Subject Name Communication and Performance in the Australian Workplace

Unit Code & Name CPW1 – Performance in Business Meetings

Assessment Name A13a. Professional Performance Teamwork (Team Meeting Observation)

Assessment Due Week 20

Student Name Wenxin Wang Student ID 2019021326

Trainer & Assessor

Peter Carton
Name

Submission Date 16/10/2019

I have been supplied with the learning materials. ☒
Due date for assessment submission has been clearly communicated
☒
to me.
I understand that I must meet all the assessment requirements to be
☒
able to be deemed competent for this unit.
I understand the need of using referencing and consequence of
☒
plagiarism (academic misconduct).
Student Declaration
I am aware of the post-assessment options (re-submission, re-
☒
assessment & appeal procedures) available to me.
By submitting this piece of work and signing below, I DECLARE
THAT all assessments will be my own work and have not been
previously submitted by me or any other student. I understand that if ☒
there is any doubt of the authenticity of any piece of my assessment
I can be orally assessed by the Assessor

Student Signature Wenxin wang

Assessor Use Only

Assessment Re-submission Re-assessment
Final Overall Result
C C NYC C NYC C NYC

Feedback to Student:

Assessor
Date
Signature
Instructions

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  Conduct and minute a team meeting to review, update and finalise your Draft Terms of
reference of your Project.
 Upload your assessment in your assessment file on RTOm.

Meeting
Meeting
Observation Date Team Name Observer Questioner
Duration
Criteria Checklist
16/10/2019 Still thinking Peter Carton Peter Carton 1pm-3pm
Minutes &
Agenda 6pm-9pm

Criteria C or NYC Comments

c
Identify features of a meeting

Demonstrate understanding of
c
meeting etiquette

Identify communication styles in

c
meetings
c
Write an agenda for meeting

Demonstrate the ability to participate c

in a meeting using culturally
appropriate language
c
Write the minutes for a meeting

c
Arrange the meeting

Team Meeting Minutes

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 Meeting Agenda

Time: 1pm-3pm
Date: 16/10/2019
Venue: ECA
Attendees: Rei, Kay, Karen, Tony, Zahid, Seerat
Apologies: None
ITEM SPEAKER TIME
Introduction Kay 2min
Business Rei 4min
Finance Zahid 4min
Marketing Karen 3min
Future Tony 3min
Economy Kay 3min
Political Rei 3 min
Technology Tony 4min
Customer Base Karen 2min
Future Sales Zahid 2min
NEXT MEETING TOPIC Business Terms of
Reference
TIME
1pm
DATE
23/10/2019

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 MINUTES

Time: 13:00
Date: 16/10/2019
Venue: ECA
Attendees: Rei, Kay, Karen, Tony, Zahid, Seerat
Apologies: None

ITEM ACTION TO BE TAKEN BY BY

WHO WHEN
M
Economy We analyse the current market Kay 2:15pm
situation, the economy is not good,
our project may face slow growth.

-Price
We decide on how much we would
strategy
charge for the service we provide, Karen 2:25pm
and as we are third-party platform,
we do not manufacture products
nor give direct pet related service,
so we cannot change the goods and
service price.

-customer We did the research and do the

Karen 2:40pm
base calculation of the customer we
would have in the first three years.
And we estimated the regular
customer number.

Political We discussed the public liability we Rei 2:45pm

might encounter and necessity of
getting local government approval.

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Technology We discussed the technology tools Tony 2:50pm
and design tools we need to use
during the process of designing our
app and website. Also we do have
some technical issues that we need
to figure out.

Customer According to the research we have Karen 3:15pm

Base around 24 million pet owners and
assuming at least one fifth of them
download our app and use our
website we would have at least 5
million users in the first three years.
Besides, our website not only
designed for cats or dogs but also
for people who keep minority kind
of pets.

Future We set the business estimation step Zahid 3:25pm

Sales by step. And our sales would
increase as we will expand our
business to Victoria, then move on
to NSW.

Next Business Terms of Reference Topic

Meeting
1pm Time
23/10/2019 Date
ECA Venue

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 Final Project’s Terms of Reference

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 Draft Project’s Terms of Reference

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Project Profile Template

1. Name of Project

PetBook

2. Project Location

City or County: Melbourne

State: Victoria

3. Brief Description of the Project

 Our project is PetBook, which aims to build a platform for pet lovers. Any
questions about pets can be answered through this platform. The platform has
guidance from the preparation of pets to the problems encountered in the pet
process. In addition, users can also find their own pet community to share and
experiences based on pet classification. We want to be a pet lover's GOOGLE.

4. Project Beneficiaries
 Pet lovers
 People who are going to raise or adopt pets
 Pet owners including cats, dogs, horse, snakes, etc.
 Vet friendly business including vet clinics, animal hospital, pet grooming center
and pet shops, etc.
 Pets related organizations, such as RSPCA Australia, animal registration
organizations, Lost & Found, pet insurance agencies, pets training schools,
adoption platforms, etc.
 Founders and Investors.

5. Total Project Cost

Investment in project: $ 109,200

Promotion & Advertisements $ 100,000

Administration $ 72,800

Maintains & Operation $ 72,800

Total project costs $ 354,800

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6. Key Result
 Pet-related information only
 Local-based social website & APP
 Covering all-range pets
 Providing all-round pet-related service
 Specific pets’ activities
 Better user experience for users
 Practical experiences and advices from actual pet owners
 Solid and reliable sources
 Detailed pet profile and pets record tracks

7. Words of Advice
 Be pet lovers
 Be positive
 Be creative
 Be reliable and responsible

8. Place
 Firstly, our project is focus in CBD arears in Sydney, Melbourne, Perth, etc.
 Then, we going to extend to the whole Australia areas.
 The higher residential population density, the more pets will be.

9. People
 Customers. Pet lovers and owners will get pet-related information about pets.
Customers can share and communication with each other. They will build pet
profiles to take care of their pets.
 Founders. Founders of the PetBook will get profit from this app/website
 Investors. The investors will share the profit from PetBook
 Pet-related businesses and organizations. They will get more chances to
attractive customers and will get actual feedbacks. The organizations will have
the platform to create pet-related activities.
 Animal government. PetBook will promote official pet legal services. Also it
maybe a new way to manage pets.

10. Partners

 RCPAC Australia
 Animal Registration Governments
 Official animal hospital

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  The Australia Animal Protection Society
 Petbarn
We will work with official and formal animal-related organizations to provide collect
guidance to our customers. They are PetBook’s primary working partners. We will
developed other sources after reliability check and customers recommendations.

11. Website/ phone number

 Rei Wang 0422629736

 Karren Wang 0450209177
 Tony 0420503648

12. Image and Media( If relevant)

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 Assessment Performance Criteria

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 Not Competent
Acknowledge

Competent
Elements

Student
Identify features of a meeting ☐ ☐ ☐

Demonstrate understanding of a meeting etiquette ☐ ☐ ☐

Identify communication styles in meeting ☐ ☐ ☐

Write an agenda for a meeting ☐ ☐ ☐

Demonstrate the ability to participate in a meeting using
☐ ☐ ☐
culturally appropriate language
Write the minutes for a meeting ☐ ☐ ☐

Arrange the meeting ☐ ☐ ☐

ASSESSMENT RESULT Competent

Not Yet Competent
ASSESSOR SIGNATURE Date:

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