fllO· ........

• ··· ··· ··· ··· ··· ··· ··

ioll
12241
~ (f lo n s .) 2 Y e a r
3 r d S e m . (C B C S )
Nfl\.;,catt1ination - D
ecember, 2019
E -B U S IN E S S
P a p er : 1 7 IM H 2 3 C
l
e Hours 1
~me: Thre [ M a x im u m M a rk s : 80
~ n g the ques .
tions, candidates should
ensure that they
1iave been supplied the
correct and complete
question paper. N o
complaint in this regard, wil
---
Note: All q u es ti o n o f S
l be entertained after ex

ec ti o_n 'A' ar e co m p u
amination.

ls o ry . A tt em p t
any four q u es ti o n s fr o m
S ec ti o n 'B' se le ct in g
at le as t
one q u es ti o n fr o m e a
c h U n it . A ll q u es ti o
n s ca rr y
equal m ar k s.

S E C T IO N -A t
I
i
I

1· wnt· e sh o rt n
o te o n :

(a) H'
is to ry o f in te rn e t.
12241
-/~
-(P-3)(0-9)(19) \
·p. T. O.
\
'i
\
------
 (b) Payment gateways.

(c) Application of e-business in retail sector.

(d) E-business operations.

(e) E-business technologies.

(f) Cyber crimes.

(g) Future of e-business.

{h) Commerce platform.

SECTION-B

UNIT- I

2. What is e-business and its advantages? Give mapping

between conventional business and e-business.

3. What are steps involved in the e-business strategy

formulation roadmap ? Also discuss e-
enabled customer service.

UNIT- II

4. Explain how e-marketplaces work and disaJS.9 tbe

advantages that they provide for participants,

12241-~ -(P-3)(0-9)(19) ( 2)
 t is knowledge managern
t:. yVha ent ? l-1
;,, nh th ow can
c}ulology e ance e ability of firms
te d ? to share
Jal0 wle ge ·

UNIT-Ill

6. Discuss the advantages and challenges of e-

governance and e-banking.

at are the issues faced by the mobile bus·mess m .

7. Wh
India ? Explain the role of mobile in th~ e-business.

UNIT-IV

s. Discuss the issues and challenges in E-business in

India. What are e-business applications?

9. Explain the ways and means of protecting online

website operations from hackers.

j
II

12241
·/~ ·(P-3)(0-9}(19) (3)
 ]{oil ;,,Jo, .............................

12242
l\'fBA 2 Year (Hons.) 3rd Semester
(CBCS) Examination - December, 2019
STRATEGIC MANAGEMENT
Paper: 17IMH23C2

--
Time : Three Hours 1 [ Maximum Marks : 80

Before answering the questions, candidates should ensure that they

I
I

i
I

have been supplied the correct and complete question paper. No

complaint in this regard, will be entertained after examination.

Note: Section A contains eight short . answer type

questions of two marks each. All the questions are
compulsory. Section B attempt four questions in all,
selecting one question from each Unit. All
questions carry equal marks.

SECTION-A

1· Describe the following :

(a) Strategy
12242
•l~ -(P-3)(0-9)( 19) P. T. 0.

111111
 (b) Objectives

(c) BCG matrix

(d) functional level strategy

(e) Project implementation

(D Value

(g) Benchmarking

(h) Strategic control

SECTION-B

UNIT- I

2. What is strategic business unit ? Explain the structure

of strategic business unit in detail.

3. Why environmental analysis and appraisal is

important ? What are the various factors to be
considered for environmental scanning ?

UNIT- II

4· What is organizational appraisal? Explain the process

of organizational appraisal in detail.

12242- ·(P-3)(0-9)(19)
(2)
 . strategic analysis and choice Dis
etl'JaiJl . CUSs Sp
~- ch in detail and its relative m . ACI!
;\l'l'roa ents.

UNIT- Ill

w11at do you understand by strategy•imp1ementati

6, . on?
. ,cs its 1rnportant aspects. What ro1e structure
(JJSC'-"'

plays in strategic implementation?

7, J)efine culture. Explain the key dimensions of culhue.

J{oW culture helps in strategy implementation?

UNIT- IV

8. What is operational implementation ? What are

different functional tactics in the implementation of an

operational plan ?

9. Discuss strategic evaluation. Explain different

techniques of strategic evaluation.

 ~oil NO· ............•••••••••••••••••

12243
~J3 ;\ 2 Year (Hons.) _
3rd Semester (CBCS)
Examina
.
tion - DecemberI 2019
WORKSHOP ON EMOTIONAL INTELLIGENCE ,I
!

Time : Three Hours 1

Pap er: 171MH23C3
l!
I
[ Maximum Marks : 50
~ns ~er ing the questions, candidates s~ d ensure that they_ haoe
/x?en supplied the correct and complete question paper. No complaint
in
this regard, will be entertained after examination.
Note: Section - A is compulsory. Attempt four questions
from Sec tion - B selecting one question from each '
·I
!
Unit. All que stio ns carr y equ al marks.

SE CT ION -A

1. Explain the following term s: · 5 X 2 = 10

(a) Social intelligence
(b) . Emotional bur nou t
(c) Multiple intelligence
(d) Emp athy
(e) Cul tura l intelligence

12243
p. T. O.
• I S'o -(P-3)(0-9)(19)
 SECTION- B
UNIT- I

. E otional Intelligence ? Why ·ell\ .

2 What 1s m . OtiO!\a}
· . more important than IQ ?
intelligence 15 · · 10

3. Discuss the . . . intelligence. 10

main models of Emotional

UNIT- II

4_ What role does emotional intelligence play in

leadership ? Discuss.
10

5. Write short notes on :

5 X 2: 10
(a) Moral intelligence

(b) Political intelligence

UNIT- Ill

6. How do you d ·. ·
1
ea with emotional labour at work?
Discuss.
10 -..

7. Discuss the import . 0

. ance of.emotional branding. 1
12243-
·(P-3)(0-9)(19)
(2 )
 UNIT-1v

. the role of emotional intelligen.c .

8, DiscttSS
f I

e lil decision i
I
I

i
Jtl3]dng, 10 I
I

wnte
. d 0 wn the application of emotional intelligence
9. in inarketing. 10

(3)
12243- .t~'lll0-9ll 1
 12_244
MB_A 2 Year (Hons.)
3rd Semester (CBCS)
Examination - December, 2019
PERFORMANCE M_ANAGEMENT
Paper : 17IMH23GH1

Titne : Three Hours 1 [ Maximum Marks :80

;.;:---
Before answering the questions, candidates should ensure that they
}lave been supplied the correct and complete question paper. No
complaint in this regard, will be entertained after examination.

Note: Section-A (Q. No. 1) is compulsory. Attempt any

four questions from Section-B by selecting one
question from each Unit. Each question carries

equal marks.

SECTION-A

1. Explain the-following in brief:

(a) Performance Review

12244• )~'Z> -(P-3)(0-9)(19)

 (b) Perforxnance Training

(c) Legal Requirements

(d) Strategy Maps

(e) Role of per

fonnan~e management

(f) Performance Appraisal

(g) Pay for performance

(h) counseling

SECTION-B
UN IT- I

2. Define performance management. Explain the

performance management and Strategic Planning
linkages. 16

3. Explain the process of Performance management. 16

UN IT- II

4. How to manage the competencies in · performance

management ? 16
12244- )SZ> -(P-3)(Q-9)(19) (2)
 .. "11-, at is performance review ? · :
5. vv~~ E,cplain . .
. performance management _its Utlp
iJ'.l . process. Ort:cll\ce

UNIT- in 16

Write short note on :

6, .
(a) Performance planning 16
I
-~
(b) Performance standards ,I
\
i
i
• ·. I
7. What are the leg~l reqUirements for perfd
- t'lllance
rnanagement ?
16

UNIT-IV

a. Write short note on : 16

(a) Key issues in performance management

'
(b) Performance management training

9. What . is Balance scorecard ? Explain its 1salient I

16
features.

12244-~"b -(P-3)(0-9)(19) ( 3)
 J

....... I
;JO• .•....... ······ ······ · I
j'
~0tl I

12245
)'e at (J-lons.) 3r d Se me ste r (CBCS)
ri4JJJ\ 2 •na tio n - De ce mb er, 2019
~~ NIS AT IO NA L DEVELOPMENT
O Paper : 17IMH23GH2
Hours J [ Maximum Ma rks : 80
fittte : fhre~ng the questions, candidates slwuid ensure that they have
~ ans~~the correct and complete question paper. No complaint in
ltP1 suppdiewill be entertained after examination.
tJtisregar ,
~ s paper consists two sections (Section A and
Note. Sec . B).
l d .
tion 'A' 1s com pu sory an car ryin g que stio . hs o £
two marks eac h arid Section 'B' con sist eig ht
questions. The stu den ts shall be req uire d to
attempt four que stio ns fro m Section B sele ctin g one
question from eac h Unit. All que stio ns car ry equ al
marks.
SE CT ION -A
1. Write short note on:
(a) Phases of Org ani gat ion al Dev elo pm ent
(b) Change·Ma nag em ent
(c) Work force dev elo pm ent pla ns
(d) Coaching for lead ersh ip cha nge
(e) T-Group
(D Change Inte rve ntio n Stra teg y
(g) Vision Sta tem ent
(h) Future of OD
12245-/,5 l)
·(P-2)(0-9)(19)
P. T. 0 .
 SE C TI O N -B
U N IT - I

W ha t do yo u un de rs ta nd by th
e te rm Or ga ni g .
2. De ve lo pm en t ? De sc rib
e its importanceationa1
characteristics.
at\ d
3 . W ha t is pl an ne d ch an ge ? Ex pl ai n its pr oc
ba rri er s oc cu rri. ng d ur m
. th .
g 1s pr oc es s of ch an gees. s at\ d

U N IT - II

4. Discuss th e wo rk Cu ltu re in
O D ? Ex pl ai n its im pa ct on
Te am De ve1op m ent m.
or ga ni.za ti.. on a1 d ev el op m en t.
5. W ha t is le ad er sh ip de ve lo
pm en t? Ex pl ai n th e role of
lea de rsh ip on or ga ni za tio na l de
ve lo pm en t.
UN IT - Ill
6. W ha t ar e Pe rs on O D in te
rv en tio ns ? Ex pl ai n their
im pl ica tio ns to or ga ni za tio na l
de ve lo pm en t.
7. W ha t is te am bu ild in g ?
Ex pl ai n its ob je ct iv es an d
im pl ic at io ns to or ga ni za tio na l
de ve lo pm en t.

U N IT - IV
8. Ex pl ai n iss ue s of O D in
gl ob al co nt ex t. W ha t are its
im pl ic at io ns to w or k pe rf or m an ce sy st
em s? Di sc us s
9. De sc rib e th e fu tu re of
O D w he re or ga ni za tio na l
co m m itm en t is hi gh ly co ns id
er ed by m an ag em en t.

12 24 5- l~ -(P -2 )(0 -9 )(1 9)

(2 )
 I

····················
Fol I1NO• ••·••···•

12246
~J\ 2 Year (Hons.) 3rd Semester (CBCS)
Examination - December, 2019
MANAGEMENT OF FINANCIAL SERVICES AND
INSTITUTIONS
Paper: 17IMH23GF1

Time: Three Hours 1 [ Maximum Marks : 80

~ answering the questions, candidates should ensure that they hare
lten supplied the correct and complete question paper. No complaint in
this regard, will be entertained after examination.

Note: Section - A is compulsory. Attempt four questi

from Section - B selecting one_question froin
Unit. All questions carry equal marks.

SECTION-A

1. (a) Describe instrument, traded in Indian

market.
(b) State two main objectives of LICI.
(c) What triple A convey to the investors 7
(d) What due diligence refers ?
(e) What do you mean by pass throu

122461 r:
• c1 ° -(P-3)(0-9)( 19)
 I
'

in benefits of forfeiting.
State two ma
(f) . k building process.
) Define boo . __
(g doyo u mean by custodial services ?
(h) Wh at ·
SECTION-B
UNIT- I

. financial services and explain their functt""' . .

2. Defme . . "4~.

3_ Discuss briefly various types of Leasing and liabilities

of lessee and lessor under the law of contract.

UNIT- II

4. Explain meaning of credit trading and its importance.

Explain the rating process and methodology.·

5. Draw flow chart of a forfeiting transaction and

. ' ,

. differentiate between forfeiting and factoring.

UNIT- Ill

6. Describe business profile of EXIM Bank and

. examine the contribution in facilitation
foreign trade.
12246~
·(P-3)(0-9)(19)
( 2)
r

scribe features, types and importance of T-b·

1,
oe the parhc1pan. . ts m. the T-bills ills.
wrio are · · tnarket ?

UNIT-IV

lain the term 'depositories'. What types f .

8, EXF . o sery1ces
do depositories provide ? What are ~e benefits of
depository ~ystem ?
I

g, State power and functions of SEBI.

 rJO• .........······ ···
····· ····· ·

floll
12 24 7
Ye
A ar (H on s.) 3r d Se m . (C BC S)
ivfl3~ 2
Ex am in ati on - D~ ce m be r, 20 19 _
pROJECT MA NA GE :.1 ;:~ c~ INF RA ST RU
CT UR E

Pa per : 17I MH 23G F2

Tirtte : Three Hours 1 . . [ Ma xim um Ma rks : 80

that they
~n sw eri ng the questions, canduiates should ensure
}tave been supplied the correct and complete
question paper. No
#<Jn. i ·ii
complaint in this regard, will be ent~ained after exa~ina
. 1 fro m
Note : Att em pt com pul sor y que stio n No \I ;'
- B
Section - A and fou r que stio ns fro m Sec tio n
I
I
ns
(One que stio n fro m eac h Un it.) All que stio \I '

car ry equ al ma rks .

SECTION --A

1. Write sho rt not es on the fol low ing :·

(a) Objectives of cap ita l bu dg eti ng
(b) DoIph i me tho d
(c) ARR me tho d
(d) Co nce pt of ris k rel ati ng to cap ita l bu dg
eti ng

12247- /.sl) P. T.'O.

·(P- 3)(0 -9){ 19)
 . life of an ass et
(e) Econonuc
Shadow prices .
(f) f inf ras tni ctu re pro1ects
(g) Fea wres 0
(h) BOT System
SE CT IO N- B
UN IT - I

. th ph ase s of cap ita l bu dg eti ng . Wh

2 Discuss e . 1b d tin d . i
· difficulties are faced in cap ita u ge g ec1sions? ch

3. What 1·s the im po rta nce of wo rki ng capital in

. t Wh ich po int s sho uld
. . a .1..1.l
proJeC . 7 be
. ke pt m nu nd whil
estimating working cap ita l req uir e
em en t an d planning
for its financing ?
UN IT - II
4. (a) How would yo u ~o mp are mu
tua lly exclusive
projects of un equ al life ?
(b) Discuss the sources an d me asu rem
en t of risk.
5. Cash flows of a project are giv en be low
:
Ca sh Flows (Rs.)
Co C1 C2 C3 C4 Cs
-40000 12000 11000 10000 9000 8000
Find the IRR of the project.

UN IT - Ill
6. Explain the df
rinci nee or an d ben efi ts of SCBA. Discuss the
p pal sources of dis cre pe nc y in SCBA.

12247- /SD (P 3)( 0 .

- - -9)(19) ( 2)
 I

11
d contrast equity and debt capital lAn..
are an · (') • • rv nen I

1, cofllfd a firnl ~e i more eqmty and (ii) more debt in

snotl . 1strttcture. .
·ts capita
1
UNIT- IV

. t has the following data :

AProJec
8, . 'ty 1-2 1-3 2-6 3-4 3-5 4-6 5-6 5-7 6-7
j\ctlVl
[)tl!ation (Days) 14 16 8 11 10 12 9 19 13

DraW
the network, identify ·the critical path and
determine EST, EFT, LST and LFT for each activity. I I

g, Write notes on :
(a) Pre-requisites for success~ project implementation
(b) BOOT System

I
II
j;
\

'
t

12247
• /SO -(P-3)(0-9}(19) ( 3)