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EFI VUTEK GS/GSr/QS - Print head does not print, no ink coming out of
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Title
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EFI VUTEK GS/GSr/QS - Print head does not print, no ink coming out of print head during
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URL Name
EFI-VUTEK-GS-GSr-QS-Print-head-does-not-print-no-ink-coming-out-of-print-head-during- EFI Pro 16h Clean print head plate
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Summary
This article covers one of the main failures of when ink will not flow to jets.
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Validation Status
Validated

Model/Module
GS, QS, GSr, H2000
Affects Version Why are there no Print head control bars for my
EFI VUTEk 5r / 3r / Pro 32r in Fiery XF?
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(/s/article/Why-are-there-no-Print-head-con‐ 758
Symptom trol-bars-for-my-EFI-VUTEk-5r-3r-Pro-32r-in-
Printer will not print or purge on certain print head or channel. Printer may also have Fiery-XF)
overflow on that channel.

Cause
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Failing solenoid
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1) Is ink coming from all print heads within channel? (/s/article/How-to-create-a-Network-Bridge-on-
Yes - Print Head Board or Ribbon Cable failure, replace print head electronics and Windows-10)
ribbon cable from backplane board.
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(/s/article/How-do-I-disable-Windows-10-automatic-
expected. If secondary tank does not lower inspect the float inside tank. Ensure the
restart-function)
exit solenoid is opening as expected. Replace components where necessary.
2) If only one print head does not purge, reseat the ink line at the damper of the print head.
3) Attempt to purge, if no ink is coming out of print head, proceed. How to find the Proxy Server address your Fiery is con‐
nected to in Windows
4) Replace damper on print head.
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Resource

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