Highlights from a SOLID UX Researcher.

User Experience (UX) Researcher with X years of experience leading high impact strategic and tactical projects
across digital and hardware product spaces. Expert in blending generative and evaluative qualitative methods to
identify strategic opportunities and integrate them into the product lifecycle.

SHOE COMPANY | San Francisco, CA

Lead Research Designer
 Defined the roadmap and led foundational through evaluative research on special projects for Shoe
Labs, including the successful launch of Shoe Studios’ pilot gyms and associated app.
 Proactively identified opportunities to serve SHOE athletes* in new and unimagined ways through diary
studies, journey mapping, concept testing and tracking surveys.

SOCIAL MEDIA COMPANY | San Francisco, CA

UX Research Lead
 Trusted innovation partner and mentor: Led ideation through launch on 30+ top features including
Content Scheduling, Reels Templates, and Professional Dashboard. Mentored 20+ junior to senior level
researchers and designers.
 Cultivated and leveraged cross-org relationships in driving 4 major pivots around short-form video, app
navigation, user support & ad strategies.
 Defined social media “addiction”, user personas and 20 prioritized mitigation strategies. Managed 2
UXRs & contractor to exceed push goals; 7 global studies & 2 ideation workshops in 10 months.
 Managed 9 senior researchers in developing evergreen resources, elevating company-wide qualitative
research execution.

SEARCH COMPANY Inc. | San Francisco, CA

User Experience Researcher, Hardware Team, 2014-2016
 Led UX research on SEARCH Home through SEARCH I/O launch including the industrial design, LED
layouts and touch controls. Championed user needs in creation of simple, delightful setup flows,
companion app, & gestures.
 Conducted 8 straight weeks of concept testing on all aspects of ABC WIDGETS & ABC WIDGET Audio,
delivering novel packaging, instructions, and app setup.
 Designed state-of-the-art UX Lab which became the template for all subsequent SEARCH UX labs.

BIOTECH, Inc. | Remote

Sr. User Experience Specialist, Advanced Systems Team, 2012-2013
 Scoped and conducted contextual inquiry for Biotechnology Company in US and EU, delivering strategic
vision and information architecture for a novel control platform for vaccine development.
 Managed usability testing and reporting for medical device and consumer sectors in service of FDA
approval. Resulted in $80K of return business

Technical Skills
Mural / Figma / Jamboard / dScout / Revelation / UserTesting / User Zoom / Optimal Workshop / AYTM / Sketch
/ Qualtrics / Adobe Creative Suite / MSFT Office Suite / Six Sigma Green Belt