Pacmann Intro to Data and Analytics | November 2022

HR Analytics:
Exploring Employee
Data using Excel
and SPSS
Aliya Fitri
Junior Consultant - HR Research and Psychometry
About the Course
In this meeting, we'll be going over the following:

Day 1 Day 2
Usage of Data in Psychology Optimizing Surveys in HR Settings
What is Data What is a Survey
Types of Data The Things You can Measure through Surveys
Ways to Gain Data + Importance of Informed Consent Types of Data in a Survey: Quantitative & Qualitative
HR Analytics Benefit Data Analysis: Theory and Framework
Mental Health: symptoms screening for employee Importance of Statistical Knowledge: General Linear Model and Generalized
wellbeing --> Employee Assistance Program (EAP) Linear Model
About the Course
In this meeting, we'll be going over the following:

Day 3
Hands-On: Use Case
Analyzing Employee Burnout
Data Cleaning using Excel
Data Analysis using SPSS: Data Exploration, Descriptive Analysis, Data
Correlation
Storytelling with Data: Index instead of Mean
https://www.instagram.com/p/Cf1WGZFvmCA/ https://www.instagram.com/p/ChNLEwTvMPS/
Bone, K. D. (2015). The bioecological model: Applications in holistic workplace well-being management. International Journal of Workplace Health Management, 8(4),
256–271. https://doi.org/10.1108/ijwhm-04-2014-0010
 Cost of Mental Health Issues at Work
Loss of productivity
Absenteeism
Employee Turnover
Increased Medical and Disability costs
Conflicts at work

How would an HR address mental health issues at work?

Root Cause Analysis
Ask Questions!
Use Data to answer your questions
Gather Insights
Consolidate insights to recommendations
Communicate those recommendations (top - down communication)

https://www.who.int/news-room/fact-sheets/detail/mental-health-at-work
https://theolsongroup.com/impact-mental-health-issues-workplace/#:~:text=Lost%20productivity%2C%20absenteeism%2C%20employee%20turnover,of%20untreated%20mental%20health%20issues.
https://wellcome.org/reports/understanding-what-works-workplace-mental-health
What is Data?
 Definition of Data in
Psychology
observations or measurements, usually quantified and obtained in the course of
research. For example, a researcher may be interested in collecting data on
health-related behaviors such as frequency and amount of exercise, number of
calories consumed per day, number of cigarettes smoked per day, number of
alcoholic drinks per day, and so forth.

(American Psychological Association, 2022)

https://www.altexsoft.com/blog/structured-unstructured-data/
 Types of Data
Structured/Quantitative Data

Discrete Data Continuous Data

Discrete data is a whole number Continuous data describes values that can be
that can’t be divided or broken broken down into different parts, units, fractions
into individual parts, fractions and decimals. Continuous data points, such as
or decimals. height and weight, can be measured.
 Types of Data
Unstructured/Qualitative

information that is not expressed numerically, such

as descriptions of behavior, thoughts, attitudes,
and experiences.
https://studyonline.unsw.edu.au/blog/types-of-data
Quantitative
vs.
Qualitative
https://blog.hubspot.com/service/qualitative-research-methods
Ways to
01 Use existing data

Gain Data 02 Observations

03 One-on-One Interviews

04 Surveys

05 Focus Group Discussions (FGD)

Informed Consent
Before gathering any data, it is important to ask and give an
informed consent to employees!

One of the ways to gain valuable and accurate data is

receiving the trust from the employee to express their
concerns or state of being without having to worry about
getting reprimanded!

UU No. 27 Tahun 2022 tentang Pelindungan Data Pribadi

HR Analytics: Benefits
 "HR analytics is the systematic identification and
quantification of the people-drivers of business
outcomes, with the purpose of making better decisions."

Basic Understanding of Business Processes

Problem Solving Skills
Root Cause Analysis
HR Analytics

HR Knowledge Basic Tools (Excel and SPSS/R)

HRM Theoretical Frameworks Statistical Knowledge
Knowledge in Psychology Research Methods

van den Heuvel, S., & Bondarouk, T. (2017). The rise (and fall?) of HR analytics. Journal of Organizational Effectiveness: People and Performance, 4(2), 157–178.
https://doi.org/10.1108/joepp-03-2017-0022
HR Analytics: Metrics
 Challenges for Employees
Organizational Culture that enables negative behaviors

Mental
Understaffing
Long, unsocial, or inflexible hours
Boundary Management
Unclear job role

Health Job insecurity

Conflicting home/work demands

at Work How and HR would approach the Issue

Understand employee's Lived Experience.
Gather Quantitative Data --> Wellbeing Survey, Mental Health Screening.
Transparent and involving employees in company's deicision making process
Psychoeducation to increase awareness among workers and leaders.
Provide access to mental health professionals (psychologist/psychiatrist).

Employee Assistance Program (EAP)

Help manage a variety of challenges.
Provide resources and guidance.
Increase employee retention --> less cost in recruitment
Employee --> Human Capital
Increase productivity and engagement
What other
Metrics?
Based on personal
experience/observations
Common HR Analytic Cases
Predicting which Selecting the right metrics
Employee will Variables with correlations with Employee Attrition:
Performance Rating

Quit Distance from Home

Total Working Years
Monthly Income

Employee Churn Prediction Selecting the right Statistical Analysis

Correlation
Logistic Regression
Random Forrest
K Nearest Neighbour (KNN)
Selecting the statistical model that fit our data

Insights
Categorizing Employees based on risk: Employee
Risk Profile
Develop Strategic Retention Plan
Talent Retention
Selecting the right metrics
at Nielsen Average salary level
Manager Rating
Commute time
Promotion time

Insights
Profiling associates that have a high likelihood of leaving.
Setting up discussions for those talents with company
leaders.
Developing a compelling story to encourage upper
management level.
 HR Analytic Tools
Basic/Beginner Tools Intermediate - Advanced Tools
Key Take Away
In order to understand data, you must have a theoretical framework to help
you ask the right questions, pick the right statistical analysis/research
methods, and gain insights from your data.