‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬

‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬

‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬

‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ) ‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ‬

‫ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ ﺩﺭﻣﺎﻧﻲ‬
‫ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬

‫ﺗﺼﻮﻳﺐ ﻛﻨﻨﺪﻩ‬ ‫ﺗﺎﻳﻴﺪ ﻛﻨﻨﺪﻩ‬ ‫ﺗﻬﻴﻪ ﻛﻨﻨﺪﻩ‬ ‫ﻋﻨﻮﺍﻥ‬

‫ﻣﺪﻳﺮﻛﻞ ﻧﻈﺎﺭﺕ ﻭ ﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺭﻭ ﻭ ﻣﻮﺍﺩ ﻣﺨﺪﺭ‬ ‫ﺭﺋﻴﺲ ﺍﺩﺍﺭﻩ ﺑﺎﺯﺭﺳﻲ ﻓﻨﻲ‬ ‫ﻛﺎﺭﺷﻨﺎﺱ ﺍﺩﺍﺭﻩ ﺑﺎﺯﺭﺳﻲ ﻓﻨﻲ‬ ‫ﺳﻤﺖ‬

‫ﺩﻛﺘﺮ ﻣﻬﺪﻱ ﭘﻴﺮﺻﺎﻟﺤﻲ‬ ‫ﺩﻛﺘﺮ ﻣﻌﺼﻮﻣﻪ ﻛﻨﻌﺎﻧﻲ‬ ‫ﺩﻛﺘﺮ ﻣﻌﺼﻮﻣﻪ ﻛﻨﻌﺎﻧﻲ‬ ‫ﻧﺎﻡ‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﺻﻔﺤﺎﺕ ﻣﻮﺭﺩ‬
‫ﺷﺮﺡ ﻣﺨﺘﺼﺮ ﺗﻐﻴﻴﺮﺍﺕ‬ ‫ﺗﺎﺭﻳﺦ ﺑﺎﺯﻧﮕﺮﻱ‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬
‫ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﻧﻜﺘﻪ ‪ :‬ﻻﺯﻡ ﺍﺳﺖ ﺑﺎﺯﺭﺳﺎﻥ ﺍﺯ ﺍﻋﺘﺒﺎﺭ ﺁﺧﺮﻳﻦ ﻧﮕﺎﺭﺵ ﺍﻃﻤﻴﻨﺎﻥ ﺣﺎﺻﻞ ﻧﻤﺎﻳﻨﺪ‪.‬‬

‫‪ 2‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﻓﻬﺮﺳﺖ ﻣﻨﺪﺭﺟﺎﺕ‬

‫ﻋﻨﺎﻭﻳﻦ‬

‫‪ - 1‬ﻫﺪﻑ‬
‫‪ - 2‬ﺩﺍﻣﻨﻪ ﻛﺎﺭﺑﺮﺩ‬
‫‪ - 3‬ﻣﺴﺌﻮﻟﻴﺖ ﻫﺎ‬
‫‪ - 4‬ﺗﻌﺎﺭﻳﻒ‬
‫‪ - 5‬ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ‬
‫‪ - 6‬ﺷﻜﺎﻳﺎﺕ ﻓﺮﺍﻭﺭﺩﻩ ﻩ ﺍﻱ ﺩﺍﺭﻭﻳﻲ‬
‫‪ - 7‬ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ‬
‫‪ - 8‬ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ‬
‫‪ - 9‬ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ‬
‫‪-10‬ﺩﺍﺭﻭﻫﺎﻱ ﺗﻘﻠﺒﻲ‬
‫‪-11‬ﺷﺮﺍﻳﻂ ﻧﮕﻪ ﺩﺍﺭﻱ ﻓﺮﺍﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ‬
‫‪-12‬ﺑﺎﺯﺭﺳﻲ ﺩﺍﺧﻠﻲ‬
‫‪-13‬ﻣﺴﺘﻨﺪﺍﺕ ﻣﺮﺗﺒﻂ‬
‫‪-14‬ﻣﺴﺘﻨﺪﺍﺕ ﻣﺮﺟﻊ‬

‫‪ 3‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪-1‬ﻫﺪﻑ‪:‬‬
‫ﺩﺍﺭﻭ ﺑﺎﻳﺪ ﺩﺍﺭﺍﻱ ﺍﺛﺮﺑﺨﺸﻲ‪ ،‬ﺳﻼﻣﺖ ﻭ ﻛﻴﻔﻴﺖ ﻣﻨﺎﺳﺐ ﺑﺎﺷﺪ‪ ،‬ﻟﺬﺍ ﺩﺭ ﺍﻳﻦ ﻓﺮﺍﻳﻨﺪ ﻣﺼﺮﻑ ﻛﻨﻨﺪﻩ‪ ،‬ﺗﻮﻟﻴﺪ ﻛﻨﻨﺪﻩ‪ ،‬ﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ ﻭ ﻭﺿﻊ‬

‫ﻛﻨﻨﺪﮔﺎﻥ ﻗﺎﻧﻮﻥ ﺑﺎ ﻳﻜﺪﻳﮕﺮ ﺑﻪ ﻧﺴﺒﺖ ﻭﻇﺎﻳﻒ ﻣﺸﺮﻭﺣﻪ ﺧﻮﺩ ﺩﺭ ﻓﺮﺁﻳﻨﺪ ﺗﻀﻤﻴﻦ ﻛﻴﻔﻴﺖ ﺩﺧﻴﻞ ﺑﻮﺩﻩ ﻭ ﻣﺴﺌﻮﻟﻴﺖ ﺩﺍﺭﻧﺪ ‪.‬ﻫﺪﻑ ﺍﺯ‬

‫ﺗﻬﻴﻪ ﺍﻳﻦ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺍﺭﺍﺋﻪ ﺭﺍﻫﻜﺎﺭﻫﺎﻱ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺟﻬﺖ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ﺑﻬﻴﻨﻪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺁﺧﺮﻳﻦ ﮔﺎﻳﺪﻻﻳﻦ ﻫﺎﻱ ﺑﻴﻦ ﺍﻟﻤﻠﻠﻲ ﻣﻲ ﺑﺎﺷﺪ‪.‬‬

‫‪-2‬ﺩﺍﻣﻨﻪ ﻛﺎﺭﺑﺮﺩ‪:‬‬
‫ﺍﻳﻦ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺟﻬﺖ ﺍﺳﺘﻔﺎﺩﻩ ﺩﺭ ﻛﻠﻴﻪ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﻣﺮﺍﻛﺰ ﺩﺭﻣﺎﻧﻲ ﺍﺯﺟﻤﻠﻪ‬

‫ﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ ‚ﺩﺭﻣﺎﻧﮕﺎﻫﻬﺎ ﻭ‪ ....‬ﻣﻲ ﺑﺎﺷﺪ ‪.‬‬

‫‪-3‬ﻣﺴﺌﻮﻟﻴﺖ ﻫﺎ‪:‬‬
‫ﻣﺴﺌﻮﻟﻴﺖ ﭘﻴﮕﻴﺮﻱ ‪ ،‬ﺍﺭﺯﻳﺎﺑﻲ ﻭ ﻧﻈﺎﺭﺕ ﺑﺮﺣﺴﻦ ﺍﺟﺮﺍﻱ ﺁﻥ ﺑﺮ ﻋﻬﺪﻩ ﻛﺎﺭﺷﻨﺎﺳﺎﻥ ﺍﺩﺍﺭﻩ ﺑﺎﺯﺭﺳﻲ ﻓﻨﻲ ﻭﺩﺍﻧﺸﮕﺎﻫﻬﺎﻱ ﻋﻠﻮﻡ ﭘﺰﺷﻜﻲ‬
‫ﻭ ﺧﺪﻣﺎﺕ ﺑﻬﺪﺍﺷﺘﻲ ﺩﺭﻣﺎﻧﻲ ﻣﻲ ﺑﺎﺷﺪ‪.‬‬

‫‪-4‬ﺗﻌﺎﺭﻳﻒ‪:‬‬
‫‪ -‬ﺍﻧﺒﺎﺭ ﺩﺍﺭﻭﻳﻲ ‪:‬‬

‫ﺑﻪ ﻓﻀﺎﻫﺎﻱ ﻣﺤﺼﻮﺭ ﺑﺎ ﺩﻳﻮﺍﺭ‪ ،‬ﺳﻘﻒ ﻋﺎﻳﻖ ﺑﻨﺪﻱ ‪ ،‬ﻛﻒ ﻭ ﺩﻳﻮﺍﺭﻫﺎ ﻱ ﻣﺤﻜﻢ ) ﺑﻬﺘﺮ ﺍﺳﺖ ﺑﺘﻮﻧﻲ ﺑﺎﺷﺪ( ‪ ،‬ﺩﺍﺭﺍﻱ ﻗﻔﺴﻪ ﺑﻨﺪﻱ‬

‫ﻛﻪ ﺩﺭ ﺑﺮﺍﺑﺮ ﻧﻮﺭ ﻣﺴﺘﻘﻴﻢ ﻣﺤﺎﻓﻈﺖ ﺷﺪﻩ ﻭ ﺍﺯ ﻧﻈﺮ ﺩﺭﺟﻪ ﺣﺮﺍﺭﺕ ﻭ ﺭﻃﻮﺑﺖ ﺗﺤﺖ ﻛﻨﺘﺮﻝ ﺑﺎﺷﺪ‪ ،‬ﺍﻧﺒﺎﺭ ﺩﺍﺭﻭﻳﻲ ﮔﻔﺘﻪ ﻣﻲ ﺷﻮﺩ‪.‬‬

‫ﺗﻘﺴﻴﻢ ﺑﻨﺪﻱ ﺍﻧﺒﺎﺭﻫﺎ ﺍﺯ ﻧﻈﺮ ﻧﻮﻉ ﻛﺎﺭﺑﺮﺩ ‪:‬‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﻓﺮﺁﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺩﺍﻣﻲ‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﻓﺮﺁﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺍﻧﺴﺎﻧﻲ ‪ ،‬ﻛﻪ ﺑﺮ ﺍﺳﺎﺱ ﻧﻮﻉ ﻓﺮﺁﻭﺭﺩﻩ ﺩﺍﺭﻭﻳﻲ ﻣﺎﻧﻨﺪ ﺑﻴﻮﺩﺍﺭﻭﻫﺎ‪ ،‬ﺩﺍﺭﻭﻫﺎﻱ ﻣﺨﺪﺭ ﻭﺗﺤﺖ ﻛﻨﺘﺮﻝ‬

‫‪،‬ﺩﺍﺭﻭﻫﺎﻱ ﭘﺮ ﺧﻄﺮ ‪،‬ﺭﺍﺩﻳﻮ ﺩﺍﺭﻭﻫﺎ ﻭﺳﺎﻳﺮ ﺩﺍﺭﻭﻫﺎ ﺩﺍﺭﺍﻱ ﺍﻧﺒﺎﺭﻫﺎﻱ ﻣﺠﺰﺍ ﻣﻲ ﺑﺎﺷﻨﺪ‪.‬‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﺗﺠﻬﻴﺰﺍﺕ ﭘﺰﺷﻜﻲ‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﻟﻮﺍﺯﻡ ﺁﺭﺍﻳﺸﻲ ﻭ ﺑﻬﺪﺍﺷﺘﻲ‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﻣﻮﺍﺩ ﺁﺕﺵ ﺯﺍ‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ )‪(Waste‬‬

‫‪ 4‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ)‪(Returned‬‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ )‪(Recall‬‬

‫ﺗﻘﺴﻴﻢ ﺑﻨﺪﻱ ﺍﻧﺒﺎﺭ ﺍﺯ ﻧﻈﺮ ﺩﺭﺟﻪ ﺣﺮﺍﺭﺕ‪:‬‬

‫‪ -‬ﻓﺮﻳﺰﺭ‪ :‬ﺑﺎ ﺑﺮﻭﺩﺕ ‪ -10 qc‬ﺗﺎ ‪ -20‬ﺑﺮﺍﻱ ﺑﻌﻀﻲ ﺍﺯ ﺩﺍﺭﻭﻫﺎﻱ ﺧﺎﺹ ﻣﺎﻧﻨﺪ ﺩﺍﺭﻭﻫﺎﻱ ﺑﻴﻮﻟﻮژﻳﻚ ﻭ ﻭﺍﻛﺴﻨﻬﺎ‬

‫‪ -‬ﺳﺮﺩﺧﺎﻧﻪ ﻳﺎ )‪2-8 qc : (Cold Place‬‬

‫‪ -‬ﺍﻧﺒﺎﺭ ﺧﻨﻚ ﻳﺎ )‪8-15 qc : (Cool Place‬‬

‫‪ 15-25 qc‬ﻧﻮﺳﺎﻥ ﺩﺭﺟﻪ ﺣﺮﺍﺭﺕ ﺍﻳﻦ ﺍﻧﺒﺎﺭ‬ ‫‪ -‬ﺍﻧﺒﺎﺭ ﻣﻌﻤﻮﻟﻲ ﻳﺎ )‪ : (temperature room‬ﺩﺭﺟﻪ ﺣﺮﺍﺭﺕ‬

‫ﻣﻲ ﺗﻮﺍﻧﺪ ﺑﻴﻦ ‪ 15-30 qc‬ﺑﺎﺷﺪ‪.‬‬

‫ﺑﻬﺘﺮﻳﻦ ﺭﻃﻮﺑﺖ ﺑﺮﺍﻱ ﻧﮕﻪﺩﺍﺭﻱ ﺩﺍﺭﻭﻫﺎ ﺯﻳﺮ ‪ %60‬ﻣﻲ ﺑﺎﺷﺪ ﻭ ﻫﻤﭽﻨﻴﻦ ﺍﻧﺒﺎﺭﻫﺎ ﺑﺎﻳﺪ ﺩﺍﺭﺍﻱ ﺭﻭﺷﻨﺎﻳﻲ ﻛﺎﻓﻲ ﻧﻴﺰ ﺑﺎﺷﻨﺪ ‪.‬‬

‫‪، Good manufacturing practices: GMP -‬ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺳﺎﺧﺖ‬

‫‪، Good distribution practices: GDP -‬ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺗﻮﺯﻳﻊ‬

‫‪ ،Good storage practices: GSP -‬ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ‬

‫‪ 5‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪ - 5‬ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ‪:‬‬

‫ﺍﻫﻢ ﻣﻘﺮﺭﺍﺕ ﻭ ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ﺩﺭ ﺍﻧﺒﺎﺭﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺷﺎﻣﻞ ﻣﻮﺍﺭﺩ ﻭ ﻣﻮﺿﻮﻋﺎﺕ ﺯﻳﺮ ﻣﻲﺑﺎﺷﺪ‪:‬‬

‫‪ i‬ﻧﻴﺮﻭﻱ ﺍﻧﺴﺎﻧﻲ‬
‫‪ i‬ﺳﺎﺧﺘﻤﺎﻥ ﻭﺍﻣﻜﺎﻧﺎﺕ‬
‫‪ i‬ﺗﺠﻬﻴﺰﺍﺕ ﻭﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺗﻮﺯﻳﻊ‬
‫‪ i‬ﻧﻈﺎﻓﺖ ﻭ ﺑﻬﺪﺍﺷﺖ‬
‫‪ i‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻠﻬﺎﻱ ﻣﺮﺑﻮﻁ ﺑﻪ ﺍﻧﺒﺎﺭ‬
‫‪ i‬ﺷﻜﺎﻳﺎﺕ ﻓﺮﺍﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ )‪(Complains‬‬
‫‪ i‬ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ )‪(Recall Pharmaceutical Products‬‬
‫‪ i‬ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ )‪(Waste Pharmaceutical Products‬‬
‫‪ i‬ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ) ‪(Returned Pharmaceutical Products‬‬
‫‪ i‬ﺩﺍﺭﻭﻫﺎﻱ ﺗﻘﻠﺒﻲ )‪(Counterfeit Pharmaceutical Products‬‬
‫‪ i‬ﺩﺍﺭﻭﻫﺎﻱ ﻭﺍﺭﺩﺍﺗﻲ )‪(Importation Pharmaceutical Products‬‬
‫‪ i‬ﻓﻌﺎﻟﻴﺘﻬﺎﻱ ﻗﺮﺍﺭﺩﺍﺩﻱ )‪(Contract Activities‬‬
‫‪Post Marketing Quality Control (PMQC) i‬‬
‫‪ i‬ﻣﺪﺍﺭﻙ ﺍﻧﺒﺎﺭ ﻭ ﺳﻴﺴﺘﻢ ﺑﺎﻳﮕﺎﻧﻲ‬
‫‪ i‬ﺷﺮﺍﻳﻂ ﻧﮕﻬﺪﺍﺭﻱ ﻓﺮﺁﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ‬
‫‪ i‬ﺑﺎﺯﺭﺳﻲ ﺩﺍﺧﻠﻲ )‪(Self – Inspection‬‬

‫‪ 6‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪-5-1‬ﻧﻴﺮﻭﻱ ﺍﻧﺴﺎﻧﻲ‪:‬‬

‫ﻭ ﺍﺭﺗﺒﺎﻁ‬ ‫ﺷﺮﻛﺖ ﺗﻮﺯﻳﻊ ﺑﺎﻳﺪ ﺩﺍﺭﺍﻱ ﭼﺎﺭﺕ ﺳﺎﺯﻣﺎﻧﻲ ﺗﻌﺮﻳﻒ ﺷﺪﻩ ﺑﺎﺷﺪ‪ .‬ﺩﺭ ﺍﻳﻦ ﭼﺎﺭﺕ ﻣﺤﺪﻭﺩﻩ ﻭﻇﺎﻳﻒ ﻭ ﻣﺴﺌﻮﻟﻴﺖ ﻫﻤﻪ ﺍﻓﺮﺍﺩ‬

‫ﺍﻧﻬﺎ ﺑﺎ ﻳﻜﺪﻳﮕﺮ ﺑﺎﻳﺪ ﻣﻌﻴﻦ ﺷﻮﺩ‪ .‬ﻳﻚ ﻧﻔﺮ ﺑﻪ ﻋﻨﻮﺍﻥ ﻣﺴﺌﻮﻝ ﺍﺟﺮﺍء ﺳﻴﺴﺘﻢ ﺗﻀﻤﻴﻦ ﻛﻴﻔﻴﺖ ﺑﺎﻳﺪ ﺗﻌﻲﻱﻥ ﮔﺮﺩﺩ‪.‬‬

‫ﺗﻤﺎﻣﻲ ﭘﺮﺳﻨﻞ ﺷﺎﻏﻞ ﺩﺭﻓﻌﺎﻟﻴﺘﻬﺎﻱ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ﺑﺎﻳﺪ ﺁﻣﻮﺯﺷﻬﺎﻱ ﻻﺯﻡ ﺭﺍ ﺩﺭﺍﻳﻦ ﺯﻣﻴﻨﻪ ﮔﺬﺭﺍﻧﺪﻩ ﺑﺎﺷﻨﺪ‪ .‬ﻫﻤﭽﻨﻴﻦ ﺍﻓﺮﺍﺩ ﻛﻠﻴﺪﻱ ﺑﺎﻳﺪ‬

‫ﺗﺤﻮﻳﻞ ﻭ‬ ‫ﺩﺍﺭﺍﻱ ﺗﺠﺮﺑﻪ ﻛﺎﻓﻲ ﺩﺭ ﺯﻣﻴﻨﻪ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭ ﺑﺎﺷﻨﺪ‪ .‬ﺗﻌﺪﺍﺩ ﻛﺎﻓﻲ ﺍﻓﺮﺍﺩ ﺩﺍﺭﺍﻱ ﺻﻼﺣﻴﺖ ﺑﺎﻳﺪ ﺩﺭ ﻣﺮﺍﺣﻞ ﻣﺨﺘﻠﻒ‬

‫ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭ ﺟﻬﺖ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺣﻔﻆ ﺩﺍﺭﻭ ﺑﺎ ﻛﻴﻔﻴﺖ ﻣﻨﺎﺳﺐ ﻣﺸﻐﻮﻝ ﺑﻜﺎﺭ ﺷﻮﻧﺪ‪.‬‬

‫ﺑﺮﺍﻱ ﻫﺮ ﻳﻚ ﺍﺯ ﺍﻓﺮﺍﺩ ﻣﺘﻨﺎﺳﺐ ﺑﺎ ﻣﺴﺌﻮﻟﻴﺖ ﻣﺤﻮﻟﻪ ﺑﺎﻳﺪ ﺁﻣﻮﺯﺷﻬﺎﻱ ﺑﺪﻭ ﺷﺮﻭﻉ ﺑﻪ ﻛﺎﺭ ﻭﻣﺪﺍﻭﻡ ﺩﺭﻧﻈﺮ ﮔﺮﻓﺘﻪ ﺷﻮﺩ‪.‬ﺑﺮﻧﺎﻣﻪ ﻫﺎﻱ‬

‫ﺁﻣﻮﺯﺷﻲ ﺑﺎﻳﺪ ﺑﺼﻮﺭﺕ ﻣﻜﺘﻮﺏ ﺗﺪﻭﻳﻦ ﮔﺮﺩﻧﺪ‪.‬‬

‫ﭘﺮﺳﻨﻠﻲ ﻛﻪ ﺑﺎ ﺩﺍﺭﻭﻫﺎﻱ ﺧﺎﺹ ﻣﺎﻧﻨﺪ ﺭﺍﺩﻳﻮ ﺩﺍﺭﻭﻫﺎ ‪ ،‬ﺩﺍﺭﻭﻫﺎﻱ ﻣﺨﺪﺭ‪،‬ﺩﺍﺭﻭﻫﺎﻱ ﺳﻤﻲ ﻭﺧﻄﺮﻧﺎﻙ ﻳﺎ ﺩﺍﺭﻭﻫﺎﻳﻲ ﻛﻪ ﺍﺣﺘﻤﺎﻝ ﺳﻮء‬

‫ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﺁﻧﻬﺎ ﻭﺟﻮﺩ ﺩﺍﺭﺩ ﺩﺭ ﺍﺭﺗﺒﺎﻁ ﻣﻴﺒﺎﺷﻨﺪ ﺑﺎﻳﺪ ﺩﻭﺭﻩ ﻫﺎﻱ ﺁﻣﻮﺯﺷﻲ ﺧﺎﺻﻲ ﺭﺍ ﺑﮕﺬﺭﺍﻧﻨﺪ‪ .‬ﺗﻤﺎﻡ ﻣﺪﺍﺭﻙ ﺁﻣﻮﺯﺷﻲ ﺑﺎﻳﺪ ﻧﮕﻬﺪﺍﺭﻱ‬

‫ﺷﻮﻧﺪ‪.‬‬

‫‪-5-1-1‬ﻣﺴﺌﻮﻝ ﻓﻨﻲ‪:‬‬

‫‪ -‬ﺷﺮﺍﻳﻂ ﻣﺴﺌﻮﻝ ﻓﻨﻲ‬

‫ﺩﺍﺭﺍ ﺑﻮﺩﻥ ﻣﺪﺭﻙ ﺩﻛﺘﺮﺍﻱ ﺩﺍﺭﻭﺳﺎﺯﻱ‬ ‫•‬

‫ﺩﺍﺷﺘﻦ ﺍﻃﻼﻋﺎﺕ ﻭ ﺁﮔﺎﻫﻲ ﻣﻨﺎﺳﺐ ﺩﺭ ﺍﺭﺗﺒﺎﻁ ﺑﺎ ﺍﺻﻮﻝ‪GSP ،GDP ،GMP‬‬ ‫•‬

‫‪ -‬ﻭﻇﺎﻳﻒ ﻣﺴﺌﻮﻝ ﻓﻨﻲ‬

‫ﺣﻀﻮﺭﻓﻌﺎﻝ ﺩﺭ ﻣﺮﺍﻛﺰ ﺩﺭﻣﺎﻧﻲ ﺩﺭ ﺳﺎﻋﺎﺕ ﻛﺎﺭ‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﺟﺮﺍﻱ ﻛﻠﻴﻪ ﺁﺋﻴﻦ ﻧﺎﻣﻪ ﻫﺎ‪ ،‬ﺿﻮﺍﺑﻂ‪ ،‬ﺑﺨﺸﻨﺎﻣﻪ ﻫﺎﻭ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻠﻬﺎﻱ ﺻﺎﺩﺭﻩ ﺍﺯﺳﻮﻱ ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬ ‫•‬

‫ﻣﺴﺌﻮﻟﻴﺖ ﺍﺟﺮﺍء ﻭﭘﻴﮕﻴﺮﻱ ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ﻭ ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺗﻮﺯﻳﻊ )‪( GSP،GDP‬‬ ‫•‬

‫‚ ﺍﺟﺎﺭﻩ ﻣﺎﺷﻴﻦ ﻭ‬ ‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﻧﻌﻘﺎﺩ ﻗﺮﺍﺭﺩﺍﺩ ﻓﻴﻤﺎ ﺑﻴﻦ ﻣﺮﺍﻛﺰ ﺩﺭﻣﺎﻧﻲ ﻭ ﺷﺮﻛﺘﻬﺎﻱ ﺧﺪﻣﺎﺕ ﺩﻫﻨﺪﻩ ) ﺍﻧﺒﺎﺭ ﺍﺳﺘﻴﺠﺎﺭﻱ‬ ‫•‬

‫ﻏﻴﺮﻩ(‬

‫‪ 7‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪ GDP&GSP‬ﻣﻄﺎﺑﻖ ﺑﺎ ﺍﺳﺘﺎﻧﺪﺍﺭﺩﻫﺎﻱ ﺑﻴﻦ ﺍﻟﻤﻠﻠﻲ ﻭ‬ ‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺗﻬﻴﻪ ‪ ،‬ﺗﺪﻭﻳﻦ ﻭ ﺑﺎﺯﻧﮕﺮﻱ ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻠﻬﺎﻱ‬ ‫•‬

‫ﻗﻮﺍﻧﻴﻦ ﺩﺍﺧﻠﻲ‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﻣﻮﺭ ﻛﻤﻲ‪،‬ﻛﻴﻔﻲ ﻭﻇﺎﻫﺮﻱ ﻣﺤﻤﻮﻟﻪ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺳﻴﺴﺘﻢ ﺗﻮﺯﻳﻊ ﻭ ﺭﻋﺎﻳﺖ ﺍﺻﻞ ﺗﻘﺪﻡ )‪(First Expired- First out‬‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺭﻋﺎﻳﺖ ﺷﺮﺍﻳﻂ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎ ﺩﺭ ﻋﻤﻠﻴﺎﺕ ﺣﻤﻞ ﻭ ﻧﻘﻞ ﻭﺗﻮﺯﻳﻊ‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﺟﺮﺍء ﻭ ﭘﻴﮕﻴﺮﻱ ﻛﻠﻴﻪ ﺍﻣﻮﺭ ﻓﻨﻲ ﻭ ﻋﻠﻤﻲ‬ ‫•‬

‫ﺍﻋﻼﻡ ﻛﺘﺒﻲ ﻛﻠﻴﻪ ﺷﻜﺎﻳﺘﻬﺎﻱ ﺩﺭﻳﺎﻓﺘﻲ ﺩﺭ ﺭﺍﺑﻄﻪ ﺑﺎ ﻣﺸﻜﻼﺕ ﻛﻤﻲ‪ ،‬ﻛﻴﻔﻲ ﻭﻇﺎﻫﺮﻱ ﺩﺍﺭﻭﻫﺎ ﺑﻪ ﻣﺴﺌﻮﻟﻴﻦ ﺫﻳﺮﺑﻂ‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺭﻳﻜﺎﻝ ) ‪ (Recall‬ﻭﺁﻣﻮﺯﺵ ﻛﺎﺭﻛﻨﺎﻥ ﺑﺮﺍﻱ ﺍﺟﺮﺍﺉ ﺻﺤﻴﺢ ﻋﻤﻠﻴﺎﺕ ﻭﮔﺰﺍﺭﺵ ﺩﻫﻲ ﻣﻨﺎﺳﺐ ﻣﻨﻄﺒﻖ ﺑﺮ‬ ‫•‬

‫ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻞ ﺍﺩﺍﺭﻩ ﻛﻞ ﻧﻈﺎﺭﺕ ﻭ ﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺭﻭ ﻭ ﻣﻮﺍﺩ ﻣﺨﺪﺭ‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﻧﺒﺎﺭﮔﺮﺩﺍﻧﻲ ﻭ ﺍﻧﻄﺒﺎﻕ ) ‪ (Reconciliation‬ﻣﻮﺟﻮﺩﻱ ﻭﺍﻗﻌﻲ ﺑﺎ ﻣﺪﺍﺭﻙ ﻭﻣﺴﺘﻨﺪﺍﺕ ﻣﻮﺟﻮﺩﻱ ﻭ ﭘﻴﮕﻴﺮﻱ‬ ‫•‬

‫ﺗﻔﺎﻭﺗﻬﺎ ﻭﺍﻧﺤﺮﺍﻓﺎﺕ‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺗﻬﻴﻪ ﻟﻴﺴﺖ ﺿﺎﻳﻌﺎﺕ ﻭ ﺑﻪ ﺭﻭﺯ ﻧﻤﻮﺩﻥ ﺁﻥ ﻭ ﺩﺭﺝ ﻣﻴﺰﺍﻥ ﺿﺎﻳﻌﺎﺕ ﻭ ﻋﻠﻞ ﺿﺎﻳﻌﺎﺕ ﻫﺮ ﻣﺤﺼﻮﻝ ﺩﺭ ﻟﻴﺴﺖ‬ ‫•‬

‫ﻣﺮﺑﻮﻃﻪ‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﻛﻨﺘﺮﻝ ‪ ،‬ﺍﺭﺯﻳﺎﺑﻲ ﻭﻛﺎﻟﻴﺒﺮﺍﺳﻴﻮﻥ ﺩﻭﺭﻩ ﺍﻱ ﺩﺳﺘﮕﺎﻫﻬﺎﻱ ﻣﻮﺟﻮﺩ ﺩﺭ ﺍﻧﺒﺎﺭ )ﺗﺮﺍﺯﻭﻫﺎ‪ ،‬ﺩﻣﺎﺳﻨﺞ ﻭ ﺭﻃﻮﺑﺖ ﺳﻨﺞﻫﺎ‪،‬‬ ‫•‬

‫ﻛﭙﺴﻮﻟﻬﺎﻱ ﺁﺗﺶ ﻧﺸﺎﻧﻲ ‪ ،‬ﺳﻴﺴﺘﻢ ﺍﻋﻼﻡ ﻭ ﺍﻃﻔﺎء ﺣﺮﻳﻖ ﻭﻏﻴﺮﻩ(‬

‫‪-5-1-2‬ﻭﻇﺎﻳﻒ ﺍﻧﺒﺎﺭﺩﺍﺭ ﻳﺎ ﺳﺮﭘﺮﺳﺖ ﻛﺎﺭﮔﺮﺍﻥ ﺍﻧﺒﺎﺭ‪:‬‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﻛﻨﺘﺮﻝ ﻣﺤﻤﻮﻟﻪ ﻫﺎ ﺍﺯ ﻟﺤﺎﻅ ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ ﻳﺎ ﻣﺨﺪﻭﺵ ﺑﻮﺩﻥ ﺑﺮﭼﺴﺐ ﺁﻧﻬﺎ ﻭ ﺟﺪﺍﺳﺎﺯﻱ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺸﻜﻞ ﺩﺍﺭ‬ ‫•‬

‫ﻭﺍﺭﺩ ﻛﺮﺩﻥ ﻧﺎﻡ ﻭ ﻣﻘﺪﺍﺭ ﻛﺎﻻ ﺩﺭ ﺩﻓﺘﺮ ﻣﻮﺟﻮﺩﻱ ﻳﺎ ﺩﺭ ﻛﺎﺭﺕ ﻣﺨﺼﻮﺹ ﻫﺮ ﻣﺤﺼﻮﻝ ﻳﺎ ﻛﺎﻻ‬ ‫•‬

‫ﺛﺒﺖ ﻫﺮ ﻣﺤﻤﻮﻟﻪ ﻳﺎ ﻛﺎﻻ ﻱ ﻭﺍﺭﺩ ﺷﺪﻩ ﺑﻪ ﺍﻧﺒﺎﺭ ﺩﺭ ﺩﻓﺘﺮ ﺍﻧﺒﺎﺭ ﻭ ﺩﺍﺩﻥ ﺷﻤﺎﺭﻩ ﺑﻪ ﺁﻧﻬﺎ ﻭ ﺩﺭﺝ ﻧﻤﻮﺩﻥ ﺷﻤﺎﺭﻩ ﺍﻧﺒﺎﺭ ﻭ ﻛﺪ‬ ‫•‬

‫ﻣﺤﺼﻮﻝ ﺭﻭﻱ ﻫﺮ ﭘﺎﻟﺖ‬

‫ﺭﻋﺎﻳﺖ ﺷﺮﺍﻳﻂ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭ ﻛﻪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺍﻃﻼﻋﺎﺕ ﺩﺭﺝ ﺷﺪﻩ ﺭﻭﻱ ﺑﺮﭼﺴﺐ ﻣﺤﻤﻮﻟﻪ ﻳﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺷﺮﻛﺖ ﻭﺍﺭﺩ‬ ‫•‬

‫ﻛﻨﻨﺪﻩ ﻳﺎ ﺗﻮﻟﻴﺪ ﻛﻨﻨﺪﻩ‬

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 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺭﻋﺎﻳﺖ ﻧﻈﺎﻓﺖ ﻭ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ ﺗﺮﺩﺩ ﺍﻓﺮﺍﺩ ﻣﺘﻔﺮﻗﻪ‬ ‫•‬

‫ﺛﺒﺖ ﺩﻣﺎ ﻭ ﺭﻃﻮﺑﺖ ﺩﺭ ﻓﺮﻣﻬﺎﻱ ﻣﺨﺼﻮﺹ ﻭ ﻣﻘﺎﻳﺴﻪ ﺁﻥ ﺑﺎ ﺷﺮﺍﻳﻂ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﻋﻤﻠﻜﺮﺩ ﺻﺤﻴﺢ ﻣﺎﺷﻴﻦ ﺁﻻﺕ ﻭ ﻛﻨﺘﺮﻝ ﺩﺳﺘﮕﺎﻫﻬﺎﻱ ﻣﻮﺟﻮﺩ ﺩﺭ ﺍﻧﺒﺎﺭ )ﺩﻣﺎﺳﻨﺞ‪ ،‬ﺭﻃﻮﺑﺖ ﺳﻨﺞ‪ ،‬ﺗﻬﻮﻳﻪ‪ ،‬ﺳﻴﺴﺘﻢ‬ ‫•‬

‫ﺍﻳﻤﻨﻲ‪ ،‬ﻛﻮﻟﺮ ﻳﺎ ﭼﻴﻠﺮﻭ‪(...‬‬

‫ﺍﻋﻼﻡ ﻫﺮﮔﻮﻧﻪ ﻧﻘﺺ ﺩﺭ ﺍﻧﺒﺎﺭ ﺑﻪ ﻣﺴﺌﻮﻝ ﻓﻨﻲ‬ ‫•‬

‫ﺩﻗﺖ ﺩﺭ ﺭﻋﺎﻳﺖ ﺳﻴﺴﺘﻢ ‪FEFO‬‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﻋﻤﻠﻜﺮﺩ ﺻﺤﻴﺢ ﻛﺎﺭﮔﺮﺍﻥ ﺩﺭ ﺍﻧﺒﺎﺭ ﺍﺯ ﻗﺒﻴﻞ ﺟﺎﺑﺠﺎﻳﻲ ﻣﺤﻤﻮﻟﻪ ﻫﺎ‪ ،‬ﺗﺨﻠﻴﻪ ﺑﺎﺭ ﻭ ﺳﺎﻳﺮ ﻣﻮﺍﺭﺩ ﺑﻪ ﻃﻮﺭ ﻣﺪﺍﻭﻡ ﻭ‬ ‫•‬

‫ﻣﺴﺘﻤﺮ‪.‬‬

‫ﻧﻈﺎﺭﺕ ﺩﻗﻴﻖ ﺭﺏ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ ‪ ،‬ﺿﺎﻳﻌﺎﺕ ﻭ ﺭﻳﻜﺎﻝ )‪(Recall‬‬ ‫•‬

‫ﻧﻈﺎﺭﺕ ﺑﺮ ﺍﻧﺒﺎﺭ ﮔﺮﺩﺍﻧﻲ ﺳﺎﻟﻴﺎﻧﻪ‬ ‫•‬

‫‪-5-2‬ﺳﺎﺧﺘﻤﺎﻥ ﻭﺍﻣﻜﺎﻧﺎﺕ‪:‬‬

‫ﻣﺮﺍﻗﺒﺘﻬﺎﻱ ﻻﺯﻡ ﺩﺭ ﺧﺼﻮﺹ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ ﻭﺭﻭﺩ ﺍﻓﺮﺍﺩ ﻏﻴﺮﻣﺠﺎﺯ ﺑﻪ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﺩﺭﻧﻈﺮ ﮔﺮﻓﺘﻪ ﺷﻮﺩ‪.‬‬ ‫•‬

‫ﺳﺎﺧﺘﻤﺎﻥ ﺍﻧﺒﺎﺭﻫﺎ ﺑﺎﻳﺪ ﻣﺤﻜﻢ ﺑﺎﺷﺪ‪.‬‬ ‫•‬

‫ﺑﺎﺷﺪ‪ .‬ﻛﻒ ﻭ ﺩﻳﻮﺍﺭﻫﺎ ﺑﻬﺘﺮ ﺍﺳﺖ ﺑﺘﻮﻧﻲ ﺑﻮﺩﻩ‬ ‫ﺳﻘﻒ ﺩﺍﺭﺍﻱ ﻋﺎﻳﻖ ﻣﻨﺎﺳﺐ ﺟﻬﺖ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ ﺍﻧﺘﻘﺎﻝ ﮔﺮﻣﺎ ﻭ ﺳﺮﻣﺎ‬ ‫•‬

‫ﺑﻨﺤﻮﻳﻜﻪ ﺑﺮﺍﺳﺎﺱ ﺗﺮﺩﺩ ﻟﻴﻔﺘﺮﺍﻙ ﻭ ﻳﺎ ﭘﺮﺳﻨﻞ ﺗﺨﺮﻳﺐ ﻧﺶﻭﺩ ﻭ ﺍﻳﺠﺎﺩ ﮔﺮﺩ ﻭ ﻏﺒﺎﺭ ﻧﻜﻨﺪ‪.‬‬

‫‪ ،‬ﺣﻴﻮﺍﻧﺎﺕ ﻣﻮﺫﻱ ﻭ ﭘﺮﻧﺪﮔﺎﻥ‬ ‫ﻛﻒ ‪ ،‬ﺩﻳﻮﺍﺭﻫﺎ ﻭ ﺳﻘﻒ ﺑﺎﻳﺪ ﻓﺎﻗﺪ ﻫﺮ ﮔﻮﻧﻪ ﻣﻨﻔﺬ ﻭ ﺭﻭﺯﻧﻪ ﺑﻮﺩﻩ ﺗﺎ ﺍﺯ ﻧﻔﻮﺫ ﺣﺸﺮﺍﺕ‬ ‫•‬

‫ﺟﻠﻮﮔﻴﺮﻱ ﺑﻌﻤﻞ ﺁﻳﺪ‪ .‬ﻛﻒ ﻭ ﺩﻳﻮﺍﺭﻫﺎ ﺑﺎﻳﺪ ﻗﺎﺑﻞ ﻧﻈﺎﻓﺖ ﺑﺎﺵﻥﺩ‪ .‬ﺟﻬﺖ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ ﺍﻳﺠﺎﺩ ﺭﻃﻮﺑﺖ ﺑﺎﻳﺪ ﺍﺯ ﺷﺴﺘﺸﻮﻱ ﺍﻧﺒﺎﺭ ﺟﺪﺍً‬

‫ﺧﻮﺩﺩﺍﺭﻱ ﺷﻮﺩ‪.‬‬

‫ﭼﺎﻫﻚﻫﺎﻱ ﻓﺎﺿﻼﺏ ﺩﺭ ﺍﻧﺒﺎﺭﻫﺎ ﺑﺎﻳﺪ ﺩﺍﺭﺍﻱ ﺩﺭﭘﻮﺵ ﻭ ﻭﺿﻌﻴﺖ ﻇﺎﻫﺮﻱ ﻣﻨﺎﺳﺐ ﺑﺎﺷﻨﺪ‪.‬‬ ‫•‬

‫ﻗﻔﺴﻪ ﺑﻨﺪﻱ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﻣﻨﺎﺳﺐ ﺑﺎﺷﺪ ﻭ ﺑﺼﻮﺭﺗﻲ ﻛﻪ ﺍﺯ ﺑﺮﮔﺸﺖ ﺑﺴﺘﻪ ﻫﺎ ﻭ ﭘﺎﻟﺘﻬﺎ ﺟﻠﻮﮔﻴﺮﻱ ﺷﻮﺩ‪ .‬ﻗﻔﺴﻪ ﺑﻨﺪﻱ ﻣﻨﺎﺳﺐ‬ ‫•‬

‫ﺑﺎﻋﺚ ﭼﻴﺪﻣﺎﻥ ﺻﺤﻴﺢ ﺑﺴﺘﻪ ﻫﺎ ﻭ ﻛﻤﻚ ﺑﻪ ﻧﻈﺎﻓﺖ ﺑﻬﺘﺮ ﺍﻧﺒﺎﺭ ﺧﻮﺍﻫﺪ ﺷﺪ ﻭ ﻫﻤﭽﻨﻴﻦ ﺭﻭﺵ ﻗﺮﺍﺭ ﮔﻴﺮﻱ ﻣﺤﻤﻮﻟﻪ ﻫﺎ ﺑﺎﻳﺪ ﺑﻪ‬

‫ﮔﻮﻧﻪ ﺍﻱ ﺑﺎﺷﺪ ﻛﻪ‪ ،‬ﺳﻴﺴﺘﻢ )‪ (First Expired- First Out‬ﺑﻪ ﺭﺍﺣﺘﻲ ﻗﺎﺑﻞ ﺍﺟﺮﺍء ﺑﺎﺷﺪ‪.‬‬

‫‪ 9‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﻣﻴﺰﺍﻥ ﺭﻭﺷﻨﺎﻳﻲ ﻭﻧﻮﺭ ﺍﻧﺒﺎﺭ ﺟﻬﺖ ﺍﻧﺠﺎﻡ ﻛﻠﻴﻪ ﻋﻤﻠﻴﺎﺕ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ ﺑﺎﻳﺪ ﻛﺎﻓﻲ ﺑﺎﺷﺪ‪.‬‬ ‫•‬

‫ﻣﺤﻞ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ )‪ (Recall‬ﻭ ﺿﺎﻳﻌﺎﺗﻲ ﺑﺎﻳﺪ ﻣﺠﺰﺍ ﻭ ﺩﺍﺭﺍﻱ ﺣﻔﺎﻅ ﺑﺎﺷﺪ‪.‬‬ ‫•‬

‫ﺍﻧﺒﺎﺭﻱ ﻣﺠﺰ ﺍ ﺑﺎ ﺍﻳﻤﻨﻲ ﻣﻨﺎﺳﺐ )ﺳﻴﺴﺘﻢ ﺍﻋﻼﻡ ﻭﺍﻃﻔﺎء ﺣﺮﻳﻖ‪ ،‬ﻻﻣﭙﻬﺎﻱ ﺿﺪ ﺟﺮﻗﻪ‪،‬ﻛﻠﻴﺪ ﺑﺮﻕ ﺧﺎﺭﺝ ﺍﺯ ﻣﺤﻮﻃﻪ ﺍﻧﺒﺎﺭ ﻭ‬ ‫•‬

‫ﮔﺮﺩﺵ ﻫﻮﺍﻱ ﻣﻨﺎﺳﺐ( ﺟﻬﺖ ﻧﮕﻬﺪﺍﺭﻱ ﻣﺤﺼﻮﻻﺕ ﻗﺎﺑﻞ ﺍﺷﺘﻌﺎﻝ ﻭﺟﻮﺩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ‪.‬‬

‫ﺍﻧﺒﺎﺭﻱ ﻣﺠﺰ ﺍ ﻭﺍﺧﺘﺼﺎﺻﻲ ﺟﻬﺖ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺨﺪﺭ‪ ،‬ﺑﻴﻮﺩﺍﺭﻭﻫﺎ ﻭ ﺩﺍﺭﻭﻫﺎﻱ ﺳﻤﻲ ﺑﺎﻳﺪ ﻭﺟﻮﺩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ‪ .‬ﺩﺭ‬ ‫•‬

‫ﺍﻧﺒﺎﺭ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺨﺪﺭ ﺑﺎﻳﺪ ﻋﻼﻭﻩ ﺑﺮ ﻣﺴﺎﺋﻞ ﺍﻳﻤﻨﻲ‪ ،‬ﺗﻤﻬﻴﺪﺍﺕ ﺍﻣﻨﻴﺘﻲ ﻧﻴﺰﻣﻄﺎﺑﻖ ﺑﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺍﺩﺍﺭﻩ ﻛﻞ ﻧﻈﺎﺭﺕ ﻭ ﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺭﻭ ﻭ‬

‫ﻣﻮﺍﺩ ﻣﺨﺪﺭ ﻟﺤﺎﻅ ﺷﻮﺩ‪.‬‬

‫ﻣﺤﻠﻲ ﻣﻨﺎﺳﺐ ﺑﺎ ﺗﺠﻬﻴﺰﺍﺕ ﻛﺎﻣﻞ ﺳﺮﻣﺎﻳﺸﻲ ﻭﺛﺒﺖ ﺩﻣﺎ ﺟﻬﺖ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﺣﺴﺎﺱ ﺑﻪ ﺩﻣﺎ )ﻳﺨﭽﺎﻟﻲ‪،‬‬ ‫•‬

‫ﻓﺮﻳﺰﺭﻱ( ﺍﻳﺠﺎﺩ ﺷﻮﺩ‪ .‬ﻧﺸﺎﻧﮕﺮﻫﺎﻱ ﺩﻣﺎ ﺑﺎﻳﺪ ﺩﺭ ﻧﻘﺎﻃﻲ ﻗﺮﺍﺭ ﮔﻴﺮﻧﺪ ﻛﻪ ﺍﺣﺘﻤﺎﻝ ﺣﺪﺍﻛﺜﺮ ﻧﻮﺳﺎﻧﺎﺕ ﺩﺭ ﺁﻥ ﻣﻨﺎﻃﻖ ﻭﺟﻮﺩ ﺩﺍﺭﺩ‪.‬‬

‫ﻣﺤﻤﻮﻟﻪ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺑﺎﻳﺪ ﺑﻪ ﮔﻮﻧﻪ ﺍﻱ ﺣﻤﻞ ﻭﺍﻧﺒﺎﺭ ﺷﻮﻧﺪ ﻛﻪ ﺍﺯ ﺍﻳﺠﺎﺩ ﻫﺮ ﮔﻮﻧﻪ ﺍﺣﺘﻤﺎﻝ ﺁﻟﻮﺩﮔﻲ ﻳﺎ ﺍﺧﺘﻼﻁ ﺟﻠﻮﮔﻴﺮﻱ‬ ‫•‬

‫ﺑﻌﻤﻞ ﺍﻳﺪ‪.‬‬

‫ﻫﻮﺍﻛﺶ ﻫﺎﻱ ﺍﻧﺒﺎﺭ ﻣﺠﻬﺰ ﺑﻪ ﻗﺎﺏ ﺗﻮﺭﻱ ﻳﺎ ﻛﺮﻛﺮﻩ ﺑﻮﺩﻩ ﻭ ﺩﺭ ﻧﻘﺎﻁ ﻣﺨﺘﻠﻒ ﺍﻧﺒﺎﺭ ﻧﺼﺐ ﻭ ﺗﻤﺎﻣﻲ ﺭﻭﺯ ﺭﻭﺷﻦ ﺑﺎﺷﻨﺪ‪.‬‬ ‫•‬

‫ﺟﻬﺖ ﻧﻈﺎﻓﺖ ﺍﻧﺒﺎﺭ ﺟﺎﺭﻭﺑﺮﻗﻲ ﺻﻨﻌﺘﻲ ﺑﻪ ﺗﻌﺪﺍﺩ ﻛﺎﻓﻲ ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ ﻭ ﻭﺳﺎﻳﻞ ﮔﺮﺩﮔﻴﺮﻱ ﺩﺭ ﻣﺤﻞ ﻫﺎﻱ ﻣﻨﺎﺳﺐ ﻭ‬ ‫•‬

‫ﻣﺸﺨﺺ ﻗﺮﺍﺭ ﮔﻴﺮﻧﺪ‪.‬‬

‫ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﺩﺍﺭﺍﻱ ﺳﻴﺴﺘﻢ ﺳﺮﻣﺎﻳﺶ ﻭ ﮔﺮﻣﺎﻳﺶ ﻣﻨﺎﺳﺐ ﺑﻮﺩﻩ ﻭ ﺗﻌﺪﺍﺩ ﻣﻨﺎﺳﺐ ﺩﻣﺎﺳﻨﺞ ﻭ ﺭﻃﻮﺑﺖ ﺳﻨﺞ ﺩﺭ ﺍﻗﺼﺎ ﻧﻘﺎﻁ‬ ‫•‬

‫ﺍﻧﺒﺎﺭ ﺟﻬﺖ ﺛﺒﺖ ﻭ ﻛﻨﺘﺮﻝ ﺩﻣﺎ ﻭ ﺭﻃﻮﺑﺖ ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ‪ .‬ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﻛﻮﻟﺮ ﺁﺑﻲ ﻭ ﺑﺨﺎﺭﻱ ﻧﻔﺘﻲ ﻳﺎ ﮔﺎﺯﻭﺋﻴﻠﻲ ﻏﻴﺮ ﻣﺠﺎﺯ ﻣﻲ ﺑﺎﺷﺪ‪.‬‬

‫)‪Air handling unit (AHU‬ﺍﺳﺘﻔﺎﺩﻩ ﺷﻮﺩ ‪.‬ﺗﻤﺎﻣﻲ ﺩﻣﺎﺳﻨﺞ ﻫﺎ‬ ‫ﭘﻴﺸﻨﻬﺎﺩ ﻣﻲ ﺷﻮﺩ ﺩﺭ ﺻﻮﺭﺕ ﺍﻣﻜﺎﻥ ﺍﺯ ﺳﻴﺴﺘﻤﻬﺎﻱ‬

‫ﻭﺭﻃﻮﺑﺖ ﺳﻨﺞ ﻫﺎ ﺑﺎﻳﺪ ﺩﺭ ﻓﻮﺍﺻﻞ ﺯﻣﺎﻧﻲ ﻣﻨﺎﺳﺐ ﻛﺎﻟﻴﺒﺮﻩ ﺷﻮﻧﺪ‪.‬‬

‫ﺍﻧﺒﺎﺭﻫﺎ ﺑﺎﻳﺪ ﺩﺍﺭﺍﻱ ﺳﻴﺴﺘﻢ ﺍﻋﻼﻡ ﻭ ﺍﻃﻔﺎء ﺣﺮﻳﻖ ﺑﻮﺩﻩ ﻭ ﺗﺎﺑﻠﻮﻱ ﺭﺍﻫﻨﻤﺎ ﺟﻬﺖ ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﻭﺳﺎﻳﻞ ﺍﻳﻤﻨﻲ ﺩﺭ ﻛﻨﺎﺭ ﺁﻧﻬﺎ‬ ‫•‬

‫ﻭﺟﻮﺩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ‪.‬‬

‫ﻛﻠﻴﻪ ﭘﺮﺳﻨﻞ ﺍﻧﺒﺎﺭﻫﺎ ﺑﺎﻳﺪ ﺩﻭﺭﻩ ﻫﺎﻱ ﺁﻣﻮﺯﺷﻲ ﻋﻤﻠﻲ ﺍﻃﻔﺎء ﺣﺮﻳﻖ ﺭﺍ ﻃﻲ ﻛﺮﺩﻩ ﻭ ﺩﺭ ﻛﺎﺭ ﺧﻮﺩ ﺗﺠﺮﺑﻪ ﻭ ﻣﻬﺎﺭﺕ ﻛﺎﻓﻲ ﺭﺍ‬ ‫•‬

‫ﺩﺍﺷﺘﻪ ﺑﺎﺷﻨﺪ‪.‬‬

‫‪ 10‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﺍﺗﺎﻗﻲ ﺩﺭ ﺍﻧﺒﺎﺭ ﺑﻪ ﻋﻨﻮﺍﻥ ﺍﺗﺎﻕ ﺍﻧﺒﺎﺭﺩﺍﺭ ﺟﻬﺖ ﻧﮕﻬﺪﺍﺭﻱ ﺍﺯ ﺍﺳﻨﺎﺩ ﻭ ﻣﺪﺍﺭﻙ ﺍﻧﺒﺎﺭ ﻭ ﻫﻤﭽﻨﻴﻦ ﺩﺭ ﺻﻮﺭﺕ ﻣﺠﻬﺰ ﺑﻮﺩﻥ ﺑﻪ‬ ‫•‬

‫ﺳﻴﺴﺘﻢ ﻧﺮﻡ ﺍﻓﺰﺍﺭﻱ ﺟﻬﺖ ﻗﺮﺍﺭ ﮔﺮﻓﺘﻦ ﻛﺎﻣﭙﻴﻮﺗﺮﺑﺎﻳﺪ ﻭﺟﻮﺩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ‪.‬‬

‫ﺟﻬﺖ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ ﺑﺎﻻﺭﻓﺘﻦ ﺭﻃﻮﺑﺖ ﻭ ﺍﻳﺠﺎﺩ ﺁﻟﻮﺩﮔﻲ ﻧﺒﺎﻳﺪ ﺷﻴﺮﺁﺏ ﻭ ﻳﺎ ﺳﻴﻨﻚ ﻇﺮﻓﺸﻮﻳﻲ ﺩﺭﻭﻥ ﺍﻧﺒﺎﺭ ﻭﺟﻮﺩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﺪ‪.‬‬ ‫•‬

‫‪-5-3‬ﺗﺠﻬﻴﺰﺍﺕ ﻭﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺗﻮﺯﻳﻊ )ﻭﻇﺎﻳﻒ ﺷﺮﻛﺖ ﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ ﺩﺍﺭﻭ(‪:‬‬

‫ﺗﺠﻬﻴﺰﺍﺕ ﻭﻣﺎﺷﻴﻦ ﻫﺎﻱ ﻣﻮﺭﺩ ﺍﺳﺘﻔﺎﺩﻩ ﺑﺮﺍﻱ ﺍﺟﺮﺍء ﻋﻤﻠﻴﺎﺕ ﺗﻮﺯﻳﻊ‪،‬ﺍﻧﺒﺎﺭ ﻧﻤﻮﺩﻥ ﻳﺎ ﺣﻤﻞ ﻭﻧﻘﻞ ﻣﺤﺼﻮﻻﺕ ﺩﺍﺭﻭﻳﻲ ﺑﺎﻳﺪ‬ ‫•‬

‫ﺍﺯ ﺳﻮﻱ ﺩﻳﮕﺮ ﺭﻭﻱ ﻛﻴﻔﻴﺖ‬ ‫ﻣﻨﺎﺳﺐ ﺑﺎﺷﻨﺪ ﻭﻫﻴﭻ ﮔﻮﻧﻪ ﺍﺛﺮﺍﺕ ﻣﻨﻔﻲ ﺭﻭﻱ ﭘﺎﻳﺪﺍﺭﻱ ﻭﺻﺤﺖ ﺑﺴﺘﻪ ﺑﻨﺪﻳﻬﺎ ﺍﺯ ﻳﻚ ﺳﻮ ﻭ‬

‫ﻣﺤﺼﻮﻻﺕ ﻧﮕﺬﺍﺭﺩ‪ .‬ﻫﻤﭽﻨﻴﻦ ﻣﺤﻤﻮﻟﻪ ﻫﺎ ﺭﺍ ﺍﺯ ﻫﺮ ﮔﻮﻧﻪ ﺁﻟﻮﺩﮔﻲ ﻣﺤﻴﻄﻲ ﻣﺤﺎﻓﻈﺖ ﻧﻤﺎﻳﺪ‪.‬‬

‫ﺍﺯ ﺗﺠﻬﻴﺰﺍﺕ ﻭﻣﺎﺷﻴﻦ ﻫﺎﻳﻲ ﻛﻪ ﺍﺣﺘﻤﺎﻝ ﺭﻳﺴﻚ ﺍﺷﺘﺒﺎﻫﺎﺕ ﺭﺍ ﺑﻪ ﺣﺪﺍﻗﻞ ﺭﺳﺎﻧﺪﻩ ﻭﺑﻪ ﺭﺍﺣﺘﻲ ﻗﺎﺑﻞ ﭘﺎﻛﺴﺎﺯﻱ ﻭﻧﮕﻬﺪﺍﺭﻱ‬ ‫•‬

‫ﻣﻴﺒﺎﺷﻨﺪ ﺑﺎﻳﺪ ﺩﺭ ﺍﻧﺒﺎﺭ ﻭﺷﺒﻜﻪ ﺗﻮﺯﻳﻊ ﺍﺳﺘﻔﺎﺩﻩ ﻧﻤﻮﺩ‪.‬‬

‫ﺍﺯ ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺍﺧﺘﺼﺎﺻﻲ ﺑﺮﺍﻱ ﺗﻮﺯﻳﻊ ﻭﺣﻤﻞ ﺩﺍﺭﻭﻫﺎ ﺑﺎﻳﺪ ﺍﺳﺘﻔﺎﺩﻩ ﺷﻮﺩ‪ ،‬ﺩﺭ ﻣﻮﺍﻗﻌﻲ ﻛﻪ ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺍﺳﺘﻴﺠﺎﺭﻱ ﺑﺮﺍﻱ‬ ‫•‬
‫ﻋﺪﻡ ﺍﺛﺮ ﮔﺬﺍﺭﻱ ﻣﻨﻔﻲ‬ ‫ﺍﻣﺮ ﺗﻮﺯﻳﻊ ﺑﻜﺎﺭ ﮔﺮﻓﺘﻪ ﻣﻲ ﺷﻮﻧﺪ ﻋﻤﻠﻴﺎﺗﻲ ﺟﻬﺖ ﺍﻃﻤﻴﻨﺎﻥ ﺍﺯ ﺻﺤﺖ ﻋﻤﻠﻜﺮﺩ ﺍﻳﻦ ﻣﺎﺷﻴﻦ ﻫﺎ ﻭ‬

‫ﺭﻭﻱ ﻛﻴﻔﻴﺖ ﻣﺤﺼﻮﻻﺕ ﺑﺎﻳﺪ ﺍﺟﺮﺍء ﮔﺮﺩﺩ ‪ .‬ﻣﺎﺷﻴﻦ ﻫﺎ ﭘﻴﺶ ﺍﺯ ﺑﺎﺭﮔﻴﺮﻱ ﺑﺎﻳﺪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻠﻬﺎﻱ ﻣﺪﻭﻥ ﭘﺎﻛﺴﺎﺯﻱ‬

‫ﺷﻮﻧﺪ ﻭﻣﺴﺘﻨﺪﺍﺕ ﺁﻥ ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ ‪.‬‬

‫‪.‬ﻛﻠﻴﻪ ﻣﺎﺷﻴﻦ ﺁﻻﺕ ﺑﺎﻳﺪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻠﻬﺎﻱ‬ ‫ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﻣﺎﺷﻴﻦ ﺁﻻﺕ ﻭﺗﺠﻬﻴﺰﺍﺕ ﺁﺳﻴﺐ ﺩﻳﺪﻩ ﻣﺠﺎﺯ ﻧﻤﻲ ﺑﺎﺷﺪ‬ ‫•‬

‫ﻣﺪﻭﻥ ﭘﺎﻛﺴﺎﺯﻱ ﺷﻮﻧﺪ ‪ .‬ﻭﺳﺎﻳﻠﻲ ﻛﻪ ﺟﻬﺖ ﻧﻈﺎﻓﺖ ﺑﻜﺎﺭ ﮔﺮﻓﺘﻪ ﻣﻲ ﺷﻮﻧﺪ ﻧﺒﺎﻳﺪ ﻋﺎﻣﻠﻲ ﺑﺮﺍﻱ ﺍﻳﺠﺎﺩ ﺁﻟﻮﺩﮔﻲ ﮔﺮﺩﻧﺪ ‪ .‬ﻣﺤﻠﻲ‬

‫ﻣﻨﺎﺳﺐ ﺟﻬﺖ ﻧﮕﻬﺪﺍﺭﻱ ﺁﻧﻬﺎ ﺑﺎﻳﺪ ﺩﺭ ﻧﻈﺮ ﮔﺮﻓﺘﻪ ﺷﻮﺩ‪.‬‬

‫ﺣﺠﻢ ﻭﻇﺮﻓﻴﺖ ﻣﺎﺷﻴﻦ ﻫﺎ ﺑﺎﻳﺪ ﺑﻪ ﮔﻮﻧﻪ ﺍﻱ ﺑﺎﺷﺪ ﻛﻪ ﺩﺳﺘﻪ ﻫﺎﻱ ﻣﺨﺘﻠﻒ ﺩﺍﺭﻭﻳﻲ ﺑﻪ ﺭﺍﺣﺘﻲ ﻭ ﺑﺪﻭﻥ ﺍﻳﺠﺎﺩ ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ‬ ‫•‬

‫ﺩﺭ ﺁﻥ ﻗﺮﺍﺭ ﮔﻴﺮﻧﺪ‪.‬‬

‫ﻣﺎﺷﻴﻦ ﻫﺎ ﻭﻛﺎﻧﺘﻴﻨﺮ ﻫﺎ ﺑﺎﻳﺪ ﺑﮕﻮﻧﻪ ﺍﻱ ﺑﺎﺭﮔﻴﺮﻱ ﺷﻮﻧﺪ ﻛﻪ ﺳﻴﺴﺘﻢ ‪ First out – Last in‬ﺑﻪ ﻣﻨﻈﻮﺭ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ‬ ‫•‬

‫ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ ﻓﻴﺰﻳﻜﻲ ﻭﺍﺗﻼﻑ ﻭﻗﺖ ﺩﺭ ﻫﻨﮕﺎﻡ ﺗﺨﻠﻴﻪ ﺑﺎﺭ ﺻﻮﺭﺕ ﮔﻴﺮﺩ‪.‬‬

‫ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺑﺎﻳﺪ ﻣﺠﻬﺰ ﺑﻪ ﺳﻴﺴﺘﻢ ﻫﺎﻳﻲ ﺑﺎﺷﻨﺪ ﺗﺎ ﺍﺯ ﻭﺭﻭﺩ ﺍﻓﺮﺍﺩ ﻏﻴﺮ ﻣﺠﺎﺯ ﺑﻪ ﻣﺎﺷﻴﻦ ﻭﺩﺳﺘﻴﺎﺑﻲ ﺁﻧﻬﺎ ﺑﻪ ﻣﺤﻤﻮﻟﻪ‬ ‫•‬

‫ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺟﻠﻮﮔﻴﺮﻱ ﺑﻌﻤﻞ ﺁﻭﺭﺩ ‪.‬‬

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 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﺩﺍﺭﻭﻫﺎﻱ ﺣﺴﺎﺱ ﺑﻪ ﺩﻣﺎ ﺑﺎﻳﺪ ﺩﺭﻣﺎﺷﻴﻦ ﻫﺎﻱ ﻳﺨﭽﺎﻝ ﺩﺍﺭ ﻛﻪ ﻣﺠﻬﺰ ﺑﻪ ﻧﺸﺎﻧﮕﺮﻫﺎﻱ ﺩﻣﺎ ﻣﻴﺒﺎﺷﻨﺪ ﺣﻤﻞ ﮔﺮﺩﻧﺪ‪ .‬ﻧﺸﺎﻧﮕﺮﻫﺎ‬ ‫•‬

‫ﺑﺎﻳﺪ ﺩﺭ ﻓﻮﺍﺻﻞ ﺯﻣﺎﻧﻲ ﻣﻨﺎﺳﺐ ﻛﺎﻟﻴﺒﺮﻩ ﺷﻮﻧﺪ‪ .‬ﻣﺪﺍﺭﻙ ﻣﺮﺑﻮﻁ ﺑﻪ ﺛﺒﺖ ﺩﻣﺎ ﺑﺮﺍﻱ ﻫﺮ ﻣﺤﻤﻮﻟﻪ ﻳﺨﭽﺎﻟﻲ ﺑﺎﻳﺪ ﻧﮕﻬﺪﺍﺭﻱ ﺷﻮﺩ‪.‬‬

‫ﺩﺭ ﻣﻮﺍﻗﻌﻲ ﻛﻪ ﺍﺯ ﻳﺦ ﺧﺸﻚ ﺩﺭ ﺑﺴﺘﻪ ﺑﻨﺪﻱ ﻣﺤﻤﻮﻟﻪ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺍﺳﺘﻔﺎﺩﻩ ﻣﻴﺸﻮﺩ ﺑﺎﻳﺪ ﻣﺮﺍﻗﺒﺖ ﻫﺎﻱ ﺧﺎﺹ ﺩﺭ ﺍﻳﻦ‬ ‫•‬

‫ﺯﻣﻴﻨﻪ ﺍﻧﺠﺎﻡ ﺷﻮﺩ ‪ ،‬ﺍﺯ ﺟﻤﻠﻪ ﻋﺪﻡ ﺗﻤﺎﺱ ﻣﺴﺘﻘﻴﻢ ﻣﺤﻤﻮﻟﻪ ﺑﺎ ﻳﺦ ﺧﺸﻚ ﺯﻳﺮﺍ ﻣﻤﻜﻦ ﺍﺳﺖ ﻣﻮﺟﺐ ﺍﺛﺮﺍﺕ ﻣﻨﻔﻲ ﺭﻭﻱ‬

‫ﻛﻴﻔﻴﺖ ﺩﺍﺭﻭ ﺷﻮﺩ‪.‬‬

‫ﺷﻮﻥ‪.‬‬
‫ﺩﺍﺭﻭﻫﺎﻱ ﻣﺨﺪﺭ ﻭﺗﺤﺖ ﻛﻨﺘﺮﻝ ﺑﺎﻳﺪ ﺩﺭ ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺍﺧﺘﺼﺎﺻﻲ ﺑﺎ ﺳﻴﺴﺘﻢ ﺍﻳﻤﻨﻲ ﻭﺍﻣﻨﻴﺘﻲ ﻣﻨﺎﺳﺐ ﺣﻤﻞ ﻭﺗﻮﺯﻳﻊ ﺩ‬ ‫•‬

‫ﺭﺍﺩﻳﻮﺩﺍﺭﻭﻫﺎ‪،‬ﺩﺍﺭﻭﻫﺎﻱ ﺳﻤﻲ ﻭﺧﻄﺮﻧﺎﻙ‪،‬ﺩﺍﺭﻭﻫﺎﻱ ﻗﺎﺑﻞ ﺍﺷﺘﻌﺎﻝ ﻭﻣﻨﻔﺠﺮﻩ ﺗﻮﺻﻴﻪ ﻣﻴﺸﻮﺩ ﺩﺭ ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺍﺧﺘﺼﺎﺻﻲ ﺑﺎ‬ ‫•‬

‫ﺍﻳﻤﻨﻲ ﻣﻨﺎﺳﺐ ﺣﻤﻞ ﺷﻮﻧﺪ‪.‬‬

‫ﺻﻮﺭﺕ ﻋﺪﻡ ﺍﻣﻜﺎﻥ‪،‬‬ ‫ﺗﻮﺻﻴﻪ ﻣﻴﺸﻮﺩ ﻣﺤﺼﻮﻻﺕ ﻣﺮﺟﻮﻋﻲ‪،‬ﺭﻳﻜﺎﻝ‪،‬ﺿﺎﻳﻌﺎﺗﻲ ﺩﺭ ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﺍﺧﺘﺼﺎﺻﻲ ﺣﻤﻞ ﺷﻮﻧﺪ ﺩﺭ‬ ‫•‬

‫ﺑﺎﻳﺪ ﺑﺨﻮﺑﻲ ﺑﺴﺘﻪ ﺑﻨﺪﻱ ﺷﺪﻩ‪،‬ﺑﺮﭼﺴﺐ ﻣﺸﺨﺼﺎﺕ ﻭ ﻭﺿﻌﻴﺖ ﺧﻮﺭﺩﻩ ﻭ ﺩﺭ ﻣﺤﻞ ﻣﺠﺰ ﺍ ﻗﺮﺍﺭ ﮔﻴﺮﻧﺪ ‪.‬ﻣﺪﺍﺭﻙ ﻭﻣﺴﺘﻨﺪﺍﺕ‬

‫ﺍﻳﻦ ﻣﺤﻤﻮﻟﻪ ﻫﺎ ﺑﺎﻳﺪ ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ‪.‬‬

‫ﺍﺯ ﻣﺎﺷﻴﻦ ﻫﺎﻱ ﻏﻴﺮ ﺩﻭﺩﺯﺍ ﻭﻣﻨﺎﺳﺐ)ﺍﺯ ﻟﺤﺎﻅ ﻛﻴﻔﻴﺖ ﻭﻛﻤﻴﺖ( ﺑﺮﺍﻱ ﺣﻤﻞ ﻭﻧﻘﻞ ﺩﺭﻭﻥ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﺍﺳﺘﻔﺎﺩﻩ ﺷﻮﺩ‪.‬ﻣﺤﻞ ﭘﺎﺭﻙ‬ ‫•‬

‫ﺍﻳﻦ ﻣﺎﺷﻴﻦ ﻫﺎ ﺩﺭ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﻣﺸﺨﺺ ﮔﺮﺩﺩ‪.‬‬

‫‪-5-4‬ﻧﻈﺎﻓﺖ ﻭ ﺑﻬﺪﺍﺷﺖ ‪:‬‬

‫ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻧﻈﺎﻓﺖ ﺍﻧﺒﺎﺭ ﻭ ﭼﻚ ﻟﻴﺴﺖ ﻧﻈﺎﻓﺖ ﺭﻭﺯﺍﻧﻪ‪ ،‬ﻣﺎﻫﻴﺎﻧﻪ‪ ،‬ﺳﺎﻟﻴﺎﻧﻪ ﺗﻬﻴﻪ ﮔﺮﺩﺩ‪.‬‬ ‫•‬

‫‪ x‬ﻧﻈﺎﻓﺖ ﺭﻭﺯﺍﻧﻪ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﺑﻪ ﺭﻭﺵ ﺧﺸﻚ ﻭ ﺗﻮﺳﻂ ﺟﺎﺭﻭﺑﺮﻗﻲ ﺻﻨﻌﺘﻲ ﺍﻧﺠﺎﻡ ﺷﻮﺩ‪.‬‬

‫‪ x‬ﺩﺭ ﻧﻈﺎﻓﺖ ﻣﺎﻫﻴﺎﻧﻪ ﻻﺯﻡ ﺍﺳﺖ ﺩﻳﻮﺍﺭﻫﺎ‪ ،‬ﻗﻔﺴﻪ ﻫﺎ ﻭ ﺳﻘﻔﻬﺎ ﮔﺮﺩﮔﻴﺮﻱ ﺷﻮﻧﺪ ﻭ ﺷﻴﺸﻪﻫﺎ ﭘﺎﻙ ﮔﺮﺩﻧﺪ‪.‬‬

‫‪ x‬ﺩﺭ ﻧﻈﺎﻓﺖ ﺳﺎﻟﻴﺎﻧﻪ ﻣﻲ ﺑﺎﻳﺴﺖ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻧﺒﺎﺭ ﺧﺎﺭﺝ ﻭ ﺩﺭﺯﻫﺎ ﻭ ﻣﺤﻞ ﺍﺟﺘﻤﺎﻉ ﺣﺸﺮﺍﺕ ﻳﺎ ﺍﺣﺘﻤﺎﻻٌ ﺟﻮﻧﺪﮔﺎﻥ ﻭ ﺧﺰﻧﺪﮔﺎﻥ ﺍﺯ‬

‫ﺑﻴﻦ ﺑﺮﻭﺩ‪.‬‬

‫‪ x‬ﻛﻠﻴﻪ ﻭﺳﺎﻳﻞ ﻧﻈﺎﻓﺖ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﺩﺭ ﻣﺤﻮﻃﻪ ﻫﺎﻱ ﻣﻌﻴﻦ ﻭ ﻣﺤﻔﻮﻇﻲ ﺩﺭ ﺍﻧﺒﺎﺭ ﻧﮕﻬﺪﺍﺭﻱ ﮔﺮﺩﻧﺪ‪.‬‬

‫‪ x‬ﺑﻬﺘﺮ ﺍﺳﺖ ﺩﺍﺧﻞ ﺍﻧﺒﺎﺭﻫﺎ ﺳﻤﭙﺎﺷﻲ ﻧﮕﺮﺩﻧﺪ ﺍﻣﺎ ﺩﺭ ﺻﻮﺭﺕ ﺿﺮﻭﺭﺕ )ﺑﻌﻠﺖ ﺍﻓﺰﺍﻳﺶ ﺗﻌﺪﺍﺩ ﺟﻮﻧﺪﮔﺎﻥ ‪ ،‬ﺣﺸﺮﺍﺕ ﻭ ﮔﺰﻧﺪﮔﺎﻥ(‬

‫ﻣﻲ ﺑﺎﻳﺴﺖ ﻛﻠﻴﻪ ﻇﺮﻭﻑ ﻭ ﻛﺎﻻﻫﺎ ﺍﺯ ﺍﻧﺒﺎﺭ ﺧﺎﺭﺝ ﻭ ﺑﻌﺪ ﺍﺯ ﺳﻢ ﭘﺎﺷﻲ ﻭ ‪ 24‬ﺳﺎﻋﺖ ﺗﻬﻮﻳﻪ ﻫﻮﺍ ﺩﻭﺑﺎﺭﻩ ﻛﺎﻻﻫﺎ ﭼﻴﺪﻩ ﺷﻮﻧﺪ‪.‬‬

‫‪ 12‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪ x‬ﺍﺳﺘﻔﺎﺩﻩ ﺍﺯ ﺳﻤﻮﻣﻲ ﻛﻪ ﺑﺨﺎﺭ ﻭ ﮔﺎﺯﻫﺎﻱ ﻓﺮﺍﺭ ﺗﻮﻟﻴﺪ ﻣﻲ ﻛﻨﻨﺪ ﺣﺘﻲ ﺍﻻﻣﻜﺎﻥ ﻣﻤﻨﻮﻉ ﻣﻴﺒﺎﺷﺪ‪.‬‬

‫‪ x‬ﻧﻘﺸﻪ ﺗﻠﻪ ﮔﺬﺍﺭﻱ ﺍﻧﺒﺎﺭ ﺑﺎﻳﺪ ﺗﻬﻴﻪ ﮔﺮﺩﺩ‪.‬‬

‫‪ x‬ﺍﺯ ﻭﺭﻭﺩ ﺣﺸﺮﺍﺕ ‪،‬ﺧﺰﻧﺪﮔﺎﻥ‪ ،‬ﺟﻮﻧﺪﮔﺎﻥ ﻭﭘﺮﻧﺪگﺍﻥ ﺟﻠﻮﮔﻴﺮﻱ ﺷﻮﺩ‪.‬‬

‫‪-5-5‬ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻞ ﻫﺎﻱ ﺍﻧﺒﺎﺭ‪:‬‬

‫ﺣﺪﺍﻗﻞ ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻞ ﻫﺎﻱ ﻣﻮﺭﺩ ﻧﻴﺎﺯ ﺩﺭ ﺍﻧﺒﺎﺭﻫﺎﻱ ﺗﻮﺯﻳﻊ ﻋﺒﺎﺭﺗﻨﺪ ﺍﺯ‪:‬‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺗﺤﻮﻳﻞ ﻛﺎﻻ ﻭ ﭼﻴﺪﻣﺎﻥ ﺁﻥ ﻃﺒﻖ ﻛﺪﺑﻨﺪﻱ ﺧﺎﺹ ﺩﺭ ﺍﻧﺒﺎﺭ‬

‫ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻧﻈﺎﻓﺖ ﻭ ﻛﺎﻟﻴﺒﺮﻩ ﻧﻤﻮﺩﻥ ﺩﺳﺘﮕﺎﻫﻬﺎﻱ ﻣﻮﺟﻮﺩ ﺩﺭ ﺍﻧﺒﺎﺭ )ﺭﻃﻮﺑﺖ ﺳﻨﺞ‪ ،‬ﺩﻣﺎﺳﻨﺞ‪ ،‬ﺗﺮﺍﺯﻭ ﻭ ‪(....‬‬ ‫‪x‬‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻠﻬﺎﻱ ﺑﻬﺪﺍﺷﺘﻲ ﺩﺭ ﻣﻮﺭﺩ ﭘﺎﻛﺴﺎﺯﻱ ﺍﻧﺒﺎﺭﻫﺎ‪ ،‬ﻭﺳﺎﻳﻞ‪ ،‬ﺳﺮﻭﻳﺴﻬﺎﻱ ﺑﻬﺪﺍﺷﺘﻲ‪ ،‬ﺿﺪﻋﻔﻮﻧﻲ ﻫﺎ ﻭ‬

‫ﺳﻤﭙﺎﺷﻲ ﻫﺎ‪.‬‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺭﺳﻴﺪﮔﻲ ﺑﻪ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺭﺳﻴﺪﮔﻲ ﺑﻪ ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ )‪(Recall‬‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺭﺳﻴﺪﮔﻲ ﺑﻪ ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ ﻭ ﺩﺍﺭﻭﻫﺎﻱ ﺁﺳﻴﺐ ﺩﻳﺪﻩ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺳﻴﺴﺘﻢ ﺍﻳﻤﻨﻲ ﺍﻧﺒﺎﺭ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺳﻴﺴﺘﻤﻬﺎﻱ ﺳﺮﻣﺎﻳﺶ ﻭ ﮔﺮﻣﺎﻳﺶ ﻭ ﺗﻬﻮﻳﻪ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺍﻧﺒﺎﺭﮔﺮﺩﺍﻧﻲ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﭼﮕﻮﻧﮕﻲ ﺍﻣﺤﺎء ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺑﺎﻳﮕﺎﻧﻲ ﻣﺪﺍﺭﻙ ﺍﻧﺒﺎﺭ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺭﻭﺵ ﺷﻤﺎﺭﻩﮔﺬﺍﺭﻱ ﻣﺤﻤﻮﻟﻪﻫﺎ ﻭ ﺭﻋﺎﻳﺖ ﺳﻴﺴﺘﻢ ‪FEFO‬‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻭﻇﺎﻳﻒ ﻣﺴﺌﻮﻝ ﻓﻨﻲ ‪ ،‬ﺍﻧﺒﺎﺭﺩﺍﺭ ﻭ ﻛﺎﺭﮔﺮﺍﻥ ﺳﺎﺩﻩ ﺍﻧﺒﺎﺭ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻧﮕﻬﺪﺍﺭﻱ ﻟﻮﺍﺯﻡ ﻭ ﺗﺠﻬﻴﺰﺍﺕ ﭘﺰﺷﻜﻲ‪ ،‬ﻏﺬﺍﻳﻲ ﻭ ﺁﺭﺍﻳﺸﻲ ﻭ ﺑﻬﺪﺍﺷﺘﻲ ﻭ ﻏﻴﺮﻩ‪......‬‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﭼﮕﻮﻧﮕﻲ ﺭﺳﻴﺪﮔﻲ ﺑﻪ ﺷﻜﺎﻳﺎﺕ ﺩﺍﺭﻭﻳﻲ‬

‫‪ 13‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺩﺍﺭﻭﻫﺎﻱ ﺯﻧﺠﻴﺮﻩ ﺳﺮﺩ)ﺣﻤﻞ ‪ ،‬ﻧﮕﻬﺪﺍﺭﻱ ﻭ ﻣﺮﺍﻗﺒﺖ(‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺨﺪﺭ ﻭﺗﺤﺖ ﻛﻨﺘﺮﻝ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺩﺍﺭﻭﻫﺎﻱ ﺳﻤﻲ ﻭﺭﺍﺩﻳﻮ ﺩﺍﺭﻭﻫﺎ‬

‫‪ x‬ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺩﺍﺭﻭﻫﺎﻱ ﻗﺎﺑﻞ ﺍﺷﺘﻌﺎﻝ‬

‫ﻭ ﺳﺎﻳﺮﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻫﺎﻱ ﻣﻮﺭﺩ ﻧﻴﺎﺯ‬

‫ﻛﻠﻴﻪ ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻠﻬﺎ ﺑﺎﻳﺪ ﺩﺭ ﻓﻮﺍﺻﻞ ﺯﻣﺎﻧﻲ ﻣﻌﻴﻦ ﺑﺎﺯ ﻧﮕﺮﻱ ﮔﺮﺩﻧﺪ ﻭﻣﺴﺘﻨﺪﺍﺕ ﻗﺪﻳﻤﻲ ﺍﺯ ﺭﺩﻩ ﺧﺎﺭﺝ ﺷﻮﻧﺪ‪ .‬ﺗﻤﺎﻣﻲ ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻠﻬﺎ‬

‫ﺑﺎﻳﺪ ﻛﺎﻣﻞ ﺑﺎﺷﻨﺪ ﻭﺗﻮﺳﻂ ﺍﻓﺮﺍﺩ ﺻﻼﺣﻴﺖ ﺩﺍﺭ ﺗﺎﻳﻴﺪ ﻭﺗﺼﻮﻳﺐ ﮔﺮﺩﻧﺪ‪ .‬ﺍﻣﻀﺎء ﻣﺪﺍﺭﻙ ﺑﺎﻳﺪ ﺑﺎ ﺗﺎﺭﻳﺦ ‪ ،‬ﻧﺎﻡ ﻭﻣﺴﺌﻮﻟﻴﺖ ﺍﻣﻀﺎء ﻛﻨﻨﺪﻩ‬

‫ﻫﻤﺮﺍﻩ ﺑﺎﺷﺪ ‪.‬‬

‫‪-6‬ﺷﻜﺎﻳﺎﺕ ﻓﺮﺍﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ‪:‬‬

‫‪ ،‬ﺍﻳﺮﺍﺩﺍﺕ ﺑﺴﺘﻪ ﺑﻨﺪﻱ ‪ ،‬ﻋﻮﺍﺭﺽ ﺟﺎﻧﺒﻲ‬ ‫ﻛﻠﻴﻪ ﺷﻜﺎﻳﺘﻬﺎﻱ ﺩﺭﻳﺎﻓﺘﻲ ﺍﺯ ﺍﺷﺨﺎﺹ ﺣﻘﻴﻘﻲ ﻳﺎ ﺣﻘﻮﻗﻲ ﺩﺭ ﺭﺍﺑﻄﻪ ﺑﺎ ﻋﻴﻮﺏ ﻇﺎﻫﺮﻱ‬

‫ﻭﺳﺎﻳﺮ ﻣﻮﺍﺭﺩ ﺩﺭ ﺍﺭﺗﺒﺎﻁ ﺑﺎ ﻣﺤﺼﻮﻻﺕ ﺩﺍﺭﻭﻳﻲ ﺭﺍ ﺩﺭ ﺍﺳﺮﻉ ﻭﻗﺖ ﺑﻪ ﺍﻃﻼﻉ ﺍﺩﺍﺭﻩ ﻛﻞ ﻧﻈﺎﺭﺕ ﻭﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺭﻭ ﻭﻣﻮﺍﺩ ﻣﺨﺪﺭ ﺷﺮﻛﺖ‬

‫‚ﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ ﻭﺷﺮﻛﺘﻬﺎﻱ ﺗﻮﻟﻴﺪ ﻛﻨﻨﺪﻩ ﻳﺎ ﻭﺍﺭﺩ ﻛﻨﻨﺪﻩ ﺑﺮﺳﺎﻧﻨﺪ‪ .‬ﺑﺮﺍﻱ ﺭﺳﻴﺪﮔﻲ ﺑﻪ ﺷﻜﺎﻳﺎﺕ ﺩﺍﺭﻭﻳﻲ ﺑﺎﻳﺪ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺗﺪﻭﻳﻦ ﺷﺪﻩ‬

‫ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ ﻭﻛﻠﻴﻪ ﺷﻜﺎﻳﺎﺕ ﻭﺍﺻﻠﻪ ﻭﺍﻗﺪﺍﻣﺎﺕ ﺍﻧﺠﺎﻡ ﺷﺪﻩ ﺑﺎﻳﺪ ﺛﺒﺖ ﻭ ﻧﮕﻬﺪﺍﺭﻱ ﺷﻮﻧﺪ‪.‬‬

‫‪-7‬ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ ‪:‬‬

‫ﺩﺭ ﺻﻮﺭﺗﻴﻜﻪ ﺑﻪ ﻫﺮ ﻋﻠﻠﻲ ﺩﺍﺭﻭ ﻳﺎ ﺩﺍﺭﻭﻫﺎﻳﻲ ﺍﺯ ﻳﻚ ﻳﺎ ﭼﻨﺪ ﺷﻤﺎﺭﻩ ﺳﺮﻱ ﺳﺎﺧﺖ ﺑﻨﺎ ﺑﻪ ﺩﺭﺧﻮﺍﺳﺖ ﻛﺎﺭﺧﺎﻧﻪ ﺳﺎﺯﻧﺪﻩ ‪ ،‬ﺷﺮﻛﺖ ﻭﺍﺭﺩ‬

‫ﺩﻭ ﺟﻤﻊ ﺁﻭﺭﻱ ﺷﻮﻧﺪ‪ ،‬ﺷﺮﻛﺖ‬ ‫ﻳﺎ ﻫﺮ‬ ‫ﻛﻨﻨﺪﻩ ﻳﺎ ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ ﻭ ﺩﺭﻣﺎﻥ ﺍﺯ ﺑﺎﺯﺍﺭ ﺩﺍﺭﻭﻳﻲ ﺍﻳﺮﺍﻥ‪ ،‬ﺟﻬﺎﻥ ﻭ‬

‫ﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ ﻣﺴﺌﻮﻝ ﺟﻤﻊ ﺁﻭﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺷﺪﻩ ﺧﻮﺩ ﺍﺯ ﻣﺮﺍﻛﺰ ﻃﺮﻑ ﻗﺮﺍﺭﺩﺍﺩ ﻣﻲ ﺑﺎﺷﻨﺪ )ﺍﺯ ﺟﻤﻠﻪ ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎ ‪،‬‬

‫ﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‪ ،‬ﺩﺭﻣﺎﻧﮕﺎﻫﻬﺎ ﻭ ﺳﺎﻳﺮ ﻣﻮﺍﺭﺩ(‪ .‬ﺷﺮﻛﺖ ﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ ﺑﺎﻳﺪ ﺍﺯ ﺳﻴﺴﺘﻤﻲ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﻭ ﻣﻨﺎﺳﺐ ﺟﻬﺖ ﺟﻤﻊ ﺁﻭﺭﻱ ﺳﺮﻳﻊ‪،‬‬

‫ﺭﻳﻜﺎﻝ ﻣﺤﺼﻮﻻﺕ ﺩﺍﺭﻭﻳﻲ ﺑﺎ ﺩﺭ ﻧﻈﺮ ﮔﺮﻓﺘﻦ ﻣﻴﺰﺍﻥ ﺧﻄﺮ ﺯﺍﻳﻲ ﻭ ﺗﻬﺪﻳﺪ‬ ‫ﻣﻄﻤﺌﻦ ﻭ ﻣﺆﺛﺮ ﺍﺳﺘﻔﺎﺩﻩ ﻧﻤﺎﻳﺪ‪ .‬ﺑﺎ ﺗﻮﺟﻪ ﺑﻪ ﺍﻳﻨﻜﻪ‬

‫ﺳﻼﻣﺖ ﺑﺮﺍﻱ ﻣﺼﺮﻑ ﻛﻨﻨﺪﻩ ﺑﻪ ﺩﻭ ﺩﺳﺘﻪ ﻋﻤﺪﻩ‪ ،‬ﻓﻮﺭﻱ ﻭ ﻋﺎﺩﻱ ﺗﻘﺴﻴﻢ ﻣﻴﺸﻮﻧﺪ‪ ،‬ﺳﺮﻋﺖ ﻋﻤﻞ ﺩﺭ ﺍﻧﺠﺎﻡ ﻋﻠﻤﻴﺎﺕ ﺭﻳﻜﺎﻝ ﺑﺴﻴﺎﺭ‬

‫ﺣﺎﺋﺰ ﺍﻫﻤﻴﺖ ﻣﻲ ﺑﺎﺷﺪ ‪ ،‬ﮔﺎﻫﻲ ﺍﻫﻤﺎﻝ ﺩﺭ ﻋﻤﻠﻴﺎﺕ ﺭﻳﻜﺎﻝ ﻣﻮﺟﺐ ﺍﻳﺠﺎﺩ ﺻﺪﻣﺎﺕ ﺟﺒﺮﺍﻥ ﻧﺎﭘﺬﻳﺮ ﺩﺭ ﻣﺼﺮﻑ ﻛﻨﻨﺪﻩ ﻣﻴﺸﻮﺩ ‪ .‬ﺟﻬﺖ‬

‫ﻋﻤﻠﻴﺎﺕ ﺭﻳﻜﺎﻝ ﺑﺎﻳﺪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺗﺪﻭﻳﻦ ﺷﺪﻩ ﻋﻤﻞ ﻛﺮﺩ‪ .‬ﺑﺎﻳﺪ ﺩﻭﺭﻩ ﻫﺎﻱ ﺁﻣﻮﺯﺷﻲ ﺑﺮﺍﻱ ﺍﻓﺮﺍﺩ ﻣﺮﺗﺒﻂ ﺑﺎ ﺭﻳﻜﺎﻝ ﺟﻬﺖ‬

‫‪ 14‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﺍﺟﺮﺍء ﺻﺤﻴﺢ ﻋﻤﻠﻴﺎﺕ ﺑﺮﮔﺰﺍﺭ ﺷﻮﺩ‪ .‬ﭘﺲ ﺍﺯ ﺍﻳﻨﻜﻪ ﺷﺮﻛﺖ ﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ ﻧﺎﻣﻪ ﻳﺎ ﻧﻤﺎﺑﺮ ﺭﻳﻜﺎﻝ ﺩﺍﺭﻭ ﻳﺎ ﺩﺍﺭﻭﻫﺎ ﺭﺍ ﺑﺎ ﺍﻃﻼﻋﺎﺕ ﻛﺎﻓﻲ ﻭ‬

‫ﺟﺎﻣﻊ ﺩﺭ ﺧﺼﻮﺹ ﺁﻧﻬﺎ ﺍﺯ ﻣﺘﻘﺎﺿﻲ ﺻﻼﺣﻴﺖ ﺩﺍﺭ ﺩﺭﻳﺎﻓﺖ ﻧﻤﻮﺩ‪ ،‬ﺑﺎﻳﺪ ﺑﻼﻓﺎﺻﻠﻪ ﻋﻤﻠﻴﺎﺕ ﺟﻤﻊ ﺁﻭﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺸﻜﻞ ﺩﺍﺭ ﺭﺍ ﺍﺯ‬

‫ﺳﻄﺢ ﺑﺎﺯﺍﺭ ﺩﺍﺭﻭﻳﻲ ﺷﺮﻭﻉ ﻧﻤﺎﻳﺪ‪ .‬ﺟﺰﺋﻴﺎﺕ ﻋﻤﻠﻴﺎﺕ ﺭﻳﻜﺎﻝ ﺑﺎﻳﺪ ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ‪ ،‬ﺗﺎ ﺩﺭ ﻣﻮﺍﻗﻊ ﻣﻮﺭﺩ ﻧﻴﺎﺯ ﺩﺳﺘﺮﺳﻲ ﺑﻪ ﺍﻳﻦ ﻣﺴﺘﻨﺪﺍﺕ‬

‫ﺗﻮﺳﻂ ﻣﻘﺎﻣﺎﺕ ﺻﻼﺣﻴﺖ ﺩﺍﺭ ﺍﻣﻜﺎﻥ ﭘﺬﻳﺮ ﺑﺎﺷﺪ‪ .‬ﺩﺭ ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎ ﻭ ﻣﺮﺍﻛﺰ ﺩﺭﻣﺎﻧﻲ ﺑﺎﻳﺪ ﺩﺍﺭﻭﻫﺎﻱ ﺟﻤﻊ ﺁﻭﺭﻱ ﺷﺪﻩ ﺩﺭ ﻣﻜﺎﻥ ﻣﻌﻴﻦ‬

‫ﻭ ﻣﺤﻔﻮﻇﻲ ﺑﺎ ﺷﺮﺍﻳﻂ ﻣﻨﺎﺳﺐ ﻧﮕﻪ ﺩﺍﺭﻱ ﺷﻮﻧﺪ ﺗﺎ ﺩﺭ ﻣﻮﺭﺩ ﺁﻧﻬﺎ ﺗﺼﻤﻴﻤﺎﺕ ﻻﺯﻡ ﺍﺗﺨﺎﺫ ﮔﺮﺩﺩ‪.‬‬

‫‪-8‬ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ ‪:‬‬

‫ﺩﺍﺭﻭ ﻳﺎ ﺩﺍﺭﻭﻫﺎﻳﻲ ﻛﻪ ﺑﻨﺎ ﺑﻪ ﻋﻠﻞ ﻣﺨﺘﻠﻒ ﺩﭼﺎﺭ ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ ﻭ ﺧﺴﺎﺭﺕ ﺟﺪﻱ ﺷﺪﻩ ﺍﻧﺪ ﺟﺰء ﺿﺎﻳﻌﺎﺕ ﻣﺤﺴﻮﺏ‬

‫ﻣﻲ ﺷﻮﻧﺪ ﻭ ﺑﺎﻳﺪ ﺩﺭ ﺍﻧﺒﺎﺭ ﻳﺎ ﻣﺤﻮﻃﻪ ﻫﺎﻱ ﻣﻌﻴﻦ ﻭ ﻣﻨﺎﺳﺐ ﻛﻪ ﺩﺍﺭﺍﻱ ﺣﻔﺎﻅ ﻭ ﺍﻳﻤﻨﻲ ﻛﺎﻓﻲ ﻣﻴﺒﺎﺷﻨﺪ ﻧﮕﻪ ﺩﺍﺭﻱ ﺷﻮﻧﺪ‪.‬ﻻﺯﻡ ﺑﻪ ﺫﻛﺮ‬

‫ﺍﺳﺖ ﻛﻪ ﻣﺤﻞ ﻧﮕﻪ ﺩﺍﺭﻱ ﺩﺍﺭﻭﻫﺎﻱ ﺿﺎﻳﻌﺎﺗﻲ ﻭ ﺩﺍﺭﻭﻫﺎﻱ ﺭﻳﻜﺎﻝ ) ‪ (Recall‬ﺑﺎﻳﺪ ﺟﺪﺍ ﺍﺯ ﻳﻜﺪﻳﮕﺮ ﺑﺎﺷﺪ ‪ .‬ﻓﺮﻣﻬﺎﻳﻲ ﻧﻴﺰ ﺟﻬﺖ‬

‫ﺗﻌﻴﻴﻦ ﻭﺿﻌﻴﺖ ﻣﺤﺼﻮﻻﺕ ﺿﺎﻳﻌﺎﺗﻲ ﺑﺎﻳﺪ ﻣﻮﺟﻮﺩ ﺑﺎﺷﺪ ‪.‬ﺩﺭ ﺍﻳﻦ ﻓﺮﻣﻬﺎ ﺑﺎﻳﺪ ﺣﺪﺍﻗﻞ‪ ،‬ﺍﻃﻼﻋﺎﺕ ﺯﻳﺮ ﻭﺟﻮﺩ ﺩﺍﺷﺘﻪ ﺑﺎﺷﻨﺪ ‪:‬‬

‫ﻧﺎﻡ ﺩﺍﺭﻭ– ﺷﻜﻞ ﺩﺍﺭﻭﻳﻲ– ﻗﺪﺭﺕ ﺩﺍﺭﻭﻳﻲ – ﺷﻜﻞ ﺑﺴﺘﻪ ﺑﻨﺪﻱ – ﻣﻴﺰﺍﻥ ﺿﺎﻳﻌﺎﺕ – ﺩﻻﺋﻞ ﺿﺎﻳﻌﺎﺕ‬

‫ﺑﺮگ ﻱ ﺗﻌﻴﻴﻦ ﻭﺿﻌﻴﺖ ﺑﺎﻳﺪ ﺑﻪ ﻃﻮﺭ ﻛﺎﻣﻞ‪ ،‬ﻣﺸﺨﺺ ﮔﺮﺩﺩ ‪ .‬ﺑﻌﻨﻮﺍﻥ ﻣﺜﺎﻝ‪:‬‬
‫ﻋﻠﺖ ﺿﺎﻳﻌﺎﺗﻲ ﺑﻮﺩﻥ ﻫﺮ ﻣﺤﺼﻮﻝ ﺩﺭ ﻩ‬

‫‪ .1‬ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ ﺩﺭ ﺣﻴﻦ ﺣﻤﻞ‬

‫‪ .2‬ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ ﺿﻤﻦ ﭼﻴﺪﻥ ﺩﺍﺭﻭ‬

‫‪ .3‬ﺁﺳﻴﺐ ﺩﻳﺪﮔﻲ ﺿﻤﻦ ﺗﺨﻠﻴﻪ ﺩﺍﺭﻭ‬

‫‪ .4‬ﺧﺎﻟﻲ ﺑﻮﺩﻥ ﺑﺴﺘﻪ ﺑﻨﺪﻱ‬

‫‪ .5‬ﺍﺷﻜﺎﻝ ﺩﺭ ﺷﻜﻞ ﻇﺎﻫﺮﻱ ﺩﺍﺭﻭ‬

‫‪ .6‬ﺳﺎﻳﺮ ﻣﻮﺍﺭﺩ‬

‫ﻫﻤﭽﻨﻴﻦ ﺑﺎﻳﺪ ﻣﺸﺨﺺ ﮔﺮﺩﺩ ﺿﺎﻳﻌﺎﺕ ﺩﺍﺭﻭﻳﻲ ﭼﮕﻮﻧﻪ‪ ،‬ﺩﺭ ﭼﻪ ﻣﺤﻠﻲ ﻭ ﺑﺎ ﺣﻀﻮﺭ ﭼﻪ ﺍﻓﺮﺍﺩﻱ ﻣﻌﺪﻭﻡ ﻣﻴﺸﻮﻧﺪ ‪.‬‬

‫‪ 15‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪-9‬ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ ‪:‬‬

‫ﺩﺭ ﺍﺭﺗﺒﺎﻁ ﺑﺎ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ‪ ،‬ﺑﺎﻳﺪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺍﻋﻼﻡ ﺷﺪﻩ ﺗﻮﺳﻂ ﺍﺩﺍﺭﻩ ﻛﻞ ﻧﻈﺎﺭﺕ ﺑﺮ ﻭﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺭﻭ ﻭﻣﻮﺍﺩ ﻣﺨﺪﺭ‬

‫ﺍﻗﺪﺍﻡ ﺷﻮﺩ‪ . .‬ﺩﺭ ﺍﻳﻦ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻣﺸﺨﺺ ﺷﺪﻩ ﺍﺳﺖ ﻣﺪﺕ ﺯﻣﺎﻥ ﺑﺮﮔﺸﺖ ﺩﺍﺭﻭﻏﻴﺮ ﻳﺨﭽﺎﻟﻲ ﺍﺯ ﺯﻣﺎﻥ ﺍﺭﺳﺎﻝ ﺗﺎ ﺯﻣﺎﻥ ﺑﺮﮔﺸﺖ ﺑﻪ‬

‫‪ 24‬ﺳﺎﻋﺖ ﻣﻲ ﺑﺎﺷﺪ ‪.‬ﻣﺤﻞ ﻧﮕﻬﺪﺍﺭﻱ‬ ‫ﺍﻧﺒﺎﺭ ﺑﺎ ﺍﺣﺘﺴﺎﺏ ﺯﻣﺎﻥ ﻧﻘﻞ ﻭﺍﻧﺘﻘﺎﻝ ﺣﺪﺍﻛﺜﺮ ﭘﻨﺞ ﺭﻭﺯ ﻭﺑﺮﺍﻱ ﺩﺍﺭﻭﻫﺎﻱ ﻳﺨﭽﺎﻟﻲ ﺣﺪﺍﻛﺜﺮ‬

‫ﺩﺍﺭﻭﻫﺎﻱ ﺑﺮﮔﺸﺘﻲ ﺍﺯ ﺳﺎﻳﺮ ﺩﺍﺭﻭﻫﺎ ﺩﺭ ﺍﻧﺒﺎﺭ ﺟﻬﺖ ﺟﻠﻮﮔﻴﺮﻱ ﺍﺯ ﺍﻣﻜﺎﻥ ﺍﺷﺘﺒﺎﻩ ﺩﺭ ﺗﻮﺯﻳﻊ ﻣﺠﺪﺩ ﺁﻧﻬﺎ‪ ،‬ﺑﺎﻳﺪ ﺟﺪﺍﺳﺎﺯﻱ ﺷﻮﺩ‪.‬ﺩﺍﺭﻭﻫﺎﻱ‬

‫ﺑﺮﮔﺸﺘﻲ ﻛﻪ ﺧﺎﺭﺝ ﺍﺯ ﻣﺮﺍﻗﺒﺖ ﺷﺮﻛﺖ ﺗﻮﺯﻳﻊ ﻗﺮﺍﺭ ﮔﺮﻓﺘﻪ ﺍﻧﺪ ﻓﻘﻂ ﺯﻣﺎﻧﻲ ﻣﻲ ﺗﻮﺍﻧﻨﺪ ﺑﻪ ﺍﻧﺒﺎﺭ ﻓﺮﻭﺵ ﺑﺮﮔﺮﺩﻧﺪ ﻛﻪ ‪:‬‬

‫ﺩﺭ ﻇﺮﻭﻑ ﺍﺻﻠﻲ ﺑﺎﺯ ﻧﺸﺪﻩ ﺑﺎﺷﺪ‪.‬‬ ‫•‬

‫ﺷﺮﺍﻳﻂ ﻣﻨﺎﺳﺐ ﻧﮕﻬﺪﺍﺭﻱ ﻭﺍﻧﺘﻘﺎﻝ ﺭﻋﺎﻳﺖ ﺷﺪﻩ ﺑﺎﺷﺪ‪.‬‬ ‫•‬

‫ﺩﺍﺷﺖ ﺑﺎﺷﺪ‪.‬‬
‫ﻣﺤﺼﻮﻝ ﺩﺭ ﻋﻤﺮ ﻗﻔﺴﻪ ﺍﻱ ﻗﺎﺑﻞ ﻗﺒﻮﻝ ﻗﺮﺍﺭ ﻩ‬ ‫•‬

‫ﺩﺭ ﻣﺴﺘﻨﺪﺍﺕ ﻣﺮﺑﻮﻁ ﺑﻪ ﺩﺍﺭﻭﻫﺎﻱ ﻣﺮﺟﻮﻋﻲ ﺍﻃﻼﻋﺎﺗﻲ ﺍﺯ ﻗﺒﻴﻞ ﻋﻠﺖ ﻋﻮﺩﺕ ﺩﺍﺭﻭ‪ ،‬ﺭﻭﺵ ﻭ ﻣﺤﻞ ﻧﮕﻪ ﺩﺍﺭﻱ ﺁﻥ ﻭ ﺳﺮﻧﻮﺷﺖ ﺩﺍﺭﻭ‬

‫ﺑﺎﻳﺪ ﺗﻮﺿﻴﺢ ﺩﺍﺩﻩ ﺷﻮﺩ ‪.‬ﺩﺭ ﺻﻮﺭﺗﻴﻜﻪ ﻋﻠﺖ ﻣﺮﺟﻮﻉ ﺷﺪﻥ ‪،‬ﻣﻨﻘﻀﻲ ﺑﻮﺩﻥ ‪،‬ﺁﺳﻴﺐ ﻫﺎﻱ‬ ‫ﺑﻪ ﺻﻮﺭﺕ ﻣﻜﺘﻮﺏ ﻭ ﻣﺸﺮﻭﺡ‬

‫ﻓﻴﺰﻳﻜﻲ‪،‬ﺁﻟﻮﺩﮔﻲ ﻫﺎﻱ ﻣﺨﺘﻠﻒ ﻭﻳﺎ ﻣﺸﻜﻼﺕ ﻣﺮﺑﻮﻁ ﺑﻪ ﻛﻴﻔﻴﺖ ﺩﺍﺭﻭ ﺑﺎﺷﺪ ‪ ،‬ﺍﻣﻜﺎﻥ ﺗﻮﺯﻳﻊ ﻣﺠﺪﺩ ﺁﻥ ﻭﺟﻮﺩ ﻧﺪﺍﺭﺩ‪.‬‬

‫‪-10‬ﺩﺍﺭﻭﻫﺎﻱ ﺗﻘﻠﺒﻲ‪:‬‬

‫ﺩﺍﺭﻭﻫﺎﻱ ﺗﻘﻠﺒﻲ ﺑﻪ ﺩﺍﺭﻭﻫﺎﻳﻲ ﺍﻃﻼﻕ ﻣﻲ ﺷﻮﺩ ﻛﻪ ﺑﻄﻮﺭ ﻋﻤﺪﻱ ﻭ ﻓﺮﻳﺒﻜﺎﺭﺍﻧﻪ ﺑﺮﭼﺴﺐ ﺍﺷﺘﺒﺎﻩ ﺧﻮﺭﺩﻩ ﺗﺎ ﺑﺎ ﺩﺍﺭﻭﻱ ﺍﺻﻠﻲ ﻣﻮﺭﺩ‬

‫ﺍﻧﺘﻈﺎﺭ ﻳﻜﺴﺎﻥ ﺗﻠﻘﻲ ﺷﻮﺩ ‪ .‬ﺗﻘﻠﺐ ﺩﺍﺭﻭﻳﻲ ﻣﻲ ﺗﻮﺍﻧﺪ ﻫﻢ ﺑﺮﺍﻱ ﺩﺍﺭﻭ ﺑﺎ ﻧﺎﻡ ﺗﺠﺎﺭﻱ ﻭﻫﻢ ژﻧﺮﻳﻚ ﺑﻜﺎﺭ ﺭﻭﺩ ﻭﻫﻤﭽﻨﻴﻦ ﻣﺤﺼﻮﻝ‬

‫ﺗﻘﻠﺒﻲ ﻣﻤﻜﻦ ﺍﺳﺖ ﺷﺎﻣﻞ ﻣﺤﺼﻮﻻﺕ ﺑﺎ ﺍﺟﺰﺍء ﺩﺍﺭﻭﻳﻲ ﻧﺎﺩﺭﺳﺖ ﻳﺎ ﺩﺭﺳﺖ ‪،‬ﺑﺪﻭﻥ ﻣﻮﺍﺩ ﻣﻮﺛﺮﻩ ‪ ،‬ﻣﻮﺍﺩ ﻣﻮﺛﺮﻩ ﻧﺎﻛﺎﻓﻲ ﻭﻳﺎ ﺑﺎ ﺑﺴﺘﻪ‬

‫ﺑﻨﺪﻱ ﺗﻘﻠﺒﻲ ﺑﺎﺷﺪ‪.‬‬

‫ﺍﺳﺘﺮﺍﺗﮋﻱ ﺑﺮﺧﻮﺭﺩ ﺑﺎ ﺩﺍﺭﻭﻫﺎﻱ ﺗﻘﻠﺒﻲ‪:‬‬ ‫•‬

‫‪ .1‬ﺧﺮﻳﺪﺍﺭﻱ ﻣﺤﺼﻮﻻﺕ ﺩﺍﺭﻭﻳﻲ ﺍﺯ ﺗﺎﻣﻴﻦ ﻛﻨﻨﺪﮔﺎﻥ ﻣﺠﺎﺯ‬

‫‪ .2‬ﺁﻣﻮﺯﺵ ﻛﺎﺭﻛﻨﺎﻥ‬

‫‪ .3‬ﺁﮔﺎﻫﻲ ﻛﺎﻓﻲ ﭘﺮﺳﻨﻞ ﺧﺮﻳﺪ ﺩﺭ ﺍﺭﺗﺒﺎﻁ ﺑﺎ ﺧﺮﻳﺪﻫﺎﻱ ﺍﺭﺯﺍﻥ‬

‫‪ .4‬ﺑﺮﺭﺳﻲ ﻛﻠﻴﻪ ﻣﺪﺍﺭﻙ ﻧﻘﻞ ﻭ ﺍﻧﺘﻘﺎﻝ ﭘﻴﺶ ﺍﺯ ﻭﺭﻭﺩ ﻣﺤﺼﻮﻝ ﺑﻪ ﺍﻧﺒﺎﺭ‬

‫‪ 16‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫ﻛﻨﺎﺭ ﮔﺬﺍﺷﺘﻦ ﻣﺤﺼﻮﻻﺕ ﺯﻳﺮ ﺩﺭ ﺻﻮﺭﺕ ﻣﺸﺎﻫﺪﻩ‪:‬‬ ‫•‬

‫‪ -1‬ﺗﻔﺎﻭﺕ ﺩﺭ ﺑﺴﺘﻪ ﺑﻨﺪﻳﻬﺎ‬

‫‪ -2‬ﺗﻔﺎﻭﺕ ﺩﺭ ﺧﺼﻮﺻﻴﺎﺕ ﻓﻴﺰﻳﻜﻲ ﻣﺤﺼﻮﻝ‬

‫‪ -3‬ﺗﻔﺎﻭﺕ ﺩﺭ ﺍﻧﺪﺍﺯﻩ ﻇﺮﻭﻑ ﺩﺍﺭﻭ) ﺩﺭ ﻣﻘﺎﻳﺴﻪ ﺑﺎ ﻇﺮﻭﻑ ﻗﺒﻠﻲ(‬

‫ﻛﻠﻴﻪ ﺩﺍﺭﻭﻫﺎﻱ ﺗﻘﻠﺒﻲ ﻳﺎ ﻣﺸﻜﻮﻙ ﺑﻪ ﺗﻘﻠﺐ ﺑﺎﻳﺪ ﺑﻪ ﺳﺮﻋﺖ ﺟﻤﻊ ﺁﻭﺭﻱ ﻭﺍﺯ ﺳﺎﻳﺮ ﻣﺤﺼﻮﻻﺕ ﺟﺪﺍﺳﺎﺯﻱ ﻭﺩﺭ ﺟﺎﻱ ﻣﺤﻔﻮﻅ‬

‫ﻧﮕﻬﺪﺍﺭﻱ ﺷﻮﻧﺪ ‪ .‬ﺗﻤﺎﻣﻲ ﺍﻃﻼﻋﺎﺕ ﻣﺮﺑﻮﻁ ﺑﻪ ﺍﻳﻦ ﺩﺍﺭﻭﻫﺎ ﺑﺎﻳﺪ ﺩﺭ ﺍﺳﺮﻉ ﻭﻗﺖ ﺑﻪ ﺍﺩﺍﺭﻩ ﻛﻞ ﻧﻈﺎﺭﺕ ﺑﺮ ﻭﺍﺭﺯﻳﺎﺑﻲ ﺩﺍﺭﻭ ﻭﻣﻮﺍﺩ ﻣﺨﺪﺭ‬

‫ﺍﻋﻼﻡ ﺷﻮﺩ‪.‬‬

‫‪-11‬ﺷﺮﺍﻳﻂ ﻧﮕﻪ ﺩﺍﺭﻱ ﻓﺮﺁﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ‪:‬‬

‫ﺷﺮﺍﻳﻂ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎ ﺑﺎﻳﺪ ﻣﻄﺎﺑﻖ ﺑﺎ ﺗﻮﺻﻴﻪ ﻫﺎﻱ ﺩﺭﺝ ﺷﺪﻩ ﺭﻭﻱ ﺑﺮﭼﺴﺐ ﺍﻟﺼﺎﻗﻲ ﻣﺤﺼﻮﻻﺕ ﻳﺎ ﻃﺒﻖ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﺷﺮﻛﺖ‬

‫ﻭﺍﺭﺩ ﻛﻨﻨﺪﻩ ﻳﺎ ﻛﺎﺭﺧﺎﻧﻪ ﺳﺎﺯﻧﺪﻩ ﺑﺎﺷﺪ ‪.‬‬

‫ﺩﺍﺭﻭﻫﺎﻳﻲ ﻛﻪ ﻧﺴﺒﺖ ﺑﻪ ﺣﺮﺍﺭﺕ‪ ،‬ﺭﻃﻮﺑﺖ ﻳﺎ ﻧﻮﺭ ﺣﺴﺎﺱ ﻣﻲ ﺑﺎﺷﻨﺪ ﺑﺎﻳﺪ ﺩﺭ ﻣﺤﻮﻃﻪ ﻫﺎﻳﻲ ﻧﮕﻪ ﺩﺍﺭﻱ ﺷﻮﻧﺪ ﻛﻪ ﻋﻮﺍﻣﻞ ﻣﺬﻛﻮﺭ ﺩﺭ‬

‫ﺁﻥ ﻣﺤﻴﻂ ﺑﻪ ﺭﺍﺣﺘﻲ ﺗﺤﺖ ﻛﻨﺘﺮﻝ ﺑﻮﺩﻩ ﻭ ﻗﺎﺑﻞ ﺗﻨﻈﻴﻢ ﺑﺎﺷﻨﺪ ‪.‬‬

‫ﺩﺍﺭﻭﻫﺎﻱ ﺯﻧﺠﻴﺮﻩ ﺳﺮﺩ ﺑﺎﻳﺪ ﺩﺭ ﺷﺮﺍﻳﻂ ﻣﻨﺎﺳﺐ ﻧﮕﻬﺪﺍﺭﻱ ﺷﻮﻧﺪ‪ .‬ﺑﺮﺧﻲ ﺗﻔﺎﻭﺗﻬﺎ ﺑﻴﻦ ﻳﺨﭽﺎﻟﻬﺎﻱ ﻣﻌﻤﻮﻟﻲ ﻭﻳﺨﭽﺎﻟﻬﺎﻱ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ‬

‫ﺟﻬﺖ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎﺩﺭ ﺯﻳﺮ ﺷﺮﺡ ﺩﺍﺩﻩ ﻣﻲ ﺷﻮﺩ‪:‬‬

‫‪-11-1‬ﻭﻳﮋﮔﻴﻬﺎﻱ ﻳﺨﭽﺎﻟﻬﺎﻱ ﻣﻌﻤﻮﻟﻲ ‪:‬‬

‫‪ -1‬ﻋﺪﻡ ﺗﻮﺯﻳﻊ ﻧﺎ ﻣﻨﺎﺳﺐ ﺩﻣﺎ)ﻧﻘﺺ ﺩﺭﮔﺮﺩﺵ ﻫﻮﺍ(‬

‫‪ -2‬ﻋﻤﻠﻜﺮﺩ ﺩﻣﺎﻳﻲ ﺑﻴﻦ ‪ 0‬ﺗﺎ ‪ 10‬ﺩﺭﺟﻪ ﺳﺎﻧﺘﻴﮕﺮﺍﺩ‬

‫‪ – 3‬ﻧﺸﺎﻥ ﺩﺍﺩﻥ ﺳﺮﻳﻊ ﺗﻐﻴﻴﺮﺍﺕ ﺩﻣﺎﻳﻲ ﺑﺎ ﺑﺎﺯ ﻭﺑﺴﺘﻪ ﺷﺪﻥ ﺩﺭ ﻳﺨﭽﺎﻝ‬

‫‪ -4‬ﻳﺦ ﺯﺩﮔﻲ ﺍﺣﺘﻤﺎﻟﻲ ﻣﺤﺼﻮﻻﺕ ﺑﻌﻠﺖ ﺗﻤﺎﺱ ﺑﺎ ﭼﻴﻠﺮ ﻳﺎ ﻛﻮﻳﻞ ﺳﺮﻣﺎﻳﻲ ﭘﺸﺖ ﻳﺨﭽﺎﻝ‬

‫‪ 17‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‪ ،‬ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ )‪ ( GSP‬ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ ‪ ،‬ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬
‫ﻋﻨﻮﺍﻥ ‪SOP‬‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
‫‪1393/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ ‫‪SOP-DSO-TID-027‬‬ ‫ﺷﻤﺎﺭﻩ ‪SOP‬‬

‫‪1395/02/01‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ ‫‪00‬‬ ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

‫‪-11-2‬ﻭﻳﮋﮔﻴﻬﺎﻱ ﻳﺨﭽﺎﻟﻬﺎﻱ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺩﺍﺭﻭﻳﻲ‪:‬‬

‫‪ -‬ﮔﺮﺩﺵ ﻣﻨﺎﺳﺐ ﻫﻮﺍ ﻭﺍﻳﺠﺎﺩ ﺩﻣﺎﻱ ﻳﻜﻨﻮﺍﺧﺖ ﺩﺭ ﻳﺨﭽﺎﻝ )ﺗﻮﺳﻂ ﭘﻨﻜﻪ ﻳﺎ ﻓﻦ(‬

‫‪ -‬ﻛﺎﻫﺶ ﺩﻣﺎﻳﻲ ﻓﻮﺭﻱ ﺑﺎ ﺑﺎﺯ ﺷﺪﻥ ﺩﺭ ﻳﺨﭽﺎﻝ‬

‫‪ -‬ﻧﻤﺎﻳﺸﮕﺮ ﻛﻨﺘﺮﻝ ﺩﻣﺎ )ﺑﺎ ﺗﻐﻴﻴﺮ ﺭﻧﺞ ﺩﻣﺎﻳﻲ ﺣﺪﺍﻛﺜﺮ ‪0/5‬ﺩﺭﺟﻪ ﺳﺎﻧﺘﻴﮕﺮﺍﺩ(‬

‫‪ -‬ﻗﺎﺑﻠﻴﺖ ﺧﻮﺍﻧﺪﻥ ﺩﻣﺎ ﺑﺪﻭﻥ ﺑﺎﺯ ﻛﺮﺩﻥ ﺩﺭ ﻳﺨﭽﺎﻝ‬

‫‪ -‬ﻗﺎﺑﻠﻴﺖ ﻗﻔﻞ ﺷﺪﻥ ﺩﺭ ﻳﺨﭽﺎﻝ‬

‫ﻱ ﺑﻪ ﺳﻴﺘﻢ ﻫﺸﺪﺍﺭ ﺩﻫﻨﺪﻩ ﺷﻨﻴﺪﺍﺭﻱ ﻳﺎﺑﻴﻨﺎﻳﻲ ﺩﺭ ﺻﻮﺭﺕ ﺍﻧﺤﺮﺍﻑ ﺍﺯ ﺩﻣﺎﻱ ﻣﺠﺎﺯ‬

‫‪ -‬ﺍﻣﻜﺎﻥ ﺗﺠﻪ ﺯ‬

‫‪ -‬ﻗﺎﺑﻠﻴﺖ ﻧﮕﻬﺪﺍﺭﻱ ﺩﻣﺎ ﺑﺮﺍﻱ ﻣﺪﺕ ﺯﻣﺎﻥ ﻣﺸﺨﺺ ﺩﺭ ﺻﻮﺭﺕ ﻗﻄﻊ ﺑﺮﻕ‬

‫‪-‬ﻣﺠﻬﺰ ﺑﻮﺩﻥ ﺑﺮﺧﻲ ﺍﺯ ﻳﺨﭽﺎﻟﻬﺎ ﺑﻪ ﺩﺭ ﺷﻴﺸﻪ ﺍﻱ )ﻧﻈﺎﺭﺕ ﺑﻬﺘﺮ ﺑﺮ ﺟﻬﺖ ﭼﻴﺪﻣﺎﻥ ﺻﺤﻴﺢ ﺩﺍﺭﻭﻫﺎ(‬

‫ﺭﻋﺎﻳﺖ ﺑﺮﺧﻲ ﻧﻜﺎﺕ ﺩﺭﻳﺨﭽﺎﻟﻬﺎﻱ ﺍﺳﺘﺎﻧﺪﺍﺭﺩ ﺩﺍﺭﻭﻳﻲ‪:‬‬ ‫•‬

‫‪ 9‬ﻋﺪﻡ ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭ ﺩﺭ ﻛﻒ ﻳﺨﭽﺎﻝ )ﻃﺒﻘﺎﺕ(‬

‫‪ 9‬ﻗﺮﺍﺭ ﺩﺍﺩﻥ ﺣﺴﮕﺮﻫﺎﻱ ﺩﻣﺎﻳﻲ ﺩﺭ ﻗﺴﻤﺖ ﻣﺮﻛﺰﻱ ﻳﺨﭽﺎﻝ ﻭﺑﻴﻦ ﺩﺍﺭﻭﻫﺎ‬

‫‪ 9‬ﻛﺎﻟﻴﺒﺮﻩ ﻧﻤﻮﺩﻥ ﺗﺠﻬﻴﺰﺍﺕ ﺩﻣﺎﻳﻲ ﻭﺳﻴﺴﺘﻤﻬﺎﻱ ﻫﺸﺪﺍﺭ ﺩﻫﻨﺪﻩ‬

‫‪ 9‬ﻧﻈﺎﻓﺖ ﻳﺨﭽﺎﻝ ﻣﻄﺎﺑﻖ ﺑﺎ ﻳﻚ ﺩﺳﺘﻮﺭ ﺍﻟﻌﻤﻞ ﻣﻜﺘﻮﺏ‬

‫‪ 9‬ﻧﮕﻬﺪﺍﺭﻱ ﺩﺍﺭﻭﻫﺎ ﺩﺭ ﻳﺨﭽﺎﻝ ﺑﺮ ﺍﺳﺎﺱ ﺳﻴﺴﺘﻢ ‪FEFO‬‬

‫‪ 9‬ﺛﺒﺖ ﺩﻣﺎ ﻭﻧﮕﻬﺪﺍﺭﻱ ﺳﻮﺍﺑﻖ ﻭﻫﺮ ﮔﻮﻧﻪ ﺍﻗﺪﺍﻣﺎﺕ ﺍﺻﻼﺣﻲ ﺩﺭ ﺻﻮﺭﺕ ﺑﺮﻭﺯ ﺍﻧﺤﺮﺍﻓﺎﺕ ﺩﻣﺎﻳﻲ‬

‫‪-12‬ﺑﺎﺯﺭﺳﻲ ﺩﺍﺧﻠﻲ )‪: (Self – Inspection‬‬

‫ﺑﺎﺯﺩﻳﺪﻫﺎﻱ ﺩﺍﺧﻠﻲ ﺑﻪ ﺻﻮﺭﺕ ﺩﻭﺭﻩ ﺍﻱ ﺗﻮﺳﻂ ﻓﺮﺩ ﻳﺎ ﺍﻓﺮﺍﺩ ﻭﺍﺟﺪﺻﻼﺣﻴﺖ ﻣﻄﺎﺑﻖ ﺑﺎ ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞ ﻣﺪﻭﻥ ﺑﺎﻳﺪ ﺍﻧﺠﺎﻡ ﮔﻴﺮﺩ‪.‬‬

‫‪corrective and‬‬ ‫‪ ، GSP‬ﻛﻠﻴﻪ ﻋﻤﻠﻴﺎﺕ ﺍﺻﻼﺣﻲ ﻭﭘﻴﺸﮕﻴﺮﻱ ﻛﻨﻨﺪﻩ )‬ ‫ﻫﺮﮔﻮﻧﻪ ﻋﺪﻡ ﻣﻄﺎﺑﻘﺖ ﺑﺎ ﺍﺻﻮﻝ‬

‫‪ (preventive action‬ﺑﺎﻳﺪ ﺩﺭﮔﺰﺍﺭﺷﺎﺕ ﺑﺎ ﺟﺰﺋﻴﺎﺕ ﻛﺎﻣﻞ ﻧﻮﺷﺘﻪ ﺷﻮﺩ ‪.‬ﻛﻠﻴﻪ ﮔﺰﺍﺭﺷﻬﺎﻱ ﺑﺎﺯﺭﺳﻲ ﺑﺎﻳﺪ ﺛﺒﺖ ﻭﻧﮕﻬﺪﺍﺭﻱ‬

‫ﺷﻮﻧﺪ ﻭﻣﺪﻳﺮﻳﺖ ﺍﺭﺷﺪ ﮔﺰﺍﺭﺷﻬﺎ ﺭﺍ ﺍﺭﺯﻳﺎﺑﻲ ﻧﻤﻮﺩﻩ ﻭ ﺑﺮﻧﺎﻣﻪ ﻫﺎﻱ ﺍﺻﻼﺣﻲ ﺭﺍ ﭘﻴﮕﻴﺮﻱ ﻧﻤﺎﻳﺪ ‪.‬‬

‫‪ 18‬ﺍﺯ ‪19‬‬
 ‫ﺟﻤﻬﻮﺭﻱ ﺍﺳﻼﻣﻲ ﺍﻳﺮﺍﻥ‬
‫ ﺩﺭﻣﺎﻥ ﻭ ﺁﻣﻮﺯﺵ ﭘﺰﺷﻜﻲ‬،‫ﻭﺯﺍﺭﺕ ﺑﻬﺪﺍﺷﺖ‬
‫ﺳﺎﺯﻣﺎﻥ ﻏﺬﺍ ﻭ ﺩﺍﺭﻭ‬
‫ ﺩﺍﺭﻭﺧﺎﻧﻪ ﻫﺎﻱ ﺷﻬﺮﻱ ﻭ ﻣﺮﺍﻛﺰ‬، ‫ ( ﺩﺭﺍﻧﺒﺎﺭ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ ﺩﺍﺭﻭ‬GSP) ‫ﺭﻭﺷﻬﺎﻱ ﺑﻬﻴﻨﻪ ﺍﻧﺒﺎﺭﺩﺍﺭﻱ‬
SOP ‫ﻋﻨﻮﺍﻥ‬
‫ﺩﺭﻣﺎﻧﻲ ﻭﺑﻴﻤﺎﺭﺳﺘﺎﻧﻬﺎ‬
1393/02/01 ‫ﺗﺎﺭﻳﺦ ﺷﺮﻭﻉ ﺍﺟﺮﺍء‬ SOP-DSO-TID-027 SOP ‫ﺷﻤﺎﺭﻩ‬

1395/02/01 ‫ﺗﺎﺭﻳﺦ ﺍﻋﺘﺒﺎﺭ‬ 00 ‫ﺷﻤﺎﺭﻩ ﺑﺎﺯﻧﮕﺮﻱ‬

:‫ﻣﺴﺘﻨﺪﺍﺕ ﻣﺮﺗﺒﻂ‬-13
- ‫ ﻭﺍﺭﺩ ﻛﻨﻨﺪﻩ ﻭﺗﻮﺯﻳﻊ ﻛﻨﻨﺪﻩ‬،‫ ( ﻓﺮﺍﻭﺭﺩﻩ ﻫﺎﻱ ﺩﺍﺭﻭﻳﻲ ﺩﺭﺷﺮﻛﺘﻬﺎﻱ ﺗﻮﻟﻴﺪ ﻛﻨﻨﺪﻩ‬RECALL ) ‫ ﺭﺍﻫﻨﻤﺎﻱ ﺭﻳﻜﺎﻝ‬
(GUD- DSO-TID-005)
( AID-DSO-TID-007) ‫ ﭼﻚ ﻟﻴﺴﺖ ﺑﺎﺯﺩﻳﺪ ﺍﺩﻭﺍﺭﻱ ﺍﺯ ﺷﺮﻛﺖ ﻫﺎﻱ ﺗﻮﺯﻳﻊ‬
:‫ﻣﺴﺘﻨﺪﺍﺕ ﻣﺮﺟﻊ‬-14

1- Good trade and distribution practices for pharmaceutical starting materials World
Health Organization WHO Technical Report Series, No. 917, 2003
2- Good Distribution Practices (GDP) For Pharmaceutical Products World Health
Organization 2010
3- Guide to good storage practices for pharmaceuticals World Health Organization thirty-
seventh report, Technical Report Series 908, 2003

19 ‫ ﺍﺯ‬19