No.

of Printed Pages : 4 MPA-014

MASTER OF ARTS
(PUBLIC ADMINISTRATION)
7r. Term-End Examination
O June, 2010

O MPA-014 : HUMAN RESOURCE

MANAGEMENT
Time : 3 hours Maximum Marks : 100
(Weightage : 70%)
Note : Answer any five questions, selecting atleast two
questions from each section, in about 500 words each.
All questions carry equal marks.
SECTION - I
Discuss the similarities and dissimilarities between 20
Personnel Management and Human Resource
Management.

The models of Strategic Human Resource 20

Management are either prescriptive or descriptive.
Discuss.

Define Job Design and throw light on the meaning 20

and significance of Job Enlargement and Job
Enrichment.

Describe the different methods of ascertaining 20

merit.

5. Write a note on Management by objectives. 20

MPA-014 1 P.T.O.
 SECTION - II
Discuss the concept of learning and development 20
and bring out the elements in the process of
learning.

Define quality and explain the framework of 20

implementing Total Quality Management (TQM)
in the context of India.

'Employees' Health Problems are varied and 20

inevitable'. Discuss with emphasis on health
promotion.

Discuss the objectives of workers' Participation 20

in Management and refer to Institutional
arrangements for workers' participation in
management in India.

10. Write a note on Conflict Resolution. 20

MPA-014 2
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MPA-014 4