Colegio de San Gabriel Arcangel, Inc.

Office of Student Affairs and Services (OSAS)

Students Personnel Services Satisfaction Survey (SPSSS)
College Department

Name (optional): ___________________________________________________________ Program and Year: __________________________ Date: _____________________

Directions: Kindly answer the following statements based from your own perception/opinion. Rate each statement using the following scale:

4 = Strongly Agree 3 = Agree 2 = Disagree 1 = Strongly Disagree NA = Not Applicable (I have not availed of the service.)

SPS Units / Areas of competence 4 3 2 1 NA

STUDENT ACTIVITIES, ORGANIZATIONS AND DISCIPLINE
1. The policies and guidelines on student activities are clear and accepted by the students.
2. There is a significant relationship between academic development & co-curricular activities of the students.
3. The rules/codes on student discipline and proper decorum are well-disseminated to the students.
COUNSELING AND PSYCHOLOGICAL SERVICES
4. The services being rendered by the Counseling and Psychological Services are well-publicized.
5. The nature and purpose of the counseling process are well-defined.
6. The guidance counselors are friendly, approachable, and always willing to help.
7. The Counseling and Psychological Services is accessible to students.
CAREER AND JOB PLACEMENT SERVICES
8. The different career-related services and programs of the College are able to assist graduating students in preparation for employment.
9. The latest information regarding companies with OJT, Practicum and Internship programs are well-publicized.
10. The Career and Job Placement personnel and officer are polite, friendly, and helpful.
SCHOLARSHIP, GRANTS AND FINANCIAL ASSISTANCE SERVICES
11. The information on the different scholarships, grants and financial assistance programs is well-disseminated to the students.
12. The scholarship, grant and financial services staff and personnel are knowledgeable and helpful.
13. Both private and government scholarships, grants and financial assistance programs, being offered by the College, are accessible to the students.
CIRCLE OF CARING AND SHARING SERVICES
14. The Circle of Caring and Sharing services being offered by the College are well-recognized by the students.
15. The Organizers and Facilitators are always available for consultation, advising, mentoring and empowerment.
16. The virtual meeting is accessible and convenient for students.
17. The Organizers and Facilitators are knowledgeable and caring.
18. The circle of caring and sharing improve academci guidance, services and student learning.
CULTURAL AND ARTS PROGRAMS
19. The CDSGA Cultural and Arts Programs are all known to the students.
20. The College is able to develop the students' appreciation of the Filipino culture.
21. The activities and/or shows of the College are well-publicized.
 STUDENT PUBLICATIONS/ YEARBOOK
22. The Student Publication is able to enhance the students' awareness on campus issues and national concerns.
23. The Student Publication becomes the medium of the students to enrich their aesthetic interest, moral standard, and achievement drive.
24. The Student Publication is objective in publishing news and informations.
SPS Units / Areas of competence 4 3 2 1 NA
INTER-FAITH CARING AND SHARING CIRCLE
25. The services being offered by the College are known to the students.
26. The College is able to foster God's life-giving presence in the Gabrielian community, regardless of religious affiliations.
HEALTH SERVICES AND WELLNESS SERVICES
27. The students are aware of the services being rendered by the Health Services and Wellness Center.
28. The health care program is carried out by professionally trained personnel who are helpful and approachable.
29. The facilities of the Clinic are adequate to the needs of the students.
30. The medicines given for minor illnesses are effective.
LIBRARY SERVICES
31. The Library has sufficient books, magazines, journals, and other reference materials to update the students with the current information.
32. The library has adequate staff, equipments, and facilities in order to maximize the effectivity of its services.
33. Audio-visual collection, facilities, and equipments are adequate.
34. The library staff are helpful and approachable.
SAFETY AND SECURITY SERVICES
35. The safety and security services personnel are helpful and courteous.
36. The security guards are able to maintain peace and order in the campus.
FOOD SERVICES (CANTEEN)
37. The canteen serves varied nutritious, attractive, delicious, and well-balanced meals and beverages.
38. The canteen personnel are courteous, helpful, and efficient.
39. The food is affordable.
40. The ambiance is good and well-ventilated.
BOOKSTORE SERVICES (St. Gabriel Arcangel Publishing House)
41. The bookstore has adequate school supplies, books, etc. to cater to the needs of students.
42. The personnel in the bookstore are polite, efficient, and prompt in their service.
43. The students are satisfied with the services being offered by the bookstore.
REGISTRAR OFFICE
44. The students are aware of the registration policies of the College.
45. The length of time to enrol is adequate and reasonable.
46. There is sufficient "off-hours" access to registration through on-line enrolment.
47. The registrar staff are helpful and accommodating.
ACCOUNTING OFFICE
48. The students are well-informed of the tuition fees and miscellaneous fees.
49. The Accounting Staff are courteous and helpful.

Comments/Suggestions (Kindly specify the SPS unit you are referring to.) :
 Colegio de San Gabriel Arcangel, Inc.
Office of Student Affairs and Services (OSAS)
Students Personnel Services Satisfaction Survey (SPSSS)

RESPONSES' TALLY SHEET

4 = Strongly Agree 3 = Agree 2 = Disagree 1 = Strongly Disagree NA = Not Applicable (I have not availed of the service.)

4 3 2 1 NA
STUDENT ACTIVITIES, ORGANIZATIONS AND DISCIPLINE
1.
2.
3.
COUNSELING AND PSYCHOLOGICAL SERVICES
4.
5.
6.
7.
CAREER AND JOB PLACEMENT SERVICES
8.
9.
10.
SCHOLARSHIP, GRANTS AND FINANCIAL ASSISTANCE SERVICES
11.
12.
13.
CIRCLE OF CARING AND SHARING SERVICES
14.
15.
16.
17.
18.
CULTURAL AND ARTS PROGRAMS
19.
20.
21.
STUDENT PUBLICATIONS/ YEARBOOK
22.
23.
24.
 4 3 2 1 NA
INTER-FAITH CARING AND SHARING CIRCLE
25.
26.
HEALTH SERVICES AND WELLNESS SERVICES
27.
28.
29.
30.
LIBRARY SERVICES
31.
32.
33.
34.
SAFETY AND SECURITY SERVICES
35.
36.
FOOD SERVICES (CANTEEN)
37.
38.
39.
40.
BOOKSTORE SERVICES
41.
42.
43.
REGISTRAR OFFICE
44.
45.
46.
47.
ACCOUNTING OFFICE
48.
49.
 Appendix A
Colegio
SPS de Assessment
San Gabriel Arcangel,
FormInc.
Office of Student Affairs and Services (OSAS)
Students Personnel Services Satisfaction Survey (SPSSS)
College Department

Name (optional): ___________________________________________________________ Program and Year: __________________________ Date: _____________________

Directions: Kindly answer the following statements based from your own perception/opinion. Rate each statement using the following scale:

4 = Strongly Agree 3 = Agree 2 = Disagree 1 = Strongly Disagree NA = Not Applicable (I have not availed of the service.)

SPS Units / Areas of competence 4 3 2 1 NA

STUDENT ACTIVITIES AND DISCIPLINE
1. The policies and guidelines on student activities are clear and accepted by the students.
2. There is a significant relationship between academic development & co-curricular activities of the students.
3. The rules/codes on student discipline and proper decorum are well-disseminated to the students.
GUIDANCE AND TESTING SERVICES
4. The services being rendered by the Guidance and Testing Services are well-publicized.
5. The nature and purpose of the counseling process are well-defined.
6. The guidance counselors are friendly, approachable, and always willing to help.
7. The Guidance and Testing Center is accessible to students.
CAREER AND JOB PLACEMENT SERVICES
8. The different career-related services and programs of the College are able to assist graduating students in preparation for employment.
9. The latest information regarding companies with OJT and internship programs are well-publicized.
10. The Career and Job Placement Staff and officers are polite, friendly, and helpful.
SCHOLARSHIP AND FINANCIAL ASSISTANCE SERVICES
11. The information on the different scholarships and financial assistance programs is well-disseminated to the students.
12. The scholarship / financial aid staff and personnel are knowledgeable and helpful.
13. Both private and government scholarships and financial assistance programs, being offered by the College, are accessible to the students.
STUDENT ADVISING SERVICES
14. The services being offered by the College are well-recognized by the students.
15. The Academic Advisers are always available for consultation during their declared advising schedules.
16. The academic advising room/virtual link is accessible and suitable for advising.
17. The academic advisers are knowledgeable and helpful.
18. The advising schedules are accessible and convenient to students.
CULTURAL AND ARTS PROGRAMS
19. The CDSGA Cultural and Arts Programs are all known to the students.
20. The College is able to develop the students' appreciation of the Filipino culture.
21. The activities and/or shows of the College are well-publicized.
STUDENT PUBLICATIONS/ YEARBOOK
22. The Student Publication is able to enhance the students' awareness on campus issues and national concerns.
23. The Student Publication becomes the medium of the students to enrich their aesthetic interest, moral standard, and achievement drive.
24. The Student Publication is objective in publishing news and informations.
SPS Units / Areas of competence 4 3 2 1 NA
MULTI-FAITH SERVICES
25. The services being offered by the College are known to the students.
26. The College is able to foster God's life-giving presence in the Gabrielian community, regardless of religious affiliations.
HEALTH SERVICES (MEDICAL-DENTAL CLINIC)
27. The students are aware of the services being rendered by the Medical and Dental Clinic.
28. The health care program is carried out by professionally trained personnel who are helpful and approachable.
29. The facilities of the Clinic are adequate to the needs of the students.
30. The medicines given for minor illnesses are effective.
LIBRARY SERVICES
31. The Library has sufficient books, magazines, journals, and other reference materials to update the students with the current information.
32. The library has adequate staff, equipments, and facilities in order to maximize the effectivity of its services.
33. Audio-visual collection, facilities, and equipments are adequate.
34. The library staff are helpful and approachable.
SAFETY AND SECURITY SERVICES
35. The safety and security services personnel are helpful and courteous.
36. The security guards are able to maintain peace and order in the campus.
FOOD SERVICES (CANTEEN)
37. The canteen serves varied nutritious, attractive, delicious, and well-balanced meals and beverages.
38. The canteen personnel are courteous, helpful, and efficient.
39. The food is affordable.
40. The ambiance is good and well-ventilated.
BOOKSTORE SERVICES (St. Gabriel Arcangel Publishing House)
41. The bookstore has adequate school supplies, books, etc. to cater to the needs of students.
42. The personnel in the bookstore are polite, efficient, and prompt in their service.
43. The students are satisfied with the services being offered by the bookstore.
REGISTRAR OFFICE
44. The students are aware of the registration policies of the College.
45. The length of time to enrol is adequate and reasonable.
46. There is sufficient "off-hours" access to registration through on-line enrolment.
47. The registrar staff are helpful and accommodating.
ACCOUNTING OFFICE
48. The students are well-informed of the tuition fees and miscellaneous fees.
49. The Accounting Staff are courteous and helpful.

Comments/Suggestions (Kindly specify the SPS unit you are referring to.) :