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Subject: Request for the return of balance money against advance payment
We are reaching out to you today regarding our recent business transaction, specifically, for the
supply of steel materials. As you know, we paid you SAR 487,590.80 (Incl VAT) in advance on 16 th
October 2023 for the agreed-upon quantity of materials. However, upon receiving the delivery, we
discovered that the quantity delivered was short by SAR 38,052.26.
I understand that mistakes can happen, but we have already informed you of the shortfall in the
materials and requested that the balance amount be refunded to us. Unfortunately, we have not
received any response from your side yet. As a result, we are facing operational difficulties due to the
shortage of materials, and it has caused us significant inconvenience.
I highly value our business relationship and hope that you understand the importance of upholding
agreements. Therefore, I urge you to take immediate action to refund the balance money of SAR
38,052.26 to us as soon as possible. By doing so, we can both ensure the successful continuation of
our partnership.
Thank you for your attention to this matter, and I look forward to your prompt response.
Sincerely,
Asad Durrani
Projects Director