Orlando José

Aparicio Conde

CONTACT ME AT
CL 64 # 115 - 185 BL 10 IN 640,
Medellin Colombia
Orlandoj007@gmail.com
3044533333
PERSONAL P ROFILE
Professional with the ability to work in a team and under pressure,
adapting quickly to the work environment. Oral and written ma
nagement of the English language. Good conduct, good education,
good customer service, good presence. With more than two years
of experience in the Call Center service. Responsible and punctual.

SKILLS SUMMARY WORK EXPERIENCE

Solvo Global.
Project Management Senior Benefit Specialist |2022 - 2023
Microsoft Office
Prism (Vfficient) Training team members.
Client Space
Creation of SOP´s.
Thycotic
Beanworks receive and apply new processes.
Tabulera
interphase CMD Solvo Global.
AnyDesk
Benefit Assistant |2021 - 2022
LogMeIn
ZEPHYR Perform the payment request procedure.
Mosaic
Umbrella Apply changes such as enrollments and termination to carriers
IBM- AS400 (Zuman).
Paradise APP
Organize and identify discrepancies in the audit format and Ben
Recon (Zuman-Tabulera).

Solvo Global.
Benefit Assistant |2020 - 2021
Receive calls from
Port to AT&T customers by offering packages and services while
retaining the same phone.

EDUCATIONAL HISTORY

ITER-Universidad Católica Andrés Bello, Venezuela

Lic. in Philosophy | Sep. 2010- Dic 2013