Professional Documents
Culture Documents
1. Job Functions
Review the following job functions which are reflected in your Position Outline. If you are unfamiliar with your Position
Outline, ask your Manager for a copy.
Functions Description
Knowledge I understand my job responsibilities
Ability I am able to complete my job responsibilities
Responsiveness I positively accept direction and welcome feedback
Productivity I am organized and efficient and use time constructively
Quality My work consistently meets expected quality standards
Attendance & I arrive on time and prepared for work; I work on days scheduled and provide appropriate
Punctuality advance notice for time-off requests. I am reliable and dependable
Opportunities
Opportunities
2. Competencies (Reflects Mission & Operating Principles)
Competencies Description
Serves with I demonstrate a genuine affinity for service; a high-level of ethics and integrity; I deliver
compassion and exceptional service; am personable and pleasant with residents and co-workers; I serve as a
respect Tapestry brand ambassador
Works with courage and I am passionate about work; inspire enthusiasm; maintain a positive attitude; foster trust; am
passion a collaborative team player
Communicates clearly I speak candidly, respectfully and authentically; welcome and support change; encourage
and supports change ideas from others, listen actively and consider various perspectives to support effective
decision-making and teamwork
Delivers results I understand the importance of delivering programs/services aligned to our Mission &
Operating Principles.
Opportunities
Opportunities
3. How can you support one of our key drivers of resident satisfaction (feeling at home in the community, quality of wellness
programs, competency of employees, quality of maintenance services and friendliness of Concierge):