SLIDE 1

Business norms in Japan are characterized by a blend of traditional values,

formality, respect, and a strong emphasis on harmony and consensus-
building
Understanding the business norms in Japan it is crucial for anyone looking to
engage in commercial activities or establish professional relationships within
the country. Japanese business culture is deeply rooted in traditions that
emphasize respect, harmony, and consensus-building.

SLIDE 2
Cultural Values: Japan has a strong emphasis on harmony, respect,
and hierarchy in social and business interactions. Business norms
reflect these cultural values, ensuring smooth and respectful
communication and cooperation within organizations.

Customer Focus: Japanese companies are known for their strong

customer focus and dedication to providing high-quality products and
services. This customer-centric approach is reflected in business
norms that prioritize meeting customer needs and exceeding
their expectations.

Etiquette and Protocol: Japanese business norms emphasize

etiquette and protocol in various aspects of business interactions,

including meetings, negotiations, and even in the exchange of

business cards.
 SLIDE 3
Learn Basic Japanese Phrases and Etiquette
 Basic greetings and expressions can go a long way in building rapport.
 Understanding cultural nuances can help avoid misunderstandings.

Respect Cultural Sensitivities

 Avoid direct confrontation or criticism in public settings.
 Be mindful of personal space and avoid overly expressive gestures.

Adapt Communication Style

 Be patient and listen actively, as indirect communication is common.
 Use formal language and honorifics when addressing superiors.

Building Long-Term Relationships

 Invest time in relationship-building activities outside of work.
 Maintain regular contact to nurture business relationships over time.