Failure Analysis Report_TU

Dealer Process 1 0 19 0

Nomor Inspeksi 16892945 Perintah Kerja 8500292123

Nomor Seri LX902866 Selesai Pada 12/04/2024 03.17.21
Membuat CATERPILLAR Inspektur Suryadi Suryadi
Model C9 PDF Dihasilkan Pada 11/04/2024
Keluarga Peralatan FAMILY-ALL SMU 16750 Jam
Lokasi Sungai toman Koordinat 0, 0, 0
Technician

General Info & Comments

General info/Comments ACTION
Comments: Ts engine fuel dilution found injector internal leaks

Statement Letter on Confidentiality

1.1 * Statement Letter on Confidentiality (Mandatory to complete) AGREE

Header
2.1 Header YES

2.1.1 SO Reference (Previous Service Order/Sales Order) J198 .

2.1.2 Checked by Foreman/Superior M.Hasanudin .
2.1.3 Approved by Service Head M.Hasanudin .

SIMS Information
3.1 SIMS Information 1 YES

3.1.1 DEALER CODE J198 .

3.1.2 INSTRUCTION TS engine fuel dilution .

3.2 SIMS Information 2 YES

3.2.1 PART NUMBER RESPONSIBLE 387-9432 .

3.2.2 PART NAME Injector .
3.2.3 QTY 6.
3.2.4 DESC.* CODE 19 C – Leaks
3.2.5 GROUP NUMBER CONTAINING PART 267-9718 .

Form Order Report Serial Number : LX902866 Page 1 of 5

 3.2.6 GROUP NAME pump gp fuel .
3.2.7 ✓ IF MADE PRODUCT INOPERABLE (Yes or No) yez .
3.2.8 ✓ IF DURABILITY ISSUE (Yes or No) yes .
3.2.9 DESCRIPTIVE COMMENTS (20 SPACES MAXIMUM PER INCIDENT) Injector internal leaks .

Component Information
4.1 Component Information YES

4.1.1 Component Description -.

4.1.2 Comp. Serial No. / ID -.
4.1.3 Comp. Arr. / Group No. -.
4.1.4 Mach. Hours - Installed -.
4.1.5 Mach. Hours - Removed -.
4.1.6 Date Comp. Installed -.
4.1.7 Date Comp. Failed -.
4.1.8 PCR Schedule Hours -.
4.1.9 Component Hours -.
4.1.10 Life Remaining -.
4.1.11 Component New Price -.
4.1.12 Cost To Repair -$
4.1.13 Cost/Hour Remaining - $/Hrs.

Supporting Documentation Required

5.1 Supporting Documentation Required YES

5.1.1 Installation Check List (Yes or No) yes .

5.1.2 Repair & Maintenance History (Yes or No) yes .
5.1.3 SOS History (Yes or No) no .
5.1.4 Magnetic Plug Inspections (Yes or No) no .
5.1.5 ET/VIMS Data/PSPRT (Yes or No) yes .
5.1.6 TPMS / Payload Data (Yes or No) yes .
5.1.7 Performance Test Data (Yes or No) yes .
5.1.8 Others (Yes or No) yes .

Failure Outline : Brief outline of what the Customer reported

6.1 Failure Outline : Brief outline of what the Customer reported/complain YES
Comments: Customer complaint oil engine mixed fuel

Background / Research : Write down all the brief backgrounds of failure (includes the taken actions)

Form Order Report Serial Number : LX902866 Page 2 of 5

 7.1 When and on what condition customer reported the failure : YES
Comments: Customer running engine found that pressure oil engine warning ( low oil engine pressure )

7.2 What were the immediate actions taken : YES

Comments: - Discust with customer
- Customer running engine found that preessure oil engine low
- check oul engine found mix fuel
- tes running engine and dowload data et tool
- remove valve cover and test leaks injector found injector internal leaks
- The customer or Chinese customer mechanic witnessed the testing method directly and saw directly the
leak that occurred in the injector
- Susgest order injector 6 PCS

Repair & Maintenance History

8.1 State all the previous repair and maintenance history related to the current YES
events
Comments: One year ago the injector was replaced

LIST POSSIBLE CAUSES

9.1 Make a list of failure’s possible causes YES
Comments: Seal internal injector problem
Cylinder liner scread

OBSERVATIONS
10.1 Write down all the observations made during your Failure Analysis YES
investigation including the good and bad findings 1

Image Comment(s):Serial number

generator

Image Comment(s):Hmu

Image Comment(s):Level oil engine

Image Comment(s):Foto engine

Form Order Report Serial Number : LX902866 Page 3 of 5

 10.2 Write down all the observations made during your Failure Analysis YES
investigation including the good and bad findings 2

Image Comment(s):Foto engine Image Comment(s):Foto engine

Image Comment(s):Name plate

engine

Image Comment(s):Foto engine Image Comment(s):Foto engine

10.3 Write down all the observations made during your Failure Analysis YES
investigation including the good and bad findings 3

Image Comment(s):Test leaks Image Comment(s):Pn injector

injector with customer technician
china

10.4 Write down all the observations made during your Failure Analysis YES
investigation including the good and bad findings 4

10.5 Write down all the observations made during your Failure Analysis YES
investigation including the good and bad findings 5

PROBABLE ROOT CAUSES

11.1 Describe the probable root causes and the sequence of events that caused YES
it
Comments: Seal internal injector problem

11.2 Solution to Prevent Reoccurrence : Write the recommendations to prevent YES

future reoccurrence of the same failure
Comments: Maintenace schedule and maintenace fuel tank

Form Order Report Serial Number : LX902866 Page 4 of 5

 11.3 Service Head Decision : State the Service Head’s agreed decision on YES
justification, whether warranty, goodwill, rework, or event revenue
Comments: Revenue

Form Order Report Serial Number : LX902866 Page 5 of 5