DATABASE / APPLICATION PERFORMANCE Questions - VERITAS – JAN-29 -04.

1.What type of data is collected?

2.What agents are installed? Where are they installed?

3.How much performance Impact does the agents have on the system and Network
resources?

4.What kind of ORACLE / Database tuning will we be able to do using your Tool?

5.How do we / what type of information is presented for us to be able to Troubleshoot the

end-end performance problems and isolate if it is a System / database / application problem?
E.g. –Drilling down to find the root cause of a problem – (Application, Users, SQL Statements,
database objects, Java Beans, Network Modules)

6.IF we would like to have a single console to monitor / manage the entire Infrastructure can
we aggregate / correlate data collected from your management Tool and from other
management tools from other vendors?
E.g. Database Monitoring, Application end- end monitoring - VERITAS
Network Monitoring – Hp-Openview
System Monitoring - BMC Patrol

7.How does your tool help us Proactively manage / monitor system, application, database
resources

8.Does your Tool come with prepackaged Report Templates?

9.Can your tool send Real-Time alerts to its own console and to other management tools like
(Openview / BMC Patrol)?

10.Ability to manage Resource availability and generate reports.

11.Ability to monitor lives transaction monitoring of end user experience.

13.Ability to collect data from each supporting Tier of Application Infrastructure. (Web server,
DB, System etc….)

14.What kind of security mechanisms do you have in order to protect the data collected
/collection process?

15.How deep do you monitor? Sub –2nd level?

16.How would you compare your product with other Management tools from vendors like
1.Quest –Shareplex.
2.BMC Patrol.
3.Mercury Interactive.
4.CONCORD - e-health.

17.Ability to automate Routine management / Monitoring tasks.

18.Ability to monitor availability and Response Time of web pages.

19.Ability to Manage Databases from other vendors (Oracle, Access, MS-SQL, DB2)

20.