601-00182-034 Service Bulletin, Ifd5xx-4xx Series Upgrade To 10.3.1.2

Document Number: 601-00182-034
Title: Upgrade to Release 10.3.1.2

Revision: 16
Date: 10 February 2023
1. Planning Information
1.1. Distribution/Eligibility
This Service Bulletin may be distributed only to those groups indicated below with a
check mark:
Group Distribution?
Avidyne internal & Field Support Personnel ✓
Avidyne-authorized Service Facility ✓
Avidyne Web/FTP Post ✓
Avidyne-authorized Installer ✓
Avidyne OEM customers ✓
End-use customers, owners and operators ✓
The Accomplishment Instructions contained in Section 3 may only be performed by

appropriately authorized personnel with an appropriate repair authorization station or
repairman certificate.
Revision: 16 Service Bulletin 601-00182-034

Date: 10 February 2023 Page 1 of 18
1.2. Effectivity/Compatibility
This Service Bulletin applies to Avidyne systems:
• 700-00182-xxx
• 700-00179-xxx
• 700-00194-xxx
• 700-00195-xxx
With any of the following releases of software installed.

• 10.1.0.0
• 10.1.1.0
• 10.1.2.0
• 10.1.3.0
• 10.2.0.0
• 10.2.0.0.A
• 10.2.1.0
• 10.2.1.0.A
• 10.2.2.0
• 10.2.2.0.A
• 10.2.3.1
• 10.2.4.1
• 10.2.5.1
• 10.2.6.1
• 10.3.0.2
To determine what version of the software is installed, press the “AUX” page key and
navigate to the “SYS” tab. Select the “Software” Line Select Key (LSK).
1.3. Concurrent Requirements

None.
1.4. Reason
This service bulletin is required to upgrade systems listed in section 1.2 to release
10.3.1.2 software.

1.5. Description
This service bulletin provides the material and instructions for loading any of the
following software pieces that are not already at version 10.3.1.2.
The table below displays which components will be updated as part of this FLS. The
symbol “*” below is used to indicate all possible values as listed in section 1.2.
Component 10.1.*.* 10.2.*.* 10.3.0.2

Approx Load 90 Min 60 Min 20 Min
Time
ACR Flight √ √ √
mode code.
ACR √ √ √
Maintenance
mode code.
ACR Demo √ √ √
Mode
ACR √ √
Bootloader
VHF DSP √
Processor.
GPS Bootloader √
GPS √ √
Application
code
GPS FPGA √
LIO I/O
Processor
Bootloader
√
LIO I/O
Processor
Application
√ √
code
LIO Apps √ √
Processor code
FPSM 9s12 √ √ √
Application
code

1.6. Compliance
This Service Bulletin is optional for all 10.2 releases but mandatory for IFDs running
software release 10.3.0.2 as well as IFDs running a software release prior to those listed
in section 1.2.
1.7. Approval
The engineering data underlying the accomplishment instructions contained in Section 3
are FAA-approved. No other portion of this service bulletin is FAA-approved.
1.8. Time Required

See table in section 1.5
1.9. Weight and Balance

No change.
1.10. Electrical Load Data

No change.
1.11. Accomplishment
This service bulletin describes the installation of software, which has been developed
with a DO-178B compliant process. Avidyne has assessed this update to be a minor
alteration allowing the performance of this service bulletin by an appropriately rated
repairman/repair station with a logbook entry.
1.12. Reference
None.
1.13. Publications affected

The following documents are applicable to the 10.3.1.2 release.
Document Name Revision
Number Required
600-00300-001 IFD5XX Series Integrated Flight Display Pilot Guide Rev 08 or greater
600-00304-000 IFD4XX Series Integrated Flight Display Pilot Guide Rev 08 or greater
600-00299-000 IFD5XX/IFD4XX/Atlas Integrated Flight Display Installation Manual Rev 24 or greater
for Fixed Wing Applications
600-00333-000 IFD5XX/IFD4XX/Helios Integrated Flight Display Installation Manual Rev 11 or greater
for Helicopter Applications
AVIFD-315 Instructions for Continued Air Worthiness Rev 10 or greater
Please contact Avidyne Sales to order the appropriate documents if necessary.

2. Required Materials
2.1. Required Materials
1. FAT32 formatted 8 GB or 16GB USB flash device containing:
• 500-00205-000 GoldMaster.dsf - Database and Configuration Update Utility
• 500-00207-000 CONFORMITY CHECKER.dsf - Conformity Check Utility
• 500-00228-000 RUNONCE - Automatic load command script.
• 500-00206-000 FULL UPDATE.dsf - Code load utility.
NOTE
Avidyne recommends that you save the “RUNONCE” file to your computer if you intend to
update more than one System with this Service Bulletin.
2. Windows base with an available USB port.
2.2. Cost and Availability

The update will be provided to authorized installation facilities via the Avidyne Dealer website
(dealers.avidyne.com) at no charge. Alternatively, dealers may contact Avidyne Sales to order a
preloaded USB flash device, part number 850-00182-505.
Cost
There is no charge for the software if downloaded from dealers.avidyne.com
website. There is a fee of $150.00 if a dealer wishes to order a USB drive with the
software preloaded. Contact Avidyne Sales at 888-723-7593 to order part number
850-00182-505.
Availability
The Release 10.3.1.2 Update Utility required to perform this Service Bulletin is
available for download via the Avidyne Dealer website or by request through the
software request form.
A pre-loaded USB flash device (850-00182-505 KIT, IFDXXX 10.3.1.2 SOFTWARE

UPGRADE) is available from Avidyne for a charge of $150.00 if downloading from the
website is not a viable option. Contact Avidyne Sales at +1-888-723-7593 to order PN
850-00182-505.

NOTE
The labor to apply a software update to an IFD is not covered by any Avidyne warranty. Labor
costs associated with applying an update to an IFD are the responsibility of the aircraft owner
3. Record System Settings and Update Notes

3.1 Recording System Settings
1. As part of this update, some user settings may be reset to default values.
CRITICAL
It is important that you record all settings that may be important to the aircraft
owner/operator prior to performing this update.
Specific items that may reset to default values may include:

• GPS antenna vertical - Settable in Maintenance mode.
• All settings on the "Main System Config Page" - Settable in Maintenance
mode.
• All data blocks -- Settable in Flight Mode
• All Volume settings -- Settable in Flight Mode
• All "User Options" -- Settable in Flight Mode
• All FMS Setup values -- Settable in Flight Mode
• All Map Setup values -- Settable in Flight Mode.
• User profiles
NOTE
• See the appropriate Installation Manual listed in section 1.13* for instructions on how to set
the Maintenance Mode accessible settings.
• See Pilot Guide for instructions on how to set the Flight Mode accessible settings.
• Downloading the user options and using these settings to subsequently transfer to the
system after the 10.3.1.2 update may not restore all pre-update settings in some situations.
* Choose the installation manual as appropriate for the aircraft being updated.

CRITICAL
If the unit is currently at SW release 10.1.0.0, 10.1.1.0, 10.1.2.0 or 10.1.3.0 the user options
cannot be downloaded and restored. Doing so may damage the system configuration and the
unit will have to be returned to Avidyne for repair. If you are upgrading a software release
prior to 10.2.0.0 the settings must be manually recorded and restored.
3.2 Upgrading Multiple Systems

• If the aircraft contains multiple 700-00182-() or 700-00179-() systems, this Service
Bulletin must be executed on all systems.
CRITICAL
In aircraft with multiple systems:

• Update only one system at a time.
• Make sure that the system not being upgraded is always powered off during the
upgrade.
• Failure to follow this procedure may require that the system be returned to Avidyne
for repair and will incur a repair charge of $1200.00.
• If using the same USB drive to update more than one system, you must either:
a) Reload the “RUNONCE” automatic load command script file 500-00228-000

Rev 02 following each successful update procedure.
Or
b) Manually select the update “Load 10.3.1.2” as per Section 4.2 step 4.
CRITICAL
After downloading the update files from the website right click on the “RUNONCE” file and
click on “Properties”. Ensure that at the bottom of the pop up in Attributes that the Read-
only box is UNCHECKED. If it is checked, click on the Read-only box to UNCHECK it. If the
Read-only box is checked, and you attempt the SW update the update will skip a major
portion of the update resulting in a failed update attempt. See the pictures on following page
of the Read-only box CHECKED and UNCHECKED.

Read Only Checked Read Only Unchecked

4. Updating the System
4.1 Cautions and Notes
NOTE
If the system reports any error(s) other than errors listed in the steps below, contact
Avidyne Technical support at +1-888-723-7592 or techsupport@avidyne.com.
The aircraft tail number can be set on the "Main System Config" page accessed from
Maintenance mode. See Appropriate Installation Manual or Pilot Guide for further
instructions.
If the system is not currently at one of the software versions listed in section 1.5
do not proceed.
You can obtain 601-00182-013 Service Bulletin Upgrade to release 10.1.0.0 from the Avidyne
Dealer web site dealers.avidyne.com. If needed the SW upgrade kit to bring the IFD to Release
10.1.0.0 or higher may be ordered by contacting Avidyne Sales at +1-888-723-7593 and
requesting kit part number 850-00182-500.
CRITICAL
• Failure to diligently and rigorously follow the steps outlined below may result in a
system that must be returned to Avidyne for repair incurring a charge of $1200.00.
• Ensure that you currently have one of the releases shown in the table under section
1.5 of this document.
• Confirm the aircraft tail number has been properly set prior to performing this
update. Failure to set this field may cause some options to become disabled following
the update.

NOTE
• The following steps could require 20 – 120 minutes of time to complete.
• The update is highly automated and requires little human intervention.
• At times the Avidyne System will reboot and resume operation. This is normal. Take no
action.
• At times the Avidyne System will appear to have powered off. This is normal. Take no
action.
• At times, the progress bar may report that a particular step is 100% complete yet the system
will not immediately advance to the next step. This is normal. Take no action.
• At times the Avidyne System will prompt you for input. In these cases, you will be offered
the opportunity to "Proceed" or "Cancel". If you "Cancel", the operation will claim to have
completed with "error". This is normal and you will be able to restart the update later
without taking any extraordinary actions. See example pictures below:

CRITICAL
Do not turn off power to the Avidyne System while the update is in progress unless the on-
screen prompts instruct you to do so.
• If electrical power is lost during the update the Avidyne System may have to return to
Avidyne for repair.
• If instructed to do so, power down the Avidyne System using one of the following:
o Avionics master switch,
o System power switch
o System circuit breaker.
• Turn the Avidyne System back on using the same method used to power it down.
• Aircraft battery supply may not be sufficient to power the Avidyne System for the
time required to complete the update.
o Avidyne suggests use of a ground-power source
o A battery tender is not sufficient
o You may choose to run the aircraft, with the alternator supplying voltage for
the duration of the update.
CRITICAL
Do not remove the USB drive during the update.
• If performing the update on a bench, power must be supplied to both connectors P5001
and P5002 on IFD540/550s/Atlas and Helios units and P4001 and P4002 on IFD440s.
Failure to supply power to both connectors will result in a failed update.
o Should this happen, you can correct the error by:

1. Powering off the Avidyne System using the power switch, avionics
master switch or the circuit breaker.
2. Make sure that you leave the USB drive in the USB port.
3. Add the missing power connections to both P5001 and P5002 on the
IFD540/550/Atlas/Helios or P4001 and P4002 on the IFD440.
4. Turn the Avidyne System power back on using the same method
used to power off the system and the update will resume.

4.2. Executing the Update Procedure
1. _____ Make sure the Avidyne system is powered OFF.
2. _____ Insert the USB flash device, containing the Release 10.3.1.2 utilities listed in
Section 2.1, into the USB port of the Avidyne system.
3. _____ Power up the Avidyne system.

• If the Avidyne system does NOT boot to Maintenance Mode:
i. From flight mode, on the Avidyne system press the "AUX" key.
ii. Press the right-side of the “AUX” key until the "SYS" tab is selected.
iii. Press the LSK labeled "Select" until "Update Databases" is displayed.
iv. Press "Update Databases" and "Confirm" and wait until the
Maintenance mode is displayed.
v. If necessary, press the left-side of the "AUX" key until the "Update"
tab is displayed.
4. _____ Verify that the Avidyne system has automatically begun the update process.
NOTE: If the Avidyne system has NOT auto started the Update process:
i. Make sure Maintenance mode is on the "Update" tab
ii. Press the left side of the “AUX” key until the "Update" tab is selected.
• If the update still fails to auto start use the right knob to highlight (twist) and select
(push) items:
CRITICAL
Select only the item identified as "Load 10.3.1.2 ". Selecting any other file than the “Load
10.3.1.2" file may damage the software load and require a return to Avidyne for repair.
i. Verify a green check mark appears after “Load 10.3.1.2”.

ii. Press “PROCEED”.

5. _____ After some time, the Avidyne system will prompt you to confirm you are running
on ground power. See picture below. This is to prevent a shutdown during the update.
If you are not on an external ground power source, press “CANCEL” and restart the
update once the proper power source is in place.†
6. _____ The Avidyne system will also prompt you to confirm you have completed the
steps outlined in Section 3.1. See picture below.
7a. ______ If you have completed the steps from Section 3.1:
i. Press PROCEED to continue the update process.
7b. _____ If you have not yet completed the steps from Section 3.1:
i. Press “CANCEL” to interrupt the update process.
ii. Complete the recording of system settings as prescribed in Section 3.1
† See section 4.54.5 for instructions on how to resume the update.

NOTE
You may see the on-screen prompt below at some point during the update:
CRITICAL
Do not remove the USB drive
• Power down the system using one of the following:
1. Avionics master switch
2. Avidyne System power switch
3. Avidyne System circuit breaker
• Turn the Avidyne System back on using the same method used to power it down.

8. _____ When complete, the system should display the following image:
9. _____ Once you press "Proceed" there should be an "OK" next to the "System
Conformity Check" item.
10. _____ Press the "Done" soft key to reboot the box into flight mode.
11. _____ Once the startup screen appears, verify that the Software Version reads
10.3.1.2.
12. _____ Power cycle the Avidyne System using one method below:
a. Avionics Master switch
b. Avidyne System Power switch
c. Avidyne System Circuit Breakers
13. ______Wait ten seconds with the Avidyne System powered off.
14. ______ Turn the Avidyne System back on using the same method used to power it
off.
15. ______Proceed to Section 5 for post accomplishment checkout.

4.5. Resuming Update if Interrupted
NOTE
This section only applies if/when you pressed “CANCEL” in response to any of the on-screen
prompts displayed during the software update process.
1. _____ Boot to Maintenance mode
2. _____ Make sure Maintenance mode is on the "Update" tab

• If necessary, press the left side of the AUX key until the "Update" tab is selected.
3. _____ Using the right knob to highlight (twist) and select (push):
• Select only the item identified as "Load 10.3.1.2".
o Verify a green check mark appears after "Load 10.3.1.2 ".
• Press Proceed.
4. _____ Continue from the step listed in section 4.2 where you left off.
5. Post Accomplishment Checkout

5.1. Verifying the software load
1. _____ Install the USB flash device into the USB connector on the bezel (if not
already installed)
2. _____ Power-on the system (if not already powered). The system should boot into
Maintenance mode.
If the system comes up in flight mode, simply reboot the system one more
time to get to Maintenance mode.
3. _____ Press the right side of the “AUX” key until the “Status” tab is displayed.
4. _____ Press the “Info” button until “Software” is displayed.
5. _____ Wait until all checksums are populated on the screen.

NOTE
The lower right knob can be used to scroll the list up and down to view all the items.
6. _____ Verify that no items listed on the system screen are displayed in a red font.
7. _____ Verify that the heading at the top of the screen reads "(Conforming)" just
under the word Software.
8. _____ Boot the system to Flight mode.
9. _____ Press the “AUX” page key and navigate to the “SYS” tab.
10. _____ Select the “Software” Line Select Key (LSK).
11. _____ Verify that system reports the version as 10.3.1.2.
12. _____ Manually restore any settings that were recorded per Section 3.1.
13. If using the USB drive to do another update copy and paste the “RUNONCE” file on
to the USB drive.
5.2. System Checkout

Perform the post-installation checkout procedure as described in the proper installation
manual for your product. See section 1.13 for the proper version of your installation
manual.
If any post accomplishment check fails, please contact:

Avidyne Technical Support at +1-888-723-7592 or techsupport@avidyne.com
6. Maintenance Record
When the accomplishment instructions are successfully completed, make appropriate
entries in Aircraft Maintenance Logbook.

---------------------------------------------------------------------------------
Maintenance Record
Service Bulletin 601-00182-034 Rev15 Upgrade to Software Version 10.3.1.2 complied with.
NOTE: This form must be faxed to +321-751-8435 or scan and email to

techsupport@avidyne.com.
On: ______________________ For S/Ns: _____________ ______________

Date Serial number Serial number
Dealer Name/Location: _____________________ / __________________________

Dealer Name Dealer Location
Certificate #/Type: _____________________ / __________________________

Certificate Number Certificate Type
Customer Name: __________________________________________________

Customer Name
Customer Email: __________________________________________________

Customer Email Address
Customer Tel: __________________________________________________

Customer Telephone Number
Tail Number: __________________________________________________

Customer Tail Number
Aircraft Make/Model: _____________________ / __________________________

Make Model
By: _______________________________
Printed Name
_______________________________
Signature


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Document Number: 601-00182-034

Title: Upgrade to Release 10.3.1.2

The Accomplishment Instructions contained in Section 3 may only be performed by

Revision: 16 Service Bulletin 601-00182-034

With any of the following releases of software installed.

1.3. Concurrent Requirements

Revision: 16 Service Bulletin 601-00182-034

Component 10.1.*.* 10.2.*.* 10.3.0.2

Revision: 16 Service Bulletin 601-00182-034

1.8. Time Required

1.9. Weight and Balance

1.10. Electrical Load Data

1.13. Publications affected

Please contact Avidyne Sales to order the appropriate documents if necessary.

Revision: 16 Service Bulletin 601-00182-034

2. Windows base with an available USB port.

2.2. Cost and Availability

A pre-loaded USB flash device (850-00182-505 KIT, IFDXXX 10.3.1.2 SOFTWARE

Revision: 16 Service Bulletin 601-00182-034

3. Record System Settings and Update Notes

Specific items that may reset to default values may include:

Revision: 16 Service Bulletin 601-00182-034

3.2 Upgrading Multiple Systems

In aircraft with multiple systems:

a) Reload the “RUNONCE” automatic load command script file 500-00228-000

Revision: 16 Service Bulletin 601-00182-034

Revision: 16 Service Bulletin 601-00182-034

Revision: 16 Service Bulletin 601-00182-034

Revision: 16 Service Bulletin 601-00182-034

Do not remove the USB drive during the update.

o Should this happen, you can correct the error by:

Revision: 16 Service Bulletin 601-00182-034

3. _____ Power up the Avidyne system.

i. Verify a green check mark appears after “Load 10.3.1.2”.

Revision: 16 Service Bulletin 601-00182-034

† See section 4.54.5 for instructions on how to resume the update.

Revision: 16 Service Bulletin 601-00182-034

Revision: 16 Service Bulletin 601-00182-034

15. ______Proceed to Section 5 for post accomplishment checkout.

Revision: 16 Service Bulletin 601-00182-034

1. _____ Boot to Maintenance mode

2. _____ Make sure Maintenance mode is on the "Update" tab

5. Post Accomplishment Checkout

4. _____ Press the “Info” button until “Software” is displayed.

5. _____ Wait until all checksums are populated on the screen.

Revision: 16 Service Bulletin 601-00182-034

8. _____ Boot the system to Flight mode.

10. _____ Select the “Software” Line Select Key (LSK).

11. _____ Verify that system reports the version as 10.3.1.2.

5.2. System Checkout

If any post accomplishment check fails, please contact:

Revision: 16 Service Bulletin 601-00182-034

NOTE: This form must be faxed to +321-751-8435 or scan and email to

On: ______________________ For S/Ns: _____________ ______________

Dealer Name/Location: _____________________ / __________________________

Certificate #/Type: _____________________ / __________________________

Customer Name: __________________________________________________

Customer Email: __________________________________________________

Customer Tel: __________________________________________________

Tail Number: __________________________________________________

Aircraft Make/Model: _____________________ / __________________________

Revision: 16 Service Bulletin 601-00182-034

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Component 10.1.. 10.2.. 10.3.0.2

On: ________________ For S/Ns: _ ________

Dealer Name/Location: _ / ______

Certificate #/Type: _ / ______

Aircraft Make/Model: _ / ______