Questionnaire

Consent
My name is Khumbo Ndhlovu, an undergraduate student from Pentecostal Life University. I am
pursuing a Bachelor’s Degree in Procurement and Supply Chain Management. I am currently
carrying out a study titled “An assessment on the effect of Warehouse Management Systems
on Supply Chain: A Case of Demeter Seed Malawi”. The study focuses on studying the effect
of Warehouse Management systems such as ERP, Standalone systems and Cloud based
warehouse management systems on the supply chain. The information obtained will be used for
academic purposes only. Therefore, I have identified you as one of the key respondents in my
study. This is the questionnaire which you are humbly requested to respond. I wish to assure that
the data you will provide will be treated with utmost confidentiality. Thanks in advance for
taking your time to participate in this study.

SECTION A: DEMOGRAPHIC INFORMATION

1. What is your age?
18-24 25-34 35-44 55-64 65 or above

2. Gender
Male Female Others

3. What is your highest level of education?

Primary level Secondary level Tertiary level

4. Employment status
Employed full-time

Employed part-time other

5. Industry
Finance Procurement Supply Chain

Human Resource Management Retail and Manufacturing Other

Section B

Using the 5-points Likert scale, to what extent do you rate your overall level of agreement with
the following statements on the electrification? (1=strongly disagree; 2=disagree; 3=neutral;
4=agree; 5=strongly agree)

No: Attributes 1 2 3 4 5

Supply Chain
improvement

4 The implementation of standalone The

systems has improved the company's implementation
ability to track and manage inventory. of Warehouse
Management
Systems
(WMS) has
significantly
improved the
overall
efficiency of
our supply
 chain.

Overall Satisfaction

1 Overall, how satisfied are you with Dissatisfied Cloud-based

the impact of Warehouse Management Warehouse
Systems (including ERP,Cloud-based Management
and Standalone systems) on your Systems have
supply chain? enhanced the
agility and
scalability of
our supply
chain.

Open-Ended Feedback

1 Please provide any additional comments or feedback regarding your experience with Warehouse
Management Systems and their impact on your supply chain: