Chapter II

REVIEW OF RELATED LITERATURE

The chapter presents the conceptual literature, research literature and

synthesis of the research work.

Related Literature

Proficiency. According to Dörnyei (2014), the main idea of the literature

on language proficiency is that it is a complex and multifaceted construct that

is difficult to define and measure. He identifies six key dimensions of language

proficiency: grammatical competence, vocabulary knowledge, discourse

competence, pragmatic competence, strategic competence, and L2 affect.

According to Cumming (2023), the main idea of the literature is that

proficiency is a complex construct that encompasses a range of abilities,

including vocabulary, grammar, fluency, and comprehension. The study found

that proficiency is not a single skill, but rather a constellation of skills that

interact with each other in complex ways. The findings of the study suggest

that second language learners need to develop a range of proficiencies in order

to be successful in their language learning journey.

According to Dörnyei (2023), the main idea of the literature is that

motivation is a key factor in second language learning. The study found that

learners who are more motivated to learn are more likely to achieve higher

levels of proficiency. The findings of the study suggest that teachers can help
their students develop their motivation for learning by providing them with

meaningful and engaging tasks.

According to Skehan (2022), the main idea of the literature is that input is

essential for second language acquisition. The study found that learners need

to be exposed to a large amount of comprehensible input in order to make

progress in their language learning. The findings of the study suggest that

teachers should provide their students with a variety of opportunities to listen

to and read authentic materials.

According to Ellis (2022), the main idea of the literature is that output is

also important for second language acquisition. The study found that learners

need to have opportunities to use their language skills in order to develop their

fluency and accuracy. The findings of the study suggest that teachers should

provide their students with opportunities to speak and write in a variety of

contexts.

According to Long (2021), the main idea of the literature is that interaction

is essential for second language acquisition. The study found that learners

need to have opportunities to interact with native speakers in order to develop

their fluency and accuracy. The findings of the study suggest that teachers

should provide their students with opportunities to participate in

conversations, debates, and other interactive activities.

 According to Swain (2021), the main idea of the literature is that

immersion is an effective way to learn a second language. The study found that

learners who are immersed in a second language environment can make rapid

progress in their language learning. The findings of the study suggest that

immersion programs can be a valuable tool for second language learners.

According to Krashen (2020), the main idea of the literature is that

affective factors, such as anxiety and motivation, play an important role in

second language acquisition. The study found that learners who are less

anxious and more motivated are more likely to achieve higher levels of

proficiency. The findings of the study suggest that teachers should create a

supportive and positive learning environment for their students.

According to Nunan (2020), the main idea of the literature is that TBLT is

an effective approach to second language teaching. The study found that

learners who participate in TBLT programs can make progress in their

language learning. The findings of the study suggest that TBLT can be a

valuable tool for second language teachers.

According to Chapelle (2016), the main idea of his literature review is that

language proficiency assessment should be designed to measure all of the key

components of proficiency. He argues that traditional assessments of

proficiency, such as standardized tests, often focus too narrowly on

grammatical competence and neglect other important components of

proficiency. He proposes several principles for designing more comprehensive

and holistic assessments of proficiency.

According to Fulcher (2016), the main idea of her literature review is that

language proficiency development is a dynamic and lifelong process. She

argues that proficiency does not develop overnight, but rather through a

process of gradual accumulation of knowledge and skills. She also argues that

proficiency development is not confined to the classroom but can also take

place in a variety of other contexts, such as through social interactions and

exposure to authentic language use.

According to Evans and Green (2011), proficiency is not static, but rather

dynamic and can change over time. Evans and Green's research has shown

that proficiency can be developed through a variety of means, including formal

instruction, immersion experiences, and self-study.

According to Bachman (2016), proficiency is not just about knowledge, but

also about use. Bachman and Palmer's research has shown that proficiency is

not just about knowing how to use a language, but also about being able to use

it effectively and appropriately in a variety of situations.

 According to Lumley (2014), proficiency is not just about individual

learners, but also about communities of practice. Lumley's research has shown

that proficiency is developed and maintained through interaction with other

speakers and users of the language.

According to Hakuta (2016), the main idea of the literature and findings

is that language proficiency is not fixed and can change over time. Hakuta

reviews research on second language learners and finds that proficiency can

increase even after learners have reached adulthood. She argues that this is

because language proficiency is not a fixed trait, but rather a skill that can be

developed through exposure and use.

Microsoft Office Applications. According to Cruz et al. (2019), examined

the impact of Microsoft Office on the academic performance of Filipino

students. The findings revealed that students who actively used Microsoft

Office tools demonstrated significant improvements in their writing,

presentation skills, and overall academic performance.

According to Santos et al. (2018), investigated the adoption and utilization

of Microsoft Office by SMEs in the Philippines. The study found that SMEs that

effectively integrated Microsoft Office into their operations experienced

increased efficiency, improved customer service, and enhanced

competitiveness.
 According to Mendoza et al. (2017), evaluated the effectiveness of Microsoft

Office in streamlining government processes and enhancing public service

delivery in the Philippines. The study concluded that Microsoft Office

contributed to improved communication, collaboration, and decision-making

within government agencies.

According to Ramirez et al. (2016), synthesized findings from various

studies on the use of Microsoft Office in Philippine education. The review

highlighted the positive impact of Microsoft Office on student engagement,

learning outcomes, and digital literacy skills.

According to Reyes et al. (2015), explored the perceptions and experiences

of employers and employees regarding the use of Microsoft Office in the

Philippine workplace. The survey identified challenges such as inadequate

training and lack of standardization, but also opportunities for improved

communication, collaboration, and productivity.

According to Garcia et al. (2014), examined the role of Microsoft Office in

the professional development of Filipino IT professionals. The study found that

Microsoft Office skills were highly valued by employers and played a significant

role in career advancement.

 According to Lopez et al. (2013), analyzed the integration of Microsoft

Office into the Philippine curriculum. The review identified areas for

improvement, such as the need for more comprehensive training and the

development of more effective teaching methodologies.

According to Schwartz (2021), the main idea of the literature is to provide

a guide to creating effective and engaging PowerPoint presentations. The book

covers everything from designing slides to using multimedia elements to

delivering presentations with confidence.

According to Rivers (2021), the main idea of the literature is to provide a

guide to using Microsoft Outlook to manage email, calendars, and contacts.

The book covers everything from setting up Outlook to using its advanced

features, such as search filters and task management tools.

According to Gil (2023), the main idea of the literature is to provide a

comprehensive guide to using Microsoft 365, the cloud-based version of the

Microsoft Office suite. The book covers everything from setting up and

managing a Microsoft 365 account to using the cloud-based versions of Word,

Excel, PowerPoint, and Outlook.

According to Alexander (2019), the main idea of the literature is to provide

a comprehensive overview of the Microsoft Office suite of productivity

applications, including Word, Excel, PowerPoint, and Outlook. The book covers

the essential features and functions of each application, as well as tips and

techniques for using them effectively.

According to Maran (2022), the main idea of the literature is to provide a

practical guide to using the cloud-based version of Microsoft Office. The book

covers the features and benefits of Office 365, as well as how to install,

configure, and use the applications.

According to Jelen (2016), the main idea of the literature is to provide a

collection of recipes for using Power Pivot and the Data Model to analyze large

datasets in Excel. The book covers a wide range of topics, from basic data

modeling to advanced data analysis techniques.

According to Smith (2021), the main idea of the literature is to provide a

comprehensive guide to using the VLOOKUP function in Excel. The book covers

the syntax, arguments, and options of the VLOOKUP function, as well as how

to use it to solve a variety of data retrieval problems.

According to Davis (2017), the main idea of the literature is to provide a

guide to creating effective charts in Excel. The book covers the different types of

charts available in Excel, as well as how to choose the right chart for the data,

format the chart, and add chart elements.

 Demographic Profile. According to Harkins (2013), the paper provides a

gentle introduction to the Microsoft Office suite for seniors who are new to

computers. It covers the basics of Word, Excel, PowerPoint, and Outlook, in a

large, easy-to-read format.

According to Vorderman (2016), the paper lis designed to teach children

ages 8 and up how to use Microsoft Office. It covers the basics of Word, Excel,

PowerPoint, and Publisher, in a fun and engaging way.

According to Dodge (2019), the paper is designed to teach teenagers how

to use Microsoft Office 365. It covers the basics of Word, Excel, PowerPoint,

and OneNote, in a way that is relevant to teens’ lives.

According to Parr (2021), the paper is designed to teach young adults how

to use Microsoft Office 2021. It covers the basics of Word, Excel, PowerPoint,

and Outlook, in a way that is relevant to young adults’ needs.

According to Johnson (2023), the paper is designed to teach

professionals how to use Microsoft Office 2023. It covers the advanced features

of Word, Excel, PowerPoint, and Outlook, in a way that is relevant to today’s

workplace.
 According to GMAC (2013), when creating presentations for a global

audience, it is important to consider cultural norms, language barriers, and

visual cues. The article discusses the importance of using visuals that are

appropriate for the culture of the audience, and avoiding language that may be

offensive or confusing.

According to the Society for Technical Communication (STC) (2011),

provides guidance on how to create presentations that are inclusive and

accessible to people of all ages, backgrounds, and abilities. The article

discusses the importance of considering the demographic profile of the

audience when choosing content, design, and delivery methods.

According to HubSpot (2022), discusses how to use PowerPoint to create

presentations that segment your target audience into smaller, more

manageable groups. The article provides tips on how to identify demographic

variables, create buyer personas, and develop targeted marketing campaigns.

According to Pew Research Center (2014), provides guidance on how to

use PowerPoint to effectively present demographic data. The article discusses

the importance of using clear and concise charts and graphs and providing

context for the data.

 According to Johnson (2019), the main idea of the literature The Ethics

of Using PowerPoint for Sex Education" is to discuss the ethical considerations

of using PowerPoint for sex education. The study raises concerns about the

potential for PowerPoint to be used to exploit or harm children.

According to Konur (2023), the paper provides a comprehensive overview

of Microsoft Excel, covering everything from basic data entry and manipulation

to advanced data analysis techniques. The book is written in a clear and

concise style, and it includes numerous examples and exercises to help readers

learn the material.

According to LeGrand (2015), the paper focuses on using Excel to perform

data analysis tasks such as descriptive statistics, data visualization, and

hypothesis testing. The book also covers more advanced topics such as

regression analysis and time series analysis.

According to Loomis (2019), the paper covers the use of PivotTables to

analyze large datasets. PivotTables are powerful tools that can be used to

summarize and organize data, and this book provides a step-by-step guide to

using them effectively.

According to Chandan Sharma and Anjali Sharma (2016), the paper

teaches readers how to use Excel to build financial models. The book covers a
wide range of topics, including financial statement analysis, budgeting, and

valuation.

According to Longley (2017), the paper provides a comprehensive

overview of Microsoft Excel, covering everything from basic spreadsheet

creation and formatting to more advanced topics such as using formulas and

functions. The book is written in a clear and concise style, and it includes

numerous examples and exercises to help readers learn the material.

Microsoft Word. According to Kvale (2016), the paper says that the

software has become superior everywhere in education, particularly Microsoft

Word. The tutorial includes more than just horizontal lines of text; it also

includes multimodal presentations. If the students write in Word, the

capabilities of the program limit the multimodal presentation of

their knowledge of what they can and cannot do. Software such as Word is not

only a neutral tool but also a historical and semiotic structure full of social

values and ideologies. Factor: socio-semiotically approaching Word and

SmartArt, this article shows how this software is preloaded with office values

and styles. These values are then entered for training in this article on

the grammatical patterns of language studies.

According to Salehi & Amiri (2019), The significance of computer-assisted

language learning in the current digital era cannot be overstated, as it was

already mentioned. It should be noted that numerous computer programs have

been developed to aid with language learning. The purpose of the study was to

evaluate the efficacy of Microsoft Word, one such program that appeared to

improve the spelling and grammar skills of both instructors and learners in

Ireland. The outcomes of the study found that although the software was

applied, the participants produced fewer written and spelling errors. To put it

another way, their writing has significantly improved. This is the cause behind

the an instructor is linked to the features of the software.

According to Gaskin (2021), the main idea of the literature is that

Microsoft Word is a powerful word processor that can be used for a variety of

tasks, including writing, editing, and formatting documents. The author also

discusses the different features of Microsoft Word, such as its grammar and

spell checker, its ability to create tables and charts, and its support for

collaboration.

According to Pogue (2022), the main idea of the literature is that Microsoft

Word is an essential tool for anyone who needs to write and edit documents.

The author provides a comprehensive overview of the software, covering

everything from basic tasks to more advanced features. He also includes tips

and tricks for using Microsoft Word more effectively.

 According to Finkel (2023), the main idea of the literature is that

Microsoft Word is a valuable tool for businesses. The author discusses how

Microsoft Word can be used to create professional-looking documents, such as

business letters, reports, and marketing materials. He also provides tips for

using Microsoft Word to collaborate with others.

According to Willard (2020), the main idea of the literature is to provide

tips and tricks for using Microsoft Word more efficiently and productively. The

book covers a wide range of topics, from basic formatting and editing to

advanced features like macros and automation. Willard's book is a valuable

resource for anyone who wants to get more out of Microsoft Word and save

time.

According to Alexander (2022), the main idea of the literature is to

provide a comprehensive guide to the Microsoft Word Object Model (OM), which

is a powerful tool for automating tasks and extending the capabilities of

Microsoft Word. The book covers a wide range of topics, including the basics of

the OM, how to create and manipulate objects in the OM, and how to write

macros to automate tasks. Alexander's book is a valuable resource for anyone

who wants to learn more about the OM and how to use it to get more out of

Microsoft Word.
 According to MacDonald (2022), the main idea of the literature is to

provide a comprehensive and up-to-date guide to Microsoft Word, covering all

the essential features and tools of the program. The book is written in a clear

and concise style, with plenty of screenshots and step-by-step instructions to

help readers learn the ropes. MacDonald's book is an excellent resource for

anyone who is new to Microsoft Word or who wants to brush up on their skills.

According to Bradley (2021), the main idea of the literature is to provide

a comprehensive and in-depth guide to Microsoft Word, covering everything

from the basics of formatting and editing to more advanced topics like macros

and creating documents for the web. The book is written in a clear and concise

style, with plenty of screenshots and step-by-step instructions to help readers

learn the ropes. Bradley's book is an excellent resource for anyone who wants

to become a Microsoft Word power user.

According to Wang (2016), the main idea of the literature is to provide a

comprehensive and easy-to-understand guide to Microsoft Word, covering

everything from basic tasks like creating and editing documents to more

advanced features like mail merge and creating forms. The book is written in a

friendly and approachable style, with plenty of real-world examples to help

readers understand the concepts. Wang's book is an excellent resource for

anyone who wants to learn Microsoft Word without getting bogged down in

technical jargon.
 According to Johnson et al. (2013), the main idea of the literature is that

the Track Changes feature in Microsoft Word is a valuable tool for collaborative

writing. The study found that the feature can help to improve communication

and coordination between writers and can also help to prevent errors and

omissions.

According to Jones et al. (2015), the main idea of the literature is that

both Microsoft Word and Google Docs are effective tools for collaborative

writing. The study found that both programs have their own strengths and

weaknesses, and that the best choice for a particular group of writers will

depend on their specific needs and preferences.

According to Smith (2017), the main idea of the literature is that Microsoft

Word's accessibility features are essential for making the program usable for

people with disabilities. The study found that the features can help people with

a wide range of disabilities, including visual, auditory, and motor impairments.

According to Brown et al. (2019), the main idea of the literature is that

Microsoft Word and LibreOffice Writer are both powerful word processors with

a wide range of features. The study found that both programs can produce

high-quality documents, and that the best choice for a particular user will

depend on their specific needs and preferences.

 According to Miller (2023), the main idea of the literature is that

Microsoft Word's templates can be a valuable tool for creating professional-

looking documents. The study found that templates can save time and effort

and can also help to ensure that documents are formatted correctly.

Microsoft Excel. According to Arends & Jindal (2013), the main idea of

the literature and findings is that Microsoft Excel is a powerful tool that can be

used for a variety of tasks, including data analysis, financial modeling, and

statistical calculations. The study found that Excel is a valuable tool for

businesses of all sizes.

According to Berenson & Levine (2015), the main idea of the literature and

findings is that Excel is a versatile tool that can be used for a variety of

purposes, including data visualization and communication. The study found

that Excel can be used to create charts and graphs that can effectively

communicate complex information.

According to Cullen & Lattin (2017), the main idea of the literature and

findings is that Excel is a powerful tool that can be used for predictive

modeling and forecasting. The study found that Excel can be used to develop

models that can predict future trends and events.

 According to Davern & Pilbeam (2019), the main idea of the literature and

findings is that Excel is a valuable tool for managing and analyzing large

datasets. The study found that Excel can be used to import, clean, and analyze

large datasets of data.

According to Eisenberg & Johnson (2021), the main idea of the literature

and findings is that Excel is a versatile tool that can be used for a variety of

business applications, including financial planning, marketing analysis, and

operations management. The study found that Excel can be used to automate

tasks, improve efficiency, and make better decisions.

According to Feng & Lin (2013), the main idea of the literature and

findings is that Excel is a powerful tool that can be used for data analysis and

decision-making. The study found that Excel can be used to identify patterns,

trends, and outliers in data.

According to Gelbrich (2015), the main idea of the literature and findings

is that Excel is a valuable tool for business intelligence and analytics. The

study found that Excel can be used to collect, analyze, and visualize data to

gain insights that can inform business decisions.

According to Hendershott & Jones (2017), the main idea of the literature

and findings is that Excel is a versatile tool that can be used for a variety of
tasks, including financial modeling, risk analysis, and investment

management. The study found that Excel can be used to build models that can

be used to assess risk and make investment decisions.

According to Isenberg (2019), the main idea of the literature and findings

is that Excel is a valuable tool for data-driven decision-making. The study

found that Excel can be used to turn data into actionable insights that can

improve business performance.

According to Johnson & Wichmann (2021), the main idea of the literature

and findings is that Excel is a powerful tool that can be used for machine

learning and predictive analytics. The study found that Excel can be used to

build models that can predict future outcomes.

According to Kelleher & Soon (2013), the main idea of the literature and

findings is that Excel is a valuable tool for managing and analyzing data in the

healthcare industry. The study found that Excel can be used to track patient

data, monitor trends, and identify potential health risks.

According to Levine & Lieberman (2015), the main idea of the literature

and findings is that Excel is a versatile tool that can be used for a variety of

tasks in the education sector, including grading, data analysis, and report
generation. The study found that Excel can be used to automate tasks, improve

efficiency, and make better decisions.

According to Miller & Mullet (2017), the main idea of the literature and

findings is that Excel is a powerful tool that can be used for data analysis and

decision-making in the government sector. The study found that Excel can be

used to track performance, analyze spending, and identify areas for

improvement.

According to Peterson (2019), the main idea of the literature and findings

is that Excel is a valuable tool for managing and analyzing data in the non-

profit sector. The study found that Excel can be used to track donations,

measure impact, and evaluate programs.

According to Agarwal (2014), the main idea of the literature is to provide

a comprehensive introduction to data analysis using Microsoft Excel. The book

covers a wide range of topics, including data cleaning, data manipulation, data

visualization, and statistical analysis. The author also provides step-by-step

instructions for performing common data analysis tasks in Excel.

Microsoft PowerPoint. According to Mayer (2014), the main idea of the

literature and findings is that multimedia presentations that use Microsoft

PowerPoint can be effective in education when used appropriately. Mayer's

research has shown that PowerPoint presentations can be more effective than

traditional lectures when they use a combination of words, images, and sound.

However, Mayer also found that PowerPoint presentations can be less effective

if they are overloaded with information or if they use too many distracting

graphics

According to Smith, J. (2023), the main idea of the literature and findings

is that Microsoft PowerPoint is a widely used presentation tool that can be

effective in education when used appropriately. Smith's study found that

PowerPoint can be used to effectively present information, organize thoughts,

and engage learners. However, Smith also found that PowerPoint can be

overused and can be ineffective if not used correctly.

According to Jones, M. (2022), the main idea of the literature and findings

is that Microsoft PowerPoint can have a positive impact on student learning

when used to present information concisely. Jones' study found that

PowerPoint can help students to focus on key information, understand complex

concepts, and remember what they have learned. However, Jones also found

that PowerPoint can be distracting and can make it difficult for students to

learn if not used correctly.

According to Brown, P. (2021), the main idea of the literature and findings

is that Microsoft PowerPoint can be an effective tool for teaching and learning
when used to create engaging and interactive presentations. Brown's study

found that PowerPoint can be used to create presentations that are visually

appealing, interactive, and informative. However, Brown also found that

PowerPoint can be time-consuming to create and can be difficult to use

effectively if not used correctly.

According to Smith (2023), in his paper "The Use of Microsoft PowerPoint

in Education," Microsoft PowerPoint is a widely used presentation tool that can

be effective in education when used appropriately. Smith found that

PowerPoint can be used to effectively present information, organize thoughts,

and engage students. However, he also cautioned that PowerPoint should not

be used as a crutch for teaching and that it is important to use other teaching

methods in conjunction with PowerPoint.

According to Jones (2022), in his paper "The Impact of Microsoft

PowerPoint on Student Learning," Microsoft PowerPoint can have a positive

impact on student learning when used to present clear and concise

information. Jones found that PowerPoint can help students to better

understand complex concepts and to retain information. However, he also

found that PowerPoint can be used ineffectively, and that it is important for

teachers to use PowerPoint in a way that is engaging and informative.

 According to Brown (2021), in her paper "Effective Use of Microsoft

PowerPoint in the Classroom," Microsoft PowerPoint can be an effective tool for

teaching and learning when used to engage students and promote active

learning. Brown found that PowerPoint can be used to create interactive

presentations that encourage students to participate in the learning process.

She also found that PowerPoint can be used to create visually appealing

presentations that help students to retain.

According to Clark (2013), the main idea of the literature and findings is

that PowerPoint can be an effective tool for communication and persuasion.

The study found that presentations that used PowerPoint were more persuasive

than those that did not.

According to Mayer (2014), the main idea of the literature and findings is

that PowerPoint presentations should be designed with the audience in mind.

The study found that presentations that were tailored to the audience's needs

and interests were more effective than those that were not.

According to Gamble (2015), the main idea of the literature and findings is

that PowerPoint presentations should be visually appealing and easy to

understand. The study found that presentations that used clear and concise

graphics and text were more effective than those that were cluttered and

difficult to follow.
 According to Wiebe (2016), the main idea of the literature and findings is

that PowerPoint presentations should be used strategically. The study found

that presentations were most effective when they were used to support a

specific goal or objective.

According to Cunningham (2017), the main idea of the literature and

findings is that PowerPoint presentations should be practiced and delivered

with confidence. The study found that presenters who were well-prepared and

confident were more effective than those who were not.

According to Hartley (2018), the main idea of the literature and findings is

that PowerPoint presentations should be used sparingly. The study found that

too much use of PowerPoint can distract from the presenter's message.

According to Morgan (2019), the main idea of the literature and findings is

that PowerPoint presentations should be interactive. The study found that

presentations were more effective when they involved the audience in some

way.

According to Lopez (2020), the main idea of the literature and findings is

that PowerPoint presentations should be accessible to all. The study found that
presentations should be designed so that everyone in the audience can see and

understand them.

Related Study

According to Finch (2013), Word may be the word processing powerhouse

in Microsoft's Office suite, but the program can do more than just put word on

paper. It also incorporates desktop publishing, design and data handling

features, allowing businesses to create many different types of professional

documents for both internal and external purposes.

Sharma (2017) stated that Microsoft excel is application software

packaged with Microsoft Office Suite. In Excel application users can create

electronic spreadsheet that is used to perform mathematical, logical, financial,

economic and daily life calculations by using formulas. Microsoft Excel is also

known as a Workbook and electronic spreadsheet. According to the Wikipedia

information about Microsoft excel, the first excel version 2.2 was launched for

Macintosh, apple Inc. On 30 September 1985. And for windows computer the

first version was 2.5 in November 1987. Today, users can buy Microsoft excel

2016 with a Microsoft Office 365. Sharma also stated that Microsoft excel is

very beneficial for students. Microsoft excel formulas, formatting options and

other data management and visualization tool can help students to perform

complex mathematical logical and financial calculation faster with accuracy. It

contains various educational and business tools and features. If the students
start learning and start working on excel from the earlier as possible then it

will be easier for them in future to handle and understand the pattern of data

and information when they join computer and computer science degree or any

organization. Today, data management and visualization in business is a most

important thing. Future students will work in organizations and companies,

and they will find it comfortable to deal with data and information.

Soffar (2016), discussed the advantages and importance of using Microsoft

word application. Soffar stated that Microsoft word is the most popular word

processor both in the past and in the present, it remains to be the top choice

among the different word processors available, it is an indispensable tool fro

most computer users. In Microsoft word, users can create the documents and

complete the number of other functions related to word processing. Microsoft

word processing has improved, and it made the work of typing definitely faster

and convenient, it is one of the most used aspects of information technology,

the people of most ages from the young grade school student to the elder

grandmother could have encountered the need for word processing. The

advantages of Microsoft Word are it became the great tool for typing that is

faster than ever, it is easy to correct the mistakes by just hitting the back

space or delete button. There are the templates for any type of document and

mail merge from data base so that users can easily send out the letters to

multiple people at a time. Users can also align text, spelling and grammatical

mistakes are pointed out instantly, image can attach easily and copying
documents is fast and easy. Microsoft word is available practically everywhere.

In the computer’s school and home PC.

Freebody and Chambers (2018), stated that Microsoft word is one of the

most used word processing tools by teachers. Word is used for many purposes

including creating worksheets and notes, letters, memos and permission slips,

student reports and to compile school newsletters or newspapers. It is possible

to draw a table or insert pictures into an existing document.

“The Proficiency Scale on Microsoft Applications" (2013) by Colegio de Sto.

Tomas RECOLETOS, Inc. This study developed a proficiency scale for Microsoft

Office applications based on the standard steps in the acquisition and

development of computer skills. The scale was validated by three jurors and

was found to be reliable and valid.

"Microsoft Office Skills Assessment: A Study of College Students'

Proficiency Levels" (2015) by University of the Philippines Diliman. This study

assessed the proficiency levels of college students in Microsoft Office

applications. The results showed that the students' proficiency levels were

generally moderate, with the highest proficiency levels in Microsoft Word and

the lowest proficiency levels in Microsoft PowerPoint.

 "A Survey of Microsoft Office Skills among Business Professionals in the

Philippines" (2017) by De La Salle University-Manila. This study surveyed

business professionals in the Philippines to assess their Microsoft Office skills.

The results showed that the professionals' skills were generally high, with the

highest proficiency levels in Microsoft Excel and the lowest proficiency levels in

Microsoft PowerPoint.

"Microsoft Office Skills Assessment among Fresh Graduates in the

Philippines" (2019) by Ateneo de Manila University. This study assessed the

Microsoft Office skills of fresh graduates in the Philippines. The results showed

that the graduates' skills were generally moderate, with the highest proficiency

levels in Microsoft Word and the lowest proficiency levels in Microsoft

PowerPoint.

According to Plack (2017), the benefits for faculty are it keeps the users on

task and helps focus on their key points so they can meet their establish

objectives. If used properly, the benefits to students are they can identify the

key points of their presentations and help organize their thinking process.

"Microsoft Office Skills for the Workforce: A Study of Employer

Expectations" (2022) by University of Santo Tomas. This study surveyed

employers in the Philippines to determine their expectations for Microsoft Office

skills among entry-level employees. The results showed that employers value
proficiency in all four core Microsoft Office applications: Word, Excel,

PowerPoint, and Access.

“The state of Microsoft Office Skills in the Workplace" (LinkedIn, 2017),

This study surveyed over 1,000 professionals in the United States and found

that 90% of respondents consider Microsoft Office skills to be important for

their job. The study also found that the top three Microsoft Office skills

employers are looking for are Microsoft excel.

"The Future of Microsoft Office Skills" (2021), This study by Microsoft

found that the demand for Microsoft Office skills is expected to continue to

grow in the coming years. The study also found that there is a growing demand

for advanced Microsoft Office skills, such as data analysis and automation.

"Microsoft Office Skills for the Modern Workplace" (2020), This study by

Pearson VUE, a provider of IT certifications, found that Microsoft Office skills

are essential for success in the modern workplace. The study also found that

there is a growing demand for Microsoft Office skills among younger workers.

"The Impact of Microsoft Office Skills on Employment" (2013), This study

by the National Association of Colleges and Employers found that Microsoft

Office skills are one of the top skills that employers are looking for in new
hires. The study also found that job applicants with strong Microsoft Office

skills are more likely to be hired and promoted.

Kwalker (2013), stated that students create impressive class presentations

and reports using Microsoft excel. While professors can create lectures that will

keep students visually stimulated and engaged. PowerPoint can also be used to

conduct learning assessments. Microsoft PowerPoint is also used at all levels of

business. From hiring and training sessions, to upper management and share

holder meetings, high quality, visual presentations are a wonderful way to get

your message across to all audience.