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HOUSEHOLD SERVICES

EXPLORATORY COURSE
GRADE 7
1st module
LESSON 1
USE AND MAINTENANCE OF CLEANING TOOLS AND EQUIPMENT

Learning Outcome:

At the end of this lesson you are expected to do the following:

LO 1: Use appropriate cleaning tools, equipment, supplies and materials; and

LO2: maintain cleaning equipment

LEARNING OUTCOME 1

USE AND MAINTENANCE OF CLEANING TOOLS AND EQUIPMENT

Performance Standards:

 Identify and use appropriate cleaning tools and equipment properly.


 Prepare appropriate supplies and materials for cleaning different areas
 Follow instructions in handling different cleaning tools, equipment and supplies.
 Observe safety measures/precautions in utilizing and maintaining cleaning equipment and
tools.
PRETEST
Directions: Identify the cleaning tools, equipment or cleaning chemicals being described.
Encircle the letter of the correct answer.

1. This is used for sweeping off cobwebs and for sweeping rough floor and yard.
a. broomstick b. soft broom c. coconut husk d. duster and rugs

2. This is used for sweeping wooden or cemented flooring.


a. broomstick b. soft broom c. coconut husk d. duster and rugs

3. This is used for wiping table tops and furniture.


a. broomstick b. soft broom c. coconut husk d. duster and rugs

4. It is a scrubber, cleaner, waxer, and sweeper all in one, that makes your floor shiny and
clean.
a. Scouring pad b. floor polisher c. carpet sweeper d. duster and rugs

5. This is a mechanical device used to sweep dust and dirt from carpets.
a. Scouring pad b. floor polisher c. carpet sweeper d. duster and rugs

6. These chemicals work together to remove stains from clothing and prevent them from
redepositing on those fabrics while they are still undergoing the wash cycles.
a. Toilet cleaner b. muriatic acid c. Laundry chemicals d. sponges

7. It is used to scrub the toilet, removing stubborn stains and residue of biological wastes.
a. toilet cleaner b. muriatic acid c. toilet chemicals d. toilet brush

8. These are used for cleaning fine surfaces, tables, dirty counters, and possibly the stains on
the floor.
a. sponges b. scouring pad c. floor mop d. duster & rugs

9. This is used for gathering trash on the floor.


a. floor mop b. dustpan c. trash bin d. broomsticks

10. This is used to get rid of ants, bees, flies, cockroaches, spiders, wasps, and many other
insects.
a. insect spray b. air freshener c. muriatic acid d. laundry chemicals
Information Sheet 1.1

TYPES AND USES OF CLEANING TOOLS, EQUIPMENT, SUPPLIES AND


MATERIALS

Cleaning materials play an important role in housekeeping jobs. Using the right tools and
cleaning materials will make household chores much easier. This will also save you a lot of time,
effort, and money when cleaning.

CLEANING TOOLS AND


USES
EQUIPMENT

1. BROOM
STICK
This is used for sweeping off cobwebs and for sweeping rough
floor and yard.
(WALIS-
TINGTING)
2. SOFT
BROOM

(WALIS This is used for sweeping wooden or cemented flooring.


TAMBO)

3. COCONUT
HUSK
(BUNOT) This makes the floor shiny.

4. DUSTPAN
This is a cleaning tool into which dust and dirt is swept from the
floor. It is a shallow container with short handle.

5. DUSTERS
& RUGS This is used for wiping table tops and furniture.

6. BUCKET This is a watertight, vertical cylinder or truncated cone, with an


open top and a flat bottom, usually attached to a semicircular
carrying handle used to hold water or any liquid solution for
cleaning.
7. TOILET BOWL This is used for cleaning toilet bowls. It can be used to clean the
BRUSH upper area of the toilet, around the bowl.

8. WRINGER
This is a device used for pressing out liquid or moisture from a
cloth.

9. WASTEBASKET
This is a receptacle for waste.

10. WASTE
CONTAINER
This is a container for temporarily storing refuse and waste.

11. This is a cleaning tool used for sweeping and removing webs on
COBWEBBER stairwells, ceiling containers and other high areas.

12. FLOOR
MOP
This is a cleaning tool used for cleaning the floors.

13. SPONGE
These are used for cleaning fine surfaces, tables, dirty counters,
and possibly the stains on the floor.

14. SCOURING This is a small abrasive cleaning pad used for scouring pots and
PAD pans.

15. CLEANING
CLOTH
This is used to wipe and keep surfaces dry.

16. DUST
CLOTH
This is used to remove dust on surfaces and furniture.
17. DISH
CLOTH This is used in the kitchen to dry dishes.

18.
WATER
HOSES These are flexible tubes designed for conveying water.

19. CARPET
SWEEPER
This is a cleaning tool used to sweep dust and dirt from carpets.

20. This is a machine which removes dirt and dust from carpets,
VACCUM floors, and other surfaces as well by the suction produced by a
CLEANER motor driven air pump. The dirt is collected by either a dust bag
or a cyclone for lateral disposal.

21. FLOOR This is an electrical appliance that is used to clean and maintain
POLISHER/ non-carpeted floors, such as hardwood, marble, tiles or
BUFFER linoleum. It is also known as floor polisher. It is a scrubber,
cleaner, waxer, and sweeper all in one, that makes your floor
shiny and clean. It can even make your wood floors shine.

CLEANING SUPPLIES &


USES
MATERIALS

1. CLEANING
DETERGENT This is a mixture of cleaning properties to be diluted in
water to come up with a solution used to remove stains
and dirt.

2. LIQUID
DETERGENT
This is a detergent in liquid form used for cleaning.
3. SCRUBBING
FOAM
This is used to remove the contaminants on any surfaces
and furniture.

4. PAPER
TOWEL This is an absorbent textile made from paper instead of
cloth used in drying hands, wiping windows, dusting,
and cleaning up spills.

5. WATER

This is a liquid used for cleaning. It is also known as the


universal solvent.

6. INSECT SPRAY This is a cleaning supply used to eliminate insects and


pests. This is used to get rid of ants, bees, flies,
cockroaches, spiders, wasps, and many other insects.

7. CLEANING
CHEMICALS AND
DISINFECTANT These are cleaning supplies used to kill germ, remove
stains and dirt and for sanitation purposes.

8. WAX

This is a cleaning supply that gives shine and protection


on floors, surfaces, and furniture.

9. BAKING SODA
This is otherwise known as bicarbonate of soda or
sodium bicarbonate used to deodorize refrigerators.
10. GLOVES
This is a garment that covers the whole hand of a person
that performs household services.

These include bleach, sodium, salt, surfactants, and


11. LAUNDRY enzymes. These chemicals work together to remove
CHEMICALS stains from clothing and prevent them from redepositing
on those fabrics while they are still undergoing the wash
cycles. The stains, once they have been neutralized by
the detergent, may then be carried away out of the
washing machine with the dirty water. Bleach is a basic
ingredient in laundry chemicals used to remove stains.

12. TOILET This is sprayed around the rim and the bowl of the toilet
CLEANER prior to the use of the toilet brush. The toilet brush is
used to scrub the toilet, removing stubborn stains and
residue of biological wastes.

13. AIR This is a product designed to mask or get rid of


FRESHENER unpleasant room odor. These products typically deliver
fragrance and other odor contactant into the air.

14. MURIATIC This can be found in a number of household cleaners


ACID ranging from toilet bowl cleaners to rust removers. The
acid is very effective at removing scales and stains. The
concentrated acid is used to clean concretes, pipes, tiles,
grouts, limestones, and other surfaces.
How Much Have You Learned?

MATCHING TYPE
Directions: Match the meaning and functions in Column A with the terms in Column B. Write
the letter of your answer on the space provided before each number.
COLUMN A COLUMN B
1. It is used to hold water or any liquid solution used in cleaning. a. bucket
2. It is a cleaning tool commonly used to scoop the dirt and wastes b. dustpan
on the floor. c. broom
3. It is used to remove the contaminants of any tool and equipment. d. scrubbing foam
4. They are devices used to achieve a task but not consumed during e. tools
the process. f. vacuum cleaner
5. An instrument for sweeping. g. baking soda
6. A device which uses an air pump. h. gloves
7. It is also known as bicarbonate soda. i. water
8. It is a garment which covers the whole hand. j. waste container
9. It is a bin for refuses and wastes.
10. It is the universal solvent.

ASSESSMENT
PICTURE GALLERY
Directions: Identify the following tools, equipment, supplies and materials used in cleaning.

1. 6.

2. 7.

3. 8.

4. 9.

5. 10.
2nd module

Information Sheet 1.2

SAFETY MEASURES IN DOING HOUSEHOLD TASKS

Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly;
maintaining halls and floors free of slip and trip hazards; and removing of waste materials and
other fire hazards from work areas.

HAZARDOUS AREAS IN THE HOUSE

 Bathrooms
The main hazards are of slippage in bath tub or on the floor, hot water burns, inhalation
of poisonous fumes, electrical shock and others.

Safety Measures and Precautions


1. Use nonslip floor tiles
2. Thermostats should be maintained in working in order to control the temperature
of bathwater.
3. Do not use poisonous chemicals in the enclosed space of bathroom
4. Make special safety arrangement for old people and the handicapped in the
bathroom.
5. All electrical gadgets used in the bathroom should be properly earthed and
insulated. Also, avoid touching electrical switches and gadgets with wet hands
and bare foot.

 Kitchens
These are high risk areas due to the use of water, electrical appliances, other hazardous
tools and equipment, gas cooking range and others.

Safety Measures and Precautions


1. Use nonslip floor surfaces in the kitchen and keep the floor dry.
2. All electrical appliances used should be properly earthed and insulated.
3. Take all necessary precautions in the use of different tools and equipment.
4. Avoid leakage of gas and keep a window open or the exhaust fan running during
the usage of gas cooking range.
5. Never switch on an electric light or a cell phone in case of suspected gas leakage
in a room.

 Workshop/yard/basement
These are high risk areas due to the presence and use of tools and equipment, which
could be dangerous for the user.
Safety Measures and Precautions
1. Use appropriate safety measures in accordance with the instructions for the use of
specific equipment.
2. Keep the workshop locked up or an equipment out of reach of the children.
3. Take special care about ventilation while working in the basement.

SAFETY MEASURES IN DOING HOUSEHOLD TASKS

Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly free
from hazards and risks.

Here are some housekeeping tips that will help you keep your work area safe:

1. Immediately clean up anything on the floor that creates a slip hazard: water, grease,
paper, dust or other debris.
2. Keep walkways clear of boxes and other obstructions.
3. Close cabinets used for storage when not in use.
4. Never block fire exits or fire equipment.
5. Make sure stacked materials do not impede vision.
6. Refrain from storing items in or on electrical panels or control boxes.
7. Pick up and store tools in their proper location immediately after use.
8. Keep ventilation systems clear of dust and debris and stored materials.
9. Make sure receptacles for waste and debris are conveniently located.
10. Set a good example for other housekeepers by maintaining good housekeeping in your
work area.

HOUSEKEEPING SAFETY PROCEDURES

1. Electrical safety
a. Unplug electrical appliances when not in use.
b. Carry electrical cleaning devices with the handle and not with the cord to protect
the body from electrical shock.
c. Unplug electrical cleaning appliances before and after cleaning and keep them
away from water or damp surfaces.
d. Place electrical appliances on their proper places to prevent them from falling.
e. Never overload outlets and use plug covers when not in use.

2. Organization
All items must be in its proper place to keep the household spaces spacious and
from becoming filled with clutter overflow.

3. Storage
Flammable and other toxic materials must be store in labelled containers
appropriate for the specific place by the housekeeper.

4. Spills
The housekeeper must clean up spills immediately to keep from hazards. Use
absorbent cloth to thoroughly remove all traces of liquid or grease.

5. Lighting
Poor lighting can contribute to on-the-job injuries of housekeepers. To ensure
proper lighting, clean bulbs regularly using absorbent cloth and change bulbs at least
every 12 months.

6. Waste Handling
Practice hygiene and sanitation by disposing of garbage daily. When this task is
not done daily, the spread of germs and contaminants will be possible. Use appropriate
waste bags to prevent garbage leak. Organize recyclable items and label the waste bags or
containers.
Practice safety precautions by handling broken glass, rusted metal, or sharp
objects facing down and with care and discard such items in a sturdy container or heavy-
duty garbage bag.

SAFE USE
Risks can vary greatly. What important is, whoever has to use any tool or piece of
equipment as part of their job does so with care. To ensure safe use, employers must orient
workers and provide suitable information. They must also check that workers have the
appropriate qualifications to use and intricate tools and equipment. In addition, as part of their
health and safety strategy, employers should offer orientation and training. This isn’t necessary
for basic items, but when certain tools and equipment change, orientation improves skills and
reminds users of safety procedures.

MATERIAL HANDLING SAFETY


Handling material is a daily function in the workplace. All too often, it is a task taken for
granted, with little knowledge of or attention to the consequences if done incorrectly. The
following are tips to do different tasks:

A. Lifting objects
1. Protect yourself.
2. Wear correct hand protection such as gloves to prevent cuts.
3. Wear safety shoes to prevent injury.

B. Lifting heavy objects


1. Tip the load on its side to determine if it can be carried comfortably.
2. If the load is too big or bulky for one person, ask help from others to carry it.
3. Practice teamwork. Lift, walk and lower the load together.
4. There must be a leader to give the directions and direct the lift.
5. Rough edges, rough strapping, nails, and splinters must be checked first.

C. Right lifting
1. Footing must be solid.
2. Back must be straight with no slouching.
3. Body must be centered over your feet.
4. Have a good grasp on the object to be carried and pull it close to the body.
5. Lift the object with the use of legs and not the back.
6. Do not twist the back but move the feet to turn the body.
D. Objects on high
1. Use a ladder or stool to reach loads that are stored above.
2. Move body close to the load.
3. Slide the load toward the body.
4. Use the arms and legs in reaching for the load, not the back.

E. Objects on low
1. Objects under racks and cabinet need extra care.
2. Pull the object toward the body and try to support it with the use of knees before lifting it.
3. To lift heavy objects, support the body with the legs and not with the back.

F. Power carrying
1. Footing must be firm.
2. Keep the hands and fingers safe through enough clearance at doorways and halls.
3. Hallways must be free from hazards.
4. Extra care must be taken at platforms, loading docks, ramps, and stairs.
5. Carry long objects with the use of shoulders with front end high.
6. Before handling off the object to others, be sure that the person has a good grasp on it.
7. Practice teamwork when carrying with others. Everyone should carry the load on the
same shoulder, walk in step, and put the load down together.

G. Back safety
1. Use right protective equipment for lifting and carrying.
2. Do not twist the back but move the feet to turn the body.
3. Ask help when doing tough lifting jobs.
4. Exercise regularly to keep the back strong and healthy.
5. Have a good diet and stay fit to avoid back injuries.

How Much Have You Learned?

Directions: Answer the table below by writing the safety measures to be observed in given
activities.
ACTIVITIES SAFETY MEASURES
1. Cleaning the Bathroom

2. Cleaning the Kitchen

ASSESSMENT

Directions: Answer the table below by writing the safety measures to be observed in handling
materials.
SAFETY MEASURES
Lifting Heavy Objects Back Safety Right Lifting

3rd module
PRETEST L.O 2
Directions: Fill in the blank circles with answers on general guidelines on the use and
maintenance of electrical cleaning equipment.

Cleaning
Electrical
Equipment

General Guidelines General Guidelines


on Use on Maintenance
Module 3
Information Sheet 2.1

MAINTENANCE OF CLEANING EQUIPMENT

1. Vacuum Cleaner
This is a cleaning tool used in many households. Most come
with a carpet and rug cleaning design, which features a rotating
brush to pick up dirt so that the vacuum can carry it to the bag.
It is a device that uses an air pump to create a partial
vacuum to suck up dust and dirt, usually from floors, and optionally
from other surfaces as well. The dirt is collected by either a dust
bag or a cyclone for later disposal.
Vacuum cleaners, which are used in homes as well as in
industry, exists in variety of sizes and models – small battery-
operated hand-held devices, domestic central vacuum cleaners, hue
stationary industrial appliances that can handle several hundred
liters of dust before being emptied, and self-propelled vacuum
trucks for recovery of large spills or removal of contaminated soil.

How to Use the Vacuum Cleaner

a. Do a spot check of the area of the vacuum where it retains dirt.

b. Have a look at the height of the vacuum. Most vacuums contain a tractable indicator for
carpets of varying degrees of length. If your vacuum has one, make sure it is set to the
proper grid for your carpet. If it is set too high, it will not allow suction and if it is set too
low, it will not allow proper airflow.

c. Relocate little items out of the way of the vacuum. Even if you do not plan to move the
furniture when you vacuum, such as chairs and end tables, you can easily remove smaller
items that could get in the way of the vacuum.

d. Turn the vacuum on and propel the vacuum back and forward in motion in even, slow
movements. If you move the vacuum too fast, you will get a thorough cleaning.

e. Work with the attachments, like the hose with convertible ends, to clean cervices and the
bottom edges of furniture. Most vacuums have several types of attachments for these
types of tasks. These attachments are helpful in preventing the dust from becoming
airborne again and ending back up where it was to start with.
2. Floor Buffer
This is an electrical appliance that is used to clean and maintain non carpeted floors, such
as hardwood, marble, tile or linoleum. It is a scrubber, cleaner, waxer, and sweeper all in one,
that makes your floor shiny and clean. It can even make your wood floors shine.
It is also known as floor polisher or floor burnisher. If it is a high speed floor buffer with
a pad, it rotates at over 1000 RPM (rotation per minute). It has a large, round scrubbing pad
spinning in a circle in one direction which is powered by a small motor, usually directly over the
center of the pad.

How to Use Floor Buffer

a. Lock the handle in an upright position. Then, on the hard surface, lay the polisher back.

b. Hold the floor polisher handle lower about the position of your waist. Then, lock it in.
you can now install the brush and then position the machine upright again. Then, it is the
time to plug it in.

c. Lower your hand to your waist and position the floor polisher at that place. You can then
balance the machine on the brush. At this moment, you can now turn the polisher on.
After that, you are ready t polish the floor.

d. You can start polishing the floor at the back wall and then you can go backwards until
you meet the center of the place you want to polish. To go left, lower the handle, then
you can lift it up to go to the right direction. Then, if you want to control your floor
polisher to stop, lift the handle and then let go of it.

e. You can do this until all the parts of your room are polished. When you get the desired
shine you want, you are done.

f. You can turn off the machine now. Do not forget to unplug the floor polisher from the
power socket. Remove the brush and clean it up. When you are done cleaning the brush,
you can wind the power cord up again an store the machine in a secure place.

Additional Tips to Consider:

a. Check the brush regularly, before and after using it.

b. Make sure that it works out properly and conveniently. During cleaning, if you think it
needs changing, turn the floor polisher off and unplug the machine first. This will
prevent you from being electrocuted and prevent any accident to take place.
c. To prevent any accident from happening, regularly check and monitor the main cables,
handles, and controls of your floor polisher. You should also check its housing for any
damage.

CORRECT MAINTENANCE OF TOOLS AND EQUIMENT

A further part of a health and safety strategy is to maintain tools and equipment regularly.
This helps to identify safety problems before they become a serious hazard. Only qualified
people should carry out the maintenance. They should also keep records of their inspections.

GENERAL RULES IN THE USE OF CLEANING EQUIPMENT

1. Check electrical appliances and equipment before use. Check if there are frayed wires,
loose plugs and connections. Never use any appliance that is defective.

2. Handle equipment with care and make sure it does not bump on hard surfaces.

3. Clean and store equipment in their custodial room immediately after use.

4. Empty dust bags of dry vacuum cleaners before they overload and after each use.

5. Follow manufacturer’s operating instruction.

6. Schedule a regular check-up of equipment to prevent serious breakdown.

7. To avoid electric shock or short circuit, do not expose equipment to rain or water. Store
them indoors to protect them from getting wet. Electrical equipment should never be
used in wet surfaces.

How Much have You Learned?

Directions: Provide a brief explanation of the following questions.

1. Why is it important to follow the general rules in cleaning the electrical equipment?
2. Is it important to apply proper maintenance to your electrical tools and equipment? Why or
why not?

ASSESSMENT
Directions: Answer the table below by indicating the tools/equipments/materials/supplies used
in performing the given household tasks and what are the safety practices to be observed.
Household Tasks
Tools/Equipment Supplies/Materials Safety Precautions to
Tasks
Used Used be Observed
1. Cleaning the toilet

2. Sweeping the yard

3. Washing dishes

4. Ironing clothes

5. Cleaning the kitchen

4th module
LESSON 2
PRACTICE OCCUPATIONAL SAFETY AND HEALTH PROCEDURES

Learning Outcomes:
At the end of this lesson you are expected to do the following:

LO 1: Evaluate / identify hazards and risks;

LO2: Control hazards and risks; and

LO3: Maintain occupational health and safety awareness

LEARNING OUTCOME 1

Identify/Evaluate Hazards and Risks

Performance Standards:

 Identify hazards
 Determine the effects of hazards
 Identify OSH issues and concerns in accordance with workplace requirements and OHS
legislation
 Observe safety measures or precautions
 Follow OSH procedure for controlling hazards and risks
PRETEST LO 1

Identification

Directions: Identify the following sentences and write the correct answer that will make the
sentences complete by selecting the right word given in the box. Write your answers on the space
provided before each number.

Occupational Health and SafetyHazard Ergonomic Workplace

Technical Assistance & Advice Physical hazards Risk Executive Order No. 307

Client Worker Waste management

1. Is any source of potential damage, harm or adverse health effects on


something under certain conditions at work?

2. A type of hazard that includes a wide range of injury risks (e.g. being
caught in machinery, hurt by collapsing machines, tripping on obstacles)

3. A type of hazard wherein the type of work you do, your body position,
and/or your working conditions put a strain on your body?

4. What executive order governs the Establishment of an Occupational


Safety and Health Center in the Employees’ compensation Commission?

5. Is the promotion and maintenance of the highest degree of physical,


mental, and social well-being of workers in all occupations?

6. Is an industry which revolves around the collection, storage, and


disposal o wastes, ranging from ordinary household wastes to the waste generated at nuclear poer
plants?

7. This refers to the office, premises or worksite where a worker is


temporary or habitually assigned.

8. They are the workers, companies, public or private office, trade unions
and workers’ organizations requesting for or requiring technical assistance from the OSHC.

9. He or she refers to any member o the labor force, whether employed or


unemployed, wage or non-wage.

10. The probability that exposure to a hazard will lead to a negative


consequence.
Information sheet 1.1

PHILIPPINE OCCUPATIONAL SAFETY AND HEALTH STANDARDS

Occupational Safety and Health Practices (OSHP) is the promotion and maintenance
of the highest degree of physical, mental, and social well being of workers in all occupations. It
calls for the prevention of any impairment in the health and well-being of workers caused by
their working conditions or work environment. OSHP stands for the protection of workers from
risks and hazards that could adversely affect their health and well-being and for their placement
in an occupational environment adapted to his/her physiological ability.
Under the Philippine Constitution of 1987, OSHP is a constitutional objective described
as “just and humane terms and conditions of work.” Accordingly, the Philippine Labor Code
devotes an entire book to prevention, enforcement of OSHP standards and compensation of
work-related injuries and illnesses. Under the leadership of the Department of Labor and
Employment (DOLE), a body of OSHP standards has been developed including policies, hazard-
specific laws, and programs together with provisions on their enforcement, monitoring, and
evaluation.
The Occupational Safety and Health Center in the country is established by Executive
Order No. 307. The implementing rules and regulations are issued by the Employees
Compensation Commission (ECC).
These implementing Rules and Regulations are issued pursuant to the authority of the
Employees Compensation Commission (ECC) under Section 8 of Executive Order No. 307
establishing the Occupational Safety and Health Center (OSHC).

Main Objectives of the OSHP

1. To prevent and reduce occupational work-related injuries and illnesses

2. To continuously review and support the updating of the list of occupational


illnesses as prescribed in PD 626, Employer’s Compensation and State Insurance
Fund

3. To aid in the standard setting and enforcement of OSH standards

4. To implement effectively occupational health and safety programs that will


promote the health, efficiency, and general well-being of a Filipino worker
through the improvement of the quality of his/her working life that will enhance
significantly the productivity of industries and businesses

5. To maintain an expert intelligence and training center for industrial disease and
occupational safety
HAZARDS AND RISKS AND ITS EFFECTS

Hazard is any source of potential damage, harm or adverse health effects on something
or someone under certain conditions at work. It is generally anything that can hurt you or make
you ill. You deal with hazards in your life every day walking across busy streets, driving and
playing sports, etc. Basically, a hazard can cause harm or adverse effects (to individuals as health
effects or to organizations as property or equipment losses).

MODES OF HAZARDS

 Dormant – The situation has the potential to be hazardous, but no people, property, or
environment is currently affected by this. For instance, a hillside may be unstable, with
the potential for a landslide, but there is nothing below or on the hillside that could be
affected.
 Armed – People, property, or environment are in potential harm’s way.
 Active – A harmful incident involving the hazard has actually occurred. Often this is
referred to not as an “active hazard” but as an accident, emergency, incident, or disaster.

TYPES OF HAZARD

1. Physical Hazards – These are the most common hazards and are present in most
workplaces at some time. These include a wide range of injury risks – as diverse as
being caught in or by machinery, buried in trenches or hurt by collapsing machinery.
This category also includes the hazards from working in confined spaces, being hit by
flying objects, caught in explosions, falling from heights, and tripping on obstacles.

2. Chemical Hazards – These are present when you are exposed to any chemical
preparation (solid, liquid or gas) in the workplace. Chemicals can affect the skin by
contact or the body either through the digestive system or through the lungs if air is
contaminated with chemicals, vapour, mist or dust. There can be acute (immediate)
effect, or a chronic (medium to long term) effect from the accumulation of chemicals or
substances in or on the body.

3. Noise Hazards – Excessive noise can disrupt concentration, interfere with


communication, and result in loss of hearing. High impact noises are particularly
damaging. Noise ca also mark out signals, affecting communication or danger warnings.

4. Biological Hazards – These includes insects, bacteria, fungi, plants, worms, animals and
viruses. For example, poultry workers are exposed bird feathers and droppings to which
they are allergic can contract a medical condition and biological hazards.
5. Ergonomic Hazards – These hazards occur when the type of work you do, your body
position and/or your working conditions put a strain on your body. They are difficult to
identify because you do not immediately recognize the harm they are doing to your
health. Examples include poor lighting, improperly adjusted workstations and chairs,
frequent lifting, repetitive or awkward movements.

6. Other Hazards – These include stress, fatigue, the effects of night shift work, and even
assaults from other people.

EFFECT OF HAZARDS IN WORKPLACE

1. Mechanical Hazards
The severity of the injury depends on mostly how the accident happens like slips,
falls, and entanglement. It is the responsibility of the company to make sure all risks are
minimized.

2. Chemical Hazards
Everywhere around us seem chemical and mixture of chemicals. Some chemicals
are acidic while some are extremely volatile. The workplace health risks involved any
particular chemical is hard to determine without first knowing what exactly the chemical
is and the environment it is in.

3. Biological Hazards
Viruses, diseases and other forms of sickness and biological hazards are the
hardest to manage when it comes to the workplace. The most common areas of
transmitting disease are in public areas and at work so workplace health is seriously
threatened by biological hazards. One more reason why biological hazards are hard to
manage is their ability to travel from place to place.

HAZARD vs. RISK

The term hazard and risk are often used interchangeably, however, in terms of risk
assessment, these are two very distinct terms. As defined above, a hazard is an biological,
chemical, mechanical, or physical agent that is reasonably likely to cause harm or damage to
humans or the environment with sufficient exposure or dose. Risk is defined as the probability
that exposure to a hazard will lead to a negative consequence, or more simply, Risk = Hazard x
Dose (Exposure).
How Much Have You Learned?

MODIFIED TRUE OR FALSE

Directions: Tell whether the following statements are true or false. If false, supply the correct
word. Write your answer on the space provided before each number.

1. A hazard is a condition that poses a level of threat to life, health, property, or


environment.
2. The situation has the potential to be hazardous, but no people, property, or
environment is currently affected by this is categorized active hazard.
3. Removing occupational hazards is only one way of improving worker protection.
4. Hazard is defined as the probability that exposure to a hazard will lead to a
negative consequence.
5. Physical hazards occur when the type of work you do, your body position
and/or your working conditions put a strain on your body
6. The Occupational Safety and Health Center in the country is established by
Executive Order No. 300.
7. Noise hazards are present when you are exposed to any chemical
preparation (solid, liquid or gas) in the workplace.
8. Regular medical checkups that will monitor the employees’ health can also
prevent the transfer of diseases between employees.
9. Compressed gases or liquids can also be considered as chemical hazards.
10. Ergonomic hazards include earthquakes, floods, and tornadoes.

ASSESSMENT

PICTURE GALLERY

Directions: Classify and describe the following pictures as to the types of hazard – Biological,
Chemical, Mechanical, Physical, or Ergonomic. Write your answers on the space provided.

1. 2. 3.
4. 5. 6.

MODULE 5

PRETEST LO 2

IDENTIFICATION

Directions: Identify the correct word that describes the following statements. Choose your
answer from the box. Write your answers on the space provided before each number.

R.A. No. 8749 Waste Management Decontamination Fire drill


Contingency plan Respiratory Isolation Hazardous Type Recycling
Disaster management Clean Air Act Biodegradable Fire safety

1. It is otherwise known as the Philippine Clean Air Act.

2. This is the collection, storage, and disposal of wastes, ranging from


ordinary household waste to the waste generated at nuclear power
plants.

3. It is a constitutional law designed to make sure that all Filipinos have


safe air to breath.

4. A kind of isolation that is used for diseases that are spread through
particles that are exhaled.

5. A method of practicing the evacuation of a building for a fire or other


emergency.

6. Hazardous or harmful wastes that potentially threaten public health or the


environment.

7. Wastes capable of being decomposed by biological agents, especially


bacteria.

8. The discipline of dealing with and avoiding risks. It is a discipline that


involves preparing, supporting, and rebuilding when natural or
human- made disasters occur.

9. Refers to precautions that are taken to prevent or reduce the likelihood


of a fire that may result in death, injury, or property damage.
10. It refers to the processing of used materials (waste) into new, useful
products.

WHAT DO YOU NEED TO KNOW

SAFETY REGULATIONS

 The Philippine Clean Air Act of 1999


The Clean Air Act is the constitutional law designed to make sure that all
Filipinos have air that is safe to breath. Public health protection is the primary goal,
though the law also seeks to protect our environment from damage caused by air
pollution. In 1999, congress enacted Republic Act No. 8749, otherwise known as the
Philippine Clean Air Act, a landmark legislation setting a comprehensive air quality
management policy and program which aims to achieve and maintain healthy air for all
the people in the Philippines.

The Clean Air Act is guided by the following principles:

a. Protect and advance the right of the people to a balanced and healthful ecology in
accord with the rhythm and harmony of nature.
b. Promote and protect the global environment while organizing the primary
responsibility of local government units to deal with environmental problems.
c. Recognize that the responsibility of cleaning the habitat and environment is
primarily area-based.
d. Recognize that a clean and healthy environment is for the good of all and should
therefore be the concern of all.

 Waste Management
Waste management is an industry which revolves around the collection, storage,
and disposal of wastes, ranging from ordinary household wastes to the waste generated at
nuclear power plants.

Types of Wastes

1. Liquid Type – Examples include wash water from homes, liquids used for cleaning in
industries and waste detergents.
2. Solid Type – These includes any garbage, refuse or rubbish that we make in our homes
and other places. These include old car tires, old newspapers, broken furniture and even
food waste. These may include any waste that is non liquid.

TYPES OF SOLID WASTE

a. Municipal Solid Waste


This consists of household waste, construction and demolition debris,
sanitation residue, and waste from streets. This garbage is generated mainly
from residential and commercial complexes.

Categories:

 Organic Waste : kitchen wastes, vegetables, flowers, leaves, fruits


 Toxic Waste : old medicines, paints, chemicals, bulbs, spray cans, fertilizers,
and pesticide containers, batteries, shoe polish
 Recyclable : paper, glass, metals, plastics
 Soiled : hospital wastes such as cloth soiled with blood and other body fluid

b. Hazardous Waste
Industrial and hospital wastes are considered hazardous as they may
contain toxic substances. Certain types of household waste are also
hazardous. Hazardous wastes could be highly toxic to humans, animals and
plants; are corrosive, highly inflammable, or explosive; and react when
exposed to certain things like gases. Hospital waste contaminated by
chemicals used in hospitals is considered hazardous. These chemicals include
formaldehyde and phenols, which are used as disinfectants, and mercury,
which is used in thermometers or equipment that measure blood pressure. In
the industrial sector, the major generators of hazardous waste are the metal,
chemical, paper, pesticide, dye, refining and rubber goods industries. Direct
exposure to chemicals in hazardous waste such as mercury and cyanide can
be fatal.

c. Hospital Waste
This is generated during the diagnosis, treatment, or immunization of
human beings or animals or in research activities in these fields or in the
production or testing of biological waste. It may include wastes like soiled
wastes, disposables anatomical wastes, cultures, discarded medicines,
chemical wastes, and others. These are in the form of disposable syringes,
swabs, bandages, body fluids, human excreta, and others. These wastes are
highly infectious and can be a serious threat to human health if not managed
in a scientific and discriminate manner. It has been roughly estimated that of
the 4 kg of wastes generated in a hospital at least 1 kg would be infected.
3. Hazardous Type – Hazardous of harmful wastes are those that potentially threaten
public health or the environment. Such waste could be inflammable (can easily catch
fire), reactive (can easily explode) , corrosive (can easily heat away through metal),
or toxic (poisonous to human and animals).

4. Organic Type – Organic wastes come from plants and animals. They include food
waste, fruit and vegetable peels, flower trimmings, and even dog poop. They are
biodegradable.

5. Recyclable Type – Waste that can be potentially recycled is termed “Recyclable


Wastes”. Aluminum products (soda, milk, tomato cans), plastics (grocery shopping
bags, plastic bottles) glass products (wine and beer bottles, broken glass), and paper
products ( used envelopes, newspapers and magazines, cardboard boxes) can be
recycled and fall into this category.

CLASSIFICATION OF WASTES ACCORDING TO THEIR PROPERTIES

a. Biodegradable
Capable of being decomposed by biological agents, especially bacteria
(paper, wood, fruits and others)

b. Non-Biodegradable
Not capable of being decomposed by biological agents (plastic, bottles, old
machines, cans, Styrofoam containers and others)

CLASSIFICATION OF WASTES ACCORDING TO THEIR EFFECTS ON


HUMAN HEALTH AND ENVIRONMENT

a. Hazardous Wastes
These are wastes that possess substantial or potential threats to public health
or the environment.

b. Nonhazardous Wastes
These are substances that are safe to use commercially, industrially,
agriculturally, or economically that are shipped, transported to or brought from the
country of origin for dumping or disposal in any part of the territory.
PROCESS FLOW OF WASTE MANAGEMENT

The process flow refers to the 3(4) R’s of Reduce, Reuse, Recycle, and Recover
which classify waste management strategies according to their desirability. The R’s are
meant to be a hierarchy, in order of importance. However, the waste hierarchy has 5 steps
: reduce, reuse, recycle, recovery and disposal.

a. Reduce – to buy less and use less.

b. Reuse – involves the return of a waste material either to the originating process as a
substitute for an input material or to another process as an input material.

c. Recycle – discards are separated into materials that may be incorporated into new
products.

d. Recover – to reclaim from a bad state, practice

e. Disposal – to get rid of something.

DIAGRAM FOR PROCESS FLOW OF WASTE MANAGEMENT


Most favoured Option

REDUCE The amount of waste produced is lowered.

REUSE Materials are used repeatedly.

RECYCLE New products are produced using the same materials.

RECOVERY Energy is recovered from wastes.

LANDFILL Wastes are disposed safely.

Least favoured option


 Disaster Preparedness and Management

Disaster management is the discipline of dealing with and avoiding risks. It is a


discipline that involves preparing, supporting, and rebuilding when natural or human-
made disasters occur.

TYPES OF DISASTERS

1. Natural Disaster – This is an event related with a natural phenomena that results in
large-scale loss of life or damage to property. Examples are earthquakes, hurricanes,
droughts, flooding, etc.

2. Environmental Emergencies – These are “sudden-onset” disasters or accidents that


cause severe environmental damage as well as loss of human lives and property.
Example includes large forest fires.

3. Complex Emergencies – These are situations of disrupted livelihoods and threats to


life produced by warfare, civil disturbance, and large-scale movements of people.

4. Pandemic Emergencies – These are epidemic situations (infectious illnesses) that


spread across the globe affecting every continent.

DISASTER MANAGEMENT CYCLE


 Mitigation
- Minimizing the effects of disaster.
(Ex. building codes and zoning; vulnerability analyses; public education)

 Preparedness
- Planning how to respond
(Ex. preparedness plans; emergency exercises/training; warning systems)

 Response
- Efforts to minimize the hazards created by a disaster.
(Ex. search and rescue; emergency relief)

 Recovery
- Returning the community to normal.
(Ex. temporary housing; grants; medical care)
HOW MUCH HAVE YOU LEARNED?

Directions: Classify the following recyclable and waste materials in the boxes under each
process flow.

Reduce
plastic bags Reuse
glass bottle Recycle
cans Recovery
paper bags Landfill
batteries

paper wrappers candy wrappers left over foods old clothes nails

newspapers used diapers damage phones plastic bottles old tires

ASSESSMENT

Directions: Identify the following wastes. Put a check (√) mark according to the types,
properties and effects to human health and environment.

EFFECTS TO HUMAN
TYPES PROPERTIES
HEALTH & ENVIRONMENT
WASTES
BIO- NON BIO- NON-
SOLID LIQUID DEGRADABLE DEGRADABLE HAZARDOUS
HAZARDOUS

1. Paint
2. Plastic wrappers
3. Syringe
4. Pesticide
5. Old clothes
6. Dry leaves
7. Batteries
8. Glass bottle
9. Paper bags

10. Plastic cups


MODULE 6
WHAT DO YOU NEED TO KNOW?

CONTINGENCY MEASURES AND PROCEDURES

A contingency plan is a written emergency procedures plan which describes what actions
must be taken to minimize hazards from fires, explosions or unplanned releases of hazardous
waste or hazardous waste constituents to air, soil, or water.

What Must a Contingency Plan Include?

 A description of the emergency procedures to be followed by facility personnel in


response to fires, explosions or any unplanned sudden or non-sudden release of
hazardous waste or hazardous waste constituents to the air, soil, or water;
 A description of arrangements agreed to by local police departments, fire departments,
hospitals, contractors, and state and local emergency response teams;
 An up-to-date list of names addresses and phone numbers (office and home) of all
persons qualified to act as emergency coordinator. When more than one person is listed,
one must be designated as primary emergency coordinator and the others must be listed
in the order in which they will assume responsibility as alternates;
 An up-to-date list of all emergency equipment in the facility, including the location and
physical description of each item, along with a brief outline of its capabilities. Examples
of emergency equipment include, but are not limited to, fire extinguishing systems,
communications and alarm systems, personnel protective equipment, spill containment or
clean-up equipment , and decontamination equipment; and
 An evacuation plan for facility personnel.

Evacuation is the immediate and rapid movement of people away from the threat or actual
occurrence of a hazard. Examples range from the small scale evacuation of a building due
to a bomb threat or fire to the large scale evacuation of a district because of a flood,
bombardment or approaching weather system. In situations involving hazardous materials
or possible contamination, evacuees may be decontaminated prior to being transported
out of the contaminated area.

Isolation refers to various measures taken to prevent contagious diseases from being spread from
a patient to other patients, health care workers, and visitors, or from others to a particular
patient. Various forms of isolation exist, some of which contact procedures are modified,
and others in which the patient is kept away from all others.
Forms of Isolation

a. Strict Isolation is used for diseases spread through the air and in some cases by contact.
b. Contact Isolation is used to prevent the spread of diseases that can be spread through
contact with open wounds.
c. Respiratory Isolation is used for diseases that spread through particles that are exhaled.
d. Blood and Body Fluids precaution is used when there is concern about communicable
diseases found in a patient’s body fluid.
e. Reverse Isolation is a method to prevent a patient in a compromised health situation
from being contaminated by other people or objects.

Decontamination is the reduction or removal of chemical agents. It may be accompanied by


removal of these agents by physical means or by chemical neutralization or
detoxification.

HOW MUCH HAVE YOU LEARNED?

ESSAY

Directions: Write a minimum of 50 word essay stating the importance of having a contingency
plan for an emergency case.
PERSONAL PROTECTIVE EQUIPMENT

Personal protective Equipment (PPE) refers to protective clothing, helmets, goggles, or


other garment or equipment designed to protect the wearers body from injury by blunt impacts,
electrical hazards, heat, chemicals, and infection, and job-related health purposes.

List of Personal Protective Equipment (PPE)

PPE PICTURE USES


1. Safety-toe A steel-toe boot is a durable boot or shoes
protective footwear
that has a protective reinforcement in the
toe which protects the foot from falling
objects or compression, usually combined
with a mid sole plate to protect against
punctures from below.
2. Safety eyewear
Safety glasses are a kind of eye protection
against flying debris or against visible and
near visible light or radiation.

3. Sunglasses/
sunscreen Sunglasses allow better vision in bright
daylight, and may protect against damage
from high levels of ultraviolet light.

4. Sturdy work
shoes
It is intended to protect and comfort the
human foot while doing various activities.

5. Lineman’s boots
Are worn both for their functionality –
protecting the foot and leg from water,
snow, mud or hazards or providing
additional ankle support for strenuous
activities.
6. Ordinary cold
weather gear
A jacket or ordinary cold weather gear is a
hip- or waist-length garment for the upper
body. A jacket typically has sleeves, and
fastens in the front. A jacket is generally
lighter, tighter fitting, and less insulating
than a coat, which is outerwear.
7. Logging boots
A logging boot is a type of footwear and a
specific type of shoe. Most boots mainly
cover the foot and the ankle and extend up
the leg, sometimes as far as the knee or
even the hip.

8. Ordinary rain
gear
A raincoat is a waterproof or water-resistant
coat worn to protect the body from rain.

9. Back belts
Back belts, or lumbar support belts, are
generally lightweight belts worn around the
lower back to provide support to the
lumbar.
10. Long sleeve

These are used for covering the arms to


protect arms from heat, dust and insect
bites.

11. Long pants

These are used for protecting the legs


against dust, heat and insect bites.

12. Dust mask/


respirators used

A dust mask is a flexible paid held over the


nose and mouth by elastic or rubber straps
to protect against dusts encountered during
construction or cleaning activities, such as
dusts from drywall, concrete, wood,
fibreglass, silica or sweeping.
HOW MUCH HAVE YOU LEARNED?

ESSAY

Directions: Answer briefly the following questions.

1. How do uniform and protective paraphernalia protect a household worker in the performance
of his/her duty?

2. Among the Personal Protective Equipment mentioned earlier, what do you think is the most
important to wear by a household worker? Why?

3. Do you agree that employers must be strict in implementing complete wearing of PPE’s to
their employees during working hours? Why or why not?
PRETEST

LO3

MULTIPLE CHOICE

Directions: Choose the best answer from the choices given below after each sentence. Encircle
the letter of your answer.

1. Which among the following does not cause fire?


a. Overheated appliances c. Unattended stoves
b. Children playing with matches d. No electricity
2. It refers to the immediate, direct treatment of an injured person usually administered by a
layperson, and performed with a limited skill range.
a. fire drill b. earthquake drill c. first aid d. emergency aid
3. This refers to precautions that are taken to prevent or reduce the likelihood of a fire that may
result in death, injury, or property damage.
a. fire alarm b. fire drill c. earthquake d. earthquake drill
4. It is the shaking and vibration at the surface of the earth resulting from underground
movement along a fault plane or from volcanic activity.
a. shaking b. vibration c. earthquake d. earthquake drill
5. This month is known as “Fire Prevention Awareness Month” in the Philippines.
a. April b. May c. September d. March
6. This is a liquid inside the container, but immediately transforms to the gaseous state when
released. It is the leading cause of fire if tank and regulators are defective.
a. LPG b. candle c. static electricity d. stove
7. The following are the ABC’s of first aid that refers to the three critical things you need to look for.
a. airway b. breathing c. blood pressure d. circulation
8. During the earthquake, one must observe the following except one.
a. run b. drop c. hold on d. cover
9. After the earthquake, observe the following except one.
a. expect aftershocks c. remember to help your neighbors
b. check yourself for injuries d. market for basic needs
10. After the earthquake at home, observe the following except one.
a. Inspect your home for damage c. Look for electrical system damage
b. Check for gas leaks d. Inspect your neighbor’s home
WHAT DO YOU NEED TO KNOW?

EMERGENCY-RELATED DRILLS AND TRAINING

1. FIRE SAFETY
Fire safety refers to precautions that are taken to prevent or reduce the likelihood of a fire
that may result in death, injury, or property damage, alert those in a structure to the presence of
an uncontrolled fire to survive in and evacuate from affected areas, or to reduce the damage
caused by a fire.
During the summer months starting March, the Government of the Philippines, along
with private organizations, schools, and companies, remind Filipinos about the value of
preventive measures to avoid any catastrophic event caused by a fire. As March is also known as
“Fire Prevention Awareness Month” in the Philippines, more fire prevention campaigns are done
during this time.

CAUSES OF FIRE

1. Electrical wiring , electrical outlets and faulty wiring - Older homes are
particularly susceptible, as they were not wired for the many, many appliances
that have filled the homes with.

2. Appliances - To be safe, appliances should be unplug if not in use.

3. Unattended stoves – unattended pots or the burner being left accidentally is


another cause of residential fires.

4. Children playing with matches – Matches and lighters in the hands of young
children are a significant factor in fire fatalities.

5. Incendiarism (Arson) – This pertains to malicious burning of property, using


certain chemicals, bombs, and others, and causing a fire to start.

6. Open flames – Unattended burning candles or kerosene lamps that are placed
near flammable/ combustible material is a fire waiting to happen.

7. Liquefied Petroleum Gas – This is a liquid inside the container, but immediately
transforms to the gaseous state when released.

8. Fireworks – These are beautiful pyrotechnic displays resulting from the


occurrence of certain oxidation, reduction and reactions. The substance that
produce fireworks are hazardous materials.
9. Static electricity – This involves the movement of electrons between two objects
in contact with each other. Electrical charges are produced on the objects when
they are separated. If the change builds up, it will develop enough energy to jump
as a spark to a nearby grounded or less highly charged object. This spark can
ignite flammable vapors, flammable gases, or highly dispersed combustible solid
materials.
10. Smoking – Careless smoking especially in bed is a leading cause of fire in the
homes. In the Philippines, it is the fourth leading cause of fire.

FIRE DRILL
A fire drill is a method of practicing the evacuation of a building for a fire or other
emergency.
a. Create a safety committee
The committee should include at least one representative from each department of
the business, and the group should name one representative from each department as the
team leader. The team leader is responsible for ensuring his/her team evacuates the
building, and he/she must meet team members at a predetermined location outside the
building.

b. Provide evacuation information to all employees before drills begin


Employees must know the evacuation path for their work area and the alternative
paths in the event an exit is blocked. Create evacuation signs and post them throughout
the building. Employees should also receive information on how to report a fire and use a
fire extinguisher, as well as who to contact in an emergency.

c. Develop several fire drill scenarios to assist with evacuation preparedness


Have employees stand in front of different exits, holding signs that state “Exit
Blocked – choose an alternative route”. This will make your employees aware of the
different exit routes from the building and make the employees think about what could
happen in a real emergency.

d. Conduct regular fire drills, but do not overdo it


For initial training purposes, hold drills every two weeks for a short period of
time. After the training period, a fire drill every three months is sufficient. Holding drills
more frequently can cause your employees to become complacent, and some might refuse
to participate. It is also hard to hold a surprise fire drill if they are too frequent.

2. EARTHQUAKE
An earthquake is a sudden and violent shaking of the ground, sometimes causing great
destruction, as a result of movements within the earth’s crust.
What to Do in Case of an Earthquake
1. Do not move until the main quake ceases.
2. Drop to the ground; take cover by getting under a sturdy table or other sturdy
furniture; and hold on until the shaking stops.
3. Stay away from glasses, windows, outside doors and walls, and anything that
could fall.
4. Stay in bed when you are there when the earthquake strikes. Hold on and protect
your head with a pillow, unless you are under a heavy light fixture, window or
anything else that could fall.
5. Turn off all heat sources immediately.
6. Secure a way to evacuate the premises. Always wear shoes even when inside a
house to avoid injury.
7. Do not become panicked by aftershocks.
8. Get ready to evacuate. Before you leave the house, make sure you shut off the gas
supply valve as well as the circuit breaker. Use the stairs instead of elevators.
9. Evacuate on foot. Never use cars, motorcycles or bicycles.
10. If you are in your hotel room, stay there.
11. If you are in a restaurant, get under the table.
12. Do not use elevators.

IF OUTDOORS
1. Stay there.
2. Move away from buildings, streetlights and utility wires.
3. Once in the open, stay there until the shaking stops.

IF IN MOVING VEHICLE
1. Pull over to the side of the road and stop as quickly as safety permits and stay in
the vehicle. Avoid stopping near or under buildings, trees, overpass and utility
wires.
2. Do not stop in the middle of the freeway if traffic is still moving around you.
3. Proceed cautiously once the earthquake has stopped.

IF TRAP UNDER DEBRIS


1. Do not light a match.
2. Do not move about or kick up dust.
3. Cover your mouth with a handkerchief or clothing.
4. Tap on a pipe or wall so rescuers can locate you. Use a whistle if available. Shout
only as a last resort.

IF YOU ARE AT WORK


1. Do not panic. Duck, cover and hold. Do not run.
2. When the shaking stops, exit the building using the most accessible exit.
3. Proceed to the evacuation assembly area.

AFTER THE EARTHQUAKE

PERSONAL SAFETY
 Expect aftershocks. Each time you feel one, drop, cover and hold on.
 Check yourself for injuries. Protect yourself by wearing long pants, a long-
sleeved shirt, sturdy shoes, and work gloves.
 Listen to battery-operated radio or television for the latest emergency information.
 Check others for injuries. Give first aid where appropriate. do not move seriously
injured persons unless they are in immediate danger of further injury.
 Remember to help your neighbours who may require special assistance – infants,
the elderly, and people with disabilities.

FIRST AID
First Aid refers to the immediate, direct treatment of an injured person usually
administered by a layperson, and performed within a limited skill range. First aid is usually
performed until the injury or illness is satisfactory or dealt with (such as in the case of small cuts,
minor bruises, and blisters) or until the next level of care such as paramedic or doctor arrives.

General Directions for First Aid


1. Remember your ABC’s – The ABC’s of first aid refer to the three critical things you need
to look for.
 Airway – Does the person have an obstructed airway?
 Breathing – Is the person breathing?
 Circulation – does the person show a pulse at major pulse points (wrist, carotid
artery, and groin)?
2. Avoid moving the victim unless he/she is in immediate danger.
3. Call emergency services – Call for help or tell someone else to call for help as soon as
possible. If you are the only person on the scene, try to establish breathing before calling
for help, and do not leave the victim alone for an extensive amount of time.
4. Determine responsiveness
5. If the person remains unresponsive, carefully roll him/her onto his/her back and open
his/her airway.
6. Keep head and neck aligned.
7. Carefully roll him/her onto their back while holding his/her head.
8. Open the airway by lifting the chin.
9. Look, listen and feel for signs of breathing – look for victim’s chest to rise and fall, listen
for sounds of breathing.
a) Check for clear airway. Remove any obvious blockage.
b) Cover the victim’s mouth with your own.
c) Pinch the victim’s nose closed.
d) Attempt to fill victim’s lungs with two slow breaths. If the breaths are blocked,
reposition the airway. Make sure the head is tilted slightly back and the tongue is
not obstructing it. Try again.
e) If breaths are still blocked, give five quick, forceful abdominal thrusts. This is the
equivalent of the Heimlech maneuver in a standing position.
 Straddle the victim
 Place at fist just above the belly button and below the breastbone.
 Thrust upward to expel air from the lungs.
 Sweep the mouth to remove any foreign objects.
 Repeat until you are successful in clearing the object from the windpipe.
f) With open airway, begin rescue breathing.
 Give one breath every five seconds.
 Check that the chest rises every time.
g) Administer Cardiopulmonary Resuscitation (CPR) if the victim does not have
pulse.
h) If the victim is breathing, but unconscious, roll him/her onto his/her side, keeping
the neck and head aligned with the body.
i) Check the victim’s circulation. Look at the victims color and check his/her pulse.
If the victim does not have a pulse, start CPR

Characteristic of a good first-aider:

 Watchful – pay strict attention to situation.


 Resourceful – ability of devising ways and means.
 Gentle – having a kind and calm characteristics.
 Diplomatic – careful in saying a word not to upset other people.
 Sympathetic - a mutual association or feeling to be shown to the victim.
 Gladsome – possessing a good spirit, likely to display gloom.

HOW MUCH HAVE YOU LEARNED?

A. ORGANIZATION

Directions: Identify the following phrases on the box and organize them where they belong by
putting them on the correct column.

stay inside assess the situation expect aftershocks overheated appliances

gladsome drop, cover, and hold on worn out electrical connections gentle

First aid ABC’s fireworks static electricity call emergency services


Fire Safety Earthquake Drill First Aid

B. Essay
Directions: Explain the following briefly.

1. Why is it important for a household worker to undergo with emergency-related drills and
trainings?

.
2. Why is information on first aid important among household workers?

3. What must be included in an emergency kit? Why do you think it is important to prepare
emergency kits before an emergency or disaster happen?
ASSESSMENT

Directions: Encircle the word that best describes the following questions.

1. It is usually performed until the injury or illness is satisfactory or dealt with or until the
next level of care such as paramedic or doctor arrives.
a. first aid b. fire drill c. fire safety d. rescue

2. What does CPR means?


a. Cardiopulmonary Resuscitation c. Cardiopulmonary Resisitation
b. Cardiac Resuscitation d. cardiovascular Resuscitation

3. Which of the following is not a characteristic of a good first-aider?


a. creativity b. watchful c. gladsome d. sympathetic

4. Which of the following is not advise to do when you are trap in a debris?
a. Do not light a match c. Do not move about or kick up dust.
b. Cover your mouth with a handkerchief or clothing. d. sleep and wait for rescuers

5. In the Philippines, it is the fourth leading cause of fire.


a. LPG b. candle lighting c. fireworks d. smoking

LESSON 3
Maintain an Effective Relationship with
Clients/Customers
Learning Outcome:

At the end of this lesson you are expected to do the following:

LO 1: Maintain a professional image; and

LO2: Build credibility to meet customer/client’s requirements

Performance Standards:

 Maintain uniform, protective paraphernalia and personal hygiene according to the Code
of Conduct/ Ethics of a household worker
 Discuss the professional code of conduct/ethics of a household worker
 Discuss household workers’ ethical responsibilities as professionals
 Enumerate the duties and responsibilities of a household worker
 Identify the uniform, equipment, and paraphernalia of a household worker
 Create a service plan
WHAT DO YOU ALREADY KNOW?

PRETEST

WORD HUNT

Directions: Find the following terms in the password puzzle.

Professional responsible cooperative ethics competence

Workers household housekeeping cleaning shopping

p b h o u s e k e e p i n g i
a r c p n u s c t w l r a r n
c o o e d s h o p p i n g o c
c c o f r h o o h a a e g o o
l l p t e o p p i g s s i m m
e m e m s s p e c e h p n s p
a m r t p e s r a s o o g d e
n a a a o k i i l e p n n l t
i c t c n e n a o l p s a o e
n p i b s p e t p n e i n h n
g r v h i p t i e d a b n e c
m a e o b i h v o e r l i s e
t o s u l n c e p r s e e u m
o m l s e t h i c s e m s o n
w o r k e r s s l l t a s h e

II. JUMBLED LETTERS

Directions: Arrange the jumbled letters to identify the word each sentence defines/describes.

USOTEMRC 1. It is a recipient of good, service, product, or idea


obtained from seller for a monetary
consideration.

ROFCEKORW 2. It is the labor pool in employment.

CIHETS 3. It deals with the philosophical science dealing


with the morality of human acts.

POCDUERER 4. It is the step-by-step instruction in planning.


HSEOULDOH KRWORE 5. Anyone you pay to provide domestic services in
your household.

WHAT DO YOU NEED TO KNOW?

PROFESSIONAL CODE OF CONDUCT/ETHICS OF A HOUSEHOLD WORKER

The primary purpose of a household work profession is to enhance human well-being and
help meet the basic human needs by performing a variety of household services for an individual
or a family. These household services may include cooking, doing laundry and ironing, food
shopping, gardening and taking care of children and/or elders, and other household errands. The
purpose of household work profession is rooted in a set of core value. These core values,
embraced by household workers throughout the professions history, are the foundation of
household work’s unique purpose and perspective.
The purpose of the household work profession is rooted in a set of core values. These
core values, embraced by household workers throughout the profession’s history, are the
foundation of household work’s unique purpose and perspective:

 service
 dignity
 importance of human relationships
 integrity
 competence
ETHICAL PRINCIPLES

The following ethical principles are based on household work’s core values of services,
dignity, importance of human relationships, integrity, and competence. These principles set forth
ideals to which all household workers should aspire.
 Service
Household workers elevate service to others above self-interest. They draw on
their knowledge, values, and skills to help people in need of doing household services for
them.

 Dignity
Household workers treat each person in a caring and respectful fashion, mindful
of individual differences, and cultural and ethnic diversity. They seek to enhance
customers’ capacity and opportunity to address their own needs.

 Human relationships
Household workers understand that relationships between and among people area
an important vehicle for efficiency. They engage people as partners in the helping
process.
 Integrity
Household workers act honestly and responsibly and promote ethical practices on
the part of the organizations with which they are affiliated.

 Competence
Household workers continually strive to increase their professional knowledge
and skills and to apply them in practice. They should aspire to contribute to the
knowledge base on the profession.

ETHICAL STANDARDS

The following ethical standards are relevant to the professional activities of all household
workers. These standards concern (1) household workers’ ethical responsibilities to clients, (2)
household workers’ ethical responsibilities to colleagues, and (3) household workers’ ethical
responsibilities as professionals.

1. Household Workers’ Ethical Responsibilities to Clients

 Commitment to Clients
Household workers’ primary responsibility is to promote the well-being of clients
through doing household tasks for them.

 Self-determination
Household workers should respect and promote the right of clients through
assisting them in their efforts to accomplish their jobs at the most convenient time.

 Competence
Household workers should provide services and represent themselves as
competent within the boundaries of their education, training, license, certification,
supervised experience, or other relevant professional experience.

 Cultural competence and social diversity


Household workers should understand culture and its function in human
behaviour and society, recognizing the strengths that exist in all cultures.

 Privacy and confidentiality


Household workers should respect clients’ right to privacy. They should not
solicit private information from clients unless it is essential in the conduct of service.

 Access to records
Household workers should provide clients with reasonable access to records
concerning the household services rendered.
 Sexual relationship
Household workers should under no circumstance engage in sexual activities or
sexual contact with clients whether such contact is consensual or forced.

 Sexual harassment
Household workers should not sexually harass clients. Sexual harassment includes
sexual advances, sexual solicitation, requests for sexual favors, and other verbal or
physical conduct of a sexual nature.

 Derogatory language
Household workers should not use derogatory language in their written or verbal
communications to or about clients. They should use accurate and respectful language in
all communications to and about clients.

 Payment for services


When setting fees, household workers should receive fee that are fair, reasonable
and commensurate with the services performed. Consideration should be given to clients’
ability to pay.

 Interruption of services
Household workers should make reasonable efforts to ensure continuity of
services in the event that services are interrupted by factors such as unavailability,
relocation, illness, disability, or death.

 Termination of Services
Household workers should terminate services to clients and professional
relationships with them when such services and relationships are no longer required or no
longer serve the clients’ needs or interests. They should take reasonable steps to avoid
abandoning clients who are still in need of services.

2. Household Workers’ Ethical Responsibilities to Colleagues

 Respect
Household workers should treat colleagues with respect and should represent
accurately and fairly the qualifications, views, and obligations of colleagues. They should
cooperate with household work colleagues when such cooperation serves the well-being
of clients.
 Confidentiality
Household workers should respect confidential information shared by colleagues
in the course of relationships and work.

 Consultation
Household workers should seek the advice and counsel of colleagues whenever
such consultation is in the best interest of clients.

 Sexual relationship
Household workers should not engage in sexual relationships with colleagues
when there is potential for a conflict of interest.

 Sexual harassment
Household workers should not sexually harass colleagues. Sexual harassment
includes sexual advances, sexual solicitation, request for sexual favors, and other verbal
or physical conduct of a sexual nature.

 Impairment of colleagues
Household workers who have direct knowledge of a social work colleague’s
impairment that is due to personal problems, psychosocial distress, substance abuse, or
mental health difficulties and that interferes with practice effectiveness should consult
with that colleague when feasible and assist the colleague in taking remedial action.

 Incompetence of colleagues
Household workers who have direct knowledge of a household work colleague’s
incompetence should consult with that colleague when feasible and assist the colleague in
taking remedial action.

 Unethical conduct of colleagues


Household workers should take adequate measures to discourage, prevent expose
and correct the unethical conduct of colleagues.

3. HOUSEHOLD WORKERS’ ETHICAL RESPONSIBLITIES AS PROFESSIONALS

 Competence
Household workers should accept responsibility or employment only on the basis
of existing competence or the intention to acquire the necessary competence.
 Discrimination
Household workers should not practice, facilitate or collaborate with any form of
discrimination on the base of race, ethnicity, national origin, color, sex, sexual
orientation, gender identity or expression, age marital status, political belief, religion,
immigration status, or mental or physical disability.

 Private conduct
Household workers should not permit their private conduct to interfere with their
ability to fulfil their responsibilities.

 Dishonesty, fraud and deception


Household workers should not participate in, or be associated with dishonesty,
fraud or deception.

 Impairment
Household workers should not allow their own personal problems, psychosocial
distress, legal problems, substance abuse, or mental health difficulties to interfere with
their performance.

 Misrepresentation
Household workers should ensure that their representations to clients, agencies,
affiliations, services provided, or results to be achieved are accurate.

 Solicitation
Household workers should not engage in solicitation of testimonial endorsements
(including solicitation of consent to use a client’s prior statement as a testimonial
endorsement) from current clients or from other people who are vulnerable to undue
influence.
HOW MUCH HAVE YOU LEARNED?

FILL IN THE BLANKS

Directions: Fill in the blanks with the correct answer to make the sentences complete.

1. The primary purpose of a household work profession is to enhance human well-being and
help meet the basic human needs by performing a variety of for
an individual or a family.
2. Household workers’ primary responsibility is to
through doing household tasks for them.
3. Household workers should make reasonable efforts to
in the event that services are interrupted by factors such as
unavailability, relocation, illness, disability, or death.
4. Household workers treat each person in a ,
mindful of individual differences, and cultural and ethnic diversity.
5. may include cooking, doing laundry and ironing, food
shopping, gardening and taking care of children and/or elders, and other household
errands.

ASSESSMENT

Directions: Encircle the letter that best describes the following statements.

1. Which of the following is not part of household workers’ ethical responsibilities to


clients?
a. competence b. self-determination c. access to records d. misrepresentation

2. One of the responsibility of a household workers to their colleague wherein they should
represent accurately and fairly the qualifications, views, and obligations of colleagues.
a. competence b. respect c. confidentiality d. consultation

3. These principles set forth ideals to which all household workers should aspire.
a. ethical principles b. code of ethics c. ethical standards d. code of conduct

4. The purpose of household work profession is rooted in a set of?


a. core values b. responsibilities c. good manners d. good conduct

5. Household workers should not use this language in their written or verbal
communications to or about clients.
a. nice words b. derogatory words c. slang words d. signal words
LESSON 3.1

UNIFORM, EQUIPMENT, AND PARAPHERNALIA OF A HOUSEHOLD WORKER

Employers may require their household workers to wear a uniform , livery, or other
household workers’ clothes when in their employers’ residence. The uniform is usually simple.
Female servants may wear long, plain, dark-colored dresses or black skirts with white belts and
white blouses, and black shoes, and male servants and butlers would wear something from a
simple suit, or a white dress shirt, often white tie, and sneakers.

An Apron is an outer protective garment that covers


primarily the front of the body. It may be worn for hygienic
reasons as well as in order to protect clothes from wear and
tear. (for female)

A Housekeeping shirt and pants is an outer protective


garments that cover the body. (for female)

PROTECTIVE PARAPHERNALIA

Commonly refers to tools and materials used in or necessary for a particular activity.
Below are examples of worker’s protective paraphernalia.

PPE PICTURE USES


1. Gloves
These are used for protecting the hands from
cuts, burns, or other related incident.
2. Protective mask
This is used for protecting the mouth and
nose from inhaling dust and chemicals while
working.
3. Hand towel
This is used for wiping and drying wet
hands.

4. Long sleeve
These are used for covering the arms to
protect arms from heat, dust and insect bites.
5. Protective gown

This is used for protecting the dress from


dirt.

6. Protective shoes
These are used for protecting the feet from
any harm.

7. Hairnet

This is used to prevent the hair from falling


while at work.

8. Long pants

These are used for protecting the legs against


dust, heat and insect bites.

HOW MUCH HAVE YOU LEARNED?

Directions: State the importance of wearing uniform and protective paraphernalia in accordance
with employer/agency standards.
LESSON 3.2

PERSONAL HYGIENE AND GOOD GROOMING

A. Personal Hygiene
Personal hygiene refers to practices that lead to cleanliness and health preservation.
Examples of personal hygiene practices include hair cutting, shaving, brushing teeth, bathing
daily, nail clipping, and others. It also refers to good personal appearance. Hygiene encourages
personal health. Personal hygiene is the first step to good grooming and good health.

a. Bath or shower daily.


b. Brush your teeth and floss daily.
c. Drink plenty of water.
d. Have a regular exercise regimen.
e. Wear little perfume.

B. Good Grooming
Good grooming is knowing what to do and putting it into practice on a daily basis. It
starts before you put on your clothing. It means taking care of your hair, skin, face, hands, and
your total body. Good grooming can lift your morale and help increase your self-esteem.

 Good grooming is structured to:

a. Understand the importance of creating a positive impression;


b. Behave appropriately at social and business functions;
c. Enhance the corporate and social image through dressing;
d. Understand the basic grooming is all about cleanliness, tidiness, and hygiene;
e. Enable one to manage personal hygiene;
f. Understand the importance of nonverbal communication through facial expressions,
posture and behaviour; and
g. Understand the uniqueness of cultures around the world and how to apply the skills of
cultural understanding to become more successful in the global business environment.

GROOMING DO’s and DON’Ts


a. Wear your hair clean and styled neatly.
b. Use deodorant.
c. Shave your facial hair.
d. Trim your beard.
e. Do not use a lot of perfume or cologne.
f. Do not smoke, chew gum, or spit tobacco.
g. Do not have dirty fingernails. Trim and scrub hands if necessary.
CLOTHING DO’s and DON’Ts
a. Wear clean and ironed clothes.
b. Empty pockets – beware of bulging keys and coins.
c. Do not wear loud, bright colors.

C. Etiquette
Etiquette constitutes “the forms, manners, and ceremonies established by convention as
acceptable or required by society, in a profession or in official life.” It is also considered as the
ability to reason and do the right thing at the right time. Etiquette is the foundation of having
social grace.

1. Look at the person you are speaking to straight in the eye. This gives the person the
impression that you are interested and very attentive.
2. Avoid distraction which might result if you stare at the other things other than the person
you are speaking to.
3. Think before, during, and after you speak.
4. Do not speak while your mouth is full.
5. Speak in a gentle and pleasing tone.
6. Avoid the use of slang, swearing or any other “bad” language.
7. Do not interrupt people while they are talking.
8. Refrain from sarcasm or double meanings in your conversations.
9. Try to keep the main topic of the conversation away from yourself.
10. Refrain from discussing people’s private affairs or secrets.
11. Try not to speak ill of others.
12. Reserve a cheerful topic for conversation.
13. Speak only about things you know.
14. Make introductions to make new friends.
15. Remember to respect others.
16. Maintain a behaviour that does not offend others.
17. Look your best at all times according to the time, place, and occasion.
18. Do not eat or drink in places not designated for such.
19. Do not groom yourself in public.
20. Maintain a proper decorum.
21. Be courteous.
22. Consider others.
23. Be sure not to make noises that may bother others.
HOW MUCH HAVE YOU LEARNED?

IDENTIFICATION

Directions: Read the statements below and classify them if they are under DO or DON’T
column.

DO DON’T

1. Reserve a cheerful topic for conversation


2. Speak with your mouth full
3. Speak ill of others
4. Speak things you don’t know
5. Make noise
6. Use deodorant
7. Wear bright, loud colored dress
8. Wear little perfume
9. Bath daily
10. Empty pockets – beware of bulging keys and coins
11. Think before, during, and after you speak
12. Speak only about things you don’t know
13. Speak in a loud and irritating tone
14. Groom yourself in public
15. Eat or drink in places not designated for such
LO 2

PRETEST

MATCHING TYPE

Directions: Match the meaning in Column A to the word in Column B. Write your answer on
the space provided before each number.

COLUMN A COLUMN B

1. A household worker is anyone you pay to provide a. decisiveness

domestic services in your household. b. child care

2. This refers to the process in which he service is c. objective

completed. d. industrious

3. If there are small infants and toddlers in the house, e. loyal

the housekeeper may be responsible for caring for them f. household worker

4. Consistently exceeds job description expectations. g. shopping

5. Duties could involve keeping groceries stocked in h. procedure

the pantry and buying household items. i. responsible

6. Performs his job’s duties in a manner that demonstrates j. honest

he understands his job’s goals, duties, and job description

7. Perform his job’s duties with accuracy.

8. Exercises sound decision making skills when needed.

9. This refers to the goal you want to achieve.

10. Follows clientele’s rules, regulations, policies, procedure.


LESSON 3.3

DESIRABLE TRAITS OF A HOUSEHOLD WORKER

What is a Household Worker?

A household worker is a person who works within the employer’s household.


Household workers perform a variety of household services for an individual or a family,
from providing care to children and elderly dependents to cleaning and household
maintenance known as housekeeping. Responsibility may also include cooking, doing
laundry, and ironing, food shopping, and other household errands.

Desirable Traits of a Household Worker

1. Loyal. Follows clientele‘s rules, regulations, policies, procedures, and others.

2. Trustworthy. Fulfilling an assigned responsibility and not letting down


expectations.

3. Honest. Performs his/her job’s duties with accuracy

4. Responsible. Performs his/her job’s duties in a manner that demonstrates


he/she understands his/her job’s goals, duties and job description.

5. Industrious. Exceeds job description expectations

6. Respectful. Shows respect for costumer’s authority and responsibility.

7. Cooperative. Cooperates with other employees to achieve common objectives.

8. Flexible. Willing to change how he/she performs his/her job as his/her


responsibilities change.

9. Decisive. Exercises sound decision-making skills when needed.

10. Punctual. Completes a required task before or at a previously designated time.


Being on time.
Duties and Responsibilities of a Household Worker

A household worker is anyone you pay to provide domestic services in your household
such as:

1. Babysitters – a person employed to take care of children usually during a short absence
of parents
2. Nannies – A child’s nurse or caregiver
3. Caretakers – one that gives physical or emotional care and support to others
4. Health aides and private nurses – a person who care for the sick
5. Housekeepers and maids – a person employed to care and manage household or
domestic tasks that must be done to keep things in order
6. Gardeners, landscapers, and yard-keepers - a person in-charge in fixing gardens
7. Drivers and chauffeurs – a person employed to drive a vehicle for others
8. Personal assistants, personal chefs, and cooks – a skilled person who prepares food
and manages the kitchen

The following are the duties and responsibilities of a household worker:

1. Cleaning
The domestic worker will be assigned certain areas in the home or specific tasks
such as daily cleaning or deep cleaning. Daily chores involve cleaning floors, furniture,
windows, and all rooms, and doing laundry and ironing. Deeper cleaning, such as
shampooing carpets is not done as often.

2. Child and Elderly Care


Some responsibilities involved in the child’s care are bathing, diapering, feeding,
supervising, and entertaining. An elderly member of the household may also need
domestic worker’s care. This work may involve bathing, companionship, and assistance
with doctor visits.

3. Cooking
Some household workers prepare the family’s meal. A thorough cookbook
offering varied dishes will help the household worker prepare tasty meals for breakfast,
lunch and dinner.

4. Shopping
Duties could involve keeping groceries stocked in the pantry and buying
household items. The employer needs to give a shopping budget and guidelines to follow.
Some household workers are responsible for shopping for family clothing and larger
scales household items and appliances.
5. Laundry
To do laundry, the household workers separates whites, colored, and delicate
apparel. When the clothing is dry, he/she removes it from the dryer to minimize wrinkles.
Clothes are then ironed and folded and placed back into the proper drawers and closets.

6. Childcare
If there are infants and toddlers in the house, the household worker may be
responsible for caring for them. It is important that the household worker is trained in
first-aid and CPR with smaller children and is very attentive. Also, the household worker
may have to pick older child from school and transport him/her to after school activities.

*Aside from the specific tasks mentioned earlier, a household worker is expected to dispense
some of the following tasks as part of his/her duty and responsibility:

a. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms,
and other work areas so that health standards are met.
b. Empty waste baskets, empty and clean ashtrays, and transport other trash and wastes to
disposal areas.
c. Dust and polish furniture and equipment.
d. Clean rugs, carpets, upholstered furniture, and draperies using vacuum cleaners.
e. Keep storage areas and carts well-stocked, clean, and tidy.
f. Sweep, scrub, wax, or polish floors using brooms, mops, or powered scrubbing and
waxing machines.
g. Wash windows, walls, ceilings, and woodwork, waxing and polishing if necessary.
h. Keep linens, towels, toilet items, and cleaning supplies in their proper places.
i. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom
items.
j. Hang draperies and dust window blinds.
k. Polish silver accessories and metalwork, such as fixtures and fittings.
l. Move and arrange furniture and turn mattresses.
m. Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
n. Sort clothing and other articles, load washing machines and iron. And fold dried items.
o. Sort, count, and mark clean linens and store them in linen closets.
p. Request repair services and wait for a repairman to arrive.
q. Wash dishes and clean kitchens, cooking utensils, and silverware.
r. Answer telephone calls and doorbells.
s. Assign duties to other staff and give instructions regarding work method and routines.
t. Care for children or elderly persons by overseeing their activities, providing
companionship, and assisting them with dressing, bathing, eating, and other needs.
u. Run errands , such as taking laundry to the cleaners and buying groceries.
v. Plan menus and cook and serve meals and refreshments following employer’s
instructions to own methods.
w. Purchase or order groceries and household supplies to keep kitchen stosk and record
expenditures.

WORK SIMPLIFICATION

Refers to the use of time and energy systematically and orderly. This means planning and
preparing activities carefully to avoid doing the same thing repeatedly, or to do more with less
time.

Principles of Waste Simplification:


 Use time and energy at its best.
 Expect irregularities.
 Think and plan ways that will make the work easy.

SERVICE PLAN
Working without plan is similar to providing household services without knowing what
and how to start. A plan is necessary to give direction to any undertaking.

Parts of a Service Plan:

1. Name of the Service – This refers to the end product or the result of activity. This should
state briefly and cohesively what is to be created as the service.

2. Objectives – This refers to the goal you want to achieve. It includes the principles, skills,
and values that should be learned as the service is completed.

3. Description of the Service – This part consists of illustrations, sketches or drawings of


the services to be made. A brief description of the service should be specified.

4. Materials, Tools, and Equipment – This includes an itemized listing of the materials
and supplies needed to complete the service. The list of materials needed should be
presented in tabular form to show a description of each. The quantity, unit, total cost,
tools and equipment needed to complete the service should be included in the table. List
of tools and equipment needed follows the list of materials. The date when the service
was started and completed can also be indicated in this part.

5. Procedure – This refers to the process in which the service is completed. A step-by-step
instruction is preferred.
SAMPLE SERVICE PLAN

SERVICE PLAN FOR (HOUSEHOLD TASK)

Name:
Year and Section:
Date Started:
Date Finished:

I. Name of Service:
II. Objectives:
At the end of the activity, I should be able to :

III. Description of Service:


IV. Materials, Tool, and Equipment:

A. Materials:
Quantity Description Unit Cost Total Cost

B. Tools
1.
2.
3.
4.

C. Equipment
1.
2.
3.
4.

V. Procedure:
A. Preliminary Activities:
B. Evaluation of Services:

VI. Remarks:
HOW MUCH HAVE YOU LEARNED?

ENUMERATION

Directions: Enumerate the following sentences.

1. Give 5 specific duties that a household worker performs.

2. Give 5 general duties that a household worker renders.

ASSESSMENT

MATCHING TYPE

Directions: Match the meaning in Column A to the word in Column B. Write your answers on
the space provided before each numbers.

COLUMN A COLUMN B

1. Willing to change how he performs his job as his job’s a. loyal


responsibilities change. b. trustworthy
2. Exercise sound decision making skills when needed. c. punctual
3. Perform his job’s duties in a manner that demonstrates d. cooperative
he understands his job’s goals, duties, and job description. e. flexible
4. A person can prove his trustworthiness by fulfilling an f. honest
assigned responsibility – and as an extension of that, not g. decisive
to let down expectations. h. responsible
5. It is the characteristic of being able to complete a required i. industrious
task before or at a previously designated time. “Punctual” j. respectful
is often used synonymously with “on time”.
6. Cooperates with other employees to achieve common objectives.
7. Shows respect for customer’s authority and responsibility.
8. Consistently exceeds job description expectations.
9. Follows clientele’s rules, regulations, policies, procedure, etc.
10. Perform his job’s duties with accuracy.

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