OBJECTIVES:

1. Set up equipment and trolleys TLE_HEHK9- 12RG-If-h-3

• Identify and explain the different types and uses of cleaning tools, materials and equipment for room
servicing

• Correctly select and demonstrate proper use of tools, materials and equipment according to task
requirement

• Properly set trolley/caddy with cleaning materials according to needs and with the institutional
standards

• Observe safety measures and procedures in handling cleaning tools, equipment, and other supplies
CLEANING TOOLS
 • made of soft cotton, flannel or artificial
feathers mounted on a stick
Dusters • are used in hotel to clean
loose dust and wash various
surfaces
 is a cleaning tool commonly
dustpans used to scoop the dirt and wastes
on the floor.
 mostly come in thick or loose
mops woven cotton cloth that is used
to clean floors
 is a cleaning implement for
broom sweeping made of bundle of
straws or twigs attached to a
long handle.
 is used for reaching high areas. It is used to
in stairwells, ceiling corners and other high
Cobwebber areas.
Bucket is a watertight, vertical cylinder or truncated
cone, with an open top and a flat bottom, usually
attached to a semicircular carrying handle that is used to
hold water or any liquid solution used in cleaning.
 is a container for temporarily
Garbage Bin storing refuse and waste.
 a blade of leather or rubber set on a handle
and used for spreading, pushing, or wiping
SQUEEGEE liquid material on, across, or off a
surface (such as a window)
CLEANING EQUIPMENT
Housekeeping trolley
is sometimes called a
‘Maids’ trolley’
 is a device that uses an air pump to create a
partial vacuum to suck up dust and dirt, usually
from floors, and optionally from other surfaces
Vacuum Cleaner as well. The dirt is collected by either a dust bag
or a cyclone for later disposal.
 is an electrical appliance that is used to clean and
maintain non-carpeted floors, such as hardwood,
Floor buffer marble, tile or
linoleum. It is also known as a floor polisher.
 Upholstery cleaner

designed for the purpose of eliminating dirt and stains on rugs, carpeting, the
interior of motor vehicles, household furniture, or objects upholstered or
covered with fabrics such as wool, cotton, nylon or other synthetic fabrics.
Cleaning Materials and Chemicals Agents
Cleaning materials and
chemicals agents:
• All purpose spray
• Disinfectant
• Cream cleanser
• Bleach
• Detergent
• Polish
• Glass cleaner
• Abrasives
• Polishing cloth
 Cleaning detergent is a surfactant or a mixture
of surfactants with "cleaning properties in
diluted solutions that is also used in cleaning
Cleaning/Liquid purposes.
Detergent
Liquid Detergent is a detergent in liquid form
used for cleaning tools and equipment.
Cleaning Agents or Chemicals
 Cleaning Agents or Chemicals used in housekeeping include

Bathroom
Water Vinegar
Cleaners

Clean Air
Degreaser Floor Cleaners
Sprays

Laundry Surface
Cleaners Sanitizers Toilet Blocks

Swimming Pool Carpet Cleaning

Toilet Cleaners Cleaners Agents
 Water
It is the the most commonly
used medium for cleaning
and rinsing.
Vinegar

It is used in removing light stains in the

bath.
Bathroom Cleaners
Usually in liquid form, they clean, descale, and disinfect
 Clean Air Sprays
They are best for freshening the hotel corridors,
washrooms, bathrooms, and reception areas.
Degreaser
This is mainly used in bars to remove
the marks of grease and lipstick that
cannot be removed by traditional
washing.

Floor Cleaners
Sealers keep the smoothness of the floor and
keep its shine longer despite the heavy traffic
in the area..
Laundry Cleaners
They are liquid concentrates with variable
amount of peroxide that removes tough
stains, bleaches the linen, and enhances
its whiteness.
Surface Sanitizers

They reduce the presence of bacteria to a

great extent.
 Toilet Blocks
They deodorize the toilets and leave them
smelling fresh due to their oxidizing
agents such as ozone, hydrogen peroxide
or chlorine.
 Toilet Cleaners
Available in liquid form containing strong
hydrochloric acid..
Carpet Cleaning Agents
used to clean carpets
Swimming Pool Cleaner
s
used for cleaning the swimming pool and
pool water.
Different Cleaning Chemicals: Use and
Proper Dilution
Ratio of solute to solvent depends on the type of material being
cleaned.

A. For glass panels

1:100- one part of cleaner to 100 parts of water.

B. For steel, rubber, fiberglass, and formica:

1:75- one part of cleaner to 75 parts of water.

C. For painted walls, surfaces, floors, and ceiling:

1:50- one part of cleaner to 50 parts of water.
 Cleaning
Inspection
Activity
Objective: Proper use and selection of tools and
materials, equipment according to task
requirement
Materials Needed:
 Clipboards
 Paper
 Pens/pencils
 Phone cameras
Instructions:
1. Break students into small groups of 3-4.
2. Provide each group with a clipboard, paper, pens/pencil, and a camera.
3. Students will be checking different parts of the school or room that requires
cleaning.
4. Allow 20-30 minutes for groups to walk around and inspect the classroom, making
notes on their inspection paper and taking a picture of any place that needs cleaning.
5. After the inspection, have groups come up with recommendations on how to clean
the areas using proper tools and equipment.
6. Allow each group to present their findings and solutions to the class.
(for reporting next meeting)
7. As a class, determine which areas should be addressed first and come up with an
action plan.
8. Follow up by having students write a short reflective essay on the activity.
To be continued…
The maid’s cart or HOUSEKEEPING 1
trolley
There are three (3) deep shelves in a maid’s cart:

 The lower two shelves are for stocking linens.

 The top shelf is used for stocking supplies.
The cart contains two (2) bags:
 one for collecting soiled linens
 one for collecting garbage

 It has a storage space for vacuum cleaner and a

hand container or caddy.
 The top of the cart is designed to have partitions
for amenities and guest room brochures.
 It also contains a locked box for sorting guest
room keys.
Items placed on the maid’s cart are determined
based on the room category, guest amenities and
the size of the cart. Below is the standard number
of linens usually placed in the maid’s cart.

Linen Par Stock

Bed sheets 2 per bed
Bedspread 1 per bed
Face towels 1 per guest
Pillow cases 2 per bed
Bath mats 1 per bathroom
Mattress protector Limited number
Hand towels 1 per guest
Steps in setting up a
maid’s cart or HOUSEKEEPING 1

trolley
A. Preparation
1. Get all items ready.
2. Get assignment sheet from the housekeeping
control desk.
3. Clean trolley; wipe all areas using a wiping
cloth designated for wiping the trolley.
4. Collect the needed stocks from the pantry.
5. Record all the needed items loaded on the cart
on the room assignment sheet.
B. Procedure
1. Start stacking from bottom shelf, which is
intended for bed linens like bed sheets, top
sheets and pillow cases. Arrange neatly.
2. Stack at the middle shelf the bathroom linens
like bath towel, face towel and hand towel.
3. Place on top of the shelf all the amenities and
bathroom supplies. Arrange neatly.
B. Procedure
4. Stack the hand caddy with cleaning supplies starting
from all-purpose cleaner, glass cleaner, dusting solution
and bowl brush. Next, the color-coded wiping cloth and
sponge, then finally the glass wiper.
5. Place the hand caddy on the base of trolley below the
garbage bag and linen bag located at the right side of the
trolley. Place trash bag on the left side of the trolley.
6. Place vacuum and sweeping equipment on one side of
the trolley.
C. Inspection
1. Inspect to ensure that trolley is properly
stacked, properly arranged and clean.

2. Check if the linen bag and trash bin are empty

and clean
Evaluate Hazard and Risks
Slips and trips
Falls
Lifting injury
Safety Practices in the Workplace
• Always wear personal protective equipment (PPE)
• Make sure all spills are immediately cleaned up to avoid slipping.
• Replace worn, ripped, and damaged flooring, and place anti-slip
flooring in areas that cannot continually be cleaned such as an
entrance.
• Maintain clean light fixtures to improve lighting efficiency.
• Keep aisles and stairways clear.
• Place warning signs and mirrors to help improve sight lines in blind
corners.
• Regularly inspect, clean, and repair all tools.
• Do not use damaged tools.
Safety in Handling Chemicals
Use appropriate protective equipment when handling
concentrated cleaning products.
 there should be a complete list of all cleaning chemicals used in
the facility. Details like how many gallons are stored, where they
are stored, potential hazards, and precautionary measures for
each chemical should be included in the list.
There should be safety data sheets for each chemical used or
stored.
Always follow the manufacturer’s instructions of using the
chemicals. If not used the rightway, these chemicals may not work
and can be harmful.
All cleaning chemicals should be kept in their original containers.
Never mix chemicals, even if they are of the same type. Combining
ammonia and chlorine bleach for example can produce the fatal, chlorine
gas.
Do not use different cleaners as an alternative, unless the intended use is
the same.
Install safety signage that quickly conveys possible dangers and precautions
related to the chemicals.
It is important that you know exactly what the following “signal words”
mean:
CAUTION: the product should be used carefully but is relatively safe.
WARNING: the product is moderately toxic.
DANGER: the product is highly toxic and may cause permanent
damage to skin and eyes.
Protective Equipment
Personal
protective
equipment
(PPE)
•They must be worn
by employees that
are exposed to
hazardous materials
or in cases where
danger or risk for
injury is present.
Housekeeping work often
requires wearing slush
boots, or chemical-
resistant shoes if working
in higher-than-normal
contaminated areas.
These are also to be
discarded after a single
use.