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IJOEM
18,6 Supply chain analytics and post-
pandemic performance: mediating
role of triple-A supply
1330 chain strategies
Received 19 November 2021 Syed Abdul Rehman Khan
Revised 5 March 2022
2 June 2022 School of Engineering and Management, Xuzhou University of Technology,
Accepted 6 June 2022 Xuzhou, China and
Beijing Key Laboratory of Urban Spatial Information Engineering, Beijing, China
Arsalan Zahid Piprani
Department of Business Administration,
Federal Urdu University of Arts Science and Technology–Karachi Campus,
Karachi, Pakistan, and
Zhang Yu
School of Economics and Management, Chang’an University, Xi’an, China and
Department of Business Administration, ILMA University, Karachi, Pakistan
Abstract
Purpose – The abrupt outbreak of coronavirus disease (COVID-19) hit every nation in 2020–2021, causing a
worldwide pandemic. The worldwide COVID-19 epidemic, described as a “black swan”, has severely disrupted
manufacturing firms’ supply chain. The purpose of this study is to investigate how supply chain data analytics
enable the effective deployment of agility, adaptability and alignment (3As) strategies, resulting in improving
post-COVID disruption performance. It also analyses the indirect effect of supply chain data analytics on
disruption performance through the 3As supply chain strategies.
Design/methodology/approach – The hypothesis and theoretical framework were tested using a
questionnaire survey. The authors employed structural equation modelling through the SMART PLS version
3.2.7 to analyse data from 163 textile firms located in Pakistan.
Findings – The results revealed that the supply chain data analytics contributed positively and significantly
to the agility and adaptability, while all 3As supply chain strategies impacted the PPERF substantially.
Further, the connection between supply chain data analytics (SCDA) and disruption performance has
substantially been influenced through 3As supply chain strategies.
Practical implications – The results imply that in the event of low likelihood, high effect disruptions,
managers and decision-makers should focus their efforts on integrating data analytics capabilities with 3As
supply chain policies to ensure long-term company success.
Originality/value – This research sheds fresh light on the importance of data analytics in effectively
implementing 3As strategies for sustaining company performance amid COVID-19 disruptions.
Keywords Supply chain data analytics, Agility, Adaptability, COVID-19, Performance, Risk management
Paper type Research paper
1. Introduction
Coronavirus disease 2019 (COVID-19) epidemic has in recent times impacted the supply chain
of various goods all around the world (Araz et al., 2020). The repercussions of COVID-19 on
the world economy were severe, and numerous sectors were crippled due to the disruptions
International Journal of Emerging
Markets
(Ivanov, 2020). According to Fortune (2020), this COVID-19 has had a damaging impact on
Vol. 18 No. 6, 2023
pp. 1330-1354
© Emerald Publishing Limited This research is supported by the Beijing Key Laboratory of Urban Spatial Information Engineering
1746-8809
DOI 10.1108/IJOEM-11-2021-1744 (No. 20210218).
more than 94% of the top 1,000 organizations. Aside from that, the COVID-19 is directly Supply chain
responsible for the disruptions in supply and demand that are occurring at the global and analytics
local levels (Ivanov, 2020). Because of its uniqueness and distinctiveness, the new coronavirus
(COVID-19) has posed significant hurdles to a wide range of industrial sectors (Queiroz et al.,
2021). The coronavirus epidemic has wreaked havoc on Asia’s clothing industry too. Border
restrictions in numerous countries and limited air freight capacity exacerbated
manufacturing firms’ supply issues (Spieske and Birkel, 2021). In addition, the global
economy weakened, and the need for fashion clothing declined significantly, resulting in 1331
substantial sales declines (Majumdar et al., 2020). These are especially pronounced in nations
where textiles make for a significant portion of total exports. The International Labour
Organization (ILO) assessed the pandemic’s effect on ten major Asian textile manufacturing
countries: Pakistan, China, India, Bangladesh, Cambodia, Indonesia, Sri Lanka, Myanmar,
Philippines and Vietnam. ILO estimates that about 65 m people are employed in the textile
sector, or 75% of all textile workers globally. According to the survey, the global textile trade
declined during the first half of the year. Exports to the EU, USA and Japan plummeted by
70%. Simultaneously, firms’ supply chains were interrupted, resulting in shortages of cotton,
fabric and other critical resources for production (Becker, 2020).
During the COVID-19 outbreak, Pakistan’s textile industry faced various difficulties and
influenced the manufacturing business (Shafi et al., 2020). According to State Bank of
Pakistan (SBP) figures, textile exports decreased to USD 12.8 billion in 2020 from USD 13.6
billion in 2019. The reduction may be attributed to changes in government fiscal and
monetary policies, order cancellations and shipping delays owing to pandemic-induced
worldwide lockdowns (Shujaat, 2021). Despite forced lockdowns and a fall in shipments
during COVID times, the sector saw a resurgence and survived since Pakistan was the first
country to open up (Ahmed, 2021). Eventually, as the global economy began to open up, the
demand for goods and services outpaced supply. Post-lockdown, the textile and clothing
sector was hailed as an economic boom due to the rising demand for textiles (Muhammad
et al., 2021). However, the supply chain was unprepared for the spike in demand caused by
protracted global lockouts (Shahed et al., 2021; Tasnim, 2020). These unanticipated shifts in
demand fostered the development of a bullwhip effect in the supply chain. Hence, firms need
to introduce new strategies to lessen the detrimental impact of any disruptive occurrence
from an adaptive standpoint (Tukamuhabwa et al., 2017). Companies concerned about supply
chain disruptions must also look for ways to adjust quickly and be ready to take proactive
measures when problems arise (Frederico, 2021). Businesses can only achieve these
characteristics with a long-term strategic focus (Burnard et al., 2018).
The COVID-19 outbreak highlighted flaws in functioning the effective supply chain due to
the suddenly increased responsibility of assuring critical products and services supply in
unprecedented quantities and time frames. In the case of Pakistan, lead time and productivity
are two of the most pressing challenges. Consequently, to stay competitive globally,
Pakistan’s textile industry must strive for operational excellence and reconfigure its
processes. Many manufacturers have operational excellence issues owing to SC obstacles,
such as lack of adaptability to variable demand patterns, poor competitiveness, and inability
to bring agility to SC systems (Manzoor et al., 2021). Patrucco and K€ahk€onen (2021) claimed
that the prospects of an emergent supply chain network seem to be oriented on three
capabilities – agility, adaptability and alignment (3As) – to reduce the effect of such a
disaster. A post-pandemic future necessitates that 3A capabilities become unique aspects of
many supply chains (Lee, 2021). For years, the triple-A supply chain idea has been hailed as a
source of outstanding company performance (Feizabadi et al., 2021). Using the COVID-19
pandemic as an example, van Hoek and Thomas (2021) have emphasized the necessity of
rethinking supply chains (SCs), recommending more studies into the implications of SCs and
fresh ideas on how to handle SCs in the face of an unforeseen occurrence. In this context, a
IJOEM recent paper by Lee (2021) underlines that, in the post-pandemic era, global supply chains do
18,6 not need to (re)invent new capacities. Organizations should instead concentrate their efforts
on evaluating the depth and strength of three widely recognized supply chain capabilities:
3As, to be better equipped for the threats provided by the external environment (Patrucco and
K€ahk€onen, 2021). As evidenced by the consequences of COVID-19, there is a pressing need to
revive and broaden the scope of 3As capabilities and a dire need for the supply chain to
improve its capacity to deal with supply chain disruption and provide better disaster
1332 response. Since its inception, supply chain management experts have hailed the Triple-A idea
as the key to better business performance (Escamilla et al., 2021; Whitten et al., 2012), but it
has yet to answer the question of whether agility, adaptability or alignment may affect
minimizing disruption.
The extant studies indicated their relevance in constructing a resilient and robust
enterprise. However, it is yet unclear how 3As supply chain initiatives contribute to
mitigating the effect of COVID-19 disruptions and help in recovery in post-pandemic times.
To fill this research gap, we define our first research question as
RQ1. What are the effects of triple supply chain strategies (3As) on post-COVID
disruption performance (PPERF)?
Additionally, Queiroz et al. (2021) stressed the need for global supply chain’s to be more
interconnected and digitally prepared in the event of a pandemic breakout. Ivanov and Dolgui
(2020) agreed, claiming that SC digitization increases operational flexibility and, hence, the
ability to react to outbreak-related interruptions. Meanwhile, experts formerly argued that
traditional information systems could not adequately support the sustainable supply chain. It
may be changing with Industry 4.0 (I4.0), which is built on the notion of interconnected and
independently interacting equipment, goods, and processes inside and across enterprises
(Ivanov and Dolgui, 2021; Talwar et al., 2021). Industry 4.0 has become a strategic
requirement for supply chains to gain an advantage in the marketplace (Frederico, 2021).
Disruptive technologies like supply chain data analytics (SCDA) will be critical in the supply
chain environment. It will strive to enhance the effectiveness and competitiveness of the
supply chain in terms of operational efficiency and hence strategic results (Khan et al., 2021a).
Yu et al. (2022a) reported that data analytics helps an organization provide business models
that allow them to produce greater profits. Its use is expected to assist organizations in
improving their financial performance and operations performance (Wamba et al., 2020;
Dubey et al., 2019, 2021). In the Industry 4.0 context, SCDA enhances supply processes,
increasing supply networks’ ability to respond.
Furthermore, the application of SCDA greatly enhances the decision-making process and
successfully assists supply chains in times of extreme disruption (Frederico et al., 2021). Thus,
the supply chain processes might be better at meeting their performance requirements if they
were more transparent, efficient and flexible. They could also be better at working together
and measuring how well they work. By improving these key performance aspects, the supply
chain will be better equipped to handle unforeseen events, allowing it to be more responsive
(Alzoubi and Yanamandra, 2020).
In the last few years, research on technological innovation has gained popularity. The
literature does not yet have an exhaustive analysis of data-driven supply chain capability to
mitigate the impact of disruption; disruption is regarded as a particularly complicated
problem that needs holistic viewpoints (Spieske and Birkel, 2021). Further to this, the prior
literature is quiet on the role of data analytics capability in deploying 3As strategies to
maintain and sustain business performance during times of disruption. Although the
literature on operations and supply chain management has documented the value of 3As in
improving organizational performance (Cohen and Kouvelis, 2021; Escamilla et al., 2021),
there has been dearth of an empirical study on triple-A supply chain strategies in connection
with SCDA. There are just a few empirical investigations that investigate the effect of SCDA Supply chain
on strategies independently (Yu et al., 2022b; Dubey et al., 2019, 2021; Wamba et al., 2020), yet analytics
it is still unclear how SCDA can help to add value to 3As supply chain strategy and ultimately
improving performance at the times of disruption. With these constraints in mind, we may
claim that the usefulness of SCDA for performance optimization is an obvious research need.
Hence, to fill this void and lay the groundwork for future research, we performed a
comprehensive literature review in the context with COVID-19 and developed a framework to
determine the role of SCDA in reducing the disruption impact, and focused on investigating 1333
its role with 3As supply chain strategies to overcome SC challenges associated with
pandemics and post-pandemic shocks. As a result, in an effort to fill these research gaps, we
have posed the following research question:
RQ2. What is the distinct and combined effect of SCDA and 3As supply chain strategies
on post-COVID disruption performance?
The current research focuses on the textile sector of Pakistan, which accounts for around
25% of the country’s total industrial value-added and employs more than 40% of the
country’s total industrial labour force. For its part, Pakistan ranks fourth in cotton production
and third in consumption, making it a major player on both fronts. Because it accounts for
more than 60% of the country’s total exports, the textile sector acts as the primary support
structure and primary economic driver. Even though this sector has the potential to help the
country’s economy, globalization is making its value chains more complicated and longer,
which could make them more vulnerable to supply chain risks. As an example, the absence of
a defined investment strategy and an accommodative economic climate and political
instability after the 9/11 attacks have all contributed to increased competitiveness with
nations in the area, such as China, India, Bangladesh and Vietnam. In addition, the increase in
the cost of gas and other products derived from petroleum has rendered the textile industry
uncompetitive, which has led to the closure of a significant number of textile plants for the
past two years and the relocation of investment to countries in other parts of the region (Khan
et al., 2021b). For Pakistan’s textile manufacturing companies to remain competitive in
today’s market, they must continually establish robust supply chain capabilities. As a result,
the results of this research are likely to aid manufacturers in Pakistan and other emerging
nations in creating a robust textile supply chain.
The remainder of our paper is organized as follows. First, we conduct a literature review to
establish the theoretical model’s foundations, emphasizing the assumptions surrounding
SCDA, 3As supply chain strategies, and PPERF. Following that, there is a discussion of the
research methodology, followed by the presentation of the findings. Finally, we examine and
discuss our results before drawing theoretical and managerial implications.
2. Literature review
2.1 Supply chain data analytics
The literature has reported using data analytics in various fields (Shayaa et al., 2018). One
area where an analytics capability could be highly beneficial is supply chain management
(Saleem et al., 2020; Waller and Fawcett, 2013). While research on SCDA is developing, some
studies have tried to conceptualize SCDA (Chae et al., 2014; Shafiq et al., 2019). SCDA, as
defined by Souza (2014), is the use of prescriptive, descriptive, and predictive methodologies
to the planning, sourcing, manufacturing and delivering operations of a supply chain.
Utilizing data to understand processes, data mining to provide insights for successful choices,
optimization modelling and simulations to discover the optimal course of action, and risk
analysis using simulations are all examples of practical applications of analytics (Bag et al.,
2020; Sanders, 2016; Bag et al., 2020; Chen et al., 2015; Lassen et al., 2014; Sanders, 2016). Many
IJOEM academics believe that a company’s capacity to capture, integrate, deploy and analyse large
18,6 amounts of big data gives it a significant competitive advantage in the market (Shayaa et al.,
2018). The firm’s data analytics capabilities enable it to perceive and analyse external
developments in a more efficient way (Dubey et al., 2018). Having the ability to gather, analyse
and synthesize data will allow a company to establish effective and correct plans and policies
essential to improving the supply chain in a dynamic and erratic business environment
(Wamba et al., 2017).
1334
2.2 Triple-A supply chain strategies
Prior researchers have identified 3As supply chain strategies as critical characteristics
that supply chains should exhibit while functioning in an environment marked by many
market difficulties (Feizabadi et al., 2019; Whitten et al., 2012). It has long been recognized
that the success of world-class supply chains is dependent on 3As strategies (Lee, 2021).
Some or all of these strategies are required to counter these challenges. The combination
and effect of 3As supply chain strategies have been studied mainly in the supply chain
domain to signify their importance in improving firm performance in general (Feizabadi
et al., 2021). Several scholars have recently examined how 3As strategies work together to
produce more competitive supply chains (e.g. Feizabadi et al., 2021; Marin-Garcia
et al., 2018).
Agility is described as the capacity to “react swiftly and seamlessly to short-term changes
in demand or supply” (Lee, 2004, p. 105), which drives supply chain partners to quickly adapt
to changes in consumer expectations. Flexibility and speed are two of the most critical
aspects of agility (Swafford et al., 2008). Companies are progressively making investments in
the construction of more agile supply chains to keep up with the ever-changing demands of
the marketplace (Gligor et al., 2019; Whitten et al., 2012). Networks need to create and
maintain agility if they are to adapt to and withstand high levels of turbulence and
unpredictability and quickly develop, manufacture and distribute goods (Swafford
et al., 2008).
On the other hand, adaptability is defined as the capacity to “adjust the supply chain’s
design to account for structural changes in markets and alter the supply network to account
for variations in strategies, technologies, and products” (Lee, 2004, p. 105). To thrive in
today’s dynamic and unpredictable market (characterized by rapid shifts in the economy,
politics, and society, and shifting demographics and changing customer demands on a global
scale), a SC that can quickly adapt is essential (Erol et al., 2010). Even amid the current
epidemic and international tariff and trade dispute turmoil, companies utilizing their global
supply chain to adapt to changing situations remains of fundamental significance. These
features make supply chain adaptability different from agility, which mainly focuses on
responding fast to short-term supply and demand fluctuations.
Finally, alignment is the ability to “align the interests of all enterprises in their supply
chains” (Lee, 2004, p. 104), allowing organizations to integrate and coordinate supply chain
activities with fair cost and benefit-sharing. It represents the degree to which the organization
utilizes risk/revenue/cost-sharing with its suppliers and consumers (Feizabadi et al., 2019).
Supply chain agility and adaptability mainly focus on the company’s ability to respond to
immediate and long-term shifts. However, supply chain alignment focuses on how closely a
company works with its supply chain members to achieve its performance goals (through
shared incentives) (e.g. responding to changes). While the phrase “alignment” is seldom used
in the existing literature, the basic notion developed decades ago when experts realized the
potential associated with win–win partnerships between buyers and suppliers. The roots of
supply chain integration, cooperation and coordination may be traced back to these notions
(Tipu et al., 2019). This holistic perspective views the SC as an extended enterprise (Lee, 2004).
It entails strategic cooperation among its many members and coherence in its aims, strategies Supply chain
and procedures (Flynn et al., 2010). analytics
3.1 Supply chain data analytics and 3As supply chain strategies
Essentially, supply chain agility is the firm’s capacity to swiftly modify its supply network
(Do et al., 2021). An agile supply chain allows the organization to respond promptly to the
customer needs and meet surges in demand promptly. These spikes in order in a brief period
need firms to sense and respond at the same rate, requiring them to have a “super-sensitive
sense” and a “super-responsive response” (Lee, 2021). Hence, in a highly disruptive
environment, the supply chain must be super-agile from beginning to finish. However, it
Agility
H3a
H1a
H1c
H3c
Adaptability
4. Research methodology
4.1 Instrument development
A questionnaire survey tested the theoretical model and the established assumptions
quantitatively. As part of the pre-testing process, the scales adapted from the extant literature
were pre-tested by specialists (three academics and ten supply chain professionals). It was
done to ensure that the questions were presented in the context of our research and that the
choice of words used was clear and precise. Next, a brief cover letter outlining the purpose of
our study and assuring the confidentiality of their responses to our survey questions is
created. We created a seven-point Likert scale questionnaire, where one denotes strongly
disagree and seven strongly agree. The questionnaire is divided into two sections: the first
has a list of five distinct reflective constructs. SCDA is tested using six items that were
adapted from Shafiq et al. (2019). For post-COVID disruption performance, five items were
adapted from Altay et al. (2018). Additionally, the seven-item adaptability and alignment Supply chain
scale was adopted from Marin-Garcia et al. (2018), while the eight-item agility scale was taken analytics
from Altay et al. (2018) and Whitten et al. (2012).
of the above measures, we conclude that CMB poses no danger to the validity of the study
findings.
4.4 Data analysis technique
In this research, we employed the SEM technique using the PLS approach to assess
relationships among various variables used in the study. It has received widespread
recognition and acceptance in the literature on data analytics and SCRM. The literature has Supply chain
covered all of the various fundamental aspects that should be considered while deciding on analytics
the PLS-SEM method. It is thought that the PLS-SEM appropriately manages a large number
of indicator variables and can deal with non-normal data due to its ability to accept
complicated models. This study used PLS-SEM to predict or investigate the relationship
between exogenous and endogenous factors (Hair et al., 2017, 2019).
1341
5. Results
A two-phase process was used to perform the SEM evaluation using PLS to assess the
relationship. First, the measurement model was used, followed by a structural model
assessment to analyse the hypothesis as stated above.
A. Fornell–Larcker
SCDA 0.739
AGI 0.121 0.772
ADP 0.219 0.519 0.748
ALM 0.109 0.326 0.326 0.835
PPERF 0.464 0.438 0.439 0.239 0.772
B. HTMT results
SCDA
AGI 0.612
ADP 0.861 0.683
Table 3. ALM 0.390 0.478 0.628
Discriminant validity PPERF 0.362 0.250 0.842 0.693
Direct effect Direct effect t-statistics p-value Supported (yes/no/WS)
Supply chain
analytics
H1a: SCDA → PPERF 0.187 1.674 0.0964 WS
H2a: SCDA → AGI 0.414 4.437 0.000 Yes
H2b: SCDA → ADP 0.237 2.879 0.000 Yes
H2c: SCDA → ALM 0.172 1.556 0.125 No
H3a: AGI → PPERF 0.316 3.868 0.000 Yes
H3b: ADP → PPERF 0.375 4.451 0.000 Yes 1343
H3c: ALM → PPERF 0.224 2.471 0.016 Yes
R2 values: AGI – 0.332; ADP – 0.377; ALM – 0.301; PPERF – 0.672
Q2 values: AGI – 0.198; ADP – 0.227; ALM – 0.263; PPERF – 0.538
95% BC
Direct Indirect confidence
Structural paths effect effect t-statistics p-value interval Results
relevant, whereas a Q2 value less than 0 suggests that the model is not predictively relevant.
Table 4 presents the findings of a construct cross-validated redundancy estimation, which
reveals that the Q2 value of AGI, ADP, ALG AND PPERF are 0.198, 0.227, 0.263 and 0.538,
respectively. There appears to be a good level of predictive relevance for all these constructs
because the results are substantially over the threshold. Table 4 also indicates the structural
model results, showing that SCDA is positively associated with PPERF (β 5 0.187), thus
supporting H1. In the case of the relationship between SCDA and triple A-supply chain risk
management strategies, the results indicated that SCDA is positively and significantly
associated with AGI (β 5 0.414) and ADP (β 5 0.237). In contrast, no significant result was
found in the case of ALM. These findings support H1a and H1b, while rejecting H1c. In the
case of 3As supply chain strategies and post-COVID disruption performance, all 3As supply
chain strategies (AGI, ADP, ALM) have a favourable effect on PPERF. The results signify
that ADP (β 5 0.375) contributes most significantly, followed by AGI (β 5 0.316) and ALM
(β 5 0.224). These findings imply that H3a, H3b and H3c are all supported.
We used a bootstrap approach (n 5 2,000 bootstrap resamples) to examine the mediation
of 3As supply chain risk management strategies. Table 4 shows the results of the
bootstrapping analysis. The results indicated that SCDA has a direct impact on PPERF
(β 5 0.187, p > 0.05) or has weak support at p < 0.1, thus accepting H2. In the case of the
mediation effect, the indirect effect of alignment strategy (β 5 0.056, p < 0.05) on the link
between supply chain data analytics and post-COVID disruption performance is statistically
significant, with a 95% confidence interval of 0.189–0.425. Likewise, indirect effect is
significant and positive for agile strategy (β 5 0.131, p < 0.05), with 95% confidence interval
of 0.227–0.518, whereas a weak significant effect is observed for adaptability strategy
(β 5 0.089, p < 0.1). This implies that H4a, H4b, and H4c are all supported. Hence, the findings
IJOEM imply that the alignment strategy completely mediates the association between SCDA and
18,6 PPERF. The bootstrap test supports hypotheses H4a, H4b and H4c, indicating that supply
chain analytics indirectly impact post-pandemic disruption performance via 3As supply
chain risk management strategies.
6. Discussion
1344 The findings of this survey complement the evidence outlined and described by Lee (2021)
thinking on new 3A strategies. 3As considered the proven supply chain strategies that
improve firm and supply chain performance. However, an organization’s supply chain
success relies on the capability of the supply chain to perform better in vulnerable times,
which is contingent on the capacity of supply chain partnering firms to construct a supply
chain that demonstrates 3As all at the same time. The findings show that 3As have a
favourable and considerable impact on post-COVID disruption performance. On the other
side, supply chain adaptability has the most significant effect on performance during times of
disruption. As a result, it is plausible to conclude that textile firms in Pakistan have utilized
this strategy to alleviate the detrimental consequences of COVID disruptions. The findings of
our study are consistent with Wamba et al. (2020), who found a correlation between supply
chain adaptation and operational success in enterprises in as many as 40 countries.
Adaptable supply chains allow businesses to assess the current possibilities more quickly
than their competitors in high-risk situations. For the sake of managing supply chain risk,
several studies stress the need to invest in the adaptability capability of a company (Eckstein
et al., 2015; Rozhkov et al., 2022). The findings also show that SC agility and PPERF have a
favourable association. This implies that an agile supply chain has the potential to improve
performance in a highly disruptive environment significantly. Companies and supply chains
might damage their financial performance if they take too long to respond to a crisis (Gligor
et al., 2019). In light of the COVID-19 situation, one of the most pressing problems businesses
had to deal with during these months was a lack of agility and adaptability. As a result, the
supply side was sluggish to respond due to a lack of openness and information visibility,
strict processes, lean inventory strategies and procurement from various suppliers with
transactional relationships (Paul and Chowdhury, 2020). When faced with adversity,
especially in industries with low levels of environmental unpredictability, organizations
should ramp up their short- and medium-term investments in those capabilities that allow
them to be responsive quickly. Due to restrictive processes and protocols, firms were
particularly sluggish in reacting to the crises. As illustrated by COVID-19, even in normal
times, there is a need for agile and adaptable processes that do not merely create the capacity
to react rapidly in an emergency. The company and its supply chain will be more responsive
due to any or all of these measures (Patrucco and K€ahk€onen, 2021).
Furthermore, SCDA has the potential to improve organizations’ performance in highly
disruptive environments such as COVID-19. In turbulent and complicated markets, the use of
SCDA helps to lower the risk. The usage of SCDA accelerates the pace at which firms make
decisions by many times. The use of data analytics enables visibility in the supply chain
allows firms to adapt different strategies, such as local sourcing or even sourcing from
multiple suppliers, to deal with unexpected spikes in demand, and rapid transshipment and to
encourage stakeholders in the SC to collaborate (Huma and Ahmed, 2022). Also, customer-
imposed demand constraints may be identified promptly using shared anticipated demand
and inventory levels. This information provides insight into variations in downstream
demand. Analytics capability allows organizations to swiftly collect and analyse different
information sources and streams, generating solutions quickly. Analytics capabilities allow
managers to utilize precious resources more effectively, speed up or scale down production,
make adjustments to the product mix or volume, and divert shipments from different
locations with more accuracy (Srinivasan and Swink, 2018). In recent literature, SCDA has Supply chain
been seen to improve corporate performance (Bag et al., 2020; Gunasekaran et al., 2017); analytics
however, its relationship to disruption performance has been mostly neglected. This research
revealed weak correlation between SCDA and PPERF. On the other hand, the current
research discovered that the impact was reliant on the success of the triple A supply chain
strategy. According to this research, the SCDA’s influence on the PPERF can only be seen if
the organizations have agile and alignment capabilities.
In contrast, the adaptable supply chain strategy had a modest impact. The findings show 1345
a nonlinear relationship between the SCDA and PPERF, and triple-A strategies had a role in
this outcome. In a high-disruption environment, the SCDA’s advantages will not be realised
until enterprises implement 3As strategies successfully into their systems. Thus, consistent
with earlier studies (Srimarut and Mekhum, 2020; Wamba et al., 2020), this study’s results
shed light on the benefits of SCDA capabilities and 3As supply chain risk management
practices on increased performance during times of disruption.
1354
Corresponding author
Syed Abdul Rehman Khan can be contacted at: sarehman_cscp@yahoo.com
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