal chain of organization conditions and human
decision-makers in managing fatigue in the nursing work errors with Reason (1990) indicating that human-factors
force, and 3) Develop a safety culture related to fatigue causes can be attributed to 70-80% of accidents in high-
in nursing, beginning in nursing education programs and hazard industries.
spanning nursing workplaces and professional Working in remote locations such as the offshore
organizations. drilling process is inherently dangerous, arduous and
socially isolating (Elliott 1985; Ulleberg and Rundo
1997). The environment is characterized by constant
Taking the Blinders Off: Maturing Ergonomics from noise and activity, and the employees live and work in a
Single Task Analyses to Quantifying Muscle Fatigue restricted working location for a period of time without
from Whole Jobs any breaks. Most of the workforce is male, engaged in
(Presenter: Jim R. Potvin & Michael W. Sonne, Potvin blue and gray collar jobs, and there is a significant
Biomechanics Inc., Ontario, Canada) portion of the population at risk for health and fatigue
related conditions. Consequently the working
In automotive manufacturing, fatigue is most often environment in a remote location contains many
considered to be a reduction in the force generating environmental and organizational factors that are
capacity of muscles, or muscle groups, resulting from potential sources of fatigue, i.e. demands in an
repetitive work. Unfortunately, most current ergonomic individual’s environment that are perceived to be a threat
assessment tools tend to have tunnel vision, in that they to the individual (Caplan et al, 1975). The combination
can only determine the acceptability of either a task with of heavy equipment, immense physical forces and
a single effort (eg. biomechanics software), or a geological uncertainty with numerous personnel creates
‘monotask’ stereotypically performed on-then-off an overall risk for fatigue related accident and incident.
repetitively over a work day (eg. ACGIH TLV for hand Several studies on working in remote locations show
activity). While there is a need for an ergonomic tool to there is an association between job stress, strain and
assess more complex sequences of different efforts, few health problems (Theorell and Karasek 1996; Ulleberg
studies exist in the literature to facilitate an and Rundo 1997). In the case of the offshore oil
understanding of how muscles fatigue and recover over industry, the fundamental nature of offshore operations
the course of such tasks. We conducted five studies, is unlikely to change in the short term and some aspects
Proceedings of the Human Factors and Ergonomics Society 2016 Annual Meeting 995

like geological uncertainty will always be present. Fatigue Risk Management in Commercial Flight
However, the focus on safety performance with respect Operations
to fatigue management has typically been placed on (Presenter: Thomas E. Nesthus, Ph.D. FAA Civil
short-term management and policy rather than an overall Aerospace Medical Institute, Oklahoma City, OK)
approach to reducing fatigue by addressing human
factors. New fatigue mitigation approaches have been
In years to come, shifts in industry structure (majors recently implemented in commercial passenger flight
versus independents), aging infrastructure, deep water operations. Triggered by the Colgan Air accident near
operations, new drilling and production technology, Buffalo NY, regulations governing commercial pilot
more complex wells, and the turnover of the owner and flight and duty time limitations and rest requirements
contractor operations workforce may affect company- were revised to incorporate aspects of fatigue mitigation,
level and industry-wide HS&E performance sleep, and circadian rhythm science. In addition to 14
(Jablonowski 2006). Industry has long recognized the CFR part 117’s internal changes to improve fatigue
risk associated with fatigue management; however, the management, section 117.7 provides an optional process
human factors underlying a physiology based approach for the authorization of flight operations that exceed the
to fatigue mitigation, that considers individual and limitations of other sections of the regulation.
occupational risk factors related to health status, is Additionally, Congress enacted the Airline Safety and
novel. These factors include obesity status, age, Federal Aviation Administration Extension Act of 2010,
nutritional requirements, illnesses or chronic injuries, referred to as Public Law 111-216, requiring all part 121
mental stresses and anxiety. The examination of these certificate holders to develop and implement a Fatigue
physiological variables, as they relate to workers in the Risk Management Plan designed to mitigate fatigue on a
oil and gas industry, provides insights regarding day-to-day basis for flight operations falling within the
strategies that organizations can incorporate to address structure of the regulation. This presentation discusses
fatigue which yield a measurable impact on safe the critical consequences of fatigue, the risk factor
operations. background, and sequence of regulation change. It also
describes how science has played a significant and
continued role in monitoring and managing flight crew
Fatigue Monitoring Technologies for Detecting fatigue, even during extended long haul and ultra-long
Driver Drowsiness range flight operations. Challenges remain for carriers to
(Presenter: Laura M. Stanley, Associate Professor – support the scientific requirements for data acquisition
Mechanical & Industrial Engineering Department, and analysis in validating their Fatigue Risk
Montana State University) Management System proposals, but the result of these
scientific evaluations advances our knowledge and
This talk will provide a review of the technologies understanding of fatigue in aviation.
and methodologies for detecting driver drowsiness.
Each year, the National Highway Traffic Safety
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